ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 3.9/5 1,572 reviews

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Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

Non contractual photo

ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,572 reviews

TripAdvisor Rating  3.0/5  1,481 reviews

Good stay

Customer review rating 4.5/5

Jean-michel Friends - Confirmed reviews ALL

Long week-end spent with friends at the hotel. Excellent price/quality ratio, nice room for 3 persons

Dear Jean-Michel, Thank you for taking the time to review your stay. We are thrilled that your stay with us was to your satisfaction. We are delighted that you found the price/quality ratio of our hotel to be excellent. Our team works hard to provide a comfortable and affordable experience for our guests. Finally, we are pleased that the room accommodated your needs well, especially when traveling in a group of three. Our various room configurations are designed to cater to different group sizes, and it's great to hear that yours was suitable for your long weekend stay. We are looking forward to welcoming you again. All the best! Karim Haraké, General Manager

Friendly staff, room not okay

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Dirty floor Long hairs on linnen Linnen inside out

Dear Guest, Thank you for taking the time to share your review. We are pleased that you found our staff to be friendly, reflecting our commitment to providing a welcoming and helpful service for our guests. We are sorry that your recent stay did not fully meet your expectations. We understand the importance of maintaining a high standard of cleanliness, and we regret to hear that this was not reflected in the condition of your room. We will address your feedback with our housekeeping team to ensure that our standards are upheld consistently. Furthermore, we appreciate your comments regarding the linen; this gives us the opportunity to review our room preparation procedures to enhance our guest experience. Our hotel is conveniently located near Brussels Airport, offering easy access to various transport options and local attractions, making it an ideal choice for travelers seeking convenience and value. We hope to be able to welcome you back for an improved stay. Kind regards, Karim Haraké, General Manager

Convenient location, simple accommodation

Customer review rating 3.5/5

Clive Business - Confirmed reviews ALL

A good but basic hotel, which was commensurate with the price paid. Convenient location to the airport and to the local headquarters.

Dear Clive, Thank you for taking the time to review your stay. We are pleased that you found our hotel's location convenient for your needs, and that the cleanliness of our accommodation met your expectations. Our team works diligently to ensure our facilities are well-maintained and welcoming for our guests. However, we regret that some aspects of your stay did not meet the standards you expected. We appreciate your comments regarding the variety of fruit options at breakfast and take your preferences into consideration as we continuously work to enhance our offerings. Additionally, we acknowledge your observation regarding small signs of wear and tear in the accommodation. Our commitment to sustainability is an ongoing journey, and we welcome insights from our guests to help us improve in this area. Towards the end of your stay, we hope that interactions with our team left a positive impression and we will certainly discuss your feedback to ensure our service remains professional and welcoming. Finally, we are delighted that you appreciated the straightforward and efficient nature of our accommodation. As a budget hotel, we strive to provide the essentials for a comfortable stay, ensuring value for our guests. The proximity to local headquarters and the airport underlines our aim to cater to both business and leisure travelers like yourself. We are looking forward to welcoming you again. All the best! Karim Haraké, General Manager

A bit too basic

Customer review rating 1.5/5

Jane Business - Confirmed reviews ALL

Liked the comfortable beds, room was clean. Location middle of nowhere though ok for an airport stay. Rooms very noisy, breakfast not worth the money. I get it's a budget hotel but just too basic for me and I left after 1 night.

Dear Jane, Thank you for taking the time to share your review. We are pleased that you appreciated the comfortable beds and the cleanliness of your room. These are aspects of our service we take great pride in, and we are glad they met your expectations. However, we are sorry that your stay did not fully meet your expectations. Regarding the noise, our location near the airport can unfortunately be a bit lively, but we strive to provide a tranquil environment within our premises. For breakfast, we aim to offer a variety of choices for a reasonable price, and we regret if it seemed inadequate. Moreover, we understand that our basic amenities might not meet everyone's needs, which are designed to provide essential comfort at a budget-friendly price. Nonetheless, we hope you had the chance to experience our dedicated 24-hour reception during your stay! We hope to be able to welcome you back for an improved stay. Kind regards, Karim Haraké, General Manager

Some good points but I booked 3 nights and moved after one, just too basic and right for me.

TripAdvisor rating 2.0/5

jumbobelle Business - TripAdvisor review

Liked- the peaceful location, walking distance to Eurocontrol and not far from Brussels Airport. Bed surprisingly comfortable and room clean. Microwave for guests. Disliked- very basic facilities even for a budget hotel. Woken up twice during the night by teenagers shouting in the corridor. Microwave area filthy. Decor awful (just unnecessary to make it look like some 1990s Wendy house) Breakfast not worth the €10 I booked 3 nights and moved after one, just too basic and right for me.

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Other web-users rate our hotel

  • 1,209 reviews 7.1/10 Location
  • 1,589 reviews 5.1/10 Room
  • 1,064 reviews 7.3/10 Service
  • 31 reviews 7.6/10 WiFi
  • 951 reviews 3.1/10 Comfort
  • 688 reviews 6.5/10 Cleanliness
  • 669 reviews 4.8/10 Value
  • 485 reviews 6.1/10 Breakfast

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