Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 2,406 reviews

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Description

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Our accommodation(s)

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,406 reviews

TripAdvisor Rating  5.0/5  2,072 reviews

Certificate of excellence 2024

Fantastic stay

TripAdvisor rating 5.0/5

180andrewn Couples - TripAdvisor review

A fantastic base to explore Mexico City . Staff were incredible , Charlie from Bell , Alexandra at the front desk and the team at citizen bar on the rooftop . Stunning rooms and public spaces near all of the best bars and restaurants in Mexico City

Great location, great service, great food

Customer review rating 5.0/5

Lia A. Friends - Confirmed reviews ALL

I had a fantastic birthday weekend at Sofitel! The staff was incredibly attentive and helpful, the service was exceptional, and we had an amazing time relaxing on the rooftop with delicious espresso martinis. It was the perfect way to celebrate my birthday, and I can’t wait to come back soon. A big thank you to the Sofitel Mexico City team for making my stay so memorable!

Dear Lia A., Thank you for sharing your delightful experience with us! We are pleased to know that you had a fantastic birthday celebration at Sofitel Mexico City Reforma. It brings us joy to hear that our attentive staff and exceptional service contributed to making your stay memorable. We look forward to welcoming you again for another wonderful experience in the near future. Sincerely, Cecilia Roura Quality Coordinator

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great staff and facilities.

Dear Marco Mazzanti, Thank you for sharing with us your comments about your recent stay at Sofitel Mexico City Reforma. At Sofitel, our commitment is to provide an impeccable experience on every visit, so we would love to receive some information that will allow us to meet your expectations on your next visit. We will certainly take note of your observations and work with our teams to implement any necessary improvements. We look forward to having the honor of welcoming you again in the future to demonstrate our commitment to excellence and taking care of every detail of your stay. Kind regards Cecilia Roura Quality Coordinator

Great hotel

Customer review rating 5.0/5

Stephanie Solo - Confirmed reviews ALL

I had a wonderful time here. The customer service is really exceptional. The staff make this a true standout. Beautiful hotel and great pool and exercise facilities. The vegan tacos I had at the restaurant were some of the best I’ve had.

Excellent stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Warm, helpful staff, beautiful hotel, took care of our every need. Perfect location for exploring CDMX

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Other web-users rate our hotel

  • 687 reviews 9.6/10 Location
  • 1,057 reviews 9.1/10 Room
  • 1,979 reviews 9.3/10 Service
  • 8 reviews 8.3/10 WiFi
  • 444 reviews 8.7/10 Amenities
  • 439 reviews 8.3/10 Food
  • 430 reviews 9.3/10 Vibe
  • 220 reviews 8.1/10 Cleanliness

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