ibis Styles Mexico Zona Rosa Hotel 3 stars

i enjoy the room, setting and ambiance of this specific hotel, the location is superb and the pricing adequate. I would work on two aspects so as to improve this experience: the tv programming leaves a lot to be desired, with no cable or language settings available, and the internet speed is quite awful, which makes working quite difficult - since my trip was work oriented I found this minor inconvenience impacting my whole perception of quality

I would say overall the experience was great. There was a little bit of a hiccup at first with the reservation. It was prepaid but Charly , the man, checking me in did not see it at first. When I mentioned this to him at first he insisted that my credit card was only used to hold the reservation. He apologized when he looked further and later saw the pre-payment. However, Charly did go beyond his duties when I had lost my camera. I asked if he could speak to the Uber driver who only spoke Spanish. He attempts with out hesitation. Although I never got through to the driver, I’m grateful he even tried. in general I found the staff to be very nice and pleasant. With the facilities themselves hotel is a great location. My room 366, had no view except not even the courtyard which was a little disappointing. But it was clean and very bright. Which is the most important part. The continental breakfast left a lot to be desired. Very minimal and disappointing compared to other ibis and Accor brand hotels I’ve stayed in. Not sure I got what I paid for in the breakfast department. But if that’s my only issue I’ll take it. I would definitely recommend the hotel, but skip the breakfast. There are just better options for few more Pesos down the road.

Hotel has good locale. but overall, the worst Ibis Hotel I have stayed in around the world.

When I was taking a shower I see how water was coming out to the shower

The hotel is nicely located in Zona Rosa. Rooms are functional but small. If you travel with a lot of luggage the room might become too small. The breakfast is okay. The only annoying thing is that they put different music in the kitchen than in the breakfast area. This makes a pleasant breakfast impossible.

Everything was good except for a terrible itch I experienced when I returned to the room. I mentioned it, then I complained about it. It was just when I went into the room. I touched my head to the headboard and seconds later it felt like my head was on fire. For the last two nights the itching was unbearable and I was not able to sleep. Everything else was acceptable.

I always have a great stay at Ibis. It is close to great restuarants and activities. The rooms are always clean and comfortable.

Location relative to Zona Rosa allowed for easy access to restaurants and bars. Hotel staff were extremely courteous, rooms were excellent and clean.

I had 2 reservations made from the 27Jul to 31st Jul. The shower i8n the room was leaking everywhere and the A/C was not working. The second reservation was Friday 2nd to 6th August and I arrived to check in on Sat at 6am (this was advised at the time of booking but my reservation was cancelled. The girl at the desk was very un helpful and said its not her problem but a problem with the system. She then told me I needed to make another reservation, gave me a small room which I had to change later as it was not as the room I had reserved. Then for on the last night the people in the desk had the tv on really loud all night and I couldn´t sleep due to the noise echoing through the walls in my room. overall poor staff and attention to detail. I will not stay at this hotel again.

We had a good time at ibis Styles Mexico Zona Rosa. We stayed there for 8 days, and we have no complaints. The neighborhood is a lively one, with lots of restaurants around. Check-in and check-out was a breeze. They have two water dispensers at the front which we used regularly - that was a nice touch.

Little outdated. Should be a budget Ibis

I have stayed several times at the IBIS Style and their service is consistent and good. I keep enjoying the fact of being a budget hotel near Reforma and within walking distance of restaurants and other places.

Very convenient location and good staff

Hotel well located, friendly staff but rooms without natural light

Really good Experience, the crew very friendly