Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 1,986 reviews

Sofitel Mexico City Reforma - Image 1
Sofitel Mexico City Reforma - Image 2
Sofitel Mexico City Reforma - Image 3
Sofitel Mexico City Reforma - Image 4

Description

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Our accommodation(s)

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,986 reviews

TripAdvisor Rating  4.9/5  2,560 reviews

Certificate of excellence 2024

Service

TripAdvisor rating 5.0/5

Antonio R TripAdvisor review

We dined at Cityzen, and Juan provided exceptional service. He was attentive, professional, and made the experience outstanding.

Views, food and service.

TripAdvisor rating 5.0/5

Jessica D TripAdvisor review

I came to explore Mexico City from NYC, I came early morning to grab some breakfast. I saw it had a nice view in front of the El Angel de la independencia so I had to come. The food was very delicious, flavorful, I had the Mexican Bagel which comes with queso Oaxaca, rajas poblanas, avocado and bacon and a Concha. I highly recommend them ! Daniel was very professional and welcoming. I’ll come back again with family and friends ❤️

Superb service and beautiful views of the Reforma

TripAdvisor rating 5.0/5

chicagokirby TripAdvisor review

Just wrapped up another excellent stay at Sofitel Mexico City Reforma. We had a Luxury Room which was comfortable for the two of us and had fantastic views from both the bedroom and bathroom (the tub overlooked the Ángel de la Independencia). We were welcomed with chocolates and tequila which was a really nice touch. Service is always a highlight. The team is consistently friendly, attentive, and accommodating. A special mention to Julian (Guest Experience Manager), who recognized us from previous stays and made us feel truly welcome. Will definitely be back!

Bonjour, Thank you for sharing your experience with us. We are delighted to know that your stay was once again so enjoyable and that the comfort of the Luxury Room, the panoramic views of Reforma, and the welcome details added a special touch to your visit. It is always a pleasure for me to recognize returning guests and to ensure they feel genuinely welcomed from the very first moment. I truly appreciate your loyalty and kind words, and I look forward to welcoming you back very soon for another memorable stay. Sincerely, Julián Morales Guest Experience Manager

Amazing Views and Service!

TripAdvisor rating 5.0/5

Claudio P TripAdvisor review

Visited for breakfast while celebrating our wedding anniversary. Amazing views, food, and service, particularly from Carlos who made our anniversary feel extra special.

Bonjour, Thank you for sharing your experience with us. We are delighted to know that you chose to celebrate your wedding anniversary with us and that the views, the breakfast, and the service made the occasion so special. We also celebrate knowing that Carlos contributed to creating such a memorable moment for you. We look forward to welcoming you back very soon. Sincerely, Julián Morales Guest Experience Manager

Great staff!

TripAdvisor rating 5.0/5

Joey F TripAdvisor review

Great service, great staff. Ramiro Delgado was especially welcoming and professional! Everyone made sure we were taken care of.

Bonjour, Thank you for sharing your experience with us. We are delighted to know that you enjoyed the service and the attention of our team, and we celebrate knowing that Ramiro made such a welcoming and professional impression. It is wonderful to know that you felt well taken care of throughout your visit. We look forward to welcoming you back very soon. Sincerely, Julián Morales Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 594 reviews 9.7/10 Location
  • 914 reviews 9.2/10 Room
  • 1,727 reviews 9.4/10 Service
  • 6 reviews 8.8/10 WiFi
  • 380 reviews 8.7/10 Food
  • 366 reviews 8.6/10 Amenities
  • 329 reviews 9.4/10 Vibe
  • 226 reviews 8.7/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Mexico City