ibis Brussels Airport

The hotel is close to the buildings I have meetings in which means I can maximise my work time.

The hotel website states that it offers free shuttle to the airport. It does not , that should be edited out from the website. Secondly you offered a share shuttle and even if you send the link before, there was no indication that it will not be available unless i make an early booking , so that was available. The hotel called a taxi to take me to the airport and mentioned the fare is 20Euros and I can pay by card but the taxi took 26 Euros and did not have a card machine so I paid in USD since I did not have Euros. The point in staying in Ibis is the proximity to the airport and free shuttle but that did not work well. The Hotel will be highly ranked if the airport access was smoother.

Flight was delayed, taxi queue was long and finally got dropped incorrectly at Ibis Budget at midnight. Quickly read a sign to ring for the door only to be told by reception no need to ring. Walked to the other Ibis, checked in by a less than receptive receptionist but quick enough to get us to our room in a short time. Room was not as crampy as expected with utilitarian furnishing. Bathroom was clean but stingy with towels (only 2 bath and a foot towels). Bed and sheets was fresh smelling. AC was working. Unable to connect to internet using lap top but was eventually able to connect smart phone. Called reception for help without resolution. Saving grace was on checkout with a more personable receptionist who tried to start conversation and offered help to call taxi etc. This is my 3rd stay at an Ibis property in 3 weeks starting with Ibis Vientiane, then Ibis Riverside in Bangkok and then Brussels. Generally impressed by the value for the money staying at Ibis. PS - My only regret with the Brussels stay was leaving behind a tote bag in room 127 in a hurry to get to get to the airport. Traffic was congested at the airport and could not get back to the hotel to retrieve and make it back in time to board.

Nothing bad. Good experience.

Very friendly staff at check-in and check-out. I had a good time with my partner, due to the silver status of Accor and the choices were very extended. The room has parket, what is very good for my partner because she suffer from allergic reactions on some carpets. So this was very good for her.