Mövenpick Resort & Spa Bintan Lagoon 5 stars

Dear Guests, Thank you very much for your wonderful review and perfect rating! We are delighted that your family had such an unforgettable stay and managed to enjoy so much of what the resort has to offer, from Chocolate Hour and cycling to table tennis, PS5 and our swimming pools. It is especially wonderful to hear how much you enjoyed Sonada Beach Club and our beautiful fine-sand beach, as well as those relaxing evenings on your balcony simply enjoying the atmosphere of the resort. We are also very pleased that breakfast was such a highlight and, most importantly, that the friendliness of our Heartists® helped create such wonderful memories for your family. Thank you once again for your generous comments. We sincerely hope that “someday” will be very soon, and we look forward to welcoming you and your family back to Mövenpick Resort & Spa Bintan Lagoon! Warm regards, Richard Margo General Manager

Dear Guests, Thank you very much for your wonderful review and for choosing Mövenpick Bintan to celebrate your anniversary! We are delighted that Sonada Beach Club became such a highlight that you found yourselves returning every day. A special thank you for recognising Yoga, Siti, Mayu and Kevin for taking such wonderful care of you — and we will certainly let Kevin know that his lychee martini earned particularly high praise! We are also pleased that our anniversary surprise added a special touch to your celebration and that you enjoyed our Fitness Centre and the many family facilities across the resort. Thank you as well for your constructive suggestions regarding additional Indonesian dishes at Sonada, more seafood at the Port 19 dinner buffet, a happy hour concept and further variety during Chocolate Hour. These are all useful observations that we will take on board as we continue to refine our F&B experiences. Most importantly, we are thrilled that you would happily return. We look forward to welcoming you back to Mövenpick Resort & Spa Bintan Lagoon for another wonderful stay — and perhaps another lychee martini! Warm regards, Richard Margo General Manager

Dear Guests, Thank you very much for your kind review and rating! We are delighted that you enjoyed returning to Bintan Lagoon and discovering its transformation into Mövenpick Resort & Spa Bintan Lagoon. It is especially rewarding to hear that you appreciated the Mövenpick touches we have brought to the property while enjoying the fresh surroundings, extensive facilities and dining experiences. Most importantly, thank you for recognising the friendliness of our Heartists®. We are also pleased to hear that you are already looking forward to returning once the remaining areas of the resort are completed. There is indeed still more to come, and we look forward to welcoming you back to experience the next chapter of Mövenpick Bintan! Warm regards, Richard Margo General Manager

Dear Guests, Thank you very much for your wonderful review and perfect rating! We are delighted that you had such a fantastic stay and enjoyed everything from the comfort and cleanliness of your room to our dining experiences and the wide range of facilities and activities available throughout the resort. Most importantly, thank you for recognising the friendliness of our Heartists®. Knowing that our team contributed to making your experience so enjoyable is always particularly rewarding. And we are thrilled to hear that you will be back! We very much look forward to welcoming you again to Mövenpick Resort & Spa Bintan Lagoon for another fantastic getaway. Warm regards, Richard Margo General Manager

Dear Guests, Thank you very much for your kind review and high rating. We are pleased that you enjoyed our location, accommodation and overall dining experience. We have also taken note of your comments regarding the quality of the ferry transfer vehicle, as we agree that every aspect of the guest journey should be consistent with the standards we aim to provide. Your feedback regarding the Indian selection at breakfast is equally noted. While these dishes are generally well received by our guests, consistency is important, and we will share your observations with our Culinary team for review. Thank you again for your constructive feedback. We appreciate your support and hope to have the pleasure of welcoming you back to Mövenpick Resort & Spa Bintan Lagoon. Warm regards, Richard Margo General Manager