ibis Mexico Alameda 3 stars

Customer review rating (ALL Rating) 4.1/5 354 reviews

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Description

Hotel extras

  • Breakfast, parking, events, and activities on the terrace.

  • Executive menu for office workers.

  • Near Juárez metro station.

  • Accessible for people with reduced mobility.

  • Located in the city center, near Av. Juárez.

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Hotel location

ibis Mexico Alameda

BALDERAS #49 COLONIA CENTRO, DELEGACION CUAUHTEMOC, MEXICO, D.F.
06050 Mexico City
Mexico

GPS:19.433369, -99.147717

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  354 reviews

TripAdvisor Rating  3.8/5  847 reviews

Customer review rating 3.0/5

Shakhida I. Friends - Confirmed reviews ALL

The hotel is clean and well managed, but the staff at the reception has no English whatsoever to help the guests which is an issue and also quite surprising taking into account the location of the hotel. I was placed in the incorrect room and the luggage was placed there, only 5 hours later it turned out that all those hours my things were in the wrong room; the receptionist was not the one checking me in and it required a lot of gestures and almost shouting to make him move and actually check if my things in the wrong room were still there. The receptionist that checked me in was not seen any more during my 4 nights stay. It raises the question of who was that and also makes it a great issue that NONE of the staff speaks ANY English.

Customer review rating 2.0/5

Hazael M. Couples - Confirmed reviews ALL

Location is very good, rooms are ok, breakfast also very good. Staff's attitude seems to be impersonal at best, hostile at worst.

Customer review rating 2.5/5

Christopher D. Families - Confirmed reviews ALL

We have used Ibis hotels before in Europe, and this experience in Mexico City was not what we were expecting. The location of the hotel was excellent, close to many food options, the Metro was next door, and walking distance to numerous cultural sites. Staff was friendly. The breakfast was good, but later restaurant options and bar options within the hotel were limited. Rooms were small with little space for luggage and belongings.

Customer review rating 1.5/5

Gustavo E. R. D. L. Business - Confirmed reviews ALL

This last experience was bad because bad attitude from recepcionist and women in buffet, I tried to extend additional days to my stay but no one can help with that, sorry.

Customer review rating 4.0/5

Juraj N. Business - Confirmed reviews ALL

Standard Ibis hotel, as expected.

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Other web-users rate our hotel

  • 637 reviews 9.3/10 Location
  • 805 reviews 3.9/10 Room
  • 1,083 reviews 8.3/10 Service
  • 34 reviews 5.4/10 WiFi
  • 425 reviews 2.5/10 Comfort
  • 369 reviews 3.9/10 Cleanliness
  • 300 reviews 7.4/10 Breakfast
  • 278 reviews 7.6/10 Food

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