ibis Brussels Airport Hotel 3 stars

Name: ibis Brussels Airport
Address: DIEGEM, 1831, BELGIUM
Telephone: (+32)2/7254321
Rating: 3.9

Customer review rating 3.9/5 3,883 reviews

ALLSAFE approved hotel

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+ 12 Services

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ibis Brussels Airport Hotel

Vibrant economy hotel, open to everyone

Welcome to ibis Brussels Airport. Relax in our comfortable rooms with desk, free TV and WIFI, express breakfast.

Karim Haraké, Hotel Manager

NB: Due to Covid-19 regulations, our bar and restaurant are temporarily closed. Breakfast is available to go. Drop off your luggage and relax at ibis. Our hotel is near Brussels-Zaventem airport. Large car park available. Check out our "Park, Sleep and Fly" packages. Brussels is easily accessible by car or public transport. NATO headquarters just 1km away and Brussels Expo a 10-min drive away.

From ibis Brussels Airport, stroll through the English gardens in nearby Josaphat Park. Historic downtown of Brussels is worth a visit. Greet Manneken-Pis, admire the art collections in the Porte de Hal museum and take a look at the Belgian Comic Center. Visit the Royal Museums of Fine Arts of Belgium, located in the capital. Don't miss a boat trip on the canals.

Hotel extras

Free Wi-Fi access throughout the hotel
100% non smoking hotel
Express breakfast

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in your room
ParkingPaying
- Private outdoor parking (Paying) parking free with the package park, sleep and flight (max 7 days)
- Bus/coach parking area (Paying)
- Well-lit parking (Paying)
Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) "Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.

BreakfastPaying
1 restaurant(s)
1 bar(s)

Hotel location

ibis Brussels Airport

Bessenveldstraat 17b
1831
diegem
belgium

Tel: +3227254321

Fax: (+32)2/7254040

Contact email :

Check-in from 14h00

Check out up to 12h00

ADERLECHT-AIRPORT : 272 PULLMAN
DIEGEM - MACHELEN : 63 MAES MAES
DIEGEM-MACHELEN : 65 OTAN- NATO NATO-OTAN
DIEGEM : AIRPORT DIEGEM

By plane
BRUSSELS AIRPORT At 4km / 2 miles
By car
A201 EXIT 4 At 0km / 0 miles
By car
BRUSSELS RING ROAD At 12.07km / 7.5 miles
By car
ZAVENTEM AIRPORT EVERE-BRUSSELS. At 1km / 0.62 miles
By train
Brussels International Airport At 3km / 1 miles
By train
DIEGEM At 1km / 0.62 miles

GPS :50.881647, 4.437962

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed equipped with the new bedding

Max. number of persons: 2

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Direct dial telephone

Room with 2 single beds equipped with the new bedding

Max. number of persons: 2

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

IBIS KITCHEN RESTAURANT

Type of cuisine: Bistro

Please note, following the new Covid-19 regulations, the restaurant is temporarily closed. À la carte delights. During your stay, discover taste sensations in our Ibis restaurants.

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
~~Fri~~
~~Sat~~
~~Sun~~

IBIS KITCHEN LOUNGE

Please note, following the new Covid-19 regulations, the bar is temporarily closed. Relax at the bar: At any time of the day, everyone gathers at the ibis bar to enjoy a few social moments.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Just what I needed

Andy Z. Business - 15/01/2021 Confirmed reviews ALL

Very nice people at the reception, clean and functional room.

Good functional stay

Anonymous Couples - 09/01/2021 Confirmed reviews ALL

Limited services Friendly reception It was foreseen for a one-night stay before going to Zaventem, so it was ideal if there had been a shuttle; I was not warned that there was no shuttle due to Covid

Well located

Mr J. Couples - 04/01/2021 Confirmed reviews ALL

Well.. we stayed for two nights but our room wasn't cleaned after the first night. That was very unfortunate since we couldn't have breakfast or dinner in the hotel due to the rules. This made our second day stay very uncomfortable.

Dear Sjoerd J., We thank you for taking the time to let us know your feeling about your stay in ibis Brussels Airport. Due to Covid-19 we've asked our housekeeper not to clean the room when the guest is still in the hotel. We don't want them to take any risk and it's the reason why your room hasn't been clean during your stay. We thank you for your understanding and we hope to see you again. Sincerely,

good stay

Jesus Solo - 30/12/2020 Confirmed reviews ALL

everything perfect, personnel, cleaningness, facilities

Very content.

