Mercure Sighisoara Binderbubi - Hotel & Spa 4 stars

Customer review rating 4.7/5 453 reviews

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Mercure Sighisoara Binderbubi - Hotel & Spa
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Hotel extras

  • Hotel services WIFI - free of charge

  • slipers

  • amenites

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SIBIUPaying
  • Reception open 24 hours a day
  • Laundry
  • Porter
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Babysitting on requestPaying
  • Bicycles rentalPaying
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Sighisoara Binderbubi - Hotel & Spa

Nicolae Balcescu Street No 8
545400
sighisoara
romania

Tel: +40372088888

Fax: (+40)372088801

Check-in from 14h00

Check out up to 12h00

  • 2 4 :  2 4 POSTA VECHE

  • By plane

    SIBIU At 96km / 59 miles - Shuttle paying

  • By train

    SIGHISOARA At 10km / 6 miles

GPS :46.215719, 24.793848

Our accommodation(s)

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

LA PASTORELLA

Type of cuisine: International

La Pastorella wine cellar welcomes you in the Saxon good old times

Lunch

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Dinner

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LORELEI

Type of cuisine: International

Either you want to dine alone or together with your guests or organize an event it is the perfect place for those with refined tastes.

Lunch

  • Mon
  • Tue
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Dinner

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LORELEI

Type of cuisine: International

Either you want to dine alone or together with your guests or organize an event, it is the perfect place for those with refined tastes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
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Dinner

  • Mon
  • Tue
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ZARA

Non contractual photo

Lunch

  • Mon
  • Tue
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Dinner

  • Mon
  • Tue
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LA PASTORELLA

Non contractual photo

La Pastorella Bar distinguishes itself by perfect harmonization and architectonical framing in the middle of an area full of history.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 50

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Mercure Sighisoara Binderbubi - Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

453 reviews

tripadvisor

TripAdvisor Rating 4.5/5

396 reviews

Good stay

Customer review rating 4.7/5

Laura Couples - 07/11/2020 Confirmed reviews ALL

Fast check in and check out. Everyone was very nice to us. Even though we had a 1st floor room, it was very quite. Additional portable heater already in the room for those that like the room very hot. Stringent COVID19 rules. We had a room upgrade, which was a nice surprise.

Customer review rating 4.7/5

L. Couples - 27/10/2020 Confirmed reviews ALL

Apart from the fact that there is a continuous noise in the room, I don't know why, it can be heard from the ceiling, probably the ventilation installation, otherwise everything was ok

Dear Mr.. Mara L., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman -General Manager Mercure Sighisoara

Good stay

Customer review rating 4.7/5

S. R. Couples - 26/09/2020 Confirmed reviews ALL

Nice people, nice room, good food :)

Good stay

Customer review rating 4.7/5

Anonymous Couples - 19/09/2020 Confirmed reviews ALL

The best in town

Good stay

Customer review rating 4.7/5

S. M. Families - 13/09/2020 Confirmed reviews ALL

The experience was wonderful, clean and spacious rooms, the staff was attentive and polite and surprisingly everyone was respecting the COVID-19 precautions. The location is also awesome, right next to the old center of the town, the ,,Clock tower’’ is at the distance of two minutes if you walk there. Overall, I personally liked everything and I’d repeat this experience again!

Disappointed

Customer review rating 4.7/5

Anonymous Couples - 04/09/2020 Confirmed reviews ALL

Over rated expensive hotel for what it is offering. Very old and outdated rooms.

Dear Mr. RADU FLORIN J., Thank you for taking the time to tell us about your experience at the Mercure Sighisoara Binderbubi - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Sighisoara Binderbubi Hotel and Spa Team

Nice hosts

Customer review rating 4.7/5

Mircea M. Families - 26/08/2020 Confirmed reviews ALL

Friendly hosts (we've got a bonus juice for our small girl on check-in), big parking, nice room, almost clean (we found a pair of shorts behind the armchair , they are still there), no balcony, the last 100-200 meters of road to the hotel are broken, shower was spraying all over the place.

Dear Mr. MIRCEA M., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Sighisoara Binderbubi Hotel and Spa Team

One of the worst experiences!

Customer review rating 4.7/5

Serban T. Families - 26/08/2020 Confirmed reviews ALL

We spent 2 nights in the Mercure Sighisoara Binderbubi hotel using rooms 306, 307 and 308. Unfortunately we encountered serious problems related to the cleanliness and functionality of the rooms. In rooms 307 and 308 throughout all period, a very bad smell (from sewerage) persisted in the bathroom. Moreover, in room 308 the bathroom ventilator did not work. Even we mentioned this to reception, the issue was not solved till we left. All rooms were not checked for cleanliness before handing over. Thus in room 306 the sink was dirty. In room 307 on the TV hung a used safety mask (probable used by previous tourists). In room 308 in the mini bar were products brought and opened by those who had used the room before, and also products were missing from those offered by the hotel. There were no disposable slippers in rooms 307 and 308. There was no soap or shampoo holder (soap dish) in all three rooms shower area?! In rooms 307 and 308 the position of the toilet paper holder is very far from the toilet making it impossible to use the paper in this setup?! During the stay, the rooms were not cleaned, the garbage was not thrown away and the towels were not changed! From our vision all these issues do not fit at all with any hotel, especially with a 4 star one.

Dear Mr. Serban T., Thank you for sharing your feedback to us. We are very sorry to hear that your experience from our hotel did not meet your expectations. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Mercure Sighisoara Binderbubi Hotel and Spa Team

welcoming staff

Customer review rating 4.7/5

A. Families - 24/08/2020 Confirmed reviews ALL

well located, quiet and clean room, good food for noon

Dear Mrs.Rosca A., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Sighisoara Binderbubi Team

Excellent hotel to stay in Sighisoara (especially during these challenging times)

Customer review rating 4.7/5

Radu N. Couples - 10/08/2020 Confirmed reviews ALL

Initially we scheduled to stay for 5 nights here, but after few days we decided to extend our stay because this hotel and its staff pay high attention to strictly respect all the safety measures (Covid related). Everyone in the hotel respects social distancing, the room was extremely clean, room service was flexible to accomodate our requests, the food was absolutely tasty and it can be delivered to your room in perfect safe condition if you don't want to eat on the terrace. On top of everything, I want to say a big thank you to all the staff working here as everyone is so kind and helpful!!! Keep up the good work! We'll be back for sure.

Excellent sleeping mattress

Customer review rating 4.7/5

Andrei E. Couples - 07/08/2020 Confirmed reviews ALL

Good location, maybe the short road can be improved. Otherwise great overall experience, from reception folks to people serving breakfast.

Dear Andrei E., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara Binderbubi

Well located

Customer review rating 4.7/5

N. B. Families - 01/08/2020 Confirmed reviews ALL

Quiet, nice rooms, big and confortable beds. Air condition a little loud.

Dear B. N., We very much appreciate your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman General Manager Mercure Sighisoara

Excelent rooms!

Customer review rating 4.7/5

Costel A. Families - 28/07/2020 Confirmed reviews ALL

The place is worm! The design is very pleasant, lobby and rooms were a nice surprise! All atmosphere transport you into traditional local house! Very clean, large and well equipped rooms! Good for families! The only regret is that we were unable to use the spa facilities, closed because of Covid-19!

Dear Constantin A., Thank you very much for your comments regarding your stay at the Mercure Sighisoara Binderbubi - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Livia Hoffman Mercure Sighisoara Binderbubi Hotel and Spa

Very good stay

Customer review rating 4.7/5

Alex N. Couples - 21/07/2020 Confirmed reviews ALL

The personnel/staff was extrardinary

Charming hotel

TripAdvisor rating 4.5/5

Camper574963 23/06/2020 TripAdvisor review

We spent there only one night but it was a really nice experience. The staff was very friendly, paying attention to our needs. The rooms were very clean as I expected. It is close to the city center so we could walk around easily. I strongly recommend this place!

Good stay

Customer review rating 4.7/5

Moghior M. V. Friends - 15/03/2020 Confirmed reviews ALL

I not speac englesh

good stay

Customer review rating 4.7/5

Anonymous Families - 20/02/2020 Confirmed reviews ALL

excellent!

Well located

Customer review rating 4.7/5

Daniel Couples - 21/01/2020 Confirmed reviews ALL

I felt well treated and SPA was excellent .

Well located. Amazing hotel. Good food and amazing team :)

Customer review rating 4.7/5

Anonymous Couples - 21/01/2020 Confirmed reviews ALL

It was a nice experience here, but i must mention and some bad things, maybe you'll improve them: We had room 108 - there was such a bad smell in that room!!!! I don't know, maybe the bathroom, the AC, i have no idea...:( Problems with the AC and TV remote control. The bathroom door handle was broken!

Dear Dorina F., Thank you for taking the time to tell us about your experience at the Mercure Sighisoara Binderbubi - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Sighisoara Binderbubi Hotel and Spa Team

Such a pleasant stay!

Customer review rating 4.7/5

Eftychia Families - 10/01/2020 Confirmed reviews ALL

It is the second time that we stayed at Mercure Sighisoara Binderbubi, for winter holidays. Everything was perfect; the rooms were very spatious and equiped with everything we needed; breakfast was various and, beyond all, the hotel staff was so polite and helpful. We plan to book this hotel again in the future, as we know that a pleasant stay is guaranteed.

Our most recent 20 reviews

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