Novotel Manaus 4 stars

Customer review rating (ALL Rating) 4.3/5 1,896 reviews

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ALLSAFE approved hotel

Hotel extras

  • Hotel in Manaus with swimming pools for adults and children

  • On Saturdays, Novotel serves feijoada with live music and several dishes

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Novotel Manaus

Avenida Mandii 4, Distrito Industrial, MANAUS - AM
69075140 MANAUS

GPS:-3.129065, -59.9826673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park


Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,896 reviews

TripAdvisor Rating  4.5/5  624 reviews

Certificate of excellence 2023

It could be better

Customer review rating 2.0/5

Kelly Couples - Confirmed reviews ALL

The room had a bad smell. The service at restaurant was poor. The omelete maker is very slow, it took 15’ and the hotel was not crowd. Bar tender poor and offered negroni in the wrong type of ice. Front desk is good and well prepared.

Dear Kelly, Thank you for taking the time to write to us about your stay at Novotel Manaus. We regret that the provision of service has not been up to your expectations, so please accept our sincere apologies We assure you that the necessary measures will be taken to improve the quality of the services you have mentioned. Please accept our best regards. Cordially Danielle Ladislau submanager

Great hotel, but very questionable internet.

Customer review rating 2.5/5

Derek Business - Confirmed reviews ALL

The place was great. All fantastic, EXCEPT internet that would NOT connect.

Possibly The worst Hotel I have ever stayed in

TripAdvisor rating 1.0/5

Ann S TripAdvisor review

Took FOREVER to check us in even though they didn't seem to be busy. When we got the room ... via a very smelly corridor where sheets were being sorted and the room completely stunk too. I have never been in a room the smelled so bad. Very run down room with wires taped up to the electricals, the shower and bathroom had seen better days. VERY hard bed. No safe in the room. This was eventually brought to us. Couldn't use the pool facility as there was a Honda/Commercial event going which taken up all of the shared spaces. Massive orange balls in the pool and motorcycles etc on the poolside! Breakfast was OK

Customer review rating 4.0/5

Vu T. N. M. Business - Confirmed reviews ALL

I like the decor, the atmosphere here.

Great stay

Customer review rating 5.0/5

Amy V. Families - Confirmed reviews ALL

The accommodations were wonderful and the meals were amazing. Staff was so nice and helpful in answering questions.

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Other web-users rate our hotel

  • 124 reviews 5.2/10 Location
  • 593 reviews 6.3/10 Room
  • 671 reviews 8.4/10 Service
  • 51 reviews 4.2/10 WiFi
  • 377 reviews 7.1/10 Food
  • 364 reviews 8.9/10 Breakfast
  • 289 reviews 5.6/10 Cleanliness
  • 19 reviews 3.2/10 Bar

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