Novotel Mexico City World Trade Center 4 stars

Customer review rating (ALL Rating) 4.3/5 113 reviews

Novotel Mexico City World Trade Center - Image 1
Novotel Mexico City World Trade Center - Image 2
Novotel Mexico City World Trade Center - Image 3
Novotel Mexico City World Trade Center - Image 4

Description

Hotel extras

  • Panoramic views of the Polyforum Siqueiros

  • Panoramic views of the WTC

  • Only 109 yards (100 meters) from the Pepsi Center

  • In Colonia Del Valle, an area with cafes, galleries, eateries and art.

  • 1.9 miles (3 km) from Zona Rosa and Av. de la Reforma

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Mexico City World Trade Center

AV Insurgentes Sur 710, Col Del Valle Norte, Delegacion Benito Juarez
03100 MEXICO CITY
Mexico

GPS:19.3933486, -99.1723636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

DELIA BISTRO

DELIA

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  113 reviews

Well located

Customer review rating 3.0/5

Gabriel Business - Confirmed reviews ALL

Rooms are okay but breakfast is the worst I ever had in an hotel.

Dear Mr F., Thank you for taking the time to tell us about your experience at the Novotel Mexico City World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.5/5

Julian V. Business - Confirmed reviews ALL

Good, clean, well-located hotel, a little bit too small and few amenities for the cost, breakfast quite pricy, but overall, a good stay.

Dear Julian , We very much appreciate your comments regarding your stay at the Novotel Mexico City World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Had a terrible time in checking out.......just took 48 mins to complete. The payment was initiated even before issuing the invoice, only receipt was being provided instead of the invoice. On refusing to leave without the invoice, it was finally issued!!!! Bad experience.

Dear Ashish D., Thank you for taking the time to tell us about your experience at the Novotel Mexico City World Trade Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Noisy and uncomfortable beds

Customer review rating 2.0/5

Juan Business - Confirmed reviews ALL

Room very noisy and beds uncomfortable (extremely soft)

Estimado Juan Carlos, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Mexico City World Trade Center. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Excellent stay

Customer review rating 5.0/5

Ron Families - Confirmed reviews ALL

Check in was easy and staff were very pleasant.

Dear Ron L., We very much appreciate your comments regarding your stay at the Novotel Mexico City World Trade Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 216 reviews 9.1/10 Location
  • 304 reviews 6.8/10 Room
  • 322 reviews 8.5/10 Service
  • 6 reviews 8.8/10 WiFi
  • 156 reviews 4/10 Comfort
  • 122 reviews 9.2/10 Vibe
  • 113 reviews 7.4/10 Cleanliness
  • 90 reviews 7/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Mexico City