ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 3.9/5 813 reviews

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Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Room 1

Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

Non contractual photo

ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  813 reviews

Customer review rating 0.5/5

Bouchra B. Families - Confirmed reviews ALL

Customer review rating 4.5/5

David T. Families - Confirmed reviews ALL

Dear David, We appreciate you letting us know about your recent visit. We are delighted you enjoyed your comfortable stay with us. Your positive remarks about our straightforward booking and smooth check-in process are greatly valued. We aim to make these first interactions as efficient as possible for every guest. That said, we regret the difficulties you encountered with our parking payment system. While our secured parking facility is maintained regularly, we acknowledge technical issues can occur and appreciate you bringing this to our attention. Finally, we are pleased our website’s clear navigation contributed to a hassle-free reservation experience. This simplicity remains a priority for our digital platforms. It would be our pleasure to have you return in the future. Best wishes, Karim Haraké, General Manager

Customer review rating 5.0/5

Marwa D. Families - Confirmed reviews ALL

Dear Marwa, We appreciate your kind review. We are delighted your family found our hotel comfortable and convenient during your stay. It’s wonderful you appreciated the cleanliness of your room and our team’s kindness during your visit. We always aim to provide great value through straightforward hospitality. That said, we regret the distance to dining options affected your evening plans. While many guests enjoy exploring nearby areas, we understand this might not suit everyone. Nonetheless, we’re thrilled our location near public transport and the airport worked well for your travels. A special thank you for highlighting our reception team’s efforts, they’ll be thrilled to hear your kind words. The entire team looks forward to seeing you again in the future. Kind regards, Karim Haraké, General Manager

Customer review rating 1.5/5

Aryan S. Friends - Confirmed reviews ALL

Dear Aryan, It is disheartening to learn that we fell short of your expectations. We sincerely apologize that your experience with us did not meet your expectations. We regret the inconvenience during check-in and understand how frustrating the delay in processing your reservation must have been. Our team is addressing this issue to enhance our systems and prevent future occurrences. Regarding your accommodation, we acknowledge that room comfort is crucial. While our hotel does not feature air conditioning systems, as outlined on our website, we take your feedback on temperature control seriously. Your comments about the reservation process have been noted, and we are committed to streamlining this aspect of our service. The whole team hopes to have the pleasure of seeing you again. Best wishes, Karim Haraké, General Manager

Customer review rating 3.5/5

Fabio V. Business - Confirmed reviews ALL

Dear Fabio, Thank you for taking the time to share your thoughts with us. We are pleased to know that you found our hotel quiet and clean, and that our team’s friendliness contributed positively to your stay. Their multilingual abilities are a point of pride, and we are glad this left a good impression. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. While we do not provide kitchen equipment in rooms, a selection of hot beverages and snacks is available 24/7 in our common areas. For airport transfers, we offer guidance on the various public transport options nearby, including bus lines 12 and 272, to help guests plan their journeys efficiently. Nonetheless, we are delighted you appreciated our convenient location and the overall comfort during your business trip. It was a pleasure to host you, and we trust our team’s dedication to service was evident throughout your stay. We look forward to the pleasure of welcoming you back on a future stay. Best regards, Karim Haraké, General Manager

Other web-users rate our hotel

  • 795 reviews 6.9/10 Location
  • 1,135 reviews 4.1/10 Room
  • 761 reviews 7.1/10 Service
  • 17 reviews 7/10 WiFi
  • 686 reviews 2.5/10 Comfort
  • 469 reviews 6.5/10 Cleanliness
  • 344 reviews 5.5/10 Breakfast
  • 120 reviews 2.9/10 Amenities

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