ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 3.9/5 1,216 reviews

Best price
guarantee
ibis budget Brussels Airport - Image 1
ibis budget Brussels Airport - Image 2
ibis budget Brussels Airport - Image 3
ibis budget Brussels Airport - Image 4
Bessenveldstraat 17C, 1831 DIEGEM, Belgium

Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Telephone
Fax +32 2 709 55 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

Non contractual photo

ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,216 reviews

TripAdvisor Rating  3.0/5  1,485 reviews

well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

no frills but clean, staff great and well located for my work travel!

Dear Francis, Thank you for taking the time to share your review. We are thrilled to hear that your stay was enjoyable and met your expectations for cleanliness and service. However, we note your comments regarding the chair in the room and understand the importance of comfort while working. We regret any inconvenience this may have caused and appreciate your suggestion for improvement. Finally, it is great that our location was convenient for your work travel, making your overall experience with us a pleasant one. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

value for money

Customer review rating 4.0/5

John Solo - Confirmed reviews ALL

well located, clean bed, shower and toilet

Dear John, Thank you very much for this kind review of your recent stay. We are delighted that you appreciated the value for money, convenient location, and cleanliness of our accommodations, including the bed, shower, and toilet. It is great to see that these aspects contributed to a positive experience during your stay at ibis Budget Brussels Airport. We look forward to seeing you again soon. Best regards, Karim Haraké, General Manager

Noce visit

TripAdvisor rating 4.0/5

Wanderer67372545848 TripAdvisor review

The room was clean and actually pretty modern for a budget hotel. Only bad experience was the shower where the shower head was falling off during showering and there were not many places where you could put your clothes. Although the breakfast buffet was small the food was delicious.

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found your room to be clean and appreciated the modernity we strive to provide for a budget-friendly stay. Our team takes pride in maintaining a high standard of cleanliness and ensuring our accommodations are up-to-date. However, we apologize for the inconvenience you experienced with the shower head and the lack of space to place your clothes. We understand how these details can impact the comfort of your stay. We will certainly look into improving these aspects of our room amenities. Nonetheless, it is great to hear that you enjoyed the breakfast offerings. We take care in selecting a variety of fresh and tasty options for our guests, even within the simplicity of our cold buffet setup. Your enjoyment of our breakfast is a testament to our efforts in providing a good start to the day. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

Located too far away from the airport

Customer review rating 2.5/5

Dhruvi A. Friends - Confirmed reviews ALL

I stayed at this hotel recently and found the staff was a little rude with us, I understand the language barrier but despite that I expected better treatment. The first room given to my friend and I was not cleaned with crumpled bedsheets and towels and napkins hanging everywhere, we had to carry our bags down from the 5th floor and get the keys to a new room again. Could have had better service.

Dear Dhruvi, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you found the booking experience easy and straightforward. Our team strives to provide a smooth and efficient reservation process, and it is rewarding to know that this aspect met your expectations. We are sorry to hear about the unpleasant experience you encountered with room cleanliness and the service received from our staff. We take great pride in our housekeeping standards and regret that this was not reflected in your initial room assignment. As per our daily cleaning and room maintenance procedures, we aim to ensure every guest is welcomed with a clean and comfortable environment. Regarding the staff interaction, please accept our apologies for any inconvenience caused. We value each guest's comfort and satisfaction, and we will address this matter internally to ensure our customer service aligns with the high standards we set for ourselves. Although the location of our hotel is conveniently situated near the airport with various transportation options, we understand your concern regarding the distance. We appreciate your feedback as it helps us improve and provide a better experience for all our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Karim Haraké, General Manager

Well located worth the price

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Overall very pleased. No complaints. Maybe the breakfast could be improved

Dear Linus, Thank you for taking the time to share your review. We're thrilled that your stay at ibis Budget Brussels Airport was to your liking overall. It's rewarding to hear that you found our hotel to be well-situated and offering value for your money. Our prime location next to Brussels Airport and the convenience of our pricing are aspects we are very proud of. However, we acknowledge your thoughts on the breakfast selection. While we strive to provide a variety of choices including large sliced bread, rolls, baguettes, cereals, charcuterie, cheese, and fresh fruit, we understand the importance of starting the day with a meal that meets our guests' expectations. We appreciate your desire for more options, as well as fruits and vegetables, and will take this into consideration as we continuously work to improve our services. Nonetheless, we hope the numerous sustainable practices we've implemented, as well as the comprehensive amenities we provide, have contributed positively to your stay. Our commitment to sustainability and providing a comfortable experience is something we are deeply passionate about. Finally, we are pleased that the cleanliness of our hotel met your high standards. Our housekeeping team works diligently to ensure a clean and welcoming environment for all our guests. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,108 reviews 6.9/10 Location
  • 1,427 reviews 4.9/10 Room
  • 977 reviews 7.2/10 Service
  • 28 reviews 6.4/10 WiFi
  • 847 reviews 3.1/10 Comfort
  • 600 reviews 5.5/10 Value
  • 583 reviews 6.4/10 Cleanliness
  • 441 reviews 5.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Diegem

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.