Mercure Andorra Hotel

Mercure Andorra Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 490 reviews

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Description

Hotel location

Mercure Andorra Hotel

Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra

  • EUROLINES:  06 BARCELONA AIRPOR

  • By plane

    BARCELONA DEL PRAT At 200km / 124.29 miles

GPS:42.507908, 1.526859

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Connectivity, minibar, room service... Enjoy authentic decor in the heart of Andorra la Vella. Our family rooms offer up to 50 m² of space. Some have views of the mountains or the gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  490 reviews

TripAdvisor Rating  3.5/5  620 reviews

Poor hotel

Customer review rating 1.0/5

Frank R. Solo - Confirmed reviews ALL

The main issues are as follows: incredibly noisy room 255 which is located directly above hotel aircon unit which runs all night. No restaurant or bar - both closed for summer despite advertised on website. No parking, obliged to park in Novotel next door fir which the customer is charged €17 !! The hotel is deserted but still manage to select noisiest room for guest despite being advertised as superior room. I email receptionist video of noise which she said she would show to manager but nobody has bothered to respond. Terrible experience- Accor should be ashamed.

Well located

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Pros: The hotel and the room was clean. Top floor Spa/gym area was sport on. It gets really crowded with noisy kids in the afternoon, so not really relaxing. Quieter in the morning/evening. Rich breakfast buffer. Cons: There was only one socket in the room, located under the desk. No sockets by bedside tables. That was a pain for working and changing phone/tablet.

Dear Davide L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Andorra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Robles

Great weekend

Customer review rating 5.0/5

Jan Couples - Confirmed reviews ALL

Great few days stay ..great location...great breakfast ..lovely pool...large bedroom but abit dated decor wise but in line with the andorran theme so I understood...great shower pressure Overall very enjoyable weekend...thank you

One night R and R break with friends

Customer review rating 4.5/5

Sparks23234 Friends - Confirmed reviews ALL

Great friendly check in - nice room Friend was given a bad room ( next to THREE elevators ) but this was changed on request. Spa / Pool clean and tidy - used hot tub and pool. Shame the clock on the pool has been removed. Breakfast good, all in all a good solid stay, We will be back.

Solid stay in the Accor Mercure Andorra

TripAdvisor rating 5.0/5

suet385 TripAdvisor review

Checked in by friendly staff. Given a one level upgrade. Only one drink voucher. Shame on Accor - not the hotel - as now Accor Policy ! Hotel quiet, room had river view. Beds seem to have had a new topper added since last visit Spa / Pool area clean and almost empty. Breakfast good choices. Will stay again

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Our other establishments nearby

Novotel Andorra

4 stars

At 54 m

See the hotel
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