Customer review rating (ALL Rating) 4.8/5 1,018 reviews
ALLSAFE approved hotel
Located in the heart of Mexico, next to the US Embassy and close to the Angel of Independence
Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel
38th floor pool with an outstanding modern Mexican arquitecture
Cityzen Rooftop Kitchen, the new hotspot to enjoy exquisite gastronomy from the heights
On-site COVID-19 viral antigen test available
A new vision of Mexican cuisine, a truly unexpected sensory journey created by breaking traditions. Unique fermented flavors and monochromatic dishes that create a captivating dining experience.
Journey from the Mediterranean coast to the coast of Mexico. Bold flavors from the two culinary worlds are melded with a smoky touch from wood fired grills. All-day dining. In an atmosphere accentuated by the scent of char and smoke.
Boasting unparalleled views of the Paseo de la Reforma, Angel of Independence and Chapultepec Castle, Cityzen is Mexico City's newest rooftop restaurant. Ready to delight its guests with luscious contemporary cuisine, as well as its signature cocktails.
Check-in from - Check out up to
Designed to maximize functionality without compromising comfort, guest rooms are thoughtfully appointed with touches such as L'Occitane amenities and self-serve Nespresso coffee machines. Room boasts floor-to-ceiling windows showcasing Mexico City sky Technologically intuitive features: Bluetooth connectivity and automated curtains revealing sweeping views at the touch of a button. Lavish touches make Sofitel's suites the premiere option for a VIP experience with upgraded offerings
Number of meeting rooms: 4
Maximum size: 471 m²
Maximum capacity: 358 people
Maximum banquet capacity: 290 people
100% genuine reviews from our guestsFind out more
Perfect location, great hospitality and going for the "extra"
Dirk Friends - 23/11/2021 Confirmed reviews ALL
I've stayed in the Sofitel Reforma several times and always I have the impression that the hotel is doing all the best they can to make sure that their customers are satisfied. Thanks!
Ray Business - 19/11/2021 Confirmed reviews ALL
Started with a beautiful suite however the AC was not functioning. Staff was super apologetic and professional where they immediately switched rooms. Additionally, staff makes you feel they know you and remembered my name as well as my wife’s who came a few days later. When she arrived they surprised us with a bottle of wine!! Big props to all the staff who made my wife feel like a queen throughout our whole stay!!
Sharon C. Friends - 17/11/2021 Confirmed reviews ALL
The hotel is beautiful, well located, and has phenomenal views. But the real gem of Sofitel is the amazing staff! Everyone was helpful, friendly and attentive. In particular, the concierge went above and beyond to book wonderful restaurants and had amazing suggestions. We’ll be back!
Tiffany L. Friends - 17/11/2021 Confirmed reviews ALL
Everyone was very friendly and polite!
Beautiful hotel in the heart of Mexico City
James Business - 15/11/2021 Confirmed reviews ALL
Everything the Sofitel Mexico City, Reforma does they do it extremely well. From the wonderful staff, the breathtaking rooms, views and amenities to the great location, this Sofitel is a stay not to be missed.
Our most recent 20 reviews
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