ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 4.0/5 728 reviews

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Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

Non contractual photo

ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  728 reviews

Customer review rating 2.5/5

Vipan K. Friends - Confirmed reviews ALL

Good for one person

Customer review rating 4.0/5

Mark L. Business - Confirmed reviews ALL

No problems. The receptionists were friendly and knowledgeable.

Customer review rating 0.5/5

Dhruval S. P. Families - Confirmed reviews ALL

There is no air conditioner and the reception staff is rude and lobby was smelly and some one from cleaning staff Enter my room with knock with there key

Dear Dhruval s., We take your feedback seriously and will use it to improve our services. We sincerely apologize that your family’s experience with us did not meet expectations. Our hotel does not have air conditioning, which we communicate transparently through all booking channels to help guests prepare for their stay. We deeply regret the interactions you described with our team members and the concerns about room access. Providing respectful service and maintaining privacy standards are fundamental to our operations, and we will reinforce these priorities through additional staff training. Your feedback about cleanliness and check-out procedures has been noted. We continuously review our maintenance schedules and departure processes to ensure they meet our quality standards. We look forward to the chance to host you again for a more satisfying experience, Kind regards, Karim Haraké, General Manager

Customer review rating 4.5/5

Frank F. Business - Confirmed reviews ALL

Everything OK, nice staff, clean room, fast WIFI

Dear Frank, Thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with us. Our team takes pride in maintaining welcoming spaces and reliable services for busy travelers like yourself. The fast connection speeds make it easy to stay productive, and we’re glad this supported your work needs effectively. We look forward to seeing you again. Best wishes, Karim Haraké, General Manager

Customer review rating 2.0/5

Boris V. Business - Confirmed reviews ALL

The hotel is just not up to the standards. Noisy, very very old furniture, some things were not clean, I also saw some small bugs in the room. Hard to shower, as for 80% it's extremely hot water, 19% it's extremely cold water, and you have to find that 1%. Breakfast is also sub standards

Dear Boris, We appreciate your feedback and regret that your experience fell short. We sincerely apologize that your stay did not meet your expectations. Our team takes note of your comments about room maintenance and bathroom functionality, and we will reinforce our quality checks to prevent such occurrences. While we maintain regular deep-cleaning protocols, we regret any lapses you experienced. For breakfast variety, we collaborate with neighboring establishments to offer guests expanded dining options through our Accor network properties. We appreciate your business trip perspective and will use your feedback to enhance our services. We hope you will come and stay with us again. Best wishes, Karim Haraké, General Manager

Other web-users rate our hotel

  • 788 reviews 6.9/10 Location
  • 1,061 reviews 4.8/10 Room
  • 759 reviews 7.2/10 Service
  • 15 reviews 7.5/10 WiFi
  • 612 reviews 3.2/10 Comfort
  • 451 reviews 6.3/10 Cleanliness
  • 347 reviews 5.6/10 Breakfast
  • 127 reviews 2.3/10 Amenities

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