ibis Brussels Airport

ibis Brussels Airport 3 stars

Customer review rating (ALL Rating) 4.1/5 402 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • bar serving snacks and quality belgian beers

  • Free Wi-Fi access throughout the hotel

  • 100% non smoking hotel

  • Express breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Brussels Airport

Bessenveldstraat 17b
1831 DIEGEM
Belgium

  • ADERLECHT-AIRPORT:  272 PULLMAN

  • DIEGEM - MACHELEN:  63 MAES MAES

  • DIEGEM-MACHELEN:  65 OTAN- NATO NATO-OTAN

  • DIEGEM:  AIRPORT DIEGEM

  • By plane

    BRUSSELS AIRPORT At 4km / 2 miles

  • By car

    A201 EXIT 4 At 0km / 0 miles

  • By car

    BRUSSELS RING ROAD At 12km / 7 miles

  • By car

    ZAVENTEM AIRPORT EVERE-BRUSSELS. At 1km / 0 miles

  • By train

    Brussels International Airport At 3km / 1 miles

  • By train

    DIEGEM At 1km / 0 miles

GPS:50.881647, 4.437962

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN RESTAURANT

Due to Covid-19 restriction, our restaurant remains closed. You can enjoy some snack at our bar.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Brussels Airport

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  402 reviews

TripAdvisor Rating  3.5/5  805 reviews

Perfect to Visit NATO

Customer review rating 4.0/5

Soenke M. Business - Confirmed reviews ALL

Nice and easy checkin, room a little bit in the years, breakfast perfect

Situation

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Tres correcte

Cher Laurent, Merci d'avoir mis en avant notre emplacement. Nous prenons également note de vos observations. Au plaisir de vous revoir prochainement chez nous, Karim Haraké, Directeur général

ok stay

Customer review rating 3.5/5

Tamo Business - Confirmed reviews ALL

The rooms need a renovation. The walls need paint. The shower had a crack and the tube was broken.

Dear Christian, Thank you for taking the time to review your stay. We are pleased that you had a pleasant stay with us, however, we wish it had been completely satisfying. While we do carry out maintenance whenever necessary to keep our rooms up to date, we have noted your comments and will consider them for future improvements. We hope to have the pleasure of seeing you on a future visit. Best regards, Karim Haraké, General Manager

Very dull room

Customer review rating 3.5/5

Suzanne Couples - Confirmed reviews ALL

The reception area, the bar and the breakfast area, was really nice and modern, where as the room itself, was very dull. The quality was not as good as it was before. It could need a loving touch. It seems like only the visible area is made really nice. The staff was very nice. We stayed at this Ibis before, came back as we were please then, but was disappointed now.

Good location for trip to NATO, but improvement is possible

Customer review rating 2.5/5

Petr Solo - Confirmed reviews ALL

The hotel is located quite close to NATO, whst is benefitial. Shtuttle bus from airport was cancelled due to Covid. That is over so it would be appropriate to renew this service.

Plaisant stay

Customer review rating 5.0/5

Aime D. Couples - Confirmed reviews ALL

Very calme

Dear Aime, Thank you for this feedback on your time at our hotel. We are glad to know you had a relaxing and pleasant stay with us. We look forward to welcoming you back soon. Best regards, Karim Haraké, General Manager

Good stay

Customer review rating 4.5/5

Mab Couples - Confirmed reviews ALL

Missing shuttle to airport

All good

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Smooth check in and check out as well as stay

Dear Guest, Thank you for such a positive review. Your mention of the warm welcome you received upon your arrival is much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. We look forward to welcoming you back in the future. Kind regards, Karim Haraké, General Manager

Quiet place - No service

Customer review rating 3.0/5

Luca P. Business - Confirmed reviews ALL

Location is convenient for Airport arrival. Quiet environment. Restaurant closed (Covid is comment but not the reality) - should be made aware when booking as the area does not offer many service

Convenient place near the airport

Customer review rating 4.5/5

Jelena Business - Confirmed reviews ALL

I have stayed at this hitel a few times and I always have great experience: pleasant and helpful staff, clean rooms, comfortable bed and quiet place to rest before the flight. Also, a cosy bar-restaurant where yiu can have a drink or a bit.

