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ibis Styles Mexico Zona Rosa Hotel 3 stars

Customer review rating 4.3/5 3,817 reviews

ALLSAFE approved hotel

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ibis Styles Mexico Zona Rosa
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Hotel extras

ibis Styles Mexico Zona Rosa welcomes you to enjoy a wonderful stay in this hotel, unique in its class, due to its decoration inspired by Mexican Toys.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Mexico Zona Rosa

Liverpool 115 A Col Juarez
Delegacion Cuahutemoc
06600 mexico city
mexico

Tel: +525541252900

Fax: (+52)5541252901

Check-in from 15h00

Check out up to 12h00

  • By plane

    BENITO JUAREZ At 9.8km / 6.09 miles

  • By train

    METRO INSURGENTES At 0.15km / 0.09 miles

GPS :19.425025, -99.162914

Hotel services

One breakfast Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Express
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 79 rooms
    • One room for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 79 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • Italian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-in
    • Express check-out
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Valet Parking
    • On site
    • 30 parking spaces
    • Public
    • Parking opened 24/7
    • Valet parking
Family
  • Services for children
    • Childrens TV Channels
    • Childrens Club for 4 to 6 years
    • Childrens Club for 3 to 6 years
    • childrenclub03

Our accommodation(s)

Comfortable, welcoming and modern with a cozy bed and practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews for
ibis Styles Mexico Zona Rosa

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,817 reviews

TripAdvisor Rating 4.0/5

612 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Deceitful advertising

Customer review rating 2.5/5

N. T. Business - 01/10/2021 Confirmed reviews ALL

Horrible location, there were homeless people sleeping just a few meters from the main entrance and stinky odor always outside. The continental breakfast included with the stay was low quality. If there is no budget for a decent continental breakfast (pastries and baked goods, fruits, toast, and coffee) better do not offer it for free. Quality better than quantity. Also, I noticed that the same area is used as a staff mess for the employees! Leaving no space for the guests to seat or charge your phone or computer is you need to do it quickly without coming back to your room. There were only 6 small round puffs available as the other angle was used by the security staff to seat while doing their shift. Regarding the room, there was mold in the bathroom corners and no hand towels, only bath towels left in the room. The pictures showed on the website gave you the idea of a modest cozy place to stay, but that was not the case at all. No “style” at all!

Dear Nidia T., Thank you for taking the time to tell us about your experience at the ibis Styles Mexico Zona Rosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edir Andrés CANO VALLES Gerente General Ibis Styles México Zona Rosa

Well Located and friendly staff

Customer review rating 4.0/5

Victor Couples - 27/09/2021 Confirmed reviews ALL

Well located, very good service with decent breakfast. Down points: Street facing rooms were very noisy and breakfast could have more options for vegetarians.

Estimado Victor C., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Styles Mexico Zona Rosa. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Edir Andrés CANO VALLES Gerente General Ibis Styles México Zona Rosa

Great location but not a great hotel

Customer review rating 2.0/5

Diana Couples - 03/09/2021 Confirmed reviews ALL

I've stayed at a lot of Ibis hotels around the world and always been satisfied. They aren't luxurious and rooms tend to be on the smaller side, but are usually comfortable and clean. This was the exception. The good: It's located in the heart of Zona Rosa, right off the Pedestrian street full of entertainment. The staff are really lovely as well, friendly and happy to help. The bad: Room was small, even by Ibis standard. There was no hot water in the shower, and black mold in the corners. The floor wasn't very clean. The furniture was cheap, impractical and didn't fit the small space well. One elevator was out of service. The included breakfast was a throw-away: tortilla chips with salsa & cheese and cereal one day, 1 piece of toast and fried wiener the next. At other properties, breakfast is often a buffet and always includes hot entrees. Generally poorly maintained and every corner cut. At this price point, you can stay in much nicer properties in Mexico City. If this were my first experience at an Ibis, I would never try another. It's too bad, most are great, especially if you travel with a pet.

Dear Diana A., Thank you for taking the time to tell us about your experience at the ibis Styles Mexico Zona Rosa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Great stay

Customer review rating 4.0/5

Sergio Couples - 02/09/2021 Confirmed reviews ALL

It is a great place to stay, very well located with plenty of dinners and convenience stores nearby. The rooms are a little bit smaller than expected. They are well equipped but the bathrooms are not practical.

Dear Sergio C., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Good location

Customer review rating 4.0/5

Sandra Families - 28/08/2021 Confirmed reviews ALL

Felt very welcome

Dear Sandra Chan W., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Estancia agradable

Customer review rating 4.5/5

Anonymous Business - 18/08/2021 Confirmed reviews ALL

Estancia agradable

Dear Claudia D., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

A few minutes walking from the Insurgentes metro station, great and impeccable service

Customer review rating 5.0/5

Jean R. Families - 13/08/2021 Confirmed reviews ALL

The Ibis Style hotel in Zona Rosa is a very good hotel! Mostly because of its staff: such wonderful and committed staff - namely Carlos, Octavio, Ilse, Areli, Genoveva, Pedro, Miguel and Cinthya! Thank you all for making us feel so welcomed during our stay! The hotel is also conveniently located a few min walking distance from the Insurgentes metro station! Overall great experience!

Dear jean l., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I will share your comments with all the team, thank you so much and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Excellent Stay

Customer review rating 5.0/5

Alex M. D. V. Couples - 12/08/2021 Confirmed reviews ALL

The best service and place to stay in all Mexico City! I recommend this place with my eyes close. The people work hard for excellence. I know now where I am going to stay next time!. Congratulations for your 5 star service!

