ibis Brussels Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 678 reviews

Best price
guarantee
ibis Brussels Airport - Image 1
ibis Brussels Airport - Image 2
ibis Brussels Airport - Image 3
ibis Brussels Airport - Image 4
Bessenveldstraat 17b, 1831 DIEGEM, Belgium

Description

Hotel extras

  • bar serving snacks and quality belgian beers

  • Private parking

  • Free Wi-Fi access throughout the hotel

  • 100% non smoking hotel

  • Express breakfast

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis Brussels Airport

Bessenveldstraat 17b
1831 DIEGEM
Belgium

GPS:50.881647, 4.437962

Telephone
Fax +32 2 725 40 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Currently unavailable

Enjoy a meal at our restautrant 'ibis Kitchen' open from Monday till Thursday from 6PM till 10PM! The restaurant is closed in July and August.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  678 reviews

TripAdvisor Rating  3.5/5  833 reviews

Was good for what and where it is.

Customer review rating 4.5/5

D. Families - Confirmed reviews ALL

Guest area was nice and my favourate leffe so can't complain. Staff were all nice to.

Dear Guest, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us was a pleasant experience. We are pleased that you enjoyed the guest area and our selection of beverages, including your favorite Leffe. It is also rewarding to know that our team's service made a positive impact on your visit. However, we are sorry to hear that the sausages served did not meet your wife's expectations. We aim to provide a satisfying dining experience and will take your comments into consideration. Nonetheless, we are glad that the cleanliness of our hotel met your standards, ensuring a neat and tidy environment for our guests. We pride ourselves on maintaining a high level of cleanliness throughout our premises. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

Failing utilities

Customer review rating 2.0/5

Mark Business - Confirmed reviews ALL

Toilet not flushing and power plug in bathroom not working.

Dear Mark, Thank you for taking the time to share your feedback. We regret to hear about the issues you encountered with the toilet facilities and shaving power plug in your bathroom. It is disappointing to know these aspects detracted from the comfort of your stay. Moreover, we acknowledge your comment about the use of trays and understand how this could impact the dining experience. Your observation about the cleanliness, particularly regarding the stains in the toilet, is concerning to us, as we strive to maintain high standards of hygiene and cleanliness. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Karim Haraké, General Manager

unfortunate incident

Customer review rating 2.0/5

Costas C. Business - Confirmed reviews ALL

As a regular guest at your hotel, I feel compelled to share a complaint regarding an unfortunate incident that occurred on the night of Tuesday, December 3rd, shortly after midnight. A group of individuals on the first floor was making a significant amount of noise, shouting and laughing in the corridor for nearly half an hour. The disturbance woke me from my sleep, and upon opening my door, I observed approximately ten young people gathered near the elevator. This experience was extremely upsetting, especially as I had just returned from a long trip and was looking forward to a restful night. I hope you will take steps to ensure such incidents are addressed promptly to maintain the high standard of service your hotel is known for. Thank you for your attention to this matter.

Dear Costas, Thank you for taking the time to share your feedback. We are delighted that you felt recognized as an ALL member during your stay with us, reflecting our commitment to appreciating our loyal guests. We are sorry to hear about the disturbances you experienced from other guests and the limited dining options available during your stay. Concerning the food selection, we understand how important meal variety is, and we want to assure you that our ibis Kitchen restaurant and Lounge typically offers a wider range during the week. We regret that we missed the mark on this occasion. Additionally, we aim to provide quality bathroom amenities and are currently reviewing our offerings to enhance our guest's experience. Regarding the recognition for your loyalty status, we will continue to strive for excellence in this area. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Karim Haraké, General Manager

Stay was oke but the rooms need an update and some soundproofing

Customer review rating 3.0/5

San Business - Confirmed reviews ALL

I liked the bed but the rooms needs an update. Atleast the one i had.

Fine stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice hotel. Nothing fancy. Just fine

In partnership with TripAdvisor

Other web-users rate our hotel

  • 296 reviews 6/10 Location
  • 420 reviews 4.9/10 Room
  • 379 reviews 7.2/10 Service
  • 22 reviews 6.5/10 WiFi
  • 225 reviews 3.9/10 Comfort
  • 182 reviews 5.5/10 Cleanliness
  • 175 reviews 4.1/10 Value
  • 150 reviews 6.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Diegem

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.