Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 2,445 reviews

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Description

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Our accommodation(s)

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,445 reviews

TripAdvisor Rating  5.0/5  2,049 reviews

Certificate of excellence 2024

Nice location, cosy hotel

TripAdvisor rating 4.0/5

safoura-ari Families - TripAdvisor review

Location is good and a bit tricky for the first time coming as it is hiding a bit. Otherwise good location neighbouring us embassy. Great access to all restaurants and bars around the main street. Idea place if you are here for Dias de muertos. Just a heads up to book a window table at the hotel bar or go outside hours before the show starts, otherwise you can not see anything with huge crowds in front of you. Great trendy rooms with nice furniture and big windows viewing the whole city and the famous main street. Executive lounge is nice with great view the same as swimming pool area on top floor with large glass windows.

Well located, excellent stay

Customer review rating 5.0/5

S.w. H. Couples - Confirmed reviews ALL

Among my best stays ever. Staff is professional, kind and friendly. Room was upgraded on arrival. Room was well appointed and decorated to maximize comfort of guests. Restaurants and bars offered top notch culinary and drinks experience. I enjoyed my daily daily swim in the Mexico City’s best pool. Highly recommend and will absolutely stay here in a heartbeat.

Fantastic Hotel & Staff

Customer review rating 5.0/5

K. L. Friends - Confirmed reviews ALL

We visited for Day of the Dead 2024. The hotel is centrally located in the Reforma district and the parade runs right in front of the hotel. Easy walk to the park and other nearby neighborhoods. The staff (from the bellmen to the front desk to the restaurant and pool) were excellent, helpful and attentive. The room was immaculate, well designed and we had a view of the city and the Angel. Bed was comfortable, bathroom clean and well laid out. We'll be back the next time we visit Mexico City.

Quick Problem Resolution

Customer review rating 5.0/5

Karla Z. Families - Confirmed reviews ALL

We encountered a few issues with the hot water but the team jumped right in to assist and in a timely manner. Big thank you to the engineers!

Would book a different hotel.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

It was ok. My checkin was delayed even though I arrived after 3. Food was average for the price. On two nights I was awoken by someone ringing on my doorbell after 9pm.

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Other web-users rate our hotel

  • 690 reviews 9.7/10 Location
  • 1,085 reviews 9.2/10 Room
  • 2,025 reviews 9.3/10 Service
  • 9 reviews 7.9/10 WiFi
  • 475 reviews 8.7/10 Amenities
  • 452 reviews 8.3/10 Food
  • 440 reviews 9.4/10 Vibe
  • 215 reviews 8.2/10 Cleanliness

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