Mondrian Mexico City Condesa 5 stars

Customer review rating (ALL Rating) 4.3/5 192 reviews

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Aguascalientes 156, Hipodromo Condesa, Cuauhtemoc, 06100 Mexico City, Mexico

Description

Hotel extras

  • Located in the heart of La Condesa

  • Four unique restaurants and bars

  • Nearby green areas: Parque México, Parque España, and Chapultepec Zoo.

  • Cultural places to visit: Soumaya Museum and National Museum of Anthropology.

  • Easy access to: Xochimilco, Polanco, Historic Center of Mexico City, and Teotihuacán.

Our accommodation(s)

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Hotel location

Mondrian Mexico City Condesa

Aguascalientes 156, Hipodromo Condesa, Cuauhtemoc
06100 Mexico City
Mexico

GPS:19.4081, -99.16855

Telephone
Fax +52 55 8889 0356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  192 reviews

Customer review rating 2.5/5

Roger R. Couples - Confirmed reviews ALL

Expedia booking stated "all rooms include free breakfast". We were not informed of any free option, only telling us to eat breakfast in the outdoor buffet breakfast area. I discussed with hotel management. They said they would not charge us for breakfast without 1st discussing with me after talking with Expedia. I received the bill, and then only after I reached out to the hotel did they say that no free breakfast was included with our room. Overall, of 3 Mexico hotels in which we stayed, Mondrian was the only hotel that did not offer free breakfast, and was also the most mediocre hotel in which we stayed. We will not recommend Mondrian to other fellow travelers

Customer review rating 2.0/5

Norma K. Business - Confirmed reviews ALL

second time w issues. bad smell across the whole 5th floor. I'm gold member and got the worst rooms facing street with noise. hotel took a month to send me invoice, charging me a soda i didn't consume, and double-charged me for a breakfast i paid separately. Hotel still can't solve for this.

Customer review rating 5.0/5

Juan J. Business - Confirmed reviews ALL

Upon arrival very friendly, attentive, and helpful staff. Room was clean, bar staff was friendly.

Customer review rating 2.5/5

Gonzo G. Families - Confirmed reviews ALL

Location is great. Had a couple issues with the room. The shower basin pooled and drained slowly. The door did not have the security latch. Someone came into our room in the early morning, presumably hotel staff. Was also told by the restaurant hostess we had a credit to use for breakfast so we stayed to eat there. Was not the case and service was under par.

Dear Gonzo G., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and the hotel ambiance. However, we regret that your experience was marred by maintenance issues in your room and concerns regarding safety and service. Please know that guest security and comfort are our top priorities, and we take your comments seriously. We aim to ensure all guests receive accurate information about our offerings, and we will review our service protocols to enhance the dining experience. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Best regards, Jany Vega Front Office Manager

Customer review rating 5.0/5

Kimberly M. Couples - Confirmed reviews ALL

We came to the hotel to celebrate our recent wedding and thoroughly enjoyed our stay. The staff was friendly and very helpful: from umbrellas for the rain to helping me out with transportation. A big thank you to the concierge for helping us book a private tour to Xochimilco! That was the highlight of the trip. Also, we loved seeing Pepina around the hotel. She is the sweetest

Dear Kimberly M., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you chose Mondrian Mexico City Condesa to celebrate your wedding and that our staff made your experience memorable. It is wonderful to know that you enjoyed the private tour to Xochimilco and that Pepina added a special touch to your visit. Your feedback is highly appreciated, and we hope to welcome you back for more memorable moments in the future. Best regards, Jany Vega Front Office Manager

Other web-users rate our hotel

  • 298 reviews 9.6/10 Location
  • 328 reviews 6.6/10 Room
  • 468 reviews 7.9/10 Service
  • 5 reviews 2.2/10 WiFi
  • 143 reviews 8.2/10 Amenities
  • 130 reviews 8.8/10 Vibe
  • 101 reviews 7.3/10 Cleanliness
  • 86 reviews 5.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.