Dear Alex M., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Comfortable and clean

Customer review rating 4.0/5

Anonymous Business - 26/07/2021 Confirmed reviews ALL

I loved the breakfast, my room was always clean. I didn’t love the location, but it’s close to the city center. I will stay again. If you need an invoice though, be prepared to be constantly calling and being put on hold. It’s been a few days and I still haven’t received my invoice.

Dear Veronica S., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the invoice only need to provide you e mail at the moment for check out we send the file. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Well located

Customer review rating 3.5/5

Andrea L. Friends - 20/07/2021 Confirmed reviews ALL

The staff was very kind and the room was very clean.

Dear Andrea L. Yanez Estrada, We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please if you need something can ask for it in front desk for a quick to resolve any situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Good location and service

Customer review rating 4.0/5

Daniel C. Couples - 18/07/2021 Confirmed reviews ALL

Everything was fine though, the breakfast was a bit incomplete because we had limited option to choose, and if I did not like or want anything from the list, the staff did not have anything else to offer, so we had to look for the breakfast anywhere else.

Dear Carlos C., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the breakfast included is continental for that reason the type of options, but we make our effort for a good service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

It was ok

Customer review rating 3.0/5

Eduardo V. Solo - 29/06/2021 Confirmed reviews ALL

The stay was just ok… I think there are better hotels in the area for price and service. The breakfast that was included was not good at all I ate out every morning. The my key for the second floor only worked on one elevator and staff just said to deal with it

Excellent stay and perfect located.

Customer review rating 5.0/5

Kevin M. Business - 21/06/2021 Confirmed reviews ALL

Great experience, hope to be back soon.

Dear Martin M., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Good stay

Customer review rating 5.0/5

Arturo R. Families - 20/06/2021 Confirmed reviews ALL

Everything was clean and nice ..and all workers help me with everything I need... I was so happy to hospitality in there.... thank you for everything....,

Dear Arturo R. Alvarez, We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Well located and cheap

Customer review rating 4.0/5

Johan R. Couples - 18/06/2021 Confirmed reviews ALL

It was a great experience, nothing to complain about.

Dear Johan David R. Mira, We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Excellent locatiom

Customer review rating 3.5/5

Luisa S. Friends - 07/06/2021 Confirmed reviews ALL

Loved it, easy pick up for uber, great food. Close to chapultepec, roma, and zocalo. Great local food and nightlife

Dear Luisa, We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa
Customer review rating 5.0/5

Anonymous Couples - 26/05/2021 Confirmed reviews ALL

nice, people very kind

Dear Aurea M., We very much appreciate your comments regarding your stay at the ibis Styles Mexico Zona Rosa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Gracias por ser huesped desde siempre en esta su segunda casa. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Estancia agradable

Customer review rating 5.0/5

Anonymous Couples - 14/05/2021 Confirmed reviews ALL

Excelente

Estimado Francisco Javier, Muchas gracias por elegir Ibis Styles México Zona Rosa en su visita a la Ciudad. Estamos muy agradecidos por sus amables comentarios. Esperamos tener el gusto de recibirle nuevamente en un futuro próximo. Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

A DREAM come true

TripAdvisor rating 5.0/5

jackmH5268UE 01/03/2021 TripAdvisor review

Reviews online focus a lot on specific reasons as to what is is that people liked and didn’t. My opinion is from a broader - more global - perspective. Shop these rates in the Trivagos of this world. Look for the balance between price and calibre of accommodation. But the START with price - we are all loyal to our wallets - see what you get at this price. The actual accommodation is as though IKEA brought together Charlotte Perriand (Google her) and Frida Khalo. It’s really neat. The neighborhood is the “rose zone” that you often find in most of Latin America’s metropolis. It’s a little bohemian and avante garde - a little of that SoHo progressive vibe. Phenomenal experience. Thanks IBIS!!!

Dear Jack. Thank you so much, it is so great for us to know you spent a great time in Ibis Styles. Your review is very appreciate, since you notice all the elements we focus to offer a great experience. And thank you for recommend Ibis Styles Mexico Zona Rosa to the traveler´s community of TripAdvisor. We hope to have the opportunity to welcome you in your next visit to Mexico City. Kind regards, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

Not happy with different things !

TripAdvisor rating 3.0/5

Jepehe Business - 02/11/2020 TripAdvisor review

First of all, Booking.com was offering better conditions than Accor for his customers : Upgrade to Suite. Shame on Accor All ! I really felt betrayed. Secondly, nobody avises upon arrival that the restaurant is not working for breakfast. Big surprise when you arrive the next morning and they ask you TWO hours to deliver a "Breakfast box" in your room. Again shame on Accor Ibis Styles ZR. Thirdly, water was leaking in the badroom ... Only the location in ZR and the peaceful atmosphère of the room can be considerered as positive points.

Dear Jepehe , Your outstanding review and recommendation was a delight to read. We thank you for choosing to stay with us while visiting Mexico City. Your appreciation of our hotel indicates that you truly look advantage of all that our hotel has to offer. Your additional comments are of value to us and will be review intermally. We hope that it will not be too long before Mexico City entices you back and we have the pleasure of your company again. The Upgrade to Suite is possible according availability, You can ask for if is possible we are the best, The breakfast for the actual situation is a room service, You can schedule the time of your preference one day before, By official disposition the restaurant is closed, We will do our best, I hope you consider for your next visit give us the opportunity to welcome you again. Sincerely, Edir Andrés CANO VALLES Asistente de Gerencia Ibis Styles México Zona Rosa

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