Mercure Andorra Hotel
Mercure Andorra Hotel 4 stars
Customer review rating (ALL Rating) 4.3/5 
612 reviews
Hotel location
Mercure Andorra Hotel
Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra
GPS:42.507908, 1.526859
Access and transport
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BCN
Int. airport 1 - IATA code
200 km / 124.29 mi
BARCELONA DEL PRAT
Int. airport 1 - full name
200 km / 124.29 mi
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EGLISES ROMANIQUES
Historic monument
100 m / 0.06 mi
L ILLA CARLEMANY
Cinema district
500 m / 0.31 mi 12 min walk
CALDEA THERMOLUDI
Other attractions
1 km / 0.62 mi 15 min walk / 5 min drive
STA SKI VALLNORD
Tourist attraction
6 km / 3.73 mi 5 min drive
STA SKI GRANDVALIRA
Tourist attraction
7 km / 4.35 mi 6 min drive
MUSEU MINIATURA
Museums
9 km / 5.59 mi 12 min drive
NATURLANDIA
Other attractions
15 km / 9.32 mi 25 min drive
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LLAC D'ENGOLASTERS
Lake
10 km / 6.21 mi 20 min drive
LLAC DE TRISTAINA
Lake
15 km / 9.32 mi 30 min drive
Hotel services
Check-in from - Check out up to
In summary
On site
- Swimming pool
- Restaurant
- Wheelchair accessible hotel
- Well-being
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
Near the property
- Car park
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LA BRASSERIE Non contractual photo
GRAN BUFET NOVOTEL Non contractual photo
GRAN BUFET MERCURE
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LA BRASSERIE Non contractual photo
WI-FI Non contractual photo
WINDSOR Non contractual photo
Breakfast Non contractual photo
Start the day with a delicious buffet breakfast, served in our restaurant starting at 7:00 am.
Pool Non contractual photo
Fitness center Non contractual photo
Work out in our fitness room with professional equipment and sessions with a personal trainer.
Spa
Try the hotel spa. Take it easy with massages and skin treatments. Enjoy our whirlpool bath, Turkish bath, and pool for complete relaxation!
Meetings & Events
- Number of Meeting Room
- 6
- Surface of the largest room
- Maximum seats capacity
- 290
- Maximum capacity for banquets
- 70
Our accommodation(s)
Connectivity, minibar, room service... Enjoy authentic decor in the heart of Andorra la Vella. Our family rooms offer up to 50 m² of space. Some have views of the mountains or the gardens.
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Room
Superior Room with a double bed
- Max. number of persons: 2
- Area: From 22 m² / 236 sq ft
- Views: Garden View or City View
- Wireless internet in your room
- Wireless internet in your room
- Free in Room Mineral Water
- Satellite/cable colour TV
- Business Desk(...)
Room
Superior Room with twin beds
- Max. number of persons: 2
- Area: From 22 m² / 236 sq ft
- Views: City View
- Wireless internet in your room
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Satellite/cable colour TV(...)
Room
Standard Room with one double bed and two single beds
- Max. number of persons: 4
- Area: From 42 m² / 452 sq ft
- Views: City View
- Wireless internet in your room
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Satellite/cable colour TV(...)
Room
Superior Non Smoking Room with 1 double bed and 2 single beds
- Max. number of persons: 4
- Area: From 50 m² / 538 sq ft
- Wireless internet in your room
- Wireless internet in your room
- Satellite/cable colour TV
- Business Desk
- Mini bar with free soft drinks(...)
Room
Superior Room with a queen-size bed and a single bed
- Max. number of persons: 3
- Area: From 40 m² / 430 sq ft
- Views: Mountain view
- Wireless internet in your room
- Wireless internet in your room
- Satellite/cable colour TV
- Business Desk
- Mini bar with free soft drinks(...)
Our guest reviews
ALL Rating
4 stars hotel / 3 stars beds
TripAdvisor rating 4.0/5
PhilipYos Couples - TripAdvisor review
Good location
Customer review rating 3.5/5
Anonymous Couples - Confirmed reviews ALL
Madame R., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Andorra. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame R., en l’expression de nos sentiments les meilleurs. Manuel Robles
Customer review rating 4.0/5
Anonymous Couples - Confirmed reviews ALL
well accessable
Customer review rating 4.0/5
Saiful Solo - Confirmed reviews ALL
Dear Saiful Fazulul, We very much appreciate your comments regarding your stay at the Hôtel Mercure Andorra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Robles
Not very nice welcome
Customer review rating 2.5/5
David S. Friends - Confirmed reviews ALL
Dear David S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Andorra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuel Robles
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