ibis budget Brussels Airport 1 star

Customer review rating 3.9/5 5,560 reviews

ibis budget Brussels Airport
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+ 8 Services
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Room 1

Number of guests
Children's age

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ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 25-minutes shuttle bus drive to the airport

  • Web corner and free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • BRUSSELS AIRPORT
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Brussels Airport

Bessenveldstraat
1831
diegem
belgium

Tel: +3227095590

Fax: (+32)27095595

Check-in from 12h00

Check out up to 12h00

  • By plane

    BRUSSELS AIRPORT At 4.7km / 2.92 miles - Shuttle free

  • By plane

    BRUXELLES At 3km / 1.86 miles

  • By car

    BRUSSELS RING ROAD At 1km / 0.62 miles

  • By train

    DIEGEM At 1.9km / 1.18 miles

GPS :50.882787, 4.437716

Our accommodations

Modern and functional, these are the Ibis budget Brussels Airport hotel rooms. Comfortable bedding, bathroom with separate toilet, flat-screen TV and free WiFi. Convenient bunk beds in our triple rooms.

DOUBLE - room with one double bed for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Multimedia hub

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Multimedia hub

TRIPLE - room with a double bed and a single bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room
  • Multimedia hub
Rooms

Our guest reviews for
ibis budget Brussels Airport

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

5,560 reviews

tripadvisor

TripAdvisor Rating 3.0/5

1,444 reviews

Well located

Customer review rating 3.9/5

420 Business - 04/03/2020 Confirmed reviews ALL

I was satisfied with the condition. I reached easily the location where the meeting took place.

Dear C., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office

Fine for the purpose

Customer review rating 3.9/5

Anonymous Couples - 03/03/2020 Confirmed reviews ALL

Bit of a surprise on arrival when the young receptionist couldnt find our booking. having found it, we were then allocated a double room when we had actually booked a triple. As it happened, it didn't matter but since the hotel did not seem full, it was rather unexpected. Apart from that, however, the stay was as we expect from the chain.

Dear Mrs. G., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office

Good price - Breakfast is an issue

Customer review rating 3.9/5

Joshua Business - 02/03/2020 Confirmed reviews ALL

I paid the 'including breakfast' rate. I went down to breakfast at 6:30 am. I walked in the door to the breakfast area, it was unlocked and lights were on. I saw that the breakfast appeared ready. All the food was out. I was about to grab a plate when an Ibis employee walked in and told me it wasn't open yet and I couldn't have breakfast. She said it didn't open until 7:00 am. I was disappointed and frustrated that I couldn't just grab some bread and juice. My shuttle to the airport left at 6:55 am. Why does the breakfast not start earlier? For people who have to leave early for work or flights, this is disappointing. Also the employee could have seen that everything was already prepared, and that I had my luggage, and she could have allowed me to grab a quick breakfast. No harm would have been done.

Dear mr C., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. Regarding the breakfast we will discuss this with our collegue who was working at that time. She could have proposed you a breakfast to go if you would like to have that. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Inexpensive hotel well located for the airport

Customer review rating 3.9/5

Sabine Business - 28/02/2020 Confirmed reviews ALL

Easy check-in. Free shuttle. Basic but fine hotel for short stays.

Dear mrs D., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

bad experience

Customer review rating 3.9/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

A lot of noise in the room itself and from other guest. In the middle of the night there were guys screaming very loud and this went on for a few hours.

Dear Guest, Thank you for your review. We are very sorry to hear that you were inconvenienced due to noise during your visit. Please don't hesitate to inform our reception team if you are disturbed by our other guests, so that we may take appropriate action. We hope to welcome you back for an improved experience in future. Kind regards, Susanne van de Vinne, General Manager

location is good

Customer review rating 3.9/5

Durlava B. Business - 25/02/2020 Confirmed reviews ALL

Extremely poor interaction with reception desk employees. I had just requested that part of the payment I make in cash and remaining in card. The reason being, I had 50 euro in one of my credit card, which I wanted to fully utilize before using the cash. They simply refused and say, I should pay everything in cash and such bifurcation is not possible. I was travelling as part of an official trip and if you check my transactions, I stayed 10 days with IBIS Kortrijk, till 24th Feb, and needed to stay one night at IBIS airport budget hotel as I had to fly early morning to Zurich. Since the corporate travel card had Euro in it and then office would transfer CHF for my stay in Zurich, I had made the request of using it for part payment. This is my worst IBIS experience

Dear Durlava, Thank you for your feedback. We are glad that our location was ideal for your stay. However, we are very sorry for the misunderstanding that occurred when you tried to pay. There is no reason why your request was not possible. We will ensure that the reception team is informed so this does not happen again. We hope despite this to welcome you again for an improved stay with us. Kind regards, Susanne van de Vinne, General Manager

Well located

Customer review rating 3.9/5

Onderhoe Families - 23/02/2020 Confirmed reviews ALL

They could add that you have to pay 12euros for parking.

