ibis Manaus Distrito Industrial 3 stars

Customer review rating (ALL Rating) 4.2/5 761 reviews

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Hotel extras

  • No charge for children aged 11 and under

  • Enjoy the Novotel Manaus leisure area, next to the hotel.

  • Taste the amazing "feijoada" at the restaurant on Saturdays

  • 16-minute drive to the port of Manaus

  • 26-minute drive to Manaus - Eduardo Gomes international airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Manaus Distrito Industrial

Avenida Mandii 4, Distrito Industrial
69075140 MANAUS

GPS:-3.129065, -59.9826673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property


The Bar: a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  761 reviews

TripAdvisor Rating  3.5/5  462 reviews

Good Stay

Customer review rating 4.5/5

Jawahar R. Business - Confirmed reviews ALL

Good location near Industrial Area

Good stay

Customer review rating 4.5/5

Raquel Business - Confirmed reviews ALL

Nice room, very clean and comfortable.

Nice stay!

Customer review rating 5.0/5

Gisele F. Families - Confirmed reviews ALL

The hotel rooms are comfortable, clean and with a good smell in the air. The breakfast at Novotel was extremely delicious and with great options to eat. The pool was with clean water and it was a nice place to relax.

Dear Gisele. Thank you for choosing to stay with us at Novotel! We are thrilled to hear that your experience made you feel right at home. Our priority is to create a comfortable and inviting atmosphere for our guests, and we're glad to know that we succeeded. We take great pride in maintaining the cleanliness and freshness of our rooms, and it brings us joy to know that you found them comfortable and enjoyed the pleasant aroma in the air. It's also wonderful to hear that you relished our delicious breakfast offerings. We strive to provide a wide range of options to cater to different preferences and ensure a satisfying start to your day. Furthermore, we're delighted that you had the opportunity to unwind by the pool. We make it a point to keep the water clean and provide a serene environment where our guests can relax and rejuvenate. We appreciate your positive feedback and look forward to welcoming you back to Novotel for another exceptional stay. Our dedicated team will be ready to ensure your comfort and satisfaction once again. Warm regards, Christian Costa Gerente Geral. all.accor.com

Good experience with the breakfast, but noisy AC

Customer review rating 2.0/5

Jan B. Business - Confirmed reviews ALL

The breakfast was great and the hamburger at the lobby's restaurant is fine, but I had a hard time trying to sleep with a noisy AC. I contacted reception and they called the maintenance, but after about two hours the noise became louder again.

Thank you for your feedback on our dining options. We're glad to hear you enjoyed our breakfast and found the hamburger at our lobby restaurant to your satisfaction. However, we apologize for the inconvenience caused by the noisy AC in your room. We have promptly addressed the issue by contacting maintenance. Rest assured, we will further investigate the matter to ensure a quieter and more comfortable stay for our future guests. Your comments are invaluable in helping us improve our services. We hope to have the opportunity to welcome you back in the future. Sincerely, Christian Costa Gerente Geral. all.accor.com

Very bad flat conditions

Customer review rating 1.0/5

Rogério D. D. C. Business - Confirmed reviews ALL

Terrible Maintenance, air conditioning system does not works well providing very low temperatures. It is not possible to regulate, resulting in horrible nights. Average temperature 19 ºC. Maids does not provide enough blankets. I was in a double bed room and the blanked provided (and was the last) were single. Bathroom sink was cracked and the bathroom stall had faulty hardware and the door didn't close properly. Happily I found a vacant room in another hotel and moved away. I am a frequent user of other brands as Holiday Inn; Sleep Inn and Comfort Inn... also Novotel, UNHAPPILY THE IBIS MANAUS DISTRICT IS HORRIBLE !! The crew was ok, exception made to the hotel maids and maintenance team.

Dear Rogério, We sincerely apologize for the terrible experience you had during your stay at our Ibis Manaus District hotel. We deeply regret the maintenance issues you encountered, including the malfunctioning air conditioning system and the lack of proper regulation, resulting in uncomfortable temperatures and sleepless nights. We also apologize for the insufficient supply of blankets and the mismatched bedding in your double bedroom. Moreover, we apologize for the cracked bathroom sink, faulty hardware in the bathroom stall, and the door that didn't close properly. These issues should not have occurred, and we understand the frustration they caused. We assure you that we take your feedback seriously, and we will address these maintenance and service shortcomings with our team to prevent similar incidents in the future. We are disappointed to have let you down, especially considering your loyalty to other hotel brands such as Holiday Inn, Sleep Inn, Comfort Inn, and Novotel. We understand your dissatisfaction with our Ibis Manaus District hotel, and we deeply apologize for failing to meet your expectations. Once again, we apologize for the inconveniences you faced during your stay, and we hope to have the opportunity to regain your trust in the future. Sincerely, Cordialmente, Christian Costa Gerente Geral. all.accor.com

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Other web-users rate our hotel

  • 85 reviews 6.1/10 Location
  • 324 reviews 4.8/10 Room
  • 293 reviews 8.1/10 Service
  • 33 reviews 3.3/10 WiFi
  • 128 reviews 5.8/10 Cleanliness
  • 106 reviews 8.4/10 Breakfast
  • 6 reviews 10/10 Pool

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