Very friendly (yet professional) check in process, very clean and spacious rooms, well appointed, great breakfast, and a very helpful staff regarding some rather unusual request on our part. Perfectly located. Definitely the place to stay.

Very large room and quiet as not on the street side. Two issues I had were : 1 The curtains would not pull completely together so there was a gap in the middle which let the light in from outside. They need to be renewed. 2. Ridiculous lack of wall sockets in the room. The only one was at floor level next to the bathroom door so I had to leave my phone there. Shocking really in 2021.

Very central in the city so easy to walk to all the shops and sights. Car parking was good with proactive parking assistance - well done. Room smallish with no view and bathroom even smaller. No extras in the room (tea, coffee etc). Just one complimentary drink for our Accor status, reluctantly given and rather mean when there were two of us in the room. Mercury bar closed so had to be taken next door in the Novotel. Overall it was fine just don’t expect anything amazing.

A bit disappointing. Although the receptionist was quite welcoming, we did not find our accommodation to be particularly special. The bathroom was minuscule. As a Diamond card holder I expected some kind of compensation. None of the usual benefits were awarded.

The hotel is very well located within Andorra La Vella, very close to the main pedestrian shopping street but also easily walkable to the more historic center. Staff were friendly and helpful. The room was very clean, spacious and had plenty of surfaces for our travel items. The tub/shower has a curtain, which is a huge positive for me. (I don’t understand the trend in half open tub/showers which leave people cold and the floor wet.) There was a large, tasty selection at the breakfast buffet, and the hours are luxurious at 7:30-10:00. The spa area was fantastic. We often went just after breakfast, when there were few (if any) other people. If I understood correctly, the pool is around 28C and the jacuzzis 34-36C. We used a large surface parking lot (public parking) which is just across the street from the hotel for €14.90/day. Very easy to access and exit. My only complaint, as others have noted, is the lack of plugs or USB ports at the bedsides. In fact, there was only one accessible plug in the room. Overall, we will definitely stay again.

Very nice hotel, breakfast very good, rooms are big

Nice experience. It was not appreciated that almost no one was speaking English in a 4 star hotel. Also it was disappointing that we needed to pay extra 22 euros per day for parking

Very unusual hotel: men work more welcomingly and have time to do everything with smiles. Men enjoy working and communicating with clients. Women are mistrustful. But overall the hotel is very good

I spent just one night for a business trip

I use this hotel everytime when I am in Andorra la Vella. Room are spatious, bathroom euth bathtube, refrige, all works as one expect. Staff is friendly and nice.

The property is a bit old and tired. But clean enough. I find it a bit pricey for its type but location is very good. They have pretty good breakfast for European standards. Parking is 23Euro per day.

We thoroughly enjoyed our stay here. All facets of our experience were great. You should NOT be required to write at least 200 characters when submitting a review. I for one will not do another review due this requirement!

Pleasant hotel little difficult to find entrance had to ask at the Novotel. Parking was shared with Novotel and very close. Room was quiet despite being right behind the lift. Bed comfortable. We had both an evening meal and breakfast in the restaurant which were both buffet style. The food was very good but some items suffered by not being hot enough for our taste. Slight hiccup when we came to checkout as our evening meal had not been charged to the room but it was sorted out in the end.

Good locations. Rooms are a bit oldish. Too bad that the swimming pool was off the day we were there as it was one of the point why we selected this hotel. Beside that, great breakfast and good sercice.

Clean room, good breakfast, great location. Wifi strong, pool pleasant after a long day. Room a little too small for my taste. Front desk personnel very helpful and friendly. Parking is a little expensive and narrow if you have a big car