Novotel Andorra 4 stars

Customer review rating (ALL Rating) 4.3/5 440 reviews

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Description

Hotel extras

  • Stay in the heart of Andorra. Own parking

  • Children are our guests for bed and breakfast, free up to 16 years old

  • Enjoy the renowned Gran Bufet Restaurant, freedom & international cuisine.

  • Comfortable rooms with the best services. WiFi

  • Meeting rooms for business trips

Our accommodation(s)

Hotel location

Novotel Andorra

Calle Prat de la Creu 14
AD500 ANDORRA LA VELLA
Andorra

GPS:42.507637, 1.527409

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GRAN BUFET RESTAURANT NOVOTEL

A hotel for families should have the best options. With Andorra's Gran Bufet Restaurant, you have them. A self-service gastronomic buffet to enjoy daily dishes and varied buffet options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  440 reviews

TripAdvisor Rating  3.9/5  911 reviews

Customer review rating 1.5/5

Josep B. Families - Confirmed reviews ALL

Old infrastructure for the price, not appropiate service spirit, no parking availability, poor breakfast,… I had no feeling of all member.

Dear Josep, Thank you for sharing your feedback. We regret that we did not meet your expectations during your stay. We have taken note of your comments and will continue to improve in all the areas you mentioned. Regarding parking, we would like to point out that it is a private service, external to the hotel, and incurs an additional cost, as indicated on our booking channels. Sincerely, the Prestigi Hotels team.

Friendly staff, great location and reasonable price

TripAdvisor rating 5.0/5

johngiovannis Couples - TripAdvisor review

We drive to Andorra from Barcelona. Very scenic drive. Hotel is easy to find, parking downstairs was a breeze, very courteous attendant shows us our spot. Check-in was very efficient, room was well furnished and bed very comfortable. Separate toilet in the room was a welcome feature. Friendly staff at front desk, bar and restaurant made us feel very welcome, especially Mateo. Coffee and croissant breakfast was excellent. An easy walk to the shops and Old Town, with Grab Valira river across the road… what’s there not to like!

Customer review rating 2.5/5

George O. Couples - Confirmed reviews ALL

Check in etc was fine . Breakfast excellent . Our main problem was the bedroom only had a bed and one chair . There were no tables , desk , stand for luggage, no carpet . It was disgraceful

Customer review rating 4.5/5

Peeter V. Couples - Confirmed reviews ALL

Very friendly staff; Wellnes Spa in the next hotel / Mercure

Dear guest, Thank you for sharing your experience. We are glad to know that you found our staff very friendly. Indeed, our Wellness Spa is located in the adjacent Mercure hotel, and guests can enjoy its facilities comfortably. Best regards from the Prestigi Hotels team.

Customer review rating 4.0/5

Lyubomir K. Families - Confirmed reviews ALL

Great hotel. We were lucky to stay in a recently refurbished room which was bright and modern. We were a family of 4 and the room size was adequate for showering and sleeping. Hotel is well located within walking distance of Andorra centre and all its shops and restaurants. Enjoyed the pool area one afternoon. Breakfast was the best hotel breakfast buffet we have ever had. So much choice, it was outstanding. Only complaint was there was no room for us in the car park. A booking system would be better so we could guarantee a spot after a long drive across the pyrenees.

Dear guest, Thank you for your review. We are glad you enjoyed the room, the location, and the buffet breakfast. Parking is a private, off-site service with an additional charge, as indicated on our booking channels. We also appreciate your suggestion. Thank you for your visit, and best regards from the Prestigi Hotels team.

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Other web-users rate our hotel

  • 665 reviews 8.3/10 Location
  • 753 reviews 4.5/10 Room
  • 502 reviews 8.8/10 Service
  • 40 reviews 3.7/10 WiFi
  • 455 reviews 3.2/10 Comfort
  • 373 reviews 8.5/10 Breakfast
  • 268 reviews 4/10 Value
  • 260 reviews 5.6/10 Cleanliness

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