Dear Jelena, Thank you for such a positive review. It is always a pleasure for us to welcome a returning guest and we are glad to hear that we continue to provide the experience you have come to expect from us. It's great to know you appreciated our quality beds, we understand that a fantastic night's sleep is so important. We look forward to welcoming you back on a future occasion. Best wishes, Karim Haraké, General Manager

Very nice good location helpful staff and food very nice

Customer review rating 5.0/5

Rickie P. Friends - Confirmed reviews ALL

The beds clean and tidy room was warm, very nice a quiet. Overall very nice stay well worth money.

Dear Rickie, Thank you for sharing your experience. It is very rewarding to know that everything was to your satisfaction and that you appreciated the welcome offered by our team. It would be a pleasure to welcome you back on another occasion. Best wishes, Karim Haraké, General Manager

Great location

Customer review rating 5.0/5

Aime D. Couples - Confirmed reviews ALL

Great communication, a pleasure to deal with staff. Very polite

Dear Aime, We are glad to receive such a positive review. Thank you for acknowledging our team members who work hard to ensure that we deliver the best service and always meet your expectations. It is rewarding to know that you also appreciated our convenient location. It would be a pleasure to welcome you back on another occasion. Best wishes, Karim Haraké, General Manager

Convenient to the airport.

Customer review rating 3.5/5

Jr Families - Confirmed reviews ALL

The place is not the easiest to find, but it is very near the airport, so handy in that respect. On this stay, we were shocked and dismayed by the extremely powerful (and noxious) odor of cigarette smoke in the second-floor corridor. Happily, that odor did not penetrate beyond the privacy door in our room (the door that doubled as the door to the bathroom) but it smelled quite strongly in the space between the hall door and the privacy door. I can't believe smoking is still tolerated inside the hotel at all. Quite a surprise, and not a pleasant one.

Well located great staff

Customer review rating 5.0/5

Carl Families - Confirmed reviews ALL

The staff there are very helpful Enjoyed my stay

Dear CARL H., We very much appreciate your comments regarding your stay at the ibis Brussels Airport. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good but shuttle service infrequent

TripAdvisor rating 4.0/5

karls557 Business - TripAdvisor review

Comfortable oom, good dinner and breakfast. Quiet. Good shower. Value for money was very good, but the promised shuttle service was disappointing. had to call the hotel - and was put on hold - to find out where I took the shuttle from the airport. The return was better.

Business trip at BRU

TripAdvisor rating 4.0/5

Cyrial2019 Business - TripAdvisor review

For a meeting at Eurocontrol, a stay at the Ibis Bruxelles airport hotel is perfect. Location, breakfast, confort are perfect for an efficient meeting.The internet check in/out help to save time and avoid any queing.

Return visit

TripAdvisor rating 3.0/5

Gila A Friends getaway - TripAdvisor review

I stayed happily in this hotel a couple of years ago. The staff are still very friendly and helpful but the rooms have gone down in quality: they are tired and need renewing. The curtains look grubby and need rehanging. Most important, the bathrooms have no hand rails, so for guests of limited mobility they are dangerous. I would not stay there again unless these things are taken care of.

Soso

TripAdvisor rating 3.0/5

johnhM1426NQ Business - TripAdvisor review

Poor quality room, breakfast very minimalFlooring needed repair, smelly bathroom and several things of the minimal breakfast were not replenished Not customer friendly that you have to enter 200 characters here

John B Diagem

TripAdvisor rating 5.0/5

John B Friends getaway - TripAdvisor review

This was one of 3 IBIS hotels we stayed on our recent trip and by far the best of the 3 ! Air conditioning was perfect and very comfortable Beds . Breakfast was very good and was the only one offering us to boil our own eggs which is a thing I love at home too . Internet was also very good and I would def recommend this Location and will be staying here again for sure !

Short but good

TripAdvisor rating 4.0/5

G m m Couples - TripAdvisor review

We stayed at this hotel because we had an early flight from Brussels Airport the following morning. As this was close to the airport, we chose it. The price was also reasonable. The only issue is that the staff should be more competent in the Flemish/Dutch language.

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