Novotel Andorra 4 stars

Customer review rating (ALL Rating) 4.3/5 490 reviews

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Calle Prat de la Creu 14, AD500 ANDORRA LA VELLA, Andorra

Description

Hotel extras

  • Stay in the heart of Andorra. Own parking

  • Children are our guests for bed and breakfast, free up to 16 years old

  • Enjoy the renowned Gran Bufet Restaurant, freedom & international cuisine.

  • Comfortable rooms with the best services. WiFi

  • Meeting rooms for business trips

Our accommodation(s)

Hotel location

Novotel Andorra

Calle Prat de la Creu 14
AD500 ANDORRA LA VELLA
Andorra

GPS:42.507637, 1.527409

Telephone
Fax +376 873 653

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GRAN BUFET RESTAURANT NOVOTEL

A hotel for families should have the best options. With Andorra's Gran Bufet Restaurant, you have them. A self-service gastronomic buffet to enjoy daily dishes and varied buffet options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  490 reviews

Customer review rating 4.5/5

Kristian K. Solo - Confirmed reviews ALL

The breakfast buffet is really large and has many options. Great location and good size for the rooms.

Dear Kristian, Thank you so much for sharing your experience. We are delighted to hear that your stay was satisfactory and that you enjoyed both the location and the breakfast offerings. Best regards from the Prestigi Hotels team.

Customer review rating 5.0/5

Stephen U. Families - Confirmed reviews ALL

Nice room. Friendly staff. Fantastic location. Nice view from room

Dear Stephen, Thank you so much for sharing your experience. We are delighted to hear that your stay was satisfactory and that you enjoyed the service and the surroundings during your visit. Best regards from the Prestigi Hotels team.

Customer review rating 3.0/5

Ilgar A. Friends - Confirmed reviews ALL

I stayed at Novotel Andorra for one night and overall had a mixed experience. The location is quite convenient. It’s about a 10-minute walk from the central bus station, but if you’re arriving with Andbus from Barcelona, the drop-off point is just a 1-minute walk from the hotel. The hotel is also very close to the city center, which makes it easy to explore on foot. The hotel itself feels outdated, with older interiors and facilities. Additionally, there was construction noise starting around 9 AM (I stayed on the 3rd floor), which was not ideal for a short stay. Wellness facilities such as the gym, swimming pool, jacuzzi, and sauna are available, but they are located in a nearby hotel - Mercure Andorra. While accessible, it’s slightly inconvenient to leave one hotel and go to another to use these amenities. Breakfast was very good in terms of quality and selection. However, the replenishment of empty dishes was quite slow, even though the breakfast area was not crowded. On the positive side, the hotel has a nice WiFi Bar with reasonable prices (e.g., classic cocktails for around 7 EUR). As an ALL Accor Silver member, I also received welcome drinks, which was a nice touch. Overall, the hotel benefits from a good location and some nice perks, but the outdated condition and minor inconveniences affect the overall experience. #reviewbyafandi #tripbyafandi

Dear Ilgar, Thank you very much for sharing your experience. We are pleased to hear that your stay was satisfactory and that you enjoyed the location and the visit in general. We regret the inconveniences mentioned during your stay. Regarding your comments, some aspects can be affected by specific situations, and we are continuously working to improve the experience for our guests. Sincerely, the Prestigi Hotels team.

Customer review rating 4.0/5

Lesley F. Couples - Confirmed reviews ALL

Great location, great staff, rooms need a refresh especially the carpets.

Dear Lesley, Thank you so much for sharing your experience. We are delighted to hear that your stay was satisfactory and that you enjoyed the location and the service you received during your visit. We regret that some aspects of the room did not meet your expectations. Sincerely, the Prestigi Hotels team.

Customer review rating 3.5/5

Nithaya T. Families - Confirmed reviews ALL

The location, buffet restaurant are both nice and very convenient. However, the wifi was awful (not to say inexistant) in floor 6. I've reported it at the reception but I believe the person did not care at all (or at least gave us this impression since she did not come back to us to let us know if this could be fixed or not). She said it was the first time someone was telling us but the guy in the afternoon said he knew there was an issue??!!?? This was actually really annoying because we had to work in the evening and couldn't. Also, that would be very nice if we could work out (sport room) much earlier at 7am, 9:45 is far too late.

Dear Nithaya, Thank you so much for sharing your experience. We are delighted to hear that you enjoyed your stay and the location during your visit. We regret the inconveniences you mentioned during your stay. Regarding your comments, this was an isolated incident, and our team works to resolve these types of situations when they arise. Sincerely, the Prestigi Hotels team.

Other web-users rate our hotel

  • 628 reviews 8.5/10 Location
  • 739 reviews 4.7/10 Room
  • 496 reviews 8.7/10 Service
  • 35 reviews 5.3/10 WiFi
  • 448 reviews 3.7/10 Comfort
  • 356 reviews 8.9/10 Breakfast
  • 265 reviews 1.5/10 Vibe
  • 251 reviews 5.8/10 Cleanliness

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