ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 4.0/5 754 reviews

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Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

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ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  754 reviews

TripAdvisor Rating  3.2/5  1,492 reviews

Customer review rating 5.0/5

Dominiek S. Families - Confirmed reviews ALL

We had a great hospitality by manager Yasser, two clean rooms, great bedding and an honest and healthy breakfast.

Dear Dominiek, We would like to thank you for this great review of your recent experience with us. It is wonderful to know you enjoyed your stay at ibis Budget Brussels Airport. We are thrilled that you appreciated our clean and comfortable rooms, along with the quality of our bedding. Our team, especially Yasser, takes great pride in providing warm hospitality, and we are delighted this contributed to your positive experience. The breakfast offering, which focuses on fresh and varied options, is designed to start your day right, and we are glad you found it satisfying. Thanks also for highlighting the transparency of our pricing and booking process. We strive to ensure clarity and honesty in all interactions, so our guests can feel confident and relaxed throughout their stay. We are also pleased that you valued the benefits of the ALL Accor loyalty program, which we continuously aim to enhance for members like you. We look forward to welcoming you back in the future. Kind regards, Karim Haraké, General Manager

Customer review rating 4.5/5

Theo D. Solo - Confirmed reviews ALL

Calm and comfortable, but expensive parking No thrills stay, simple, seemed fairly calm. Parking at 14 eur per night is steep though...

Dear Theo, Thank you very much for this kind review of your recent stay. We are delighted you enjoyed a peaceful and restful stay at our hotel. Your Classic status in our loyalty program shows your trust in us, and we value your commitment. That said, we regret the inconvenience with the parking rates and occasional connectivity issues. Our parking fees are set competitively for secured 24-hour access, and we continuously work to enhance our WiFi coverage across all floors. Finally, we’re glad your overall experience met your expectations, and we hope the convenient transport links to Brussels Airport added ease to your trip. We hope to see you for another enjoyable stay, Kind regards, Karim Haraké, General Manager

Customer review rating 0.5/5

Xiaolin L. Couples - Confirmed reviews ALL

A hotel named with "airport" is more than 5km away from airport and has no shuttle bus! unbelievable! There is no tooth brush or tooth paste in the room, the reception told me to ask in ibis hotel. I did, they charged me 4 Euros!

Dear L., Thank you for taking the time to share your experience. We appreciate your positive remarks about your booking and check-in experience, as well as your satisfaction with the accommodation, our team’s service, and the value provided. It’s also heartening to know our sustainability efforts aligned with your values. However, we sincerely apologize that your experience fell short in some areas. While we aim to provide clear information about our location and amenities, we regret any confusion regarding airport accessibility and room facilities. Our team remains available to assist guests with additional needs whenever possible. We’re nonetheless encouraged by your recognition of our check-out process and commitment to environmental responsibility. Your feedback helps us maintain high standards while addressing areas for improvement. We look forward to welcoming you back for an improved experience. Best wishes, Karim Haraké, General Manager

Customer review rating 4.5/5

Greg M. Families - Confirmed reviews ALL

Great reception, simple accommodation, zero problems.

Dear Greg, We appreciate that you took the time to share your experience with us. We are delighted you enjoyed your stay with your family at ibis Budget Brussels Airport. It is wonderful that our team made a great first impression and your accommodation met your needs. We always aim to provide straightforward comfort for all our guests. That said, we take note of your comment regarding the breakfast selection. While we offer a variety of options including fresh breads, cereals, and local products, we appreciate your feedback as we continue to explore ways to enhance our offerings. Finally, we are glad the overall experience left you satisfied and that you found everything hassle-free during your visit. We hope the convenient transport links made exploring Brussels and reaching the airport smooth for your family. We hope that we M. have the pleasure of welcoming you back in the future. Kindest regards, Karim Haraké, General Manager

Customer review rating 5.0/5

L. L. L. C. Families - Confirmed reviews ALL

Nice staff and clean room

Dear L. Li, Please accept our sincere thanks for this glowing review. We are delighted that your family stay at ibis Budget Brussels Airport met your expectations. It was our pleasure to provide a welcoming environment, and we are glad you found your room comfortable and well-maintained. Our team takes great pride in ensuring every guest feels valued during their visit. We also appreciate your loyalty as an ALL Accor Classic member and your recommendation of both our hotel and the loyalty programme. It’s wonderful to know you had such a pleasant stay with us. We look forward to welcoming you back in the future. Kind regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 861 reviews 6.8/10 Location
  • 1,097 reviews 5/10 Room
  • 778 reviews 7.2/10 Service
  • 18 reviews 7.1/10 WiFi
  • 616 reviews 3.2/10 Comfort
  • 463 reviews 6.4/10 Cleanliness
  • 455 reviews 5.4/10 Value
  • 367 reviews 5.7/10 Breakfast

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