Ibis Styles Mexico Reforma 3 stars

Customer review rating (ALL Rating) 4.3/5 863 reviews

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Description

Hotel extras

  • Pet-friendly hotel! Dogs up to 33 lbs. only allowed

  • Hotel for families! Accommodation for up to 2 adults and 2 children

  • CHILDREN: Children are welcome! Up to 1 child in room with their parents

  • Rooms adapted and equipped to for people with reduced mobility

  • In Zona Rosa, 5 minutes from Reforma (Angel de la Independencia)

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Hotel location

Ibis Styles Mexico Reforma

Liverpool 115 A Col Juarez, Delegacion Cuahutemoc
06600 Mexico City
Mexico

GPS:19.425025, -99.162914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  863 reviews

TripAdvisor Rating  4.0/5  652 reviews

Excellent location, great price, nice staff... only one detail...

Customer review rating 4.0/5

Erick I. G. Business - Confirmed reviews ALL

The hotel is quite basic with no extra amenities, but it's more than sufficient for a business trip where you need a well-located place to rest and even get some work done. However, if you're on a romantic vacation, there might be better places to consider. The parking is very convenient as well. The hotel could use some maintenance, but nothing too major. However, there was a water leak in my room's bathroom, which was worrisome for me as I dislike wasting water. Despite the issues, I would consider returning to the hotel since I frequently visit the area for business trips.

Dear Erick G. Ramirez, We very much appreciate your comments regarding your stay at the ibis Styles Mexico Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Gerente General Ibis Styles México Reforma

Bad pillows, no rest

Customer review rating 3.0/5

Ignacio Business - Confirmed reviews ALL

Bad pillows, no rest Very simple hotel, standard room

Dear Ignacio C., Thank you for taking the time to tell us about your experience at the ibis Styles Mexico Reforma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edir Andrés CANO VALLES Gerente General Ibis Styles México Reforma

Too expensive

Customer review rating 2.0/5

Adrian Couples - Confirmed reviews ALL

The internet connection didn't work, the password was wrong and I think that you could give some more details for a better experience

Dear Adrian G., Thank you for taking the time to tell us about your experience at the ibis Styles Mexico Reforma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edir Andrés CANO VALLES Gerente General Ibis Styles México Reforma

Well located

Customer review rating 4.5/5

Claudia Friends - Confirmed reviews ALL

Nice hotel in a convenient location in Mexico city

Dear Claudia D., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Reforma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Gerente General Ibis Styles México Reforma

Great Location and Room

TripAdvisor rating 5.0/5

Voyage46180454822 TripAdvisor review

Great location and room. However, the shower which was a step down into from the bathroom floor, majorly flooded out over the floor each time we used. We mentioned to Reception on the first of our four mornings, but nothing seemed to be done about this. So, we just kept asking for more towels to mop the floor. Possibly the shower drains needed a good clean out or some plumbing work. Apart from that. Great breakfast selection, fridge in room with daily fresh bottled water, air con and tv. For us older people with flailing eyesight, the Room Registration Hotel Policy card / In Case of Fire check list was in such a tiny print we were not able to read. Suggest resizing this document to a more regular font size.

Dear guest, Greetings from Ibis Styles Mexico Zona Rosa! We thank you for takimg the time to provide your review. It was a pleasure to welcome you. We are delighted that youu were so confortable during your stay and we hope you will return to join us again when your travels next bring you to Mexico Cuty. All the best, Edir Andrés CANO VALLES Gerente General Ibis Styles México Reforma

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Other web-users rate our hotel

  • 521 reviews 9.5/10 Location
  • 553 reviews 4.7/10 Room
  • 576 reviews 8.1/10 Service
  • 16 reviews 7.5/10 WiFi
  • 347 reviews 6/10 Breakfast
  • 217 reviews 5.4/10 Cleanliness
  • 136 reviews 7.5/10 Vibe

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