Mercure Andorra Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 599 reviews

Mercure Andorra Hotel - Image 1
Mercure Andorra Hotel - Image 2
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Mercure Andorra Hotel - Image 4

Description

Hotel extras

  • Two pools, hammam, gym, sauna, and hot tub

  • Gran Bufet Restaurant, Gastronomic buffet

  • Three meeting rooms for business trips

  • Hotel with a strategic location for sports and mountain activities

  • Parking and comfortable rooms with WiFi

Our accommodation(s)

Hotel location

Mercure Andorra Hotel

Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra

GPS:42.507908, 1.526859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GRAN BUFET MERCURE

A real family resort should offer the best options. At the Mercure Andorra's Grand Buffet restaurant, you are covered; A free gourmet buffet with a wide choice of daily creations

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  599 reviews

Customer review rating 2.0/5

Ovidiu A. B. Couples - Confirmed reviews ALL

- dirty walls; - smoking traces on curtains; - worn mattress; - bad cleaning.

Dear Ovidiu, Thank you for sharing your experience. We regret that your stay did not meet your expectations in this case. Cleanliness is a top priority at our hotel, and rooms are regularly inspected to ensure they are in good condition. Sincerely, the Prestigi Hotels team.

Customer review rating 4.5/5

Achraf B. Friends - Confirmed reviews ALL

The hotel has a nice classic theme, it's well furnished and well located. Has a very nice restaurant and staff.

Dear Achraf, Thank you so much for sharing your experience. We are delighted to hear that you enjoyed your stay and the surroundings and service you received. Best regards from the Prestigi Hotels team.

Customer review rating 4.5/5

Remi B. Couples - Confirmed reviews ALL

Ras

Cher client, Nous vous remercions chaleureusement d'avoir partagé votre expérience. Nous sommes ravis d'apprendre que votre séjour vous a donné entière satisfaction. Cordialement, l'équipe des Hôtels Prestigi.

Customer review rating 2.0/5

Ka W. W. Couples - Confirmed reviews ALL

Front desk not friendly. Room is old and not maintain well.

Dear Guest, We regret that your experience was not satisfactory. We would like to point out that our staff always strives to provide the best service and that the rooms are maintained according to the hotel's standards, although we understand that the classic style may not suit all tastes. We have taken note of your comments to continue improving the guest experience. Sincerely, The Prestigi Hotels Team.

Customer review rating 4.5/5

Tianli H. Business - Confirmed reviews ALL

Good location, nice SPA. However in the main bedroom there is no electrical power socket close to the bed, making charging and utilization of some equipment complicated.

Dear Tianli, We appreciate your comments and are glad you enjoyed the experience, location and spa. We take note of your comment about the absence of a plug next to the bed to continue improving the comfort of our rooms. We hope to have the opportunity to welcome you again and provide you with an even more satisfactory stay. Receive a cordial greeting from the Prestigi Hotels team.

Other web-users rate our hotel

  • 520 reviews 8.8/10 Location
  • 747 reviews 4.1/10 Room
  • 486 reviews 7.6/10 Service
  • 16 reviews 5.8/10 WiFi
  • 401 reviews 4.2/10 Comfort
  • 276 reviews 8.7/10 Breakfast
  • 274 reviews 2.2/10 Vibe
  • 207 reviews 6/10 Cleanliness

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