Andrew Z. Business - 23/11/2020 Confirmed reviews ALL

Very efficient service from booking the room to checking out.

Practical hotel

Vladan Solo - 12/11/2020 Confirmed reviews ALL

Practical location, deacent price. Breakfast included, but it iwas the same every day

Due to corona no breakfast and shuttle service available

Paul Solo - 16/10/2020 Confirmed reviews ALL

No breakfast and shuttle service available. Hard to find the park and fly option at the Ibis website.

Dear JEAN-PAUL M., Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In order to avoid any guest's disappointed, we've included,in August, in our website that there is no shuttle bus. I am sorry about the misunderstanding about the parking. Indeed, if you book the park sleep and fly's rate the parking is included for 7 nights. After that time, the parking costs 12€ per night. Also, we do have take away breakfasts which has to be booked the night before. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sorry the restaurant wasn't open

Anonymous Business - 29/09/2020 Confirmed reviews ALL

Which made food and drinks inaccessible. Otherwise, a good stay.

No dinner, no warning, no morning coffee, etc.

Claude C. Families - 17/03/2020 Confirmed reviews ALL

It seems price quoted when reservation made was less than price charged at desk, no warning that no food would be available, so we returned our rental car, then had no way to get food, p.m., or a.m., it is not hard to put up a sign giving information, the least that should have been done, virus or not.

A warm welcome with excellent and honest staff

J U. Business - 15/03/2020 Confirmed reviews ALL

I was welcomed with a warm reception and totally enjoyed my stay at IBIS Brussels Airport Hotel. Staff are very friendly and maintains a relaxing atmosphere in the bar and restaurant

Nice place to overnight close to the airport

Carlos Business - 13/03/2020 Confirmed reviews ALL

The crew was super nice. The location very convenient with a free shuttle to the airport. Breakfast was varied and abundant for every taste, worth the price.

Good stay

Anonymous Solo - 27/02/2020 Confirmed reviews ALL

I would like the shuttle to and from the airport continues every hours

Bon séjour

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

Park sleep and fly super

Well located

Jose Solo - 24/02/2020 Confirmed reviews ALL

Good location, free shuttle, a bit old the design/decoration of the room,

Noisy stay in doubtfull neighborhoud

Anonymous Business - 22/02/2020 Confirmed reviews ALL

Had a room on the ground floor, window could open, but in this neighborhood not recommended, given the chain that was on the window as well. At 5:30 somebody brought in a cart with clean bed sheets and towels in the hall way, which woke everybody staying on that floor up, given the few that openend their doors to ask if it can be silent.

Dear Guest, Thank you for taking the time to rate your stay with us. Your comfort is very important to us, so we would like to apologize for any disturbance during your stay. Rest assured that we have taken your comments into consideration and will share them with the team. Despite this, we hope to welcome you back again so we can improve upon your experience with us. Kind regards, Susanne van de Vinne, General Manager

Convenient location / need to be refurbished !

Maschneider Business - 21/02/2020 Confirmed reviews ALL

Good location near the airport with shuttle service. Rooms are outdated and low quality Good breakfast

Dear Maschneider, Thank you for taking the time to review your stay with us. It's nice to know that you found our location and shuttle service to be convenient. It is however disappointing to know that your room did not completely meet your expectations. As we do carry our works, whenever necessary, to ensure that our rooms and facilities are up to date, we have noted your comments. Your feedback is very important to us and we are delighted to know we were able to help start your day off right with our tasty breakfast buffet. We hope to welcome you for an even better stay in future. Kind regards, Susanne van de Vinne, General Manager

Good for a sleep before your flight the next day

Martin Business - 17/02/2020 Confirmed reviews ALL

All ok.

Simple but nothing missing

Yann G. Business - 17/02/2020 Confirmed reviews ALL

I feel this should be asked at the end of survey as points of details are likely to be asked about in later screens

Good stay

Anonymous Business - 15/02/2020 Confirmed reviews ALL

Well equipped rooms; Clean; Breakfast not so good with a few choices;

Price od not set properly fór this hotel.

Tomas Solo - 13/02/2020 Confirmed reviews ALL

It is better to use cheaper hotel ibis few meters next to this one. Accomodation is almost the same quality. This one hlave air condition byť it is not worth that price.

Dear Tomas, Thank you for taking the time to share your feedback with us. We apologize that your recent stay at our hotel didn't meet all your expectations. We try very hard to keep our prices competitive and apologize that we did not meet your satisfaction in this regard. We hope to welcome you again so we can improve upon your experience with us. Kind regards, Susanne van de Vinne, General Manager

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