Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 2,323 reviews

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and close to the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • 38th floor pool with an outstanding modern Mexican arquitecture

  • Cityzen Rooftop Kitchen, the new hotspot to enjoy exquisite gastronomy from the heights

  • On-site COVID-19 viral antigen test available

ALLSAFE approved hotel

Our accommodation(s)

Designed to maximize functionality without compromising comfort, guest rooms are thoughtfully appointed with touches such as L'Occitane amenities and self-serve Nespresso coffee machines. Room boasts floor-to-ceiling windows showcasing Mexico City sky Technologically intuitive features: Bluetooth connectivity and automated curtains revealing sweeping views at the touch of a button. Lavish touches make Sofitel's suites the premiere option for a VIP experience with upgraded offerings

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico

GPS:19.428535, -99.16593

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,323 reviews

TripAdvisor Rating  5.0/5  968 reviews

Certificate of excellence 2022

Six Star Concierge Team

TripAdvisor rating 5.0/5

Ann R TripAdvisor review

We have travelled all over the world and this is the best concierge group we have ever encountered. They provided service and recommendations for airport transit, drivers during our stay, guided tours, dinner reservations and other restaurant suggestions. All of their advice was spot on. We were in the hotel (which is beautiful) for 7 days on 3 occasions throughout March. They were professional, knowledgable and very personable. We felt like family by the end our our stay and were really sorry when we left.

Best hotel in Mexico City

TripAdvisor rating 5.0/5

Miramar7 Business - TripAdvisor review

Impeccable service. Attention to every detail. This hotel GM and team really know what their doing. Ultra luxury, yet personalized. The best hotel in Ciudad de México. The food, drinks. People always remembers what you said or requested. It is an amazing hotel

Beautiful Sofitel!!

TripAdvisor rating 5.0/5

MayiBarov Couples - TripAdvisor review

I celebrated my Birthday in this beautiful hotel. The staff is AMAZING!! Very attentive and helpful at all times! The views are incredible! The rooftop is a must for the views and cocktails and breakfast was good. We’ll be coming back for sure!

Sofitel Mexico City Reforma

TripAdvisor rating 5.0/5

Rick P TripAdvisor review

My wife and I spent a week at the Sofitel Hotel in Mexico City last week. We were there on vacation to see the wonderful city, enjoy the food, and visit a cousin. The staff was very friendly and helpful throughout our visit. Food at the hotel was also very good. The 38th floor bar, Cityzen, was fun. What a view of the city. Ivan, our server, assisted us on three separate occasions.. Very helpful and friendly. Great suggestions as well. For breakfast, we grabbed it at the restaurant on the 12th floor. The food was very good. Service was exceptional. Shout out to Raul who took care of us several times. We grabbed a quiet cocktail at the Free House, an old fashion bar-speakeasy. Our server, Viviana, was very attentive, friendly, and knowledgeable about Mexico City. She is a great asset to the hotel. Last, but not least, Ivan, at the bottom level entry/ valet was also very helpful, friendly, and knowledgeable about the local area. Had wonderful suggestions as well. We would stay at the Sofitel Hotel upon return and highly recommend staying there. Although the hotel is French owned, the staff spoke English and Spanish, so there never was any issues communicating. It’s located on Reforma and close to most of the popular sites. You can walk to many fabulous local restaurants. Ubers were just minutes away and relatively inexpensive compared to Los Angeles.

WELL LOCATED, GREAt service, comfortable, amazing staff, clean, modern, great food

Customer review rating 5.0/5

Spencer C. Business - Confirmed reviews ALL

Great stay, will look for Sofitel again

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Other web-users rate our hotel

  • 526 reviews 9.6/10 Location
  • 1,002 reviews 9.2/10 Room
  • 1,522 reviews 9.3/10 Service
  • 9 reviews 5.9/10 WiFi
  • 442 reviews 8.8/10 Amenities
  • 436 reviews 7.8/10 Food
  • 363 reviews 9.6/10 Vibe
  • 203 reviews 7.9/10 Comfort

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