Novotel Mexico City Centro Histórico 4 stars

Customer review rating (ALL Rating) 4.5/5 499 reviews

Novotel Mexico City Centro Histórico - Image 1
Novotel Mexico City Centro Histórico - Image 2
Novotel Mexico City Centro Histórico - Image 3
Novotel Mexico City Centro Histórico - Image 4

Description

Hotel extras

  • Pet-friendly hotel in CDMX! Pets up to 33 lbs. allowed.

  • Hotel for families! It has rooms for up to 2 adults and 2 children

  • Buffet breakfast in Mexico City open to guests and visitors

  • Hotel near Zócalo CDMX, 5 minutes away

  • Hotel in Mexico City near the airport, less than 20 minutes away

Our accommodation(s)

Hotel location

Novotel Mexico City Centro Histórico

Av. 20 de Noviembre, 196
06090 Mexico City
Mexico

GPS:19.424682, -99.134285

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Delia Bistro

At the Delia Bistro restaurant, you can taste the best of typical Mexican food and enjoy signature cocktails at the bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  499 reviews

Customer review rating 4.0/5

Guy H. Solo - Confirmed reviews ALL

Unfortunately the hotel is located next to a very busy road. Noisy traffic started at 5 am, so sleeping in was out of the question. Also I missed a working table in the room.

Customer review rating 5.0/5

Anna I. S. Solo - Confirmed reviews ALL

It was great. The staff was very helpful with directions, booking tours and even a massage in my own room.

Good afternoon, first of all, we would like to thank you for your kind comment. We are delighted to hear that you had a wonderful stay with us, and we sincerely hope you will return soon, because I can assure you that we are constantly improving our service for guests like you. Best regards and have a nice trip back to home.

Customer review rating 5.0/5

Carolina M. Couples - Confirmed reviews ALL

Needs smart tv and a mini fridge.

Dear Carolina, We very much appreciate your comments regarding your stay at the Novotel Mexico City Centro Historico. It is always a pleasure to receive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, NCH.

Customer review rating 3.5/5

Ziad D. Friends - Confirmed reviews ALL

First room I stayed in was very small, hardly any amenities (I was part of a tour group). Second room (not part of a tour group), was more spacious, more amenities (a pack of tissues).

Good afternoon, thank you very much for your comment. Unfortunately, due to the contract we have with the agency, we are only able to offer standard queen-size rooms, but I assure you that we have much more to offer if given the opportunity. I hope the service was excellent, because we strive every day to improve for guests like you. Best regards and have a great day.

Customer review rating 4.5/5

Wayne K. R. Couples - Confirmed reviews ALL

The rooms are very comfortable. The employees courteous and food and bar convenient. Do NOT stay here on Friday nights where an extremely loud drum group play until 10 at night. The noise was deafening!

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Mexico City Centro Historico. It is always a pleasure to receive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all the staff as we strive to continuously improve the quality of our services. We regret that your experience was not entirely pleasant due to the noise from the event held in the square behind the hotel, but we thank you for sharing it with us and we hope your next visit will be very pleasant. Sincerely, NCH.

Other web-users rate our hotel

  • 464 reviews 8.8/10 Location
  • 506 reviews 7.2/10 Room
  • 657 reviews 9.1/10 Service
  • 17 reviews 6.5/10 WiFi
  • 244 reviews 8.3/10 Cleanliness
  • 180 reviews 8.1/10 Breakfast
  • 148 reviews 8.6/10 Amenities
  • 137 reviews 9.3/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Mexico City