Dear R.N. O., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

overall OK stay

Customer review rating 3.9/5

Aj Business - 20/02/2020 Confirmed reviews ALL

Arrived after midnight due to flight delay, and even though I´ve called some hours earlier to notify about this delay on my flight, my reservation was lost. The friendly personal in the reception was able to find me a room but told me I was lucky cause the hotel was fully booked. Room can use some upgrade

Dear AJ, Thank you for taking the time to share your feedback. We are pleased to know that our reception team was able to find a quick solution for you upon arrival. Please accept our apologies for any inconvenience regarding your reservation. We look forward to the pleasure of seeing you again in the future. Kind regards, Susanne van de Vinne, General Manager

Good price for short sty and clean but it’s too much noisy

Customer review rating 3.9/5

Santi Couples - 17/02/2020 Confirmed reviews ALL

I really like Ibis Budget Brussel Airport, the room is clean and good price, but it’s too noisy from outside of the room, we cannot really sleep because around 2am other guests was so noisy and loud

Dear Santi, Thank you for taking the time to review your stay. We are pleased you had a pleasant stay and appreciated our high standards. However, we are sorry for any inconvenience and encourage our guests to let us know of any issues while on-site so that we can take immediate action with the required discretion. We hope to see you again on a future occasion. Kind regards, Susanne van de Vinne, General Manager

Good value for money

Customer review rating 3.9/5

Geneviève Couples - 13/02/2020 Confirmed reviews ALL

Clean room for a small budget

Dear mrs D., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

great team in restaurant

Customer review rating 3.9/5

Steven Business - 13/02/2020 Confirmed reviews ALL

Have tried to write a revieuw while i was their, but the app didn't allow me to do it. a great appreciation towards the restaurant team in Ibis hotel. They saw everything and where very professional. Just a look and they saw you needed something. those 2 in the restaurant where a perfect working couple. THANK YOU for the great service that evening Mon.3/2/2020

Geachte meneer V., Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan het team van ibis Brussels Airport. Wij zijn ervan overtuigd, dat uw reactie iedereen zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

well located when people go on car

Customer review rating 3.9/5

Guillermo Business - 10/02/2020 Confirmed reviews ALL

Good option if one goes by car. cleansed. Online booking worked well. the only negative point is the parking charge, 12 euros a night

Dear sir H., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office

Convenient before a flight

Customer review rating 3.9/5

Nad Solo - 07/02/2020 Confirmed reviews ALL

Friendly staff, having done the check in online meant I just had to pick up the key at reception, very handy when arriving late at night. Rooms have been renovated since the last time I had stayed there, having a fresher look, and the heating was quick to do its job. Beds are the standard Ibis budget type, which suits me.

Dear mrs S., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

all we needed, super breakfast

Customer review rating 3.9/5

Frederic D. Families - 06/02/2020 Confirmed reviews ALL

price quality this is top. classical Ibis rooms, have all we need, clean and comfortable. a super extra is the great breakfast.

Dear Mister Frederic D. We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

A good hotel for a quick stop

Customer review rating 3.9/5

Chris Business - 04/02/2020 Confirmed reviews ALL

Bed was comfortable and the staff were friendly. Check in was super quick, and the room was clean. Free airport shuttle bus is very useful.

Dear mr W., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Good Value

Customer review rating 3.9/5

Raquel T. Solo - 04/02/2020 Confirmed reviews ALL

Very clean, quiet. Pleasant staff.

Dear Mrs t., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Easy check in, polite welcome.

Customer review rating 3.9/5

Jb Business - 03/02/2020 Confirmed reviews ALL

I stay often, the staff are always very helpful and friendly.

Dear mr B., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Very convenient A

Customer review rating 3.9/5

Denise C. Couples - 01/02/2020 Confirmed reviews ALL

An overnight stop before an early flight. Room was clean,comfortable and compact. The restaurant/bar in the Ibis across the road is very good too. Next morning we used the free shuttle bus. Perfect.

Dear Mrs T., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can be of service again in the future. Sincerely, Front Office

Home away from home

Customer review rating 3.9/5

Gabriel G. Business - 01/02/2020 Confirmed reviews ALL

From the Front desk staff to the room service, this place is very good. Although it has raised the prices over the last months it is still a good option.

Dear mr G., We very much appreciate your comments regarding your stay at the ibis budget Brussels Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kim Luyten Exploitation Manager ibis budget Brussels Airport Bessenveldstraat 17– 1831 Diegem - Belgium Tel.: +32 (0)2 709 55 90 - Fax : +32 (0)2 709 55 95 H5… ibis.com - accorhotels.com

Practical choice for people wishing to stay at the airport

TripAdvisor rating 3.0/5

Sabine D Business - 01/02/2020 TripAdvisor review

Great low-cost, no-frills hotel. This is a very good choice for people wishing to be close to the airport at a very low cost. The rooms are functional and clean and the staff pleasant. The airport shuttle means that there are no additional costs to staying in this hotel, and the hotel also benefits from being on a bus line and some 10 minutes' walk from Diegem train station which also has direct links to Brussels City Centre. The only things that would make this hotel better would be hair dryers and a broader selection of snacks from the vending machine.

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