Saint Gervais Hotel & Spa - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.6/5 1,047 reviews

Saint Gervais Hotel & Spa - Handwritten Collection - Image 1
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680 Rue du Mont Lachat, 74170 SAINT GERVAIS LES BAINS, France

Description

Hotel extras

  • Restaurant Avanti: Italian cuisine, terrace, bar lounge Le Marie Paradis.

  • Spa closed for renovation, reopening early 2027. Treatments by reservation.

  • Free access: Mont-Blanc Tramway for bookings of min. 2 nights, 1 ticket/rm

  • 10% discount at the Thermes de Saint-Gervais Mont-Blanc

  • 5 seminar rooms filled with natural light, with private entrances

Our accommodation(s)

Hotel location

Saint Gervais Hotel & Spa - Handwritten Collection

680 Rue du Mont Lachat
74170 SAINT GERVAIS LES BAINS
France

GPS:45.897178562824124, 6.7099903146589375

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

AVANTI

Pasta and parmesan, artisanal pizzas, antipasti to share, vegan options... Discover the warmth of the Mediterranean in this restaurant in Saint-Gervais, ideal for your festive events and cocktail dinners.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,047 reviews

Customer review rating 5.0/5

Neil W. Families - Confirmed reviews ALL

Very nice stay overall … shame spa was broken but we were suitably compensated so that issue was well handled

Thank you for sharing your feedback. We are glad to hear that you enjoyed your stay overall. We sincerely regret the inconvenience caused by the spa being unavailable, but are pleased that the solution provided met your expectations. Your understanding is greatly appreciated, and we look forward to welcoming you back for an even more enjoyable experience in the future. Kind regards, Reception Team

Customer review rating 4.5/5

Grant R. Couples - Confirmed reviews ALL

We enjoyed our stay and we’re impressed by the staff. It was unfortunate that the swimming pool was not in use otherwise we may have give a 10 score.

Thank you very much for your kind feedback. We are delighted to read that you enjoyed your stay and were impressed by our staff — your compliments mean a lot to the whole team. We sincerely regret that the swimming pool was not available during your stay and understand your disappointment. We hope this will not deter you from visiting us again, and that we will be able to offer you a fully enjoyable experience next time. We look forward to welcoming you back soon. Kind regards, Reception Team

Customer review rating 3.0/5

Charles R. Friends - Confirmed reviews ALL

Staff was extremely nice and attentive whether at reception or breakfast. Some disagreements linked to spa not available and no water during full day independent of hotel staff. Disappointed by room cleaning.

Thank you for taking the time to share your feedback. We are delighted to hear that you found our staff at reception and breakfast to be nice and attentive — we will be sure to share your compliments with the team. We sincerely regret the inconvenience caused by the spa being unavailable and the water situation, and we appreciate your understanding that these were beyond our control. Regarding the room cleaning, we are very sorry that it did not meet your expectations. Please rest assured that your comments have been shared with our housekeeping team to ensure improvements are made. We hope to have the opportunity to welcome you back for a more seamless stay in the future. Kind regards, Reception Team

Customer review rating 5.0/5

Dean S. Couples - Confirmed reviews ALL

We had a wonderful stay, very close to the town, large comfortable rooms, friendly and helpful staff. Be great when the SPA is ready and in use for our next stay!

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed your stay, our convenient location, the comfort of your room, and the friendliness of our staff. We look forward to welcoming you again and hope you will be able to enjoy our spa once it is ready and fully operational! Kind regards, The Team

Customer review rating 3.5/5

Ayodeji S. Couples - Confirmed reviews ALL

We were disappointed to discover spa was out of action - not clear when booked with Heidi. The sink in the bathroom was very whiffy. Otherwise liked it a lot

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear about your disappointment regarding the spa being unavailable and that this was not clearly communicated at the time of your booking. We completely understand how this could affect your experience. Thank you also for letting us know about the smell from the bathroom sink. We have shared your comment with our team so it can be checked and addressed promptly. We are nevertheless pleased to read that you otherwise enjoyed your stay. We hope to have the pleasure of welcoming you again and providing you with an even better experience. Kind regards, The Team

Other web-users rate our hotel

  • 341 reviews 9.2/10 Location
  • 599 reviews 8.1/10 Room
  • 643 reviews 8.3/10 Service
  • 308 reviews 5.3/10 Wellness Area
  • 271 reviews 8.7/10 Breakfast
  • 182 reviews 7.5/10 Cleanliness
  • 92 reviews 2.8/10 Pool
  • 77 reviews 8/10 Bar

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