Novotel Mexico City Centro Histórico 4 stars

Customer review rating (ALL Rating) 4.5/5 522 reviews

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Description

Hotel extras

  • Pet-friendly hotel in CDMX! Pets up to 33 lbs. allowed.

  • Hotel for families! It has rooms for up to 2 adults and 2 children

  • Buffet breakfast in Mexico City open to guests and visitors

  • Hotel near Zócalo CDMX, 5 minutes away

  • Hotel in Mexico City near the airport, less than 20 minutes away

Our accommodation(s)

Hotel location

Novotel Mexico City Centro Histórico

Av. 20 de Noviembre, 196
06090 Mexico City
Mexico

GPS:19.424682, -99.134285

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Delia Bistro

At the Delia Bistro restaurant, you can taste the best of typical Mexican food and enjoy signature cocktails at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  522 reviews

Customer review rating 4.0/5

Lynne M. D. Friends - Confirmed reviews ALL

The hotel was fine, but a long walk to Zocalo

Customer review rating 2.0/5

Greg T. Business - Confirmed reviews ALL

the front desk agent at check-in was pleasant and welcoming, however, I requested a quiet room and was given one next to the elevators facing a wall with fake plastic greenery which I could tolerate for a quick overnight stay. the problem was that when guests were assigned to adjoining room, the noise level was unacceptable but the guests themselves were not the issue it was the poor/cheap construction of the hotel which provided for zero noise reduction efforts between the rooms. i could hear every word clearly from the other guests which went on until way past midnight when I expected to get a restful sleep during my stay. as a returning guest to the property, this is my last stay. never again.

Customer review rating 4.5/5

Sally E. G. Solo - Confirmed reviews ALL

Good quality hotel. Great central location. Rooms a goid size, clean and comfortable. Good breakfast

Dear Sally E. G., We very much appreciate your comments regarding your stay at the Novotel Mexico City Centro Historico. It is always a pleasure to receive positive feedback. I will share your comments with our team. I´m sure they will be thrilled. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a wonderful day.,

Customer review rating 4.0/5

Guy H. Solo - Confirmed reviews ALL

Unfortunately the hotel is located next to a very busy road. Noisy traffic started at 5 am, so sleeping in was out of the question. Also I missed a working table in the room.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Mexico City Centro Historico. It is always a pleasure to receive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, NCH.

Customer review rating 5.0/5

Anna I. S. Solo - Confirmed reviews ALL

It was great. The staff was very helpful with directions, booking tours and even a massage in my own room.

Good afternoon, first of all, we would like to thank you for your kind comment. We are delighted to hear that you had a wonderful stay with us, and we sincerely hope you will return soon, because I can assure you that we are constantly improving our service for guests like you. Best regards and have a nice trip back to home.

Other web-users rate our hotel

  • 469 reviews 8.8/10 Location
  • 509 reviews 6.9/10 Room
  • 666 reviews 9/10 Service
  • 17 reviews 6.4/10 WiFi
  • 245 reviews 8.2/10 Cleanliness
  • 182 reviews 8.1/10 Breakfast
  • 151 reviews 8.5/10 Amenities
  • 143 reviews 8.9/10 Vibe

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