ibis Styles Mexico Zona Rosa Hotel 3 stars

Customer review rating 4.3/5 3,611 reviews
ibis Styles Mexico Zona Rosa
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+ 14 Services
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Room 1

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
Catering
  • Breakfast included in the price
Leisure and activities
  • Services for children
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Styles Mexico Zona Rosa

Liverpool 115 A Col Juarez
Delegacion Cuahutemoc
06600
mexico city
mexico

Tel: +5255 4125 2900

Fax: (+52)55 4125 2901

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    BENITO JUAREZ At 9.8km / 6.09 miles

  • By train

    METRO INSURGENTES At 0.15km / 0.09 miles

GPS :19.425025, -99.162914

Our accommodations

Comfortable, welcoming and modern with a cozy bed and practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with one double bed

  • Max. number of persons: 2
  • Area: From 18
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 21
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Suite with 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 22
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk

Our guest reviews for
ibis Styles Mexico Zona Rosa

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,611 reviews

tripadvisor

TripAdvisor Rating 4.0/5

591 reviews

Good location

Customer review rating 4.3/5

Angel Couples - 05/02/2020 Confirmed reviews ALL

Generally satisfied with our stay, as we have stayed in the past in other Ibis hotels around the world Centrally located, near services, shops and restaurants

Dear Angel B., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will work about your comments about the shower, thank you so much. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susana Uribe Gerente Hotel Ibis Styles México Zona Rosa
Customer review rating 4.3/5

Anonymous Couples - 16/01/2020 Confirmed reviews ALL

Clean and quiet

Dear Jaime P., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susana Uribe Gerente Hotel Ibis Styles México Zona Rosa

Good but should improve on breakfast service

Customer review rating 4.3/5

K. Solo - 05/01/2020 Confirmed reviews ALL

It was good. However not much option for breakfast if a person is staying for long period and vegetarian options is almost zero

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. I appreciate your feedback about the breakfast, I will share your comments with our team to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Susana Uribe General Manager

Great location and room

Customer review rating 4.3/5

L. P. Y. Solo - 17/12/2019 Confirmed reviews ALL

Love the location and room was clean. Overall, a good experience.

Great staff and very comfortable room. Great price and location

Customer review rating 4.3/5

David W. Business - 14/12/2019 Confirmed reviews ALL

Love this hotel. The staff go out of their way to make sure everything is good. Easy check in and out. Breakfast is fine. Room was very comfortable and clean. Location is awesome. Ask for Marcelo if you are there in the evenings. He is just incredible

Economic stay

Customer review rating 4.3/5

Francisco J. Solo - 12/12/2019 Confirmed reviews ALL

Satisfactory, as usual

Excelente

Customer review rating 4.3/5

Horacio T. Business - 11/12/2019 Confirmed reviews ALL

Grata, agradable... confortable

solid budget accommodation as expected

Customer review rating 4.3/5

Anonymous Couples - 11/12/2019 Confirmed reviews ALL

Most aspects met or exceeded expectations. The pillows could have been improved. We would have liked washcloths.

Very Disappointing even requested a commercial arbitrage

Customer review rating 4.3/5

Esteban J. Families - 08/12/2019 Confirmed reviews ALL

For years I have enjoyed staying at accor hotels. This stay was very much below standard.

Great hotel, good location

Customer review rating 4.3/5

Anonymous Families - 27/11/2019 Confirmed reviews ALL

The hotel and staff were great. Unfortunately there was a large group of collage children staying there who were running around the corridors and slamming doors late into the evening. This ultimately spoiled our stay, the staff did try and quiet them down but the leader / teacher of the children was no where to be seen. We would be happy to stay again and whilst we are very disappointed this does not reflect on the staff in anyway

weekend in Zona Rosa

Customer review rating 4.3/5

Norman C. Friends - 20/11/2019 Confirmed reviews ALL

Te reservation said I was not supposed to pay at the hotel. However they charged my card again. I made 3 reservations under my name and 2 of them were already paid while 1 was not. I just dont understand how this happens. Also, the guy in the lobby was rude (the one in the day shift), he wouldnt accept any feedback. I went there to say the rooms were not clean and he would always argue back to me. He said the rooms were clean and the room (359) didnt get cleaned until next day. The floor was dirty, the towels were ripped. He didnt offer me an upgrade neither explain it was not possible until I asked. He didnt offer me a welcome drink until I asked. I didnt feel welcome at any time at your hotel.

