ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 3.9/5 1,619 reviews

ibis budget Brussels Airport - Image 1
ibis budget Brussels Airport - Image 2
ibis budget Brussels Airport - Image 3
ibis budget Brussels Airport - Image 4


ALLSAFE approved hotel

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast


Non contractual photo

ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,619 reviews

TripAdvisor Rating  3.0/5  1,472 reviews

Had to wait 9 min for someone to show up at the reception desk at midnight

Customer review rating 1.5/5

Leslie D. Solo - Confirmed reviews ALL

Online said it had a shuttle service. It does not! Taxi is 29 euros

Dear Leslie, Thank you for this review about your recent stay. We appreciate your positive remarks on our eco-friendly initiatives and our efforts to reduce single-use plastic items. We are committed to continuously improving our sustainability practices and your feedback is valuable in this regard. We apologize for the inconvenience you experienced during your stay. We understand that waiting at the reception desk and the confusion regarding the shuttle service were not ideal. Please note that we do not offer a shuttle service, and we recommend using public transport or a taxi to reach the airport. We will ensure that our online information is accurate to avoid any future misunderstandings. We also acknowledge your concerns about the check-in process and will work on improving our efficiency to minimize waiting times. As for the noise in the room, we encourage guests to report any issues during their stay so that we can address them promptly and ensure a comfortable experience. We are also continuously working on enhancing our internet connection speed to better serve our guests. Regarding your ALL Accor Live Limitless Loyalty Programme membership, we appreciate your feedback and will strive to improve the benefits and satisfaction for our valued members like you. We hope you will consider staying with us again in the future. Best regards, Karim Haraké, General Manager

Well locates. Enjoyed the stay

Customer review rating 4.0/5

Rudi S. Solo - Confirmed reviews ALL

Arrived as a walk-in and was received very friendly and the helpfull staff made me feem welcome and even assisted to secure a taxi for me.

Dear Rudiger, Thank you for sharing your point of view. We are delighted to hear that you found our location convenient and enjoyed your stay with us. Our staff takes great pride in providing a warm and welcoming atmosphere, and we are glad that the receptionist on duty on the evening of September 13th was able to assist you with your needs. We appreciate your feedback regarding the pricing and the availability of food and beverages. While we do offer a cold buffet breakfast for 9 euros, we understand that some guests may prefer a wider selection. For future visits, you may consider trying the breakfast at the Ibis Red located across the parking lot, which offers additional options such as eggs. As for the pricing, we strive to provide competitive rates while maintaining the quality of our services. We also offer a secured parking facility for our guests at a rate of €12/24h. We apologize for any inconvenience you may have experienced during your stay and appreciate your understanding. Your feedback is valuable to us as it helps us improve our services and better cater to our guests' needs. We hope to welcome you back. Best wishes, Karim Haraké, General Manager

Close to the airport

Customer review rating 3.5/5

Pskorka Business - Confirmed reviews ALL

Simple budget hotel, not exactly at the airport but around 4 km by car. There is no shuttle service and need to pay 12 Eur/night for parking.

Dear Pal, Thank you for commenting on your stay. We appreciate your positive feedback on our hotel's proximity to the airport. We understand that the lack of shuttle service and the parking fee may have been inconvenient for you. However, we do offer public transport options and a secure parking facility for our guests' convenience. We apologize for the mix-up with your room upon arrival, and we're glad that our team was able to resolve the issue promptly. We also acknowledge your concerns about the absence of a hairdryer and the empty detergent dispensers. We will address these matters with our housekeeping team to ensure a better experience for our future guests. Our hotel focuses on eco-friendly initiatives, and we appreciate your feedback on our efforts to replace single-use plastic items. We hope that we can welcome you back in the future. Best wishes, Karim Haraké, General Manager

Well located, good price, good breakfast

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good hotell, friendly staff

Dear Hanna, Thank you for sharing your review. We are delighted to hear that you found our location convenient and appreciated the good value of your stay. It's great to know that our friendly staff made a positive impression on you. We are also pleased that you enjoyed our breakfast selection, which offers a variety of options to cater to different tastes. It would be a pleasure to have you return on a future occasion. Best wishes, Karim Haraké, General Manager

Value for money - yes - but situated in an area without any restaurants, supermarkets or city life.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The reception has been very friendly, and the staff was excellent. The room is ok - and absolutely for the price - great value for money. The downside is that the area is an industrial area with no restaurants, nothing to do, and a supermarket is half an hour walk away. Zaventem city center is more cosy, but far.

Dear Guido, We'd like to thank you for reviewing your experience. We are delighted to hear that you found our team to be friendly and excellent, and that you appreciated the value for money our hotel offers. We always strive to provide a comfortable stay for our guests. We understand your concerns about the location and the lack of nearby restaurants and supermarkets. Our hotel is indeed situated in an industrial area, and we apologize for any inconvenience this may have caused. For future reference, there are public transport options available nearby that can take you to livelier areas more quickly. Additionally, we appreciate your feedback on the beds and showers, and we will take it into consideration for future improvements. We are glad that you enjoyed the service provided by our receptionist and breakfast lady, and we will make sure to pass on your kind words to them. We hope to welcome you back. Best wishes, Karim Haraké, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,099 reviews 6.8/10 Location
  • 1,474 reviews 5/10 Room
  • 972 reviews 7.6/10 Service
  • 32 reviews 7.4/10 WiFi
  • 881 reviews 3.2/10 Comfort
  • 666 reviews 4.9/10 Value
  • 612 reviews 6.2/10 Cleanliness
  • 442 reviews 6.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Diegem