Mondrian Mexico City Condesa 5 stars

Customer review rating (ALL Rating) 4.3/5 197 reviews

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Aguascalientes 156, Hipodromo Condesa, Cuauhtemoc, 06100 Mexico City, Mexico

Description

Hotel extras

  • Located in the heart of La Condesa

  • Four unique restaurants and bars

  • Nearby green areas: Parque México, Parque España, and Chapultepec Zoo.

  • Cultural places to visit: Soumaya Museum and National Museum of Anthropology.

  • Easy access to: Xochimilco, Polanco, Historic Center of Mexico City, and Teotihuacán.

Our accommodation(s)

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Hotel location

Mondrian Mexico City Condesa

Aguascalientes 156, Hipodromo Condesa, Cuauhtemoc
06100 Mexico City
Mexico

GPS:19.4081, -99.16855

Telephone
Fax +52 55 8889 0356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  197 reviews

Customer review rating 0.5/5

Nan D. Couples - Confirmed reviews ALL

During my five-day stay, the bathroom and shower area became increasingly smelly. I’m not sure where the odor was coming from, but it got worse each day. Even after I requested housekeeping on the second-to-last day, the smell remained extremely strong the next morning. This was very disappointing and affected my overall experience.

Dear Nan D., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the bathroom odor during your visit. We strive to maintain high standards of cleanliness, and it is disheartening to learn that we fell short in your case. Your comments will be shared with our housekeeping team to ensure we address this concern appropriately. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future. Best regards, Jany Vega Front Office Manager

Customer review rating 4.5/5

Abraham P. Friends - Confirmed reviews ALL

Great ambiance during breakfast, the location was perfect as it is centrally located.

Dear Abraham P., Thank you for your kind words regarding our location and the comfort of our rooms. We are pleased to hear that you enjoyed the ambiance during breakfast as well. Your feedback is greatly appreciated. Best regards, Jany Vega Front Office Manager

Customer review rating 5.0/5

Nimrat B. Business - Confirmed reviews ALL

Perfect location to be able to go out and explore on foot, felt safe and clean. The hotel itself is large with great coffee, food and bar options. Staff was extremely hospitable.

Dear Nimrat B., Thank you for your kind words regarding our location and service. It is gratifying to know that you felt safe and appreciated the hospitality of our staff. We look forward to welcoming you back to Mondrian Mexico City Condesa for another enjoyable stay. Best regards, Jany Vega Front Office Manager

Customer review rating 2.5/5

Roger R. Couples - Confirmed reviews ALL

Expedia booking stated "all rooms include free breakfast". We were not informed of any free option, only telling us to eat breakfast in the outdoor buffet breakfast area. I discussed with hotel management. They said they would not charge us for breakfast without 1st discussing with me after talking with Expedia. I received the bill, and then only after I reached out to the hotel did they say that no free breakfast was included with our room. Overall, of 3 Mexico hotels in which we stayed, Mondrian was the only hotel that did not offer free breakfast, and was also the most mediocre hotel in which we stayed. We will not recommend Mondrian to other fellow travelers

Dear Roger R., Thank you for taking the time to share your feedback regarding your recent stay at Mondrian Mexico City Condesa. I sincerely apologize for the confusion surrounding the breakfast offerings associated with your booking. We strive to provide clear information to all our guests, and it is regrettable that this was not the case for you. It is our goal to ensure that the expectations set by our booking platforms align with the services provided at our hotel. I appreciate you bringing this matter to our attention, as it helps us to enhance our communication and overall guest experience. I am also sorry to hear that your stay did not meet your expectations compared to other accommodations you experienced during your travels. Your insights are important to us, and we will take them into consideration as we continually strive for improvement. Once again, I thank you for your feedback. We hope to have the opportunity to welcome you back in the future under more favorable circumstances. Best regards, Jany Vega Front Office Manager

Customer review rating 2.0/5

Norma K. Business - Confirmed reviews ALL

second time w issues. bad smell across the whole 5th floor. I'm gold member and got the worst rooms facing street with noise. hotel took a month to send me invoice, charging me a soda i didn't consume, and double-charged me for a breakfast i paid separately. Hotel still can't solve for this.

Dear Norma K., Thank you for your feedback. I sincerely apologize for the inconvenience you experienced regarding invoicing and the issues with your room. We strive to provide all our guests, especially our valued Gold members, with a pleasant stay, and it appears we fell short. Your comments about the odor and noise have been noted, and I assure you that we will review these matters carefully. We appreciate your understanding and hope for the opportunity to restore your faith in us in the future. Best regards, Jany Vega Front Office Manager

Other web-users rate our hotel

  • 298 reviews 9.6/10 Location
  • 328 reviews 6.6/10 Room
  • 468 reviews 7.9/10 Service
  • 5 reviews 2.2/10 WiFi
  • 143 reviews 8.2/10 Amenities
  • 130 reviews 8.8/10 Vibe
  • 101 reviews 7.3/10 Cleanliness
  • 86 reviews 5.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.