ibis Brussels Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 728 reviews

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Bessenveldstraat 17b, 1831 DIEGEM, Belgium

Description

Hotel extras

  • bar serving snacks and quality belgian beers

  • Private parking

  • Free Wi-Fi access throughout the hotel

  • 100% non smoking hotel

  • Express breakfast

Our accommodation(s)

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Hotel location

ibis Brussels Airport

Bessenveldstraat 17b
1831 DIEGEM
Belgium

GPS:50.881647, 4.437962

Telephone
Fax +32 2 725 40 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Enjoy a meal at our restautrant 'ibis Kitchen' open from Monday till Thursday from 6PM till 10PM! The restaurant is closed in July and August.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  728 reviews

TripAdvisor Rating  3.5/5  831 reviews

Great location, good stay

Customer review rating 5.0/5

A. Business - Confirmed reviews ALL

Great location with great value. There are alot of businesses along that street so its a great place to stay if working at those sites. The bathroom door can move to block out sound from the hallway, its a nice touch.

Dear A., Thank you very much for this kind review of your recent stay. We are thrilled that your stay at ibis Brussels Airport left a positive impression. We are pleased that you recognized the convenience of our location, especially for professionals working nearby. Our hotel is strategically placed for easy access to local businesses, the NATO headquarters just 1 km away, and the Brussels expo, which is a mere 10-minute drive. Finally, it is great to hear that you appreciated the innovative design of our bathroom doors, providing extra privacy and soundproofing for a more peaceful stay. Our aim is to ensure your comfort and convenience, from modern amenities to thoughtful room features. We look forward to seeing you again soon. Best regards, Karim Haraké, General Manager

Good location, Convenient to airport and train station as well.

Customer review rating 4.5/5

Gurney B. Friends - Confirmed reviews ALL

My second visit to this hotel. Convenient to Zaventum and train station into Brussels. Quiet bar for evening relaxing. Friendly staff. Pretty good breakfast. A negative is the cost of parking.

Dear Gurney, Thank you for taking the time to share your review. We are delighted to know that your stay with us was pleasant and met your expectations. We are thrilled that you appreciated the serenity of our bar and the warmth of our staff. Our team works diligently to provide a welcoming atmosphere and we're glad this resonated with you. Additionally, we take pride in our breakfast offerings and are pleased they contributed positively to your stay. However, we note your concern regarding the parking fees. Our parking rates are competitive within the vicinity of Brussels Airport, ensuring security and convenience for our guests. We understand that the cost can be a consideration and we strive to maintain transparency regarding our fees, as detailed on our website and at the hotel premises. Finally, we are pleased that our hotel's location was advantageous for your travel needs, offering easy access to both Zaventem Airport and the local train station. It's great that this convenience added to the ease of your visit. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

Good stay

Customer review rating 3.5/5

Juan R. Families - Confirmed reviews ALL

3 night stay with my wife and two children to visit Brussels. Not ideally situated with regards do public transport but we had our car and it was only a 10 minute drive to Rodebeek where we could catch the metro to the city centre. Nice, clean hotel.

Dear Juan, Thank you for taking the time to share your review. We are pleased that the process of booking was straightforward for you and that you appreciated the cleanliness of our hotel. Our housekeeping team works diligently to maintain a high standard of cleanliness and it's rewarding to know this has been recognized. However, we regret to hear about the issues you encountered during your stay. Our guest's comfort is of the utmost importance to us, and we are concerned that one of the TVs in your rooms was not functioning properly. Additionally, we understand that the interaction with our reception staff was not as professional as it should have been, and the limited options at our restaurant did not meet your expectations. We take your feedback seriously and will look into these matters to ensure they are addressed effectively. Moreover, we are sorry that our quality of service did not meet your expectations and are reviewing your comments with our team in order to improve our service. Nonetheless, we hope that the location of our hotel, just minutes away from Brussels International Airport and with easy car access to the city centre, was convenient for you and your family. We always strive to provide a comfortable base for our guests to explore the surrounding area and the beautiful city of Brussels. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

very nice stay

Customer review rating 5.0/5

Krzysztof Families - Confirmed reviews ALL

Room as expected, well aligned and clean. Very nice and helpful people on reception. We were surprised how good is the reduction of noise from the starting airplanes from airport nearby. Bed was very comfortable. I can recommend this hotel as a good place to take rest and get fresh.

Dear Krzysztof, Thank you very much for this kind review of your recent stay. We are pleased that you had a wonderful stay at our hotel. We are delighted that you appreciated the cleanliness of your room, the comfort of our Sweet Bed by ibis, and the helpfulness of our team at reception. It is great that you found our hotel to be a peaceful retreat from the nearby airport noise, allowing you to relax and rejuvenate. We look forward to seeing you again soon. Best regards, Karim Haraké, General Manager

good stay

Customer review rating 4.0/5

Guto Couples - Confirmed reviews ALL

Everything went smooth. The only thing is that it took maybe 10/15 minutes to check in. One people of the staff (concierge) was busy and had no other people there to check me in. Once the person saw mu impatience, she called someone to check me in. It is just something that could improve.

Dear Guto, Thank you for taking the time to share your review. We are delighted that you found the booking process to be perfect and appreciated our cleanliness standards and sustainable development initiatives. Our team works diligently to ensure a seamless experience and a welcoming environment for our guests. However, we apologize for certain aspects of your stay falling short of your expectations. We understand that your time is valuable, and waiting to check in is not the start to your stay that we aim to provide. We appreciate your patience and will review our check-in processes to enhance our efficiency and ensure our guests can settle into their rooms promptly. Finally, it is great to hear that you valued the overall cleanliness of our establishment and our commitment to sustainability. We continuously strive to maintain high standards while caring for the environment and providing a comfortable space for our guests to enjoy. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 318 reviews 6.8/10 Location
  • 458 reviews 4.8/10 Room
  • 400 reviews 7/10 Service
  • 26 reviews 5.9/10 WiFi
  • 240 reviews 4/10 Comfort
  • 203 reviews 4.8/10 Cleanliness
  • 171 reviews 3.9/10 Value
  • 158 reviews 6.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.