ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 4.0/5 757 reviews

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Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

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ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  757 reviews

TripAdvisor Rating  3.2/5  1,492 reviews

Customer review rating 0.5/5

Xiaolin L. Couples - Confirmed reviews ALL

A hotel named with "airport" is more than 5km away from airport and has no shuttle bus! unbelievable! There is no tooth brush or tooth paste in the room, the reception told me to ask in ibis hotel. I did, they charged me 4 Euros!

Dear L., Thank you for taking the time to share your experience. We appreciate your positive remarks about your booking and check-in experience, as well as your satisfaction with the accommodation, our team’s service, and the value provided. It’s also heartening to know our sustainability efforts aligned with your values. However, we sincerely apologize that your experience fell short in some areas. While we aim to provide clear information about our location and amenities, we regret any confusion regarding airport accessibility and room facilities. Our team remains available to assist guests with additional needs whenever possible. We’re nonetheless encouraged by your recognition of our check-out process and commitment to environmental responsibility. Your feedback helps us maintain high standards while addressing areas for improvement. We look forward to welcoming you back for an improved experience. Best wishes, Karim Haraké, General Manager

Customer review rating 4.5/5

Greg M. Families - Confirmed reviews ALL

Great reception, simple accommodation, zero problems.

Dear Greg, We appreciate that you took the time to share your experience with us. We are delighted you enjoyed your stay with your family at ibis Budget Brussels Airport. It is wonderful that our team made a great first impression and your accommodation met your needs. We always aim to provide straightforward comfort for all our guests. That said, we take note of your comment regarding the breakfast selection. While we offer a variety of options including fresh breads, cereals, and local products, we appreciate your feedback as we continue to explore ways to enhance our offerings. Finally, we are glad the overall experience left you satisfied and that you found everything hassle-free during your visit. We hope the convenient transport links made exploring Brussels and reaching the airport smooth for your family. We hope that we M. have the pleasure of welcoming you back in the future. Kindest regards, Karim Haraké, General Manager

Customer review rating 5.0/5

L. L. L. C. Families - Confirmed reviews ALL

Nice staff and clean room

Dear L. Li, Please accept our sincere thanks for this glowing review. We are delighted that your family stay at ibis Budget Brussels Airport met your expectations. It was our pleasure to provide a welcoming environment, and we are glad you found your room comfortable and well-maintained. Our team takes great pride in ensuring every guest feels valued during their visit. We also appreciate your loyalty as an ALL Accor Classic member and your recommendation of both our hotel and the loyalty programme. It’s wonderful to know you had such a pleasant stay with us. We look forward to welcoming you back in the future. Kind regards, Karim Haraké, General Manager

Good hotel close to airport

TripAdvisor rating 5.0/5

Trail51871063087 TripAdvisor review

Stayed here before my early morning flight from Brussels airport. I love that it's so close to the airport! Reasonable priced. Comfortable rooms.

Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. We are thrilled to hear you enjoyed your stay before your early flight. It was great that you found our rooms comfortable and our rates reasonable. We also appreciate your kind words about our convenient location near the airport. The entire team look forward to seeing you again in the future. Kind regards, Karim Haraké, General Manager

Customer review rating 1.5/5

Richard S. Families - Confirmed reviews ALL

Worst sleep I have ever had in recent years. Kids screaming in the corridors, sounded like the parents were summoning demons out of their kids. Truly awful stay.

Dear Richard, Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay with us did not meet the standards we strive to uphold. Our team is committed to ensuring all guests enjoy a restful environment, and we regret this was not your experience. We appreciate your loyalty as a Classic member of our ALL Accor program. Your feedback regarding the check-in process and booking information has been noted, and we will review our communication procedures to provide clearer guidance for future guests. While our 24-hour reception is always available to address concerns during stays, we understand we missed opportunities to assist during your visit. Please know we take such matters seriously and will reinforce noise management protocols to maintain tranquility for all visitors. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 868 reviews 6.8/10 Location
  • 1,103 reviews 5/10 Room
  • 780 reviews 7.2/10 Service
  • 18 reviews 7.1/10 WiFi
  • 619 reviews 3.1/10 Comfort
  • 467 reviews 6.3/10 Cleanliness
  • 457 reviews 5.4/10 Value
  • 367 reviews 5.7/10 Breakfast

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