The main issues are as follows: incredibly noisy room 255 which is located directly above hotel aircon unit which runs all night. No restaurant or bar - both closed for summer despite advertised on website. No parking, obliged to park in Novotel next door fir which the customer is charged €17 !! The hotel is deserted but still manage to select noisiest room for guest despite being advertised as superior room. I email receptionist video of noise which she said she would show to manager but nobody has bothered to respond. Terrible experience- Accor should be ashamed.

Pros: The hotel and the room was clean. Top floor Spa/gym area was sport on. It gets really crowded with noisy kids in the afternoon, so not really relaxing. Quieter in the morning/evening. Rich breakfast buffer. Cons: There was only one socket in the room, located under the desk. No sockets by bedside tables. That was a pain for working and changing phone/tablet.

Great few days stay ..great location...great breakfast ..lovely pool...large bedroom but abit dated decor wise but in line with the andorran theme so I understood...great shower pressure Overall very enjoyable weekend...thank you

Great friendly check in - nice room Friend was given a bad room ( next to THREE elevators ) but this was changed on request. Spa / Pool clean and tidy - used hot tub and pool. Shame the clock on the pool has been removed. Breakfast good, all in all a good solid stay, We will be back.

Checked in by friendly staff. Given a one level upgrade. Only one drink voucher. Shame on Accor - not the hotel - as now Accor Policy ! Hotel quiet, room had river view. Beds seem to have had a new topper added since last visit Spa / Pool area clean and almost empty. Breakfast good choices. Will stay again