Novotel Andorra 4 stars
Customer review rating (ALL Rating) 4.1/5 492 reviews
Two swimming pools, hammam and fitness room, sauna and whirlpool bath
Three restaurants, regional cuisine and brasserie
Three meeting rooms for your business trips
Ideal location for sporting and mountain activities
Comfortable rooms with WiFi
Prat de la Creu s n
AD500 ANDORRA LA VELLA
Andorra
EUROLINES: 06
BARCELONA DEL PRAT At 200km / 124 miles
GPS:42.507637, 1.527409
Check-in from - Check out up to
SOURCE IS SPANISH
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Accessible room
Customer review rating 5.0/5
Ángeles Families - Confirmed reviews ALL
Estancia agradable
Customer review rating 2.0/5
F. Families - Confirmed reviews ALL
Well located, sympathetic and dedicated staff, but hotel conditions are very poor and out of date. The Novotel Andorra needs a very urgent refurbishment. Presently it’s not at ⭐️⭐️⭐️⭐️ Service level. Room clothes for the kid’s bed very old!
Customer review rating 3.0/5
Jose Families - Confirmed reviews ALL
Normal.
Customer review rating 3.0/5
Sergi Families - Confirmed reviews ALL
Quite old room, mattress not really comfortable (but only one night fortunately) and some noise at night. Staff were kind and breakfast buffet is nice although not high quality.
Dear Sergi R., Thank you for taking the time to tell us about your experience at the Novotel Andorra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Robles
Customer review rating 4.0/5
Rick Solo - Confirmed reviews ALL
Overall a good stay. My only frustration was parking my car. The young man in the hotel garage would only say it was full. We had to find a manager that suggested there's public parking nearby.
Dear Louis P., We very much appreciate your comments regarding your stay at the Novotel Andorra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Robles
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