ibis Styles Mexico Zona Rosa 3 stars

Hotel is in great location of Zona Rosa, just right near beautiful city part Roma Norte. Reception was very kind and nice, helpful. Room was spacious enough, cleanliness of the bathroom could be better. Good soundproofing. What should be improved is breakfast. No vegetable at all, some fruit, basic sandwich, ham and cheese, waffles, yoghurt. That was all. No variety at all. Would be nice to have at least some vegetable, eggs, maybe sausage.

You could improve the breakfast and not to put spaghetti in the morning. Also you changed the wifi password without telling the guests. Maybe is a politics of you, but it wasn’t cool.

My key works for the elevator, but didn't work to open my room. I had to go back to the lobby and they changed me to other room, instead to fix the card. I leave a coat to laundry before 9 am, once I went to pick up my coat they informed me that will be ready until the next day, this make things difficult to me because I had to do my check out that next day. In the morning I did my check out, asked for my coat, it was there, I pay 100.00 pesos for it, but then I figured out it wasn't clean, they didn't send it to laundry, same stain was there, all wrinkled. The service to clean a coat like mine usually goes from 300 to 400 pesos, weird it was 100 pesos.

It was a good experience, room was Ok but I missed to have a hanger in the shower, a towel by the sink and a trash can in the room not just by the toilet. Breakfast was good but I don’t eat much, it may be different for others waiting to have eggs. It is located by a busy intersection and there is a lot of foot traffic but it was not noise at night, I slept very well. Beds are not fancy but comfortable. It has a small desk and some cushions. Toilet and shower have their own room.

The staff were super friendly and helpful, the rooms were comfortable and clean (might feel a bit small if you were traveling with another person!), the breakfast was good and had a nice variety each day, and the hotel was walking distance to lots of great restaurants and bars.