Novotel Manaus 4 stars

Customer review rating (ALL Rating) 4.3/5 1,679 reviews

Hotel extras

  • Hotel in Manaus with swimming pools for adults and children

  • On Saturdays, Novotel serves feijoada with live music and several dishes

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Manaus

Avenida Mandii 4, Distrito Industrial, MANAUS - AM
69075140 MANAUS
Brazil

GPS:-3.129065, -59.9826673

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

365

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,679 reviews

TripAdvisor Rating  4.5/5  586 reviews

Disappointing....

Customer review rating 2.0/5

Anselmo B. E. Families - Confirmed reviews ALL

The rooms are comfortable and the housekeeping service was very good. The problem was one week before my stay I received an e_mail explaining the swimming pool will be unavailable between 12/24 and 12/26. But I can't use any day of my stay, which was 12/23 and 12/28. When I made my check-in I told the front desk, one of the reasons I chose Novotel, was because it has a swimming pool, and the person just ignored the problem. And when I did my check-out, nobody apologized or offered any kind of reimbursement for that inconvenience. I'm very disappointed.

Dear Guest, We thank you for taking the time to write us about your stay at Novotel Manaus. We regret that the service has not been up to your expectations, please accept our sincere apologies. I inform you that I have already taken note of the situations that have occurred and will move directly to the person in charge of each sector to improve the provision of service. Once again, we appreciate your comments and hope to regain your confidence of an upcoming stay. Best regards Christian Costa General manager www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Convenient for trip to Amazon

Customer review rating 4.0/5

Helen Couples - Confirmed reviews ALL

Good convenient hotel for onward visit to Amazon. Clean and comfortable with lovely pool and gardens. One improvement would be to check rooms more carefully once guests leave as on both check-ins the safe hadn't been reset nor shampoo refilled however both were addressed once we reported this to reception.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Costa Gerente Geral www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Excellent stay!

Customer review rating 5.0/5

Stephanie Families - Confirmed reviews ALL

Wonderful staff, clean property, amazing food!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Costa Gerente Geral www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

Best Hotel in Manaus

Customer review rating 5.0/5

Jose &. K. G. Couples - Confirmed reviews ALL

I always go to Novotel Manaus. Is my only choice and I wouldn't change it for any other. The staff is always friendly, professional and very helpful. The food is always great and the breakfast is fit for a king. My wife and I love this place so much.

Prezado Jose , Obrigado pela avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Christian Costa Gerente Geral www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

clean, helpful staff, dining room experience was good.

Customer review rating 4.5/5

John T. Solo - Confirmed reviews ALL

friendly staff, helpful, clean room, dining room was good. Pleasant atmosphere.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Costa Gerente Geral www.novotel.com Faça sua reserva em nosso site e confira as vantagens.

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Other web-users rate our hotel

  • 104 reviews 6.1/10 Location
  • 488 reviews 6/10 Room
  • 578 reviews 8.3/10 Service
  • 43 reviews 4.3/10 WiFi
  • 288 reviews 8.5/10 Breakfast
  • 288 reviews 6.5/10 Food
  • 244 reviews 5/10 Cleanliness

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