Ibis Styles Mexico Reforma 3 stars

Customer review rating (ALL Rating) 4.3/5 775 reviews

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Liverpool 115 A Col Juarez, Delegacion Cuahutemoc, 06600 Mexico City, Mexico

Description

Hotel extras

  • Pet-friendly hotel! Dogs up to 33 lbs. only allowed

  • Hotel for families! Accommodation for up to 2 adults and 2 children

  • CHILDREN: Children are welcome! Up to 1 child in room with their parents

  • Rooms adapted and equipped to for people with reduced mobility

  • In Zona Rosa, 5 minutes from Reforma (Angel de la Independencia)

Our accommodation(s)

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Hotel location

Ibis Styles Mexico Reforma

Liverpool 115 A Col Juarez, Delegacion Cuahutemoc
06600 Mexico City
Mexico

GPS:19.425025, -99.162914

Telephone
Fax +52 55 4125 2901

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  775 reviews

TripAdvisor Rating  4.0/5  656 reviews

Good stay. Warm welcome.

Customer review rating 4.5/5

Yves Business - Confirmed reviews ALL

Clean and comfy.

Dear Yves R., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I'm still waiting for a copy of my invoice. Already asked twice

Dear Stefano B., Thank you for taking the time to tell us about your experience at the ibis Styles Mexico Reforma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriela Mendez Gerente General Ibis Styles México Reforma

Estancia agradable

Customer review rating 5.0/5

Claudia P. Families - Confirmed reviews ALL

Habitación cómoda, trato amable

Estimado Huésped, Muchas gracias por elegir Ibis Styles México Reforma en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Gabriela Mendez Gerente General Ibis Styles México Reforma

Great Location Lackluster Service

Customer review rating 3.0/5

Fernando G. Friends - Confirmed reviews ALL

Overall pretty decent hotel with no frills lack luster service. Upscale continental breakfast offering with friendly breakfast hosts. Not a fan of the communal ironing room on the floor Vs guestroom. Very dim lighting in both the hallway and guestroom. Front desk service was hit or miss.

Dear Fernando G., Thank you for taking the time to tell us about your experience at the Ibis Styles Mexico Reforma, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriela Mendez Gerente General Ibis Styles México Reforma

Basic

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It’s a basic bare bones hotel, but when you are paying bare bones rates I don’t expect much. The staff were fine, seemed overworked, less engaging than other brands, I felt for them. We had hot water in the shower once during our 3 night stay, the shower smelt like a sewer. The beds were fine, the hotel attempts to be funky but at the end of the day it’s a bare bones hotel. The security door man during the day was the most engaging, always a friendly smile, helpful, anticipated out needs.

Dear Rosemary C., Thank you for taking the time to tell us about your experience at the ibis Styles Mexico Reforma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriela Mendez Gerente General Ibis Styles México Reforma

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Other web-users rate our hotel

  • 494 reviews 9.6/10 Location
  • 522 reviews 5/10 Room
  • 555 reviews 8/10 Service
  • 16 reviews 6.1/10 WiFi
  • 328 reviews 6.3/10 Breakfast
  • 206 reviews 5.8/10 Cleanliness
  • 129 reviews 7.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.