ibis Styles Mexico Zona Rosa Hotel 3 stars

Even after giving feedback there was no improvement in breakfast

Room was clean and bed was comfortable, WiFi was slow, there was no facial tissue or small towel in the room only bath size was available, plenty food nearby as well as 7 eleven etc , I stayed at Ibis in Dubai quality was higher but overall Ibis zona rosa was good for the night , thanks

Generally satisfied with our stay, as we have stayed in the past in other Ibis hotels around the world Centrally located, near services, shops and restaurants

Clean and quiet

It was good. However not much option for breakfast if a person is staying for long period and vegetarian options is almost zero

Love the location and room was clean. Overall, a good experience.

Love this hotel. The staff go out of their way to make sure everything is good. Easy check in and out. Breakfast is fine. Room was very comfortable and clean. Location is awesome. Ask for Marcelo if you are there in the evenings. He is just incredible

Satisfactory, as usual

Grata, agradable... confortable

Most aspects met or exceeded expectations. The pillows could have been improved. We would have liked washcloths.

For years I have enjoyed staying at accor hotels. This stay was very much below standard.

The hotel and staff were great. Unfortunately there was a large group of collage children staying there who were running around the corridors and slamming doors late into the evening. This ultimately spoiled our stay, the staff did try and quiet them down but the leader / teacher of the children was no where to be seen. We would be happy to stay again and whilst we are very disappointed this does not reflect on the staff in anyway

Te reservation said I was not supposed to pay at the hotel. However they charged my card again. I made 3 reservations under my name and 2 of them were already paid while 1 was not. I just dont understand how this happens. Also, the guy in the lobby was rude (the one in the day shift), he wouldnt accept any feedback. I went there to say the rooms were not clean and he would always argue back to me. He said the rooms were clean and the room (359) didnt get cleaned until next day. The floor was dirty, the towels were ripped. He didnt offer me an upgrade neither explain it was not possible until I asked. He didnt offer me a welcome drink until I asked. I didnt feel welcome at any time at your hotel.

The room and bathroom very clean and tidy but a kettle, tea and coffee would have been a nice addition. Breakfast adequate and plentiful with good service. The hotel was in a great location and the staff were extremely pleasant and helpful. Overall a very pleasant stay.

Staff was great, but the room is poorly designed so when you shower pools of water flow everywhere and the whole room gets wet. Breakfast consisted of bread and fruit. There was nothing hot to have.