ibis budget Brussels Airport 1 star

Customer review rating (ALL Rating) 4.0/5 783 reviews

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Description

Hotel extras

  • 187 guest rooms

  • Free WIFI throughout the hotel

  • Enjoy dinner at the ibis Kitchen restaurant & Lounge

  • Outdoor and indoor parking facilities

  • All-you-can-eat breakfast buffet for a very sharp price

Our accommodation(s)

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Hotel location

ibis budget Brussels Airport

Bessenveldstraat 17C
1831 DIEGEM
Belgium

GPS:50.882787, 4.437716

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

IBIS RESTAURANT

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ibis restaurant

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  783 reviews

TripAdvisor Rating  3.2/5  1,491 reviews

Customer review rating 3.5/5

Renato F. A. Couples - Confirmed reviews ALL

Simple, clean & effective for a single night sleepover. It could improve having water to sell to the guests & airport suttle together with Ibis Hotel at the same site. Taxi fare from the airport to the hotel was a rip-off!

Dear Renato F., Thank you for taking the time to provide your feedback. We are pleased your room met expectations for hygiene and practicality during your brief visit. That said, we regret certain amenities and travel arrangements fell short of your standards. Nonetheless, our location near the airport remains advantageous for quick transfers. We do hope that you will return on another occasion. Best regards, Karim Haraké, General Manager

Customer review rating 4.5/5

Christopher F. Couples - Confirmed reviews ALL

Excellent stay. Thank you for having us

Dear Christopher, Thank you for taking the time to share your feedback. We are delighted to hear you had such a positive experience with us. Your satisfaction is what motivates us every day. It is wonderful to know you value our ALL Accor loyalty program and found our communication options suitable. We will continue working to maintain this standard during your future visits. We look forward to seeing you again. Kind regards, Karim Haraké, General Manager

Customer review rating 0.5/5

Aristeidis T. Business - Confirmed reviews ALL

Arrived at 15:00 and the room was cold. tried to switch on the heating, but it did not work. informed reception and they told me that they will look at it, as the heating turns on at 16:00. left the building as i had meetings to attend and returned around 19:30. Still cold and the radiator was not working. informed the reception and they moved me to a different room. the radiator was turned on but it did not got worm. i asked for an extra blanket. it was filthy. the corridors of the hotel were not in good position. tear marks and dirty. really noisy environment.

Dear Aristeidis, Thank you for taking the time to share your feedback. We are truly sorry to hear that some aspects of your stay did not meet your expectations. We sincerely apologize for the discomfort you experienced with the room environment, common areas conditions, and ambient disturbances. Your feedback about the accommodation standards and value perception has been noted, and we will review these points with our team. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Karim Haraké, General Manager

Customer review rating 4.5/5

Ravina M. Solo - Confirmed reviews ALL

Good stay

Dear Ravina, We really appreciate this positive review about your stay. We’re delighted you had a positive experience at ibis Budget Brussels Airport. It’s wonderful to hear our services met your expectations as a valued ALL Accor loyalty member. We appreciate your strong recommendation score and hope to continue providing you with reliable comfort during your travels. We look forward to seeing you again on your next visit. Best wishes, Karim Haraké, General Manager

Customer review rating 4.0/5

Fredah M. Business - Confirmed reviews ALL

The room was very clean with version linens. The breakfast was had little options. The handlers were hospitable

Dear Fredah. Thank you for your review. We’re delighted you appreciated your clean room and fresh linens during your business trip. Our team takes pride in maintaining comfortable accommodations and will be thrilled to hear their hospitality stood out. That said, we regret our breakfast selection didn’t meet your needs. While we focus on essential morning offerings, we’re always exploring ways to enhance our guests’ experience. Finally, we hope our convenient location near public transport options made exploring Brussels Airport area effortless during your stay. We hope that we have the pleasure of welcoming you back in the future. Best regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 887 reviews 6.8/10 Location
  • 1,117 reviews 4.9/10 Room
  • 801 reviews 7.2/10 Service
  • 19 reviews 7.3/10 WiFi
  • 632 reviews 3/10 Comfort
  • 473 reviews 6.3/10 Cleanliness
  • 456 reviews 5.4/10 Value
  • 365 reviews 5.4/10 Breakfast

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