Mercure Ax Les Thermes

Name: Mercure Ax Les Thermes - ALL
Address: 6 rue de la Condamine, AX LES THERMES, 09110, FR
Telephone: +33519083610
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 337 reviews

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6 rue de la Condamine, 09110 AX LES THERMES, France

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Mercure Ax Les Thermes

Hotel for travellers looking for local and authentic experiences

Embracing the idea of essential tourism, Mercure Ax les Thermes is more than a hotel. It is an experience centered around the historic and renovated Chateau de Villemur and its new wooden buildings. A living space designed to thrill guests and staff alike. Mercure Ax les Thermes is located high up in the village, near the thermal baths and the cable cars serving the Ax ski resort.

Typical, friendly, rich in discoveries, Ax les Thermes offers a breath of fresh air and rejuvenation. Mountain activities, restaurants, wellness, thermalism. In the heart of the Pyrenees, the village is the gateway to the most beautiful hikes.

We're pleased to welcome you to this new hotel in the historic residence of Château de Villemur in Ax les Thermes in the Pyrenees. We offer a complete experience combining nature and local culture.

Alain Daurtieu, Hotel Management

Hotel extras

Access to our spa at an additional cost (EUR 15 per person)
Restaurant le Villemur, bistronomic cuisine - Bar facing the mountains
3 equipped seminar rooms, A/C, natural light, historic location
Exceptional experience of life at the historic Château de Villemur
Directly accessible from Toulouse by Ski-Rail

Our accommodation(s)

Room

Classic Room - a double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)

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Room

Classic Family Room - a double bed and a rollaway bed for two people

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s) and 2 x Joinable bed(s)

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Room

Spacious Double Room adapted for people with reduced mobility

2 pers. max
29 m² / 312 sq ft

Bedding 1 x Double bed(s)
Accessible room

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Room

Superior Family Room, double bed, rollaway bed for 2 people, upper floor

4 pers. max
27 m² / 290 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)
Views: Mountain view

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Room

Family Room - Two connecting Privilege Rooms, one double bed, two single beds

4 pers. max
50 m² / 538 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)
Views: Mountain view

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Room

Privilege Double Room, balcony with mountain view

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

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Room

Family Privilege Room, double bed, pull-out bed for 2, balcony, mount. view

4 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s) and 2 x Single sofa bed(s)
Views: Mountain view

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Room

Deluxe Double Room, large balcony with mountain view

2 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s)
Views: Mountain view

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Room

Deluxe Family Room, large terrace with mountain view

4 pers. max
27 m² / 290 sq ft

Bedding 1 x King size bed(s) and 2 x Single sofa bed(s)
Views: Mountain view

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Apartment

Apartment - two bedrooms, a lounge, mountain view

5 pers. max
137 m² / 1474 sq ft

Bedding 2 x Double bed(s) and 1 x Single bed(s)
Views: Mountain view
Accessible room

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Apartment

Duplex Apartment - two bedrooms, one lounge, mountain view

5 pers. max
150 m² / 1614 sq ft

Bedding 2 x Double bed(s) and 1 x Single bed(s)
Views: Mountain view
Accessible room

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Room

Spacious Double Room adapted for people with reduced mobility

2 pers. max
29 m² / 312 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Apartment

Apartment - two bedrooms, a lounge, mountain view

5 pers. max
137 m² / 1474 sq ft

Bedding 2 x Double bed(s) and 1 x Single bed(s)
Views: Mountain view
Accessible room

See availabilities

Apartment

Duplex Apartment - two bedrooms, one lounge, mountain view

5 pers. max
150 m² / 1614 sq ft

Bedding 2 x Double bed(s) and 1 x Single bed(s)
Views: Mountain view
Accessible room

See availabilities

Hotel location

Mercure Ax Les Thermes

6 rue de la Condamine
09110 AX LES THERMES
France

GPS:42.722361, 1.839916

+33 5 19 08 36 10

AX LES THERMES

Railway station

Access: 900 m / 0.56 mi 12 min walk / 5 min drive

Hotel services

Check-in from 04:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RESTAURANT FEDOU

At the restaurant, from breakfast to dinner, our chef conjures up Pyrenean cuisine using local produce - individual dishes, plates to share and buffets, all with a focus on homemade.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 38 m² / 409.028 sq ft
Maximum seats capacity: 20
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 337 reviews

Rosalind M. Couples - 7/4/2026 Confirmed reviews ALL

Gh S. Couples - 6/23/2026 Confirmed reviews ALL

Chère Madame, Cher Monsieur, Toute l'équipe est ravie de savoir que vous avez apprécié la qualité de nos chambres ainsi que le cadre reposant de l'hôtel. Au plaisir de vous accueillir à nouveau très bientôt ! Maïwenn, l'équipe de la réception, Mercure Ax-les-Thermes

Ernst S. Business - 6/22/2026 Confirmed reviews ALL

Helen O. Families - 6/14/2026 Confirmed reviews ALL

Patricia Q. Business - 6/12/2026 Confirmed reviews ALL

The new hotel is very nice, the building in itself perfectly integrated in the environment. The rooms are large and comfortable. However, I found the welcoming staff a little bit reluctant to accomodate my request to be able to have the keys of my room some time between 13h and 14h45. I asked at 9h, they said not before 15h. I asked again at 11h30, they said not before 15h, I asked again at 13h30 because as I participated in a seminar within the structure, we were supposed to meet for an excursion at 14h45. I was dressed for a conference, not to go on mountains. As a result of this uncharacteristic stubborness to access my room, I had to change in the parking, shoes, t-shirt, trouser. Everything in my car. Because in the seminar area there is only 1 bathroom, and we were 40 people. So at the end I had to change clothes in the middle of the parking. I was not happy. I ended up being about to get my key not before 18h15. No, I wasn't happy. ANd much less when I learned during the dinner that they wanted us to check out before 8h30, since we would be in a meeting, and they needed us to free the rooms by 10am. This is not acceptable for an hotel such as Mercure. So I did not give the keys until 11h30 when we had a coffee pause. HOwever they had deactivated the keys. So I had to ask a cleaning lady to open my room and access my affairs. Again, I repeat, this is not the standard of a Mercure, where you should be able to ask for a early check in - and I was only asking between 13h and 14h30 which was denied, and again for a late check out by 12h. This is not normal. It might be due to shortage of staff. of the youth of the staff, but still, it was not nice.

Web-users rating

Other web-users rate our hotel

147 reviews 8.1/10 Location
226 reviews 9.1/10 Room
259 reviews 8.6/10 Service
180 reviews 9.7/10 Vibe
143 reviews 9.2/10 Comfort
134 reviews 8.5/10 Amenities
133 reviews 8.9/10 Breakfast
55 reviews 9.1/10 Cleanliness

22 reviews 7.9/10 Location
35 reviews 9.1/10 Room
45 reviews 9/10 Service
27 reviews 9.5/10 Comfort
27 reviews 9.5/10 Vibe
18 reviews 9.1/10 Breakfast
9 reviews 9.2/10 Cleanliness
6 reviews 2.9/10 Value

9 reviews 7.8/10 Location
18 reviews 8.4/10 Room
22 reviews 8.4/10 Service
11 reviews 9.6/10 Vibe
11 reviews 9/10 Breakfast
9 reviews 9/10 Comfort
9 reviews 9/10 Pool
5 reviews 8.6/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Ax Les Thermes, check-in is from 04:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Ax Les Thermes regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.