ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 4.0/5 762 reviews

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Bessenveldstraat 17C, 1831 DIEGEM, Belgium

Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Telephone
Fax +32 2 709 55 95

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

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ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  762 reviews

TripAdvisor Rating  3.2/5  1,492 reviews

Customer review rating 4.5/5

Greg M. Families - Confirmed reviews ALL

Great reception, simple accommodation, zero problems.

Dear Greg, We appreciate that you took the time to share your experience with us. We are delighted you enjoyed your stay with your family at ibis Budget Brussels Airport. It is wonderful that our team made a great first impression and your accommodation met your needs. We always aim to provide straightforward comfort for all our guests. That said, we take note of your comment regarding the breakfast selection. While we offer a variety of options including fresh breads, cereals, and local products, we appreciate your feedback as we continue to explore ways to enhance our offerings. Finally, we are glad the overall experience left you satisfied and that you found everything hassle-free during your visit. We hope the convenient transport links made exploring Brussels and reaching the airport smooth for your family. We hope that we M. have the pleasure of welcoming you back in the future. Kindest regards, Karim Haraké, General Manager

Customer review rating 5.0/5

L. L. L. C. Families - Confirmed reviews ALL

Nice staff and clean room

Dear L. Li, Please accept our sincere thanks for this glowing review. We are delighted that your family stay at ibis Budget Brussels Airport met your expectations. It was our pleasure to provide a welcoming environment, and we are glad you found your room comfortable and well-maintained. Our team takes great pride in ensuring every guest feels valued during their visit. We also appreciate your loyalty as an ALL Accor Classic member and your recommendation of both our hotel and the loyalty programme. It’s wonderful to know you had such a pleasant stay with us. We look forward to welcoming you back in the future. Kind regards, Karim Haraké, General Manager

Good hotel close to airport

TripAdvisor rating 5.0/5

Trail51871063087 TripAdvisor review

Stayed here before my early morning flight from Brussels airport. I love that it's so close to the airport! Reasonable priced. Comfortable rooms.

Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. We are thrilled to hear you enjoyed your stay before your early flight. It was great that you found our rooms comfortable and our rates reasonable. We also appreciate your kind words about our convenient location near the airport. The entire team look forward to seeing you again in the future. Kind regards, Karim Haraké, General Manager

Customer review rating 1.5/5

Richard S. Families - Confirmed reviews ALL

Worst sleep I have ever had in recent years. Kids screaming in the corridors, sounded like the parents were summoning demons out of their kids. Truly awful stay.

Dear Richard, Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay with us did not meet the standards we strive to uphold. Our team is committed to ensuring all guests enjoy a restful environment, and we regret this was not your experience. We appreciate your loyalty as a Classic member of our ALL Accor program. Your feedback regarding the check-in process and booking information has been noted, and we will review our communication procedures to provide clearer guidance for future guests. While our 24-hour reception is always available to address concerns during stays, we understand we missed opportunities to assist during your visit. Please know we take such matters seriously and will reinforce noise management protocols to maintain tranquility for all visitors. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Karim Haraké, General Manager

Customer review rating 3.5/5

Renato F. A. Couples - Confirmed reviews ALL

Simple, clean & effective for a single night sleepover. It could improve having water to sell to the guests & airport suttle together with Ibis Hotel at the same site. Taxi fare from the airport to the hotel was a rip-off!

Dear Renato F., Thank you for taking the time to provide your feedback. We are pleased your room met expectations for hygiene and practicality during your brief visit. That said, we regret certain amenities and travel arrangements fell short of your standards. Nonetheless, our location near the airport remains advantageous for quick transfers. We do hope that you will return on another occasion. Best regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 876 reviews 6.9/10 Location
  • 1,110 reviews 4.9/10 Room
  • 784 reviews 7.2/10 Service
  • 18 reviews 7.1/10 WiFi
  • 625 reviews 2.9/10 Comfort
  • 466 reviews 6.2/10 Cleanliness
  • 455 reviews 5.4/10 Value
  • 362 reviews 5.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.