Novotel Manaus 4 stars

Customer review rating (ALL Rating) 4.3/5 1,768 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel in Manaus with swimming pools for adults and children

  • On Saturdays, Novotel serves feijoada with live music and several dishes

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

Our accommodation(s)

Hotel location

Novotel Manaus

Avenida Mandii 4, Distrito Industrial, MANAUS - AM
69075140 MANAUS
Brazil

GPS:-3.12925, -59.98365

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

365

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,768 reviews

TripAdvisor Rating  4.5/5  636 reviews

Certificate of excellence 2023

Good stay, wifi was not good

Customer review rating 3.0/5

Thomas Business - Confirmed reviews ALL

The overall stay at this site was good, all services were good except the internet connection. I was travelling from abroad and needed a reliable wifi connection to have access to the internet as this was my only form of connectivity. The wifi in the hotel was terrible, constantly dropping connection and not being able to make simple calls home. Additionally, the only area in my room with proper connectivity was in the bathroom.

Boa tarde Sr. Thomas Sua preferência é extremamente valorizada por nós e estamos verdadeiramente gratos por sua escolha em nos permitir ser parte de sua jornada. É nosso objetivo fornecer um serviço excepcional e garantir que sua experiência conosco seja sempre positiva e memorável. Infelizmente na semana que estava conosco tivemos esse problema na oscilação da internet. Att. Equipe Novotel Manaus

Excellent customer service and nice venue to relax in.

Customer review rating 5.0/5

Don Friends - Confirmed reviews ALL

Nice hotel with restaurant, bar & pool area. Lovely grounds and secluded spaces. Rooms were adequate. The customer service was very good. Very attentive and lots of happy faces. At times, a very busy place with large groups coming in and out and very quiet otherwise. Our stay was 4 nights in late January, very warm and humid!

Saiba que suas respostas são essenciais para o sucesso deste hotel e para o aprimoramento de nossos serviços. Cada perspectiva compartilhada contribui significativamente para a nossa análise e tomada de decisões. Agradecemos novamente por seu feedback. Se houver mais alguma coisa que gostaria de acrescentar ou qualquer outra forma pela qual possamos melhorar, não hesite em nos contatar.

too far from the city center, the room is so so

Customer review rating 1.0/5

Nenry Couples - Confirmed reviews ALL

too far from the city center, difficult to get anywhere. The room is very smelly, and difficult to use the toilet. no free water at all.

Gostaríamos de expressar nossas sinceras desculpas pelo inconveniente que você enfrentou recentemente. Lamentamos profundamente qualquer frustração. Estamos empenhados em resolver a questão de maneira eficaz e asseguramos que estamos tomando as medidas necessárias para evitar que isso ocorra no futuro

Clean and comfortable

Customer review rating 4.0/5

Efnaka Couples - Confirmed reviews ALL

Clean spaces, reception staff was polite and respectful. Breakfast could be better.

bad a/c and tv no working in room 439

Customer review rating 2.0/5

Cecilia L. Solo - Confirmed reviews ALL

I stayed a week in room 439. air conditioning was working very poorly. Even though it was on turbo cooling mode, the room was hot. shower and wi fi were great. tv was not working and breakfast was okay.

Dear guest, We appreciate your recent stay in our hotel and taking the time to share your experience. We're delighted to hear that you enjoyed the great shower and Wi-Fi during your week-long stay. However, we sincerely apologize for any inconvenience caused by the air conditioning in room 439 and the issue with the TV. Your feedback is valuable to us, and we will address these concerns to ensure a more comfortable experience for our future guests. We hope to welcome you back for an improved stay in the future. Warm regards, Christian Costa Gerente Geral all.accor.com

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Other web-users rate our hotel

  • 128 reviews 5.8/10 Location
  • 571 reviews 5.9/10 Room
  • 660 reviews 8.1/10 Service
  • 60 reviews 4.7/10 WiFi
  • 314 reviews 8.5/10 Breakfast
  • 264 reviews 5.4/10 Cleanliness
  • 241 reviews 5/10 Comfort
  • 154 reviews 7.7/10 Vibe

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