Mercure Ax Les Thermes

Customer review rating (ALL Rating) 4.7/5 288 reviews

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Description

Hotel extras

  • Access to our spa at an additional cost (EUR 15 per person)

  • Restaurant le Villemur, bistronomic cuisine - Bar facing the mountains

  • 3 equipped seminar rooms, A/C, natural light, historic location

  • Exceptional experience of life at the historic Château de Villemur

  • Directly accessible from Toulouse by Ski-Rail

Our accommodation(s)

Hotel location

Mercure Ax Les Thermes

6 rue de la Condamine
09110 AX LES THERMES
France

GPS:42.722361, 1.839916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT FEDOU

At the restaurant, from breakfast to dinner, our chef conjures up Pyrenean cuisine using local produce - individual dishes, plates to share and buffets, all with a focus on homemade.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  288 reviews

Customer review rating 4.5/5

Sarah C. Couples - Confirmed reviews ALL

Our room was lovely with a large balcony and sofas. It was well heated and very warm. The reception staff were friendly and helpful. The restaurant was excellent. It felt very special even if, being hyper critical, the food didn’t have quite the flavour expected from the visual appearance. A lack of reception area is a problem that needs to be addressed and porterage would be appreciated.

Customer review rating 5.0/5

Alan W. Solo - Confirmed reviews ALL

This is a really nice hotel in a perfect Pyreneeyan setting. The rooms are cosy and the decor is really nice. It was a shame the restaurant was closed ( it was a Monday ). And negative. There weren’t any drinking water dispensers which was a contradiction to the Accor green policy as it forced you to buy the mini bars water.

Customer review rating 5.0/5

Kateryna V. Solo - Confirmed reviews ALL

Brand new hotel, beautiful design, spot on clean, friendly stuff, Great location. I’d stay there again should I visit aix-les-themres again.

Customer review rating 0.5/5

Gregg W. Couples - Confirmed reviews ALL

As a seasoned global traveler - one of the worst experiences to date

Customer review rating 4.5/5

Kim D. Couples - Confirmed reviews ALL

Lovely atmosphere, clean spacious rooms. Felt very special with out door pool. Wonderful stay. Spa extra as is parking. Limited restaurant choice, no vegetarian option if needed.

Dear Kim D., Thank you very much for your feedback. We are delighted that you enjoyed the atmosphere, the comfort of our rooms, and access to the outdoor pool. We take good note of your comments regarding the dining options, especially vegetarian choices, as well as the additional charges for the spa and parking. Your feedback is valuable in helping us improve. We look forward to welcoming you again for another wonderful stay. Kind regards, Reception team, Mercure Ax-les-Thermes

Other web-users rate our hotel

  • 134 reviews 8.6/10 Location
  • 206 reviews 8.9/10 Room
  • 235 reviews 8.2/10 Service
  • 166 reviews 9.8/10 Vibe
  • 134 reviews 9/10 Comfort
  • 125 reviews 9/10 Amenities
  • 118 reviews 8.7/10 Breakfast
  • 52 reviews 8.4/10 Cleanliness

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