Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.7/5 1,993 reviews

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Description

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Our accommodation(s)

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,993 reviews

TripAdvisor Rating  4.9/5  2,552 reviews

Certificate of excellence 2024

Amazing Views and Service!

TripAdvisor rating 5.0/5

Claudio P TripAdvisor review

Visited for breakfast while celebrating our wedding anniversary. Amazing views, food, and service, particularly from Carlos who made our anniversary feel extra special.

Great staff!

TripAdvisor rating 5.0/5

Joey F TripAdvisor review

Great service, great staff. Ramiro Delgado was especially welcoming and professional! Everyone made sure we were taken care of.

Exceptional Hospitality from Start to Finish

TripAdvisor rating 5.0/5

jackiee000 TripAdvisor review

Thank you to the incredible team at Sofitel Mexico City for a wonderful stay. The room was flawless, with beautiful high quality finishes, especially the electric drapes, versatile lighting settings and quality products. Everything felt thoughtfully done! Above all, the staff made the experience truly special. Special thanks to Rodrigo for the early check-in and warm hospitality. Look forward to visiting again soon!

Our Favorite Hotel in Mexico City

TripAdvisor rating 5.0/5

Patrick D TripAdvisor review

Sofitel Reforma has become our number-one choice every time we visit Mexico City. The location is unbeatable, right in the heart of the city, with everything within easy reach. The service is consistently excellent, and the staff always go above and beyond to make every stay memorable. The overall quality of the experience is exceptional from the rooms, which are always impeccably maintained, to the food, which never disappoints. And of course, the highlight that we never miss: Citizen, with its breathtaking view over the entire city. It’s truly one of the best spots in CDMX. Highly recommended for anyone looking for comfort, elegance, and outstanding hospitality.

Bonjour, Thank you for sharing your experience with us. We are delighted to know that Sofitel Reforma has become your preferred hotel in Mexico City and that our location, service, and overall quality continue to enhance each of your visits. We also appreciate your kind mention of Cityzen Rooftop and its incomparable view of the city. Thank you for recommending us. Sincerely, Julián Morales Guest Experience Manager

Above and beyond.

TripAdvisor rating 5.0/5

Sue B TripAdvisor review

Fabulous food. I enjoyed all but the octopus and the pumpkin dessert were my absolute favourites. Service was impeccable with two serving us together. We sat at a window seat enjoying the city below Nancy, Ray, Ramses, Marcos, Irais, Dafne, thank you!

Bonjour, Thank you for sharing your experience with us. We are delighted to know that you enjoyed the dishes, especially the octopus and the pumpkin dessert, and that the service was impeccable throughout your visit. We also celebrate knowing that Nancy, Ray, Ramses, Marcos, Irais and Dafne contributed to making your time with us even more memorable. Your kind words mean a great deal to our team. We look forward to welcoming you back for another exceptional experience. Sincerely, Julián Morales Guest Experience Manager

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Other web-users rate our hotel

  • 592 reviews 9.7/10 Location
  • 914 reviews 9.3/10 Room
  • 1,719 reviews 9.4/10 Service
  • 6 reviews 8.8/10 WiFi
  • 376 reviews 8.7/10 Food
  • 366 reviews 8.6/10 Amenities
  • 329 reviews 9.4/10 Vibe
  • 226 reviews 8.7/10 Cleanliness

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