ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 3.9/5 1,179 reviews

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Bessenveldstraat 17C, 1831 DIEGEM, Belgium

Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Telephone
Fax +32 2 709 55 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

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ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,179 reviews

TripAdvisor Rating  3.0/5  1,486 reviews

Good stay

Customer review rating 4.0/5

Miho Business - Confirmed reviews ALL

Thanks to the online check in as soon as I arrived at the reception, I was handed my room key! Also the room was tidy and quiet as I requested.

Dear Miho, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you appreciated the efficiency of our online check-in process and found your room to be tidy upon arrival. It is our aim to provide a seamless experience from the moment our guests step into the hotel. However, we regret to hear your remarks regarding the toilet paper quality and the parking arrangement. We appreciate your suggestions, and while our parking cannot be reserved in advance, we understand the importance of this convenience for our guests. Please accept our apologies for any inconvenience caused. Nonetheless, we are pleased that the tranquility of your room contributed to a restful stay. Our guests often tell us how much they value a peaceful environment, and it is gratifying to know we could deliver that for you. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Karim Haraké, General Manager

Good stay and value.

Customer review rating 4.5/5

Christopher F. Couples - Confirmed reviews ALL

Good stay and value, Close to airport and Very clean, is much appreciated. Thank you. Merry Christmas

Dear Christopher, Thank you very much for this kind review of your recent stay. We are thrilled to hear about your positive experience at our hotel. It is wonderful to know that you enjoyed our convenient location near the airport, our commitment to cleanliness, the value we offer, and our friendly service. We're also pleased that you found our hotel to be a great choice for your stay, and we hope that our 24-hour available snacks and drinks added to the convenience of your visit. Our team works hard to provide a welcoming atmosphere and it's rewarding to see these efforts reflected in your satisfaction. We wish you a Merry Christmas, We look forward to seeing you again soon. Best regards, Karim Haraké, General Manager

Ibis Budget Brussels airport. How to make you upset in 5 mn

TripAdvisor rating 1.0/5

Yohanes71 Business - TripAdvisor review

Rooms ok. Breakfasts ok. But the receptionist behind her desk was the worst person I never seen at that position. So rude with all the clients coming to check in or to ask information. I will always remember her. Really chocked. Will never come back

Dear Yohan, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience with our reception staff. Our goal is to provide a warm and efficient service to all our guests, and it is clear that we fell short in this instance. We are reviewing your comments with our team to ensure our usual high standards going forward. We understand that first impressions are crucial, and we regret that we did not make a positive one on this occasion. Your comfort and satisfaction are paramount to us, and we are disappointed that we did not demonstrate this during your interaction at check-in. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Karim Haraké, General Manager

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The hotel is conveniently located near the airport and close to motorways to get into the city or to other parts of the country.

Dear Sebastien, Thank you for taking the time to share your review. We are thrilled to hear that your stay with us left a positive mark. We are delighted that you appreciated the hotel's strategic location, with easy access to the airport and major motorways. Our proximity to transportation options and the city ensures that guests can navigate their travels with ease. Furthermore, our parking services, although at an additional cost, offer security and convenience for those with vehicles. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

no frills but clean, staff great and well located for my work travel!

Dear Francis, Thank you for taking the time to share your review. We are thrilled to hear that your stay was enjoyable and met your expectations for cleanliness and service. However, we note your comments regarding the chair in the room and understand the importance of comfort while working. We regret any inconvenience this may have caused and appreciate your suggestion for improvement. Finally, it is great that our location was convenient for your work travel, making your overall experience with us a pleasant one. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 1,091 reviews 6.9/10 Location
  • 1,424 reviews 5/10 Room
  • 974 reviews 7.2/10 Service
  • 27 reviews 6.7/10 WiFi
  • 842 reviews 3.2/10 Comfort
  • 590 reviews 5.5/10 Value
  • 583 reviews 6.5/10 Cleanliness
  • 439 reviews 5.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.