Novotel Manaus 4 stars

Customer review rating (ALL Rating) 4.2/5 1,636 reviews

Best price
guarantee
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Avenida Mandii 4, Distrito Industrial, MANAUS - AM, 69075140 MANAUS, Brazil

Description

Hotel extras

  • Hotel in Manaus with swimming pools for adults and children

  • On Saturdays, Novotel serves feijoada with live music and several dishes

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

Our accommodation(s)

Hotel location

Novotel Manaus

Avenida Mandii 4, Distrito Industrial, MANAUS - AM
69075140 MANAUS
Brazil

GPS:-3.12925, -59.98365

Telephone
Fax +55 92 2123-1295

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

365

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,636 reviews

TripAdvisor Rating  4.5/5  742 reviews

Certificate of excellence 2024

Customer service review

TripAdvisor rating 5.0/5

Rob P TripAdvisor review

Novotel provides exceptional professionalism and outstanding customer service. The staff, particularly those assisting with food and at the bar, are remarkable. I highly recommend visiting Novotel for an excellent experience in hospitality and accommodation.

Staff was extremely friendly

Customer review rating 5.0/5

Rosa C. Business - Confirmed reviews ALL

Everyone was friendly, helpful and flexible. The hotel staff is 10!

Prezada Sra. Rosa C., Como a senhora está? Nossa equipe ficou muito honrada em recebê-la, e esperamos vê-la novamente conosco em breve! Agradecemos por toda a gratidão e alegria que compartilhou com nossa equipe, tocando o coração de todos que tiveram o privilégio de atendê-la. Cordialmente, Christian Costa Gerente Geral all.accor.com

HORRIBLE STAY. I GOT SICK DUE TO A FOOD CONTAMINATION NOT WELL DETERMINED

Customer review rating 0.5/5

Rogerio D. D. C. Business - Confirmed reviews ALL

I contracted food poisoning with an unclear cause and was in hospital several times. The management, even though they knew about the case, only showed interest when my company's occupational safety officers came to see me and indicated that the poisoning could have been caused by the hotel's food. I was treated with disregard and not even offered special food. Because of my condition, the hotel even charged me an extra fee for cleaning the room. This would be reasonable if it weren't for a medical condition possibly caused by the hotel itself. Unfortunately, there is no proof of this and I consider it a legal action.

No internet the whole stay

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Stayed here for 4 nights and unfortunately none of the days I had the internet working properly. Had to go and use the wifi from IBIS. Just a joke that such a hotel doesn't have a plan for switching between servers causing such a hassle of not offering wifi these days. Shame! Hope to never come back as my experience was really bad causing impact on my work production.

Normal stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Regular hotel. Need to improve internet wi-fi coverage and speed.

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Other web-users rate our hotel

  • 115 reviews 6/10 Location
  • 536 reviews 5.7/10 Room
  • 604 reviews 8/10 Service
  • 71 reviews 3.2/10 WiFi
  • 262 reviews 4.9/10 Cleanliness
  • 239 reviews 8.4/10 Breakfast
  • 204 reviews 4.7/10 Comfort
  • 155 reviews 7.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.