Mercure Sibiu Arsenal 4 stars

Customer review rating (ALