Novotel Mexico City Centro Histórico 4 stars

Customer review rating (ALL Rating) 4.5/5 573 reviews

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Description

Hotel extras

  • Pet-friendly hotel in CDMX! Pets up to 33 lbs. allowed.

  • Hotel for families! It has rooms for up to 2 adults and 2 children

  • Buffet breakfast in Mexico City open to guests and visitors

  • Hotel near Zócalo CDMX, 5 minutes away

  • Hotel in Mexico City near the airport, less than 20 minutes away

Our accommodation(s)

Hotel location

Novotel Mexico City Centro Histórico

Av. 20 de Noviembre, 196
06090 Mexico City
Mexico

GPS:19.424682, -99.134285

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Delia Bistro

At the Delia Bistro restaurant, you can taste the best of typical Mexican food and enjoy signature cocktails at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  573 reviews

Customer review rating 4.5/5

Yara N. Business - Confirmed reviews ALL

very good 8 night stay, room was cleaned everyday and the staff is very welcoming and friendly. well located!

Dear Yara N., We very much appreciate your loyalty and kind comments regarding your stay at the Novotel Mexico City Centro Historico. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve and maintain the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

David M. C. Business - Confirmed reviews ALL

I love this hotel.

Estimado David, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Mexico City Centro Historico. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Customer review rating 5.0/5

Cynthia D. Solo - Confirmed reviews ALL

Renee at the front desk was amazing! The room was clean, restaurant was great! Everyone was amazing.

Dear Cynthia, We very much appreciate your comments regarding your stay at the Novotel Mexico City Centro Historico. It is always a pleasure to receive positive feedback. I will share your comments with Rene and the team. I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NCH.

Customer review rating 5.0/5

Osvaldo G. Families - Confirmed reviews ALL

this hotel is close to everything. friendly staff and clean rooms

Estimado Osvaldo, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Mexico City Centro Historico. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo.

Customer review rating 4.0/5

Karen W. Solo - Confirmed reviews ALL

Late check in was a plus for late night flights. Walkable to the Centro historico area, restaurants and tours Good onsite restaurant , with long trading hours for early breakfast and late meals after a long day. The room colour scheme a little dark and depressing Fresh water provided daily in room, as well as filtered water in the lobby.

Dear Karen, We very much appreciate your comments regarding your stay at the Novotel Mexico City Centro Historico. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NCH.

Other web-users rate our hotel

  • 469 reviews 8.8/10 Location
  • 513 reviews 7.2/10 Room
  • 680 reviews 9.1/10 Service
  • 17 reviews 6.4/10 WiFi
  • 251 reviews 8.1/10 Cleanliness
  • 190 reviews 7.9/10 Breakfast
  • 152 reviews 8.1/10 Amenities
  • 140 reviews 8.9/10 Vibe

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