ibis Styles Sibiu Arsenal 3 stars

Customer review rating (ALL Rating) 4.6/5 267 reviews

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ibis Styles Sibiu Arsenal - Image 1
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48 BULEVARDUL VICTORIEI, 550024 SIBIU, Romania

Description

Hotel extras

  • Indoor and outdoor parking

  • Bus station directly outside

  • Pet friendly

  • Sibiu Airport nearby

  • Bright conference room

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with 2 single beds

Photo out of - Standard room with 2 single beds

Enjoy comfortable night in Standard room with the high quality Sweet Beds by ibis.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Optical fiber

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Enjoy the comfort of the extra space in our Superior room with 1 double bed.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Optical fiber

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Enjoy comfortable night in Superior room with the high quality Sweet Bed by ibis.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Bunk bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Enjoy the comfort of the extra space in our Premium room with 1 double bed.

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Optical fiber

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Enjoy the comfort of the extra space in our Premium room with 2 single beds.

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Optical fiber

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Enjoy the comfort of the extra space in our Family Suite.

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio
  • PrinterAdditional charge

Internet Facilities

  • Optical fiber
  • Wireless internet in your room

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Sibiu Arsenal

48 BULEVARDUL VICTORIEI
550024 SIBIU
Romania

GPS:45.782734, 24.137774

Telephone
Fax +40000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • SBZ Additional charge
  • SIBIU AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 73 rooms
  • One room for people with reduced mobility
  • 17 family rooms
  • 73 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

5 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Indoor unheated pool Additional charge

  • Covered
  • Nearby

Indoor heated pool Additional charge

  • Covered
  • Nearby

Fitness

  • On site
  • Jacuzzi/Whirlpool bath Additional charge
  • Sauna room Additional charge
  • Solarium / UV Additional charge
  • Massage Additional charge

Sports and leisure

Dart board Additional charge

  • Nearby

Football Additional charge

  • On site

Squash court Additional charge

  • On site

Dart board Additional charge

  • On site

Bike rack facilities Additional charge

  • On site

Basketball court Additional charge

  • On site

Badminton court Additional charge

  • Nearby

Bowling Additional charge

  • Nearby

Volleyball Additional charge

  • Nearby

Pedal boat Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Squash court Additional charge

  • Nearby

Football Additional charge

  • Nearby

Bike rack facilities Additional charge

  • Nearby

Kayaking Additional charge

  • On site

Bowling Additional charge

  • On site

Pedal boat Additional charge

  • On site

Badminton court Additional charge

  • On site

Athletics stadium Additional charge

  • On site

Table tennis Additional charge

  • On site

Volleyball Additional charge

  • On site

Boat excursions Additional charge

  • On site

Tennis Additional charge

  • Nearby

Athletics stadium Additional charge

  • Nearby

Tennis Additional charge

  • On site

Basketball court Additional charge

  • Nearby

Kayaking Additional charge

  • Nearby
  • On site
  • Outdoor parking
  • Private

Public indoor parking

Additional charge

Parking information

  • On site
  • Indoor parking
  • Public

RESTAURANT

Photo out of - RESTAURANT

Welcome to restaurant, a unique dining experience that brings the best of Romanian cuisine to your table. Our menu offers international dishes with local touches and flavors, making it perfect for families and business travelers alike.

Cooking style
International
Capacity
100
Accessibility
Accessible service
550024 Sibiu, Romania
Telephone +40000000

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu

Welcome to restaurant, a unique dining experience that brings the best of Romanian cuisine to your table. Our menu offers international dishes with local touches and flavors, making it perfect for families and business travelers alike.

Enjoy a full range of craft beers and local alcohol while unwinding in our cozy lounge. Our lobby bar features traditional Romanian touches that will add a touch of local culture to any evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  267 reviews

Customer review rating 5.0/5

Florin I. A. Families - Confirmed reviews ALL

Dear Florin, Thank you very much for your kind feedback! We are delighted to hear that you had an excellent stay at ibis Styles Sibiu Arsenal and that everything was to your satisfaction. We also appreciate your suggestion regarding mosquito nets. It is a valuable observation, and we will take it into consideration as we continue to improve our guests’ comfort. We look forward to welcoming you back to Sibiu soon! Warm regards, Florin Tircomnicu Operations Manager

Customer review rating 3.5/5

Liviu S. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the temporary electricity and water shortages during your stay. We understand how disruptive this can be and regret that it affected your overall experience. We appreciate your understanding and hope to have the opportunity to welcome you back and provide you with the comfortable stay you deserve. Warm regards, Florin Tircomnicu Operations Manager