F1 Mexico

Customer review rating 4.3/5

Deepwater 1. Friends - 31/10/2019 Confirmed reviews ALL

The room and bathroom very clean and tidy but a kettle, tea and coffee would have been a nice addition. Breakfast adequate and plentiful with good service. The hotel was in a great location and the staff were extremely pleasant and helpful. Overall a very pleasant stay.

okay

Customer review rating 4.3/5

Hiram Business - 27/10/2019 Confirmed reviews ALL

Staff was great, but the room is poorly designed so when you shower pools of water flow everywhere and the whole room gets wet. Breakfast consisted of bread and fruit. There was nothing hot to have.

Great location,funky rooms,helpful no fuss staff

Customer review rating 4.3/5

Craig S. Business - 22/10/2019 Confirmed reviews ALL

Easy check in,colourful rooms with good bed and shower.Good breakfast selection,staff able to help with printing and scanning jobs.Right beside the a Metro.Good restaurants and bars nearby...full of locals so not touristy at all.

Customer review rating 4.3/5

Isabel Business - 15/10/2019 Confirmed reviews ALL

i enjoy the room, setting and ambiance of this specific hotel, the location is superb and the pricing adequate. I would work on two aspects so as to improve this experience: the tv programming leaves a lot to be desired, with no cable or language settings available, and the internet speed is quite awful, which makes working quite difficult - since my trip was work oriented I found this minor inconvenience impacting my whole perception of quality

Nice hotel in the heart of the action

Customer review rating 4.3/5

Anonymous Solo - 08/10/2019 Confirmed reviews ALL

I would say overall the experience was great. There was a little bit of a hiccup at first with the reservation. It was prepaid but Charly , the man, checking me in did not see it at first. When I mentioned this to him at first he insisted that my credit card was only used to hold the reservation. He apologized when he looked further and later saw the pre-payment. However, Charly did go beyond his duties when I had lost my camera. I asked if he could speak to the Uber driver who only spoke Spanish. He attempts with out hesitation. Although I never got through to the driver, I’m grateful he even tried. in general I found the staff to be very nice and pleasant. With the facilities themselves hotel is a great location. My room 366, had no view except not even the courtyard which was a little disappointing. But it was clean and very bright. Which is the most important part. The continental breakfast left a lot to be desired. Very minimal and disappointing compared to other ibis and Accor brand hotels I’ve stayed in. Not sure I got what I paid for in the breakfast department. But if that’s my only issue I’ll take it. I would definitely recommend the hotel, but skip the breakfast. There are just better options for few more Pesos down the road.

so so

Customer review rating 4.3/5

Anonymous Solo - 01/10/2019 Confirmed reviews ALL

Hotel has good locale. but overall, the worst Ibis Hotel I have stayed in around the world.

The shower was broken

Customer review rating 4.3/5

Chris H. Solo - 29/09/2019 Confirmed reviews ALL

When I was taking a shower I see how water was coming out to the shower

Small and functional

Customer review rating 4.3/5

Daniel Couples - 20/09/2019 Confirmed reviews ALL

The hotel is nicely located in Zona Rosa. Rooms are functional but small. If you travel with a lot of luggage the room might become too small. The breakfast is okay. The only annoying thing is that they put different music in the kitchen than in the breakfast area. This makes a pleasant breakfast impossible.

Very itchy experience

Customer review rating 4.3/5

Anonymous Solo - 19/09/2019 Confirmed reviews ALL

Everything was good except for a terrible itch I experienced when I returned to the room. I mentioned it, then I complained about it. It was just when I went into the room. I touched my head to the headboard and seconds later it felt like my head was on fire. For the last two nights the itching was unbearable and I was not able to sleep. Everything else was acceptable.

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