Mercure Andorra Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 589 reviews

Mercure Andorra Hotel - Image 1
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Description

Hotel extras

  • Two pools, hammam, gym, sauna, and hot tub

  • Gran Bufet Restaurant, Gastronomic buffet

  • Three meeting rooms for business trips

  • Hotel with a strategic location for sports and mountain activities

  • Parking and comfortable rooms with WiFi

Our accommodation(s)

Hotel location

Mercure Andorra Hotel

Carrer de la Roda s n
AD500 ANDORRA LA VELLA
Andorra

GPS:42.507908, 1.526859

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GRAN BUFET MERCURE

A real family resort should offer the best options. At the Mercure Andorra's Grand Buffet restaurant, you are covered; A free gourmet buffet with a wide choice of daily creations

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  589 reviews

Customer review rating 2.0/5

Ka W. W. Couples - Confirmed reviews ALL

Front desk not friendly. Room is old and not maintain well.

Dear Guest, We regret that your experience was not satisfactory. We would like to point out that our staff always strives to provide the best service and that the rooms are maintained according to the hotel's standards, although we understand that the classic style may not suit all tastes. We have taken note of your comments to continue improving the guest experience. Sincerely, The Prestigi Hotels Team.

Customer review rating 4.5/5

Tianli H. Business - Confirmed reviews ALL

Good location, nice SPA. However in the main bedroom there is no electrical power socket close to the bed, making charging and utilization of some equipment complicated.

Dear Tianli, We appreciate your comments and are glad you enjoyed the experience, location and spa. We take note of your comment about the absence of a plug next to the bed to continue improving the comfort of our rooms. We hope to have the opportunity to welcome you again and provide you with an even more satisfactory stay. Receive a cordial greeting from the Prestigi Hotels team.

Customer review rating 5.0/5

Robert A. Families - Confirmed reviews ALL

A well located hotel with great facilities and friendly staff.

Dear Robert, Thank you for sharing your experience. We are delighted to hear that you enjoyed our location, facilities, and the attention of our team. Comments like yours motivate us to continue offering attentive and personalized service. We hope to welcome you back very soon. Sincerely, the Prestigi Hotels team.

Customer review rating 5.0/5

Sachin J. Solo - Confirmed reviews ALL

The overall experience with Mercure Andorra was perfect. Location, Room, Breakfast, Courtesy, Service all was good. I had only one compliant and that was the size of the shower-room - But then again its bigger then what we get to see in Switzerland so comparatively better.

Dear Sachin, Thank you for sharing your experience. We are delighted to hear that the location, the room, the breakfast, and the service from our team made your stay enjoyable. We have taken note of your comment regarding the size of the showers, as we are constantly working to improve the comfort of our facilities. We hope to welcome you back very soon. Sincerely, the Prestigi Hotels team.

Customer review rating 4.5/5

Ramaswami S. Families - Confirmed reviews ALL

The location is central and walkable to all places. Lobby area is big and more seating. Breakfast was good.

Dear Guest, Thank you for sharing your experience. We are delighted to hear that the location, the common areas, and the quality of the breakfast made your stay enjoyable. Comments like yours motivate us to continue offering attentive and comprehensive service to all our guests. Sincerely, the Prestigi Hotels team.

Other web-users rate our hotel

  • 522 reviews 8.6/10 Location
  • 749 reviews 4.4/10 Room
  • 485 reviews 7.4/10 Service
  • 16 reviews 6.5/10 WiFi
  • 399 reviews 4.5/10 Comfort
  • 276 reviews 8.7/10 Breakfast
  • 268 reviews 2.2/10 Vibe
  • 205 reviews 4/10 Value

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