Customer review rating 5.0/5

Jannie B. Couples - Confirmed reviews ALL

Dear Jannie, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at ibis Styles Sibiu Arsenal and that our reception team made you feel so welcome. It is fantastic to know that you appreciated the room, air conditioning, pool, location, parking, and our breakfast selection. Hearing that you have been comparing your stays at other hotels to your experience with us is truly the greatest compliment! We hope to have the pleasure of welcoming you back to Sibiu soon and making your next stay just as memorable. Warm regards, Florin Tircomnicu Operations Manager

Customer review rating 4.0/5

Alin B. Friends - Confirmed reviews ALL

Customer review rating 3.5/5

Oliver M. Couples - Confirmed reviews ALL

Dear Florin, Thank you very much for your kind feedback! We are delighted to hear that you had an excellent stay at ibis Styles Sibiu Arsenal and that everything was to your satisfaction. We also appreciate your suggestion regarding mosquito nets. It is a valuable observation, and we will take it into consideration as we continue to improve our guests’ comfort. We look forward to welcoming you back to Sibiu soon! Warm regards, Florin Tircomnicu Operations Manager

Customer review rating 3.5/5

Liviu S. Business - Confirmed reviews ALL

Electricity and water shortage were disturbing

Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the temporary electricity and water shortages during your stay. We understand how disruptive this can be and regret that it affected your overall experience. We appreciate your understanding and hope to have the opportunity to welcome you back and provide you with the comfortable stay you deserve. Warm regards, Florin Tircomnicu Operations Manager

Customer review rating 5.0/5

Jannie B. Couples - Confirmed reviews ALL

The staff in the reception were so friendly and made everything easy for us. The room was perfect, the air condition was amazing, the pool was great, the location was good, and the parking close to the hotel. The breakfast had everything. We realy enjoyed our stay, and every hotel we staude at since, were compared to this one.

Dear Jannie, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at ibis Styles Sibiu Arsenal and that our reception team made you feel so welcome. It is fantastic to know that you appreciated the room, air conditioning, pool, location, parking, and our breakfast selection. Hearing that you have been comparing your stays at other hotels to your experience with us is truly the greatest compliment! We hope to have the pleasure of welcoming you back to Sibiu soon and making your next stay just as memorable. Warm regards, Florin Tircomnicu Operations Manager

Customer review rating 4.0/5

Alin B. Friends - Confirmed reviews ALL

Nice place, but there were missing facilities and confort

Customer review rating 3.5/5

Oliver M. Couples - Confirmed reviews ALL

Nice clean simple hotel with access to the Mercure swimming pool and breakfast which was great, we were just a little hot in the room since the air con was faulty and wouldn’t stay on.

Customer review rating 4.5/5

Ion T. Couples - Confirmed reviews ALL

Comfortable stay, the hotel is well located - good proximity to the park and stadium , were there for a sport event .

Customer review rating 5.0/5

Alexander H. Business - Confirmed reviews ALL

all things are top in your hotel

Customer review rating 4.0/5

Silvia T. Couples - Confirmed reviews ALL

The rooms and halls are super ugly designed and decorated. The bed is really uncomfortable because of the mattress and small size of the bed. Even tho I asked the cleaners to clean our room, no toilet paper was added even though we needed it, the towels were unchanged, the bed was left the way I made it, everything was untouched, except the garbage, which was taken. The only good this was the staff and breakfast, which was above average, compared to other similar hotes or even better hotels in the area. Also, if you don't get a membership with their hotel group, you have to pay everyday to park your car in their parking lot, which is a lot of money in the end and is really stupid. All in all, it wasn't that bad, but it also wasn't a good stay.

Customer review rating 5.0/5

Lupasteanu R. Business - Confirmed reviews ALL

The hotel is close to the green area Arsenal Park and only 30 min walk or 5-10 min by car from the city center. The room was spacious, comfortable, staff was helpful, breakfast was varied, healthy and on departure day we left our luggage for a few hours in the hotel luggage room, which was of great help.

Customer review rating 4.5/5

Magdalena M. Couples - Confirmed reviews ALL

Our stay at the Ibis Styles Sibiu Arsenal was very pleasant however there were things that can’t go unnoticed. Let me start with good things- room was clean and comfortable, breakfast was varied and delicious. The downside of our stay was staff shortage at the breakfast, during two very busy days there was one member of breakfast team that did his best (big thanks to Sebastian) to refill buffet and clean tables however because of ignorant management that didn’t foreseen that, people had no place to sit due to tables occupied by dirty dishes. Big problem during our stay was reception, those people need soft skills training. When we arrived we were ignored, receptionist (who we believe was either front desk manager or someone senior on her position) instead of acknowledging us with just simple “ I will be there with you in a second”, walked away. The next day we asked for our safe to be fixed, she took a note but nothing happened. We we went to report that safe remained unfixed another young female receptionist was leaving voice messages to someone on her phone, ignoring us and saying something in Romanian in a sense: “my colleague will take care of you”. Luckily showed out very professional male receptionist who not only took matter in his hand by fixing our safe himself but also show the highest level of professionalism that both of female receptionist should learn from.

