Novotel Manaus 4 stars

Customer review rating (ALL Rating) 4.3/5 1,201 reviews

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Description

Hotel extras

  • Hotel in Manaus with swimming pools for adults and children

  • On Saturdays, Novotel serves feijoada with live music and several dishes

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Manaus

Avenida Mandii 4, Distrito Industrial, MANAUS - AM
69075140 MANAUS
Brazil

GPS:-3.1290785583132346, -59.98279040995956

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

365

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,201 reviews

Customer review rating 4.0/5

Samit B. Families - Confirmed reviews ALL

Dear Mr. B., Thank you very much for taking the time to share your experience with us. We are delighted to know that you appreciated the friendliness and helpfulness of our team, as well as the quality and variety of our buffet lunch. It is also wonderful to learn that your arrival, check-in, cleanliness, Wi-Fi, and departure experience fully met your expectations. We sincerely appreciate your observation regarding the size of the room, particularly the bathroom, considering your family accommodation needs. Your feedback is valuable to us and helps us better understand our guests' expectations and identify opportunities to further enhance their experience. It was a pleasure to welcome you and your family to Novotel Manaus, and we hope to have the opportunity to receive you again for an even more comfortable and enjoyable stay. Atenciosamente, Christian Costa - Gerente Geral All.accor.com✨

Customer review rating 1.5/5

Laura M. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Yan W. C. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations. Please accept our sincere apologies for the inconveniences you encountered during your stay. This is certainly not the level of comfort and service we strive to provide. Regarding your comments, we would like to kindly clarify that, in the room category reserved, a work desk is not included in the layout. Additionally, pool towels are available upon request at the reception, and our team is always ready to assist with this service. Concerning the in-room amenities, tea cups and teaspoons are available in the room, placed in the cabinet next to the kettle. We regret if this was not clearly communicated or easily found during your stay. We also take your comments regarding our team very seriously, as providing a welcoming and attentive service is one of our main priorities. Your feedback has been shared internally for review and improvement. We sincerely regret that your stay did not reflect the experience we aim to deliver and hope to have the opportunity to welcome you again for a much more pleasant experience. Kind regards, Novotel Manaus Team All.accor.com✨

Customer review rating 5.0/5

Paul E. S. Business - Confirmed reviews ALL

Dear Mr. Paul, Thank you very much for your wonderful feedback. We are truly delighted to know that your event was a great success and that our team could support you throughout the planning process, including your last-minute requests. It is especially rewarding to hear your kind words about our service and food offerings. Providing a seamless and flexible experience for events is one of our top priorities, and your recognition means a lot to us. We will be very happy to share your compliments with Raquel Monteiro and Tobias Liborio, they will be proud to know they made such a positive impact on your experience. It was a pleasure hosting your event, and we sincerely hope to welcome you again for future occasions. Kind regards, Novotel Manaus Team All.accor.com✨

Customer review rating 4.5/5

Francisco P. M. Business - Confirmed reviews ALL

Other web-users rate our hotel

  • 107 reviews 6.6/10 Location
  • 431 reviews 6.6/10 Room
  • 692 reviews 8.7/10 Service
  • 36 reviews 2.3/10 WiFi
  • 325 reviews 7.8/10 Food
  • 219 reviews 6.4/10 Cleanliness
  • 207 reviews 8.2/10 Breakfast
  • 126 reviews 8.2/10 Vibe

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