Mondrian Mexico City Condesa 5 stars

Customer review rating (ALL Rating) 4.3/5 292 reviews

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Description

Hotel extras

  • Located in the heart of La Condesa

  • Four unique restaurants and bars

  • Nearby green areas: Parque México, Parque España, and Chapultepec Zoo.

  • Cultural places to visit: Soumaya Museum and National Museum of Anthropology.

  • Easy access to: Xochimilco, Polanco, Historic Center of Mexico City, and Teotihuacán.

Our accommodation(s)

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Hotel location

Mondrian Mexico City Condesa

Aguascalientes 156, Hipodromo Condesa, Cuauhtemoc
06100 Mexico City
Mexico

GPS:19.4081, -99.16855

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  292 reviews

Customer review rating 2.5/5

Fadi H. Couples - Confirmed reviews ALL

Awful experience. Construction all day and night. The rooms were dirty, the bed uncomfortable, and even though our booking was via Amex platinum and we had a medical emergency, requesting a late check out was not provided.

Dear Fadi h., Thank you for taking the time to share your feedback. We are truly sorry that your stay did not meet your expectations and regret that we fell short in delivering the experience you deserved. Please know that your comments have been carefully reviewed with our team, as they are essential in helping us improve. We genuinely appreciate your feedback and hope to have the opportunity to restore your confidence in the future. Kind regards, Jany Vega Front Office Manager

Customer review rating 2.0/5

Joanna S. Friends - Confirmed reviews ALL

Good location horrible service

Dear Joanna S., Thank you for taking the time to share your review. We are glad you enjoyed our location; however, we are genuinely sorry that your overall experience did not meet your expectations. Providing attentive and high-quality service is very important to us, so your comments are truly concerning. We would sincerely appreciate if you could share a bit more about what felt disappointing, so we can address it properly and improve. We value your feedback and hope to have the opportunity to welcome you back for a much better stay. Kind regards, Jany Vega Front Office Manager

Customer review rating 4.5/5

Michael B. Couples - Confirmed reviews ALL

Really nice stay, nice staff. Nice room, spacious and attentive service.

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albania Caamano

Customer review rating 5.0/5

Joshua B. Couples - Confirmed reviews ALL

Really enjoyed the visit.

Dear Mr B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Albania Caamano

Customer review rating 0.5/5

Julie. T. Couples - Confirmed reviews ALL

I encountered 2 occasions where the front desk women gave attitude. It ruined the experience. Also because my room took so long to get ready during check in I had to use the bathrooms in the lobby. My stall had no toilet paper and then my husband had a clogged toilet with shit. My room also didn’t get cleaned until like 5 pm

Dear Ms. T., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Albania Caamano

Other web-users rate our hotel

  • 341 reviews 9.7/10 Location
  • 388 reviews 6.9/10 Room
  • 532 reviews 8.1/10 Service
  • 7 reviews 1.5/10 WiFi
  • 147 reviews 8.8/10 Vibe
  • 129 reviews 7.9/10 Cleanliness
  • 101 reviews 5.9/10 Breakfast
  • 37 reviews 8.1/10 Wellness Area

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