ibis Mexico Alameda 3 stars

Customer review rating (ALL Rating) 4.1/5 331 reviews

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Description

Hotel extras

  • Breakfast, parking, events, and activities on the terrace.

  • Executive menu for office workers.

  • Near Juárez metro station.

  • Accessible for people with reduced mobility.

  • Located in the city center, near Av. Juárez.

Our accommodation(s)

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Hotel location

ibis Mexico Alameda

BALDERAS #49 COLONIA CENTRO, DELEGACION CUAUHTEMOC, MEXICO, D.F.
06050 Mexico City
Mexico

GPS:19.433369, -99.147717

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  331 reviews

Customer review rating 4.5/5

Rafael D. O. A. Solo - Confirmed reviews ALL

Friendly always available to help at whatever would be your need during staying at the hotel.

Estimado Rafael, Nos complace saber que su estancia con nosotros ha cumplido con sus expectativas, nuestra misión es hacer una experiencia memorable para todos nuestros huespedes, así mismo, me gustaría compartirle que tenemos estrictos procedimientos d. seguridad e higiene por lo que sientase seguro y con la libertad total d. que los productos, sea agua o comida dentro d. nuestras instalaciones son 100% seguros. ¡Lo esperamos muy pronto!

Customer review rating 4.5/5

Edgar H. R. Families - Confirmed reviews ALL

Room are very comfortable, the only thing I wish they had was a refrigerator to keep beverages cold. Other than that, the staff was very friendly and helpful.

Estimado Edgar, Muchas gracias por sus comentarios y preferencia, desafortunadamente el estandar de IBIS no esta la nevera en la habitación, sin embargo, tomaremos en cuenta sus recomendaciones para futuros cambios. ¡Lo esperamos pronto!

Customer review rating 5.0/5

Kaushik G. Business - Confirmed reviews ALL

However breakfast staff could be more helpful and also warm food

Dear Kaushik G., We very much appreciate your comments regarding your stay at the ibis Mexico Alameda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Martinez GM Elizabeth García Subgerente

Customer review rating 5.0/5

Martin S. Business - Confirmed reviews ALL

my entire stay was ver satisfactory. The only thing or issue is that, there 3 of us each in our own room. I made the reservation. We were arriving late, so I notified the front desk. In order for the reservation to not get cancelled they charged all 3 reservations to my credit card as a safety measure, even though I called in advance letting them know of my late arrival. I wish they'd asked me if it was ok. It wasn't a big deal but it was a little complicated when I had to report the charge to my business CC.

Estimado Martin, Muchas gracias por sus amables comentarios, lamentamos mucho el inconveniente que tuvimos con sus reservaciones, estamos realizando capacitaciones correspondientes para evitar que esto se repita. ¡Esperamos nos brinde la oportunidad nuevamente de formar parte de sus viajes!

Customer review rating 4.0/5

Cortes H. S. Business - Confirmed reviews ALL

Agradable

Estimado Sr. Cortes, Muchas gracias por su preferencia y por tomarse el tiempo para compartir sus comentarios. ¡Lo esperamos muy pronto! Ana Martínez

Other web-users rate our hotel

  • 573 reviews 9.3/10 Location
  • 737 reviews 3.7/10 Room
  • 876 reviews 8.1/10 Service
  • 32 reviews 6.1/10 WiFi
  • 404 reviews 2.2/10 Comfort
  • 344 reviews 4.1/10 Cleanliness
  • 265 reviews 7.7/10 Breakfast

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