Customer review rating 4.5/5

Lucian B. Couples - Confirmed reviews ALL

Well located, near the parc. The breakfast is very good.

Customer review rating 3.5/5

Liviu S. Business - Confirmed reviews ALL

I'm satisfied with the overall quality, but there are small and annoying details that could be eliminated (noisy air conditioning, problems with lightning, etc)

Customer review rating 5.0/5

Simona R. Business - Confirmed reviews ALL

I feel very well each time I stay here. Breakfast is delicous, The restaurant overall has very tasty foods. The parc near the hotel is perfect for walking or jogging.

Customer review rating 5.0/5

Gheorghe C. Families - Confirmed reviews ALL

Excelent

Customer review rating 5.0/5

Sandulescu R. Families - Confirmed reviews ALL

There is still some work to be done with the cleaning staff. I was asked if I wanted my room cleaned every day. I had plenty of clean towels in my room, but I don't think the dust was wiped away in those seven days, nor do I think the vacuum cleaner was used.

Customer review rating 2.0/5

Dorin V. Families - Confirmed reviews ALL

The pool maintenance should have been announced since it was a big part of choosing the hotel and when I singled this to the person at the front desk I was basically told to deal with it, not even some words to state the uncomfortable situation or a complimentary dinner to make up for this, really poor hospitality. The fact that every single door opening was getting in a huge draft in every part of the hotel including the dinning area was not good at all, I suggest to isolate the eating space. Small bathroom with literally inches of space to move around, also disappointing.

Customer review rating 5.0/5

Fouchs A. Business - Confirmed reviews ALL

Clean and spacious room, very good breakfast, wonderful in one word

Customer review rating 3.0/5

Cristian O. Families - Confirmed reviews ALL

The room received was new clean and according description, as the hotel is quite new. The problem is from my point view the way hotel and situations are managed - there was a very large group or groups of children/youth which unfortunately arrived late after 22:00. And for more than 30 minutes there was high noise and disturbance. Although we checked-in around 21:00 and it was known the large group is delayed so the situation could be foreseen - and we were seen with a 5 year old children, we were not announced about the possible disturbance, not received a room somewhere at the end of a hall or better asked if we would pay any difference and be moved to Mercure in the same building with no large children groups. I would mention that the personnel at the reception also somehow told me I am not ok as I was annoyed speaking to them - reason - I told them the teachers accompnying the children had a very bad attitude why I went to the reception and why I asked them how that after all this noise (not children fault I considered) they ca discuss loudly in front of our door and knock from door to door) and to make it short the reception staff told me I can be moved (at around 23:00 with the child half sleeping after we had to calm her due to the noise) but she could not move us sooner because thy cannot move all the guests from ibis that where not part of the group. And of course next day no manager contacted me for a calm discussion and some customer care. Seriously - I hope you read this mesaage as I many times travel personal and professional related with Accor and i had never such a bad experience. And mainly I refer to the way I had received the customer care / feedback at the moment and no contact from the management after.

Customer review rating 2.0/5

Gavrilescu E. Solo - Confirmed reviews ALL

When you enter the hotel, there is an empty reception desk with no employee, the inside of the building looks like a warehouse, nothing welcoming, warm and pleasant, very ugly color on the walls (dark grey) and if you enter there when it's dark outside, it seems scary and you feel insecure. The temperature in the room was impossible to adjust, and it was so warm that it was impossible to sleep and it gave headaches. Also impossible to sleep with the windows open as there are constructions during the night in the next yard. In plus, there was a party somewhere in the hotel in the evening, with a lot of noise that could be heard on the ground floor.

Customer review rating 4.5/5

Andrei B. Business - Confirmed reviews ALL

It’s a solid “good stay” pick for short leisure or business trips: modern, clean rooms, a well‑rated breakfast and lunch, a handy location near Arini Park and close to the center. You can park at the location and ask for a discount if you stay for longer. In Sibiu most of the parking spaces are free of charge. I participated at a conference here and everything was super.

Other web-users rate our hotel

  • 115 reviews 8.6/10 Location
  • 156 reviews 7.4/10 Room
  • 112 reviews 7.7/10 Service
  • 124 reviews 9.1/10 Breakfast
  • 87 reviews 6.8/10 Comfort
  • 71 reviews 7.4/10 Cleanliness
  • 34 reviews 9.9/10 Vibe
  • 9 reviews 10/10 Bar

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