ibis Manaus Aeroporto Hotel 3 stars

Customer review rating 4.3/5 2,783 reviews
ibis Manaus Aeroporto
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+ 16 Services
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Room 1

Number of guests
Children's age

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Manaus Aeroporto

Avenida Do Turismo 6751
Bairro Taruma
69041010
manaus
brazil

Check-in from 12h00

Check out up to 12h00

  • By plane

    EDUARDO GOMES At 0.7km / 0.43 miles

GPS :-3.025355, -60.057318

Our accommodations

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room

Standard Room with 1 double and 1 single bed

  • Max. number of persons: 3
  • Area: From 14
  • Wireless internet in your room

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Manaus Aeroporto

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,783 reviews

tripadvisor

TripAdvisor Rating 4.0/5

214 reviews

Very disappointing reception

Customer review rating 4.3/5

Andre S. Business - 05/03/2020 Confirmed reviews ALL

The frontdesk people at Ibis Manaus is not a skilled people and very slow. Make us feel unwelcome. Ask to fill up forms everytime we check in, even if you are a Accor member.

Dear Andre S., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager

Nice hotel unpleasing staff

Customer review rating 4.3/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

I stayed at the hotel many times had no issues it’s a great place and I would recommend it to anyone, however; one of the staffs a manager told the employees I have to pay now for a bottle of water it’s their new policy and as tired as I was I had to go to my room get my wallet and come back down however the same lady, the manager told a customer the next day he could pay now or later it’s his choice when he ordered 2 bottles of beer, I feel I was judged and treated without respect I travel for a living and always stay in hotels and I’m not sure what the culture is in Brazil but I’d pay for good service any day over disrespect and I’ll never be staying there again due to the unprofessionalism I experienced at my last stay

Dear John B., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager
Customer review rating 4.3/5

Don Friends - 25/02/2020 Confirmed reviews ALL

VERY friendly and helpful staff..... food was great and room very clean ! Thank you

Dear Charles L., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes

Well located for early morning flights. Good organisation with taxi's to airport.

Customer review rating 4.3/5

Martina Solo - 20/01/2020 Confirmed reviews ALL

I stayed one night. Rooms were clean, personnel friendly, food in Restaurant was Brazilian Standard.

Dear Martina L., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Nice comfortable clean hotel

Customer review rating 4.3/5

A W. Friends - 06/01/2020 Confirmed reviews ALL

The hotel is a short distance from the airport, 20 Real to the airport. Its clean and comfortable. A perfect relaxing stay.

Dear Aiden Paul W., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Pleasant staff, good value room, poor restaurant service.

Customer review rating 4.3/5

No P. Solo - 22/12/2019 Confirmed reviews ALL

Good value for the money and pleasant staff. Long lines to check in and very slow restaurant (wait person forgot our order) service and mixed drinks at the bar took 5-10 minutes to make (made in the kitchen?).

My expectations were met.

Customer review rating 4.3/5

Leandro Families - 20/12/2019 Confirmed reviews ALL

I was pleased during the stay.

Dear Leandro Oliveira M., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes

Fair value with slow check-in process

Customer review rating 4.3/5

Anonymous Couples - 18/12/2019 Confirmed reviews ALL

Second time at hotel. Small room, but fair value. Clean Efficient Slow and long checkin process although I am an Accor member

Dear Andreas M., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

That are usually very shrt

Customer review rating 4.3/5

Keylla Business - 07/11/2019 Confirmed reviews ALL

Good. Pleasant. I think there should have thicker blankets and breakfast started at 6h

Dear Keylla F., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Good accommodation.

TripAdvisor rating 4.0/5

valdecijosepereira Friends getaway - 30/10/2019 TripAdvisor review

hotel very close to the airport. For the traveler, a convenience. Good accommodations, good breakfast. 24 hours service. Perfect bar, dining room and reception. It features a large waiting room. It's worth checking out.

Bad

Customer review rating 4.3/5

Petra Business - 15/10/2019 Confirmed reviews ALL

Main desk crew spoke very bad english. Wanted to go to eat somethung to restaurant at 1:15. They told me is closed because they close at 1:30. And offered me horrendous sandwiches from reception or to go to closest mall to eat.

Fair

Customer review rating 4.3/5

Juan D. T. Couples - 09/10/2019 Confirmed reviews ALL

Too expensive for the personal service and poor facilities

Dear Juan David T. D., Thank you for taking the time to tell us about your experience at the ibis Manaus Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vitor Gomes Manager
Customer review rating 4.3/5

Ericka Couples - 07/10/2019 Confirmed reviews ALL

Corta pero agradable.

Dear Ericka F., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Mediana

Customer review rating 4.3/5

Marcela M. Families - 20/09/2019 Confirmed reviews ALL

Normal com eatadia rápida

Olá Marcela, Boa tarde. Agradecemos por nos contar sobre sua experiência no ibis Manaus Aeroporto. Procuramos sempre fornecer um serviço de alto nível a cada um de nossos hóspedes, por isso seu feedback é muito importante para nós. Agradecemos seus comentários e esperamos servi-la em um futuro próximo. Cordialmente, Vitor Gomes Sub Gerente

Stayed near the airport for early AM flight...very convenient.

Customer review rating 4.3/5

Tom H. Couples - 04/09/2019 Confirmed reviews ALL

Although small...room was clean. Had lunch and dinner at hotel...food was good. Excellent location if you have flight out of Manaus airport. Room rate was reasonable.

Dear Tom H. Jr, We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Excellent

Customer review rating 4.3/5

Israel P. J. Couples - 21/08/2019 Confirmed reviews ALL

All rooms are comfortable, the beds and shower are amazing. The breakfast is great !

Dear Israel P., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Disappointed with the atmosphere of uncleanliness and smell

Customer review rating 4.3/5

Norma J. L. Couples - 18/08/2019 Confirmed reviews ALL

On the positive side; the food was quite good for the price of the hotel room. The price was good. The location is very good. The staff are friendly. On the negative side. There was a very musty smell of mold that permeated everything so much that our suitcases smelled bad when we arrived home after our stay there. It was bad enough to cause sinus problems. At breakfast there was food on the floor from the previous night supper. The floor in our room was greasy.

Customer review rating 4.3/5

Anonymous Solo - 14/08/2019 Confirmed reviews ALL

My stay was a lay over for 1 night. It was fit for that purpose. My only disappointment was the lack of decent towels and soap.

Dear Darach B., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Practical for an emergency

Customer review rating 4.3/5

Fred Families - 08/08/2019 Confirmed reviews ALL

After a problem with our flight, we had to spend the night at the hotel, which was close to the airport (by taxi) and comfortable.

Dear Frederico C., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager

Convenient location

Customer review rating 4.3/5

Juan G. Families - 06/08/2019 Confirmed reviews ALL

Just one night stay- very clean rooms and other areas- food was very good

Dear Juan Jose G., We very much appreciate your comments regarding your stay at the ibis Manaus Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vitor Gomes Manager
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