ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 3.9/5 1,116 reviews

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Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Room 1

Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

Non contractual photo

ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,116 reviews

TripAdvisor Rating  3.0/5  1,487 reviews

Great staff

Customer review rating 5.0/5

Jessica G. Business - Confirmed reviews ALL

Dear Jessica, Thank you for sharing your review. We are thrilled to hear that your stay was enjoyable and met your expectations. It is great that you found our team to be helpful and accommodating, ensuring your needs were met throughout your visit. We take pride in our staff's commitment to service excellence. Additionally, we are pleased that you recognized the value we offer with our competitive pricing, which is an important aspect to us as we strive to provide quality accommodations at affordable rates. It would be a pleasure to welcome you back. Best wishes, Karim Haraké, General Manager

Cozy hotel

Customer review rating 4.5/5

Robert Business - Confirmed reviews ALL

Dear Robert, Thank you for taking the time to share your review. We are delighted that you found our hotel to be a tranquil and pleasant retreat. It's great that you enjoyed the serene atmosphere, which we strive to maintain for all our guests. While we are glad to hear that you had a satisfactory stay, we noted your feedback regarding the internet connection speed. Providing a seamless online experience is important to us, and your comments are instrumental in helping us enhance this aspect of our service. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

Used to the place

Customer review rating 3.0/5

Philippe L. Friends - Confirmed reviews ALL

Dear Philippe, Thank you for taking the time to share your review. We regret to hear about the issues you encountered with the television in room 409. Our guests' comfort is of utmost importance and we apologize for any inconvenience this may have caused. Furthermore, we are concerned about the disturbance you experienced due to the loud altercation on your floor. We strive to provide a peaceful environment for all our guests and we apologize that this was not the case during your stay. We hope you were able to appreciate our proximity to Brussels Airport and the convenience it provides for early flights, as well as our amenities such as free high-speed internet and a variety of breakfast options. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

Hotel is well located and I had a very good stay.

Customer review rating 4.5/5

Alfred Families - Confirmed reviews ALL

Dear Alfred, Thank you for taking the time to share your review. We're thrilled to hear that your stay at our hotel lived up to your expectations. We are delighted that you found our rooms impeccably clean and that the welcoming nature of our reception team contributed positively to your experience. Cleanliness is a top priority for us, and we're happy to know we hit the mark for you. Our reception staff is dedicated to making every guest feel at home, and it's wonderful to see their efforts recognized. However, we understand that the breakfast variety did not quite meet your expectations. We strive to offer a diverse and satisfying breakfast experience, and we apologize if we fell short in this area. We appreciate your suggestion and will certainly consider how we can enhance our breakfast selection to better satisfy our guests' preferences. Finally, we're pleased that you appreciated the convenient location of our hotel. Situated near Brussels Airport, the NATO headquarters, and only a 20-minute drive from the city center, we take pride in our strategic location that caters to both business and leisure travelers alike. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

bon sejour

Customer review rating 2.5/5

T. V. Families - Confirmed reviews ALL

Dear T., Thank you for taking the time to share your review. We are sorry to hear about the confusion regarding the parking fees. Our hotel offers secure parking with a charge of €14/24h, which we strive to communicate transparently in our pre-booking information. We understand how unexpected charges can be frustrating and we apologize for any inconvenience this may have caused you. We also regret to hear that there was an oversight in providing the baby crib you requested. Our aim is always to accommodate our guests' needs to the best of our ability, and we apologize for any inconvenience this might have caused during your stay. We hope we will have the opportunity to see you again in the future. Best regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 1,090 reviews 7.1/10 Location
  • 1,403 reviews 5/10 Room
  • 970 reviews 7.4/10 Service
  • 28 reviews 6.7/10 WiFi
  • 819 reviews 3.1/10 Comfort
  • 580 reviews 6.4/10 Cleanliness
  • 569 reviews 5.3/10 Value
  • 428 reviews 5.8/10 Breakfast

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