ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 4.0/5 776 reviews

Best price
guarantee
ibis budget Brussels Airport - Image 1
ibis budget Brussels Airport - Image 2
ibis budget Brussels Airport - Image 3
ibis budget Brussels Airport - Image 4
Bessenveldstraat 17C, 1831 DIEGEM, Belgium

Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Telephone
Fax +32 2 709 55 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

Non contractual photo

ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  776 reviews

TripAdvisor Rating  3.2/5  1,491 reviews

Customer review rating 1.5/5

Richard S. Families - Confirmed reviews ALL

Worst sleep I have ever had in recent years. Kids screaming in the corridors, sounded like the parents were summoning demons out of their kids. Truly awful stay.

Dear Richard, Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay with us did not meet the standards we strive to uphold. Our team is committed to ensuring all guests enjoy a restful environment, and we regret this was not your experience. We appreciate your loyalty as a Classic member of our ALL Accor program. Your feedback regarding the check-in process and booking information has been noted, and we will review our communication procedures to provide clearer guidance for future guests. While our 24-hour reception is always available to address concerns during stays, we understand we missed opportunities to assist during your visit. Please know we take such matters seriously and will reinforce noise management protocols to maintain tranquility for all visitors. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Karim Haraké, General Manager

Customer review rating 3.5/5

Renato F. A. Couples - Confirmed reviews ALL

Simple, clean & effective for a single night sleepover. It could improve having water to sell to the guests & airport suttle together with Ibis Hotel at the same site. Taxi fare from the airport to the hotel was a rip-off!

Dear Renato F., Thank you for taking the time to provide your feedback. We are pleased your room met expectations for hygiene and practicality during your brief visit. That said, we regret certain amenities and travel arrangements fell short of your standards. Nonetheless, our location near the airport remains advantageous for quick transfers. We do hope that you will return on another occasion. Best regards, Karim Haraké, General Manager

Customer review rating 4.5/5

Christopher F. Couples - Confirmed reviews ALL

Excellent stay. Thank you for having us

Dear Christopher, Thank you for taking the time to share your feedback. We are delighted to hear you had such a positive experience with us. Your satisfaction is what motivates us every day. It is wonderful to know you value our ALL Accor loyalty program and found our communication options suitable. We will continue working to maintain this standard during your future visits. We look forward to seeing you again. Kind regards, Karim Haraké, General Manager

Customer review rating 0.5/5

Aristeidis T. Business - Confirmed reviews ALL

Arrived at 15:00 and the room was cold. tried to switch on the heating, but it did not work. informed reception and they told me that they will look at it, as the heating turns on at 16:00. left the building as i had meetings to attend and returned around 19:30. Still cold and the radiator was not working. informed the reception and they moved me to a different room. the radiator was turned on but it did not got worm. i asked for an extra blanket. it was filthy. the corridors of the hotel were not in good position. tear marks and dirty. really noisy environment.

Dear Aristeidis, Thank you for taking the time to share your feedback. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We sincerely apologize for the discomfort you experienced with the room environment, common areas conditions, and ambient disturbances. Your feedback about the accommodation standards and value perception has been noted, and we will review these points with our team. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Karim Haraké, General Manager

Customer review rating 4.5/5

Ravina M. Solo - Confirmed reviews ALL

Good stay

Dear Ravina, We really appreciate this positive review about your stay. We’re delighted you had a positive experience at ibis Budget Brussels Airport. It’s wonderful to hear our services met your expectations as a valued ALL Accor loyalty member. We appreciate your strong recommendation score and hope to continue providing you with reliable comfort during your travels. We look forward to seeing you again on your next visit. Best wishes, Karim Haraké, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 881 reviews 6.9/10 Location
  • 1,120 reviews 4.9/10 Room
  • 796 reviews 7.2/10 Service
  • 19 reviews 7.3/10 WiFi
  • 628 reviews 3/10 Comfort
  • 473 reviews 6.2/10 Cleanliness
  • 455 reviews 5.4/10 Value
  • 366 reviews 5.5/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Brussels

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.