ibis Brussels Airport 3 stars

Name: Ibis Brussels Airport: hotel close to airport - ALL
Address: Bessenveldstraat 17b, DIEGEM, 1831, BE
Telephone: +3227254321
Rating: 3.9

Customer review rating (ALL Rating) 3.9/5 555 reviews

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Bessenveldstraat 17b, 1831 DIEGEM, Belgium

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ibis Brussels Airport

Vibrant economy hotel, open to everyone

Welcome to our hotel, for your business trip, families and leisure vacations. Enjoy our Free Wi-Fi, and come to discover traditional Belgium beers to our Bar serving snacks 24 hours. Our restaurant is open in the evening from Monday to Thursday closed during school holidays with vegan and vegetarian options. Enjoy our continental, express and early breakfast. Check out our Park and Stay packages. Brussels is easily accessible by car or public transport. NATO headquarters just 1km away and Brussels.

From ibis Brussels Airport, stroll through the English gardens in nearby Josaphat Park. Historic downtown of Brussels is worth a visit. Greet Manneken-Pis, admire the art collections in the Beaux-Arts Royal museums in the Capital. Do not miss the visit of the Atomium, don't miss a boat trip on the canal of Brussels. Come to the Porte de Hal museum and take a look at the Belgian Comic Center. Enjoy some shopping in the Rue Neuve and in the famous neighborhood of Avenue Louise. Take a walk to the Sablon.

From our hotel stroll through the English gardens Josaphat Park. Historic downtown of Brussels is worth a visit. Greet Manneken-Pis, admire the art collections in the Beaux-Arts Royal museums in the Capital. Do not miss the visit of the Atomium.

Welcome to ibis Brussels Airport. Relax in our comfortable rooms with desk, TV, free WIFI and air conditioning. Come enjoy our continental breakfast which has a wide varierty of products. If you need to leave early, we also propose an early breakfast.

Mr. Karim Haraké, Hotel Management

Hotel extras

Bar servant des collations et des bières belges de qualité
Private parking, Park & Fly offer
Free Wi-Fi access, 100% non smoking hotel
Restaurant du soir ouvert hors vacances scolaires
Continental or express breakfast

Our accommodation(s)

Room

Room with 1 double bed equipped with the new bedding

2 pers. max

Bedding 1 x Double bed(s)

See availabilities

Room

Room with 2 single beds equipped with the new bedding

2 pers. max

Bedding 1 x Twin bed(s)

See availabilities

Hotel location

ibis Brussels Airport

Bessenveldstraat 17b
1831 DIEGEM
Belgium

GPS:50.881647, 4.437962

+32 2 725 43 21

+32 2 725 40 40

Railway station
Bus stop
Highway exit

A201 EXIT 4

Highway exit

Access: 0 m / 0 mi

MAES bus n° 63

Bus stop

Access: 500 m / 0.31 mi

ZAVENTEM AIRPORT EVERE-BRUSSELS.

Highway exit

Access: 1 km / 0.62 mi 5 min drive

DIEGEM

Railway station

Access: 1 km / 0.62 mi 12 min drive

NATO bus n° 65

Bus stop

Access: 1 km / 0.62 mi 10 min walk

Brussels International Airport

Railway station

Access: 3 km / 1.88 mi 7 min drive

Taxi

15.00 € 15 EUR

BRUSSELS RING ROAD

Highway exit

Access: 12.07 km / 7.5 mi 5 min drive

Cinquantenaire Park & Musea

Tourist attraction

Access: 100 m / 0.06 mi 10 min drive

Taxi

12.00 € 12 EUR
Shuttle

Shuttle scheduled

ATOMIUM

Tourist attraction

Access: 4 km / 2.49 mi 20 min drive

Taxi

7.44 € 7.44 EUR

STADE ROI BAUDEOIN

Sports centre

Access: 4 km / 2.49 mi 15 min drive

Taxi

7.44 € 7.44 EUR

ROYAL GARDENS

Botanical gardens

Access: 7 km / 4.35 mi 20 min drive

Taxi

7.44 € 7.44 EUR

BRUSSELS CASINO

Casino

Access: 8 km / 4.97 mi 30 min drive

Taxi

7.44 € 7.44 EUR

CITY CENTER

Entertainment/theatre district

Access: 10 km / 6.21 mi 15 min drive

Taxi

23.00 € 23 EUR
Shuttle

Shuttle scheduled

KINEPOLIS / BRUPARCK

Cinema district

Access: 12 km / 7.5 mi

Taxi

29.75 € 29.75 EUR

ATTRACTION PARK WALIBI

Tourist attraction

Access: 20 km / 12.5 mi

PLANCKENDAEL / MUIZEN

Zoo

Access: 20 km / 7.5 mi

Taxi

49.58 € 49.58 EUR

WALIBI WAVRE

Amusement park

Access: 20 km / 12.5 mi

Taxi

37.18 € 37.18 EUR

GRAND PLACE

Beach area

Access: 8 km / 4.97 mi 30 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Enjoy a meal at our restautrant 'ibis Kitchen' open from Monday till Thursday from 6PM till 10PM! The restaurant is closed in July and August.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5 555 reviews

Elina N. Friends - 7/4/2026 Confirmed reviews ALL

First of all service was bad, and the staff gave off a feeling of "why are you bothering me". Secondly make sure to not pay twice for breakfast, because they will try. Thirdly there was a water outage and the staff didnt notify anyone. I had to go ask them multiple times and not all of the staff were even aware. They couldnt give an answer if the water was still drinkable (according to the posters inside rooms, it should be drinkable) since after the outage there was brown water coming out of the tap. Only when we were able to meet the plumbers they told us to not drink it. The staff somehow werent aware of this or didnt care. And still it was uncomfortable to deal with the staff, they were rude and unhelpful. Breakfast was very plain and definitely not worth 18€ especially since there were ants and fruit flys in the food. Cleaning staff did amazing so this complaint is about everyone else. Room was good, airconditioning worked great and the noise cancellation was amazing. I recommend to choose another hotel, not this.

Dear Elina, We thank you for taking the time to share your feedback. We appreciate your recognition of our comfortable rooms and effective noise insulation, which are designed to ensure restful stays. Our team takes pride in maintaining these standards to help guests recharge during their travels. However, we sincerely apologize that your experience fell short in several areas. Your comments about service interactions and communication during the water supply disruption have been noted, as clear information sharing remains a priority for us. Regarding breakfast, we regret the hygiene standards did not meet expectations and will reinforce quality checks. We’re grateful you highlighted our housekeeping team’s efforts and found the booking process straightforward through our online platform. These elements reflect our commitment to seamless hospitality foundations. We hope we can provide you with an improved stay in the future. Kind regards, Karim Haraké, General Manager

Johannes G. Business - 7/2/2026 Confirmed reviews ALL

Dear Johannes, Thank you for sharing your opinion with us. We appreciate your recognition of our restaurant team member who provided friendly service during your stay. However, we sincerely apologize that your experience fell short in several areas. Our location near Brussels Airport offers convenient access to public transport, though we understand external factors may impact perceptions. Our rooms feature modern amenities like adjustable air conditioning and Sweet Bed by ibis bedding designed for comfort. We’re reinforcing staff training to ensure all interactions reflect our service standards. Our pricing reflects demand fluctuations while maintaining access to 24/7 amenities like snacks and drinks. The whole team hope to have the pleasure of seeing you again. Best wishes, Karim Haraké, General Manager

Rami A. Business - 6/28/2026 Confirmed reviews ALL

Dear Accor, I am writing to express my serious dissatisfaction with my recent stay at the ibis Brussels Airport hotel and to formally request a full refund. I booked a one night stay from 26-27June and was given room 111. At around 1am as I was about to sleep, I discovered a large bug on the room curtain! (Photos attached) This completely shocked me and immediately raised serious concerns about the cleanliness and hygiene standards of the hotel. The presence of such a large insect made the room uninhabitable, and I was no longer willing to stay in the room. I immediately reported the issue to the receptionist, who informed me that the hotel was fully booked and that no alternative room was available. As a result, I was left with no option but to leave the hotel and secure accommodation elsewhere at my own expense at 1am in the morning. This caused significant inconvenience, unnecessary stress, and completely disrupted my travel plans. I booked my stay with the reasonable expectation of being provided with a clean, safe, and habitable room. The hotel failed to meet this most basic obligation and was unable to offer any practical solution when the issue was brought to its attention. Under these circumstances, I am expecting a full refund of the amount paid for my stay. It is unreasonable to expect a guest to pay for accommodation that they could not use due to unacceptable room conditions, particularly when the hotel was unable to offer me an alternative solution because it was fully booked. I trust Accor will treat this matter seriously and resolve it promptly. I look forward to receiving confirmation that a full refund will be processed without delay. I expect your response at the earliest opportunity. Regards, Rami A.

Dear Rami, Thank you for sharing your point of view. We sincerely apologize that your experience fell short in multiple areas and appreciate you bringing these matters to our attention. The concerns you raised about your room condition and service interactions are being thoroughly reviewed, as we hold ourselves to much higher standards of hospitality. While our team is always available to address issues during stays, we regret this wasn’t effectively communicated or executed in your case. Your comments about connectivity and perceived value have been noted, and we remain committed to providing competitive offerings through our ALL loyalty program for members like yourself. Kind regards, Karim Haraké, General Manager

Federico S. Families - 6/26/2026 Confirmed reviews ALL

Dear Federico, Thank you for sharing your thoughts on your recent visit. We sincerely apologize that your experience fell short in several areas during your family stay. We are surprised by your comment regarding the cleanliness of the room. Upon your arrival, you expressed your dissatisfaction, and our housekeeper went directly to your room. You replied that there was no problem and that you wished to change rooms to a large double bed (however, we were fully booked that night and unable to arrange a room change). Our housekeeper personally inspected your room upon your arrival and departure. Regarding the bathroom conditions, we acknowledge this falls below our standards and will reinforce our maintenance checks to prevent recurrence. We hope you will consider staying with us again in the future. Best regards, Karim Haraké, General Manager

John B. Business - 6/18/2026 Confirmed reviews ALL

Dear John, We appreciate you sharing your comments with us. We are pleased to read your positive rating and appreciate your continued loyalty as a Classic member of our ALL Accor program. However, we sincerely regret that certain aspects of your experience did not meet your expectations. While our team members speak multiple languages including Dutch, English, and French, we acknowledge the importance of seamless communication for all guests. But we also form a lot of foreign interns and we have some extra staff; unfortunately they all not speak dutch. Nonetheless, we trust you found our proximity to Brussels Airport convenient for your business trip, with Diegem Station’s direct connections just a 10-minute walk away. We hope to have the opportunity to welcome you again. Best wishes, Karim Haraké, General Manager

Web-users rating

Other web-users rate our hotel

245 reviews 6.8/10 Location
350 reviews 5.6/10 Room
312 reviews 6.8/10 Service
11 reviews 6.1/10 WiFi
204 reviews 4.8/10 Comfort
163 reviews 6/10 Cleanliness
122 reviews 6.9/10 Breakfast
118 reviews 4.3/10 Value

24 reviews 6.8/10 Location
61 reviews 4.6/10 Room
48 reviews 7.1/10 Service
31 reviews 5.8/10 Cleanliness
23 reviews 6.7/10 Breakfast
22 reviews 4.6/10 Comfort
22 reviews 3.6/10 Food
19 reviews 3.3/10 Vibe

31 reviews 6.8/10 Location
36 reviews 5/10 Room
31 reviews 6.7/10 Service
20 reviews 4.8/10 Comfort
19 reviews 6.1/10 Cleanliness
17 reviews 4.1/10 Value
10 reviews 7.3/10 Breakfast
10 reviews 3.2/10 Vibe

11 reviews 6.9/10 Location
29 reviews 5.3/10 Room
26 reviews 6.9/10 Service
24 reviews 5/10 Comfort
15 reviews 5.9/10 Cleanliness
9 reviews 7/10 Breakfast
5 reviews 4.6/10 Value

13 reviews 6.6/10 Location
22 reviews 5.2/10 Room
16 reviews 7.3/10 Service
9 reviews 6.2/10 Cleanliness
8 reviews 6.7/10 Breakfast
8 reviews 4.3/10 Food
6 reviews 4.1/10 Vibe
5 reviews 4.3/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Brussels Airport, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Brussels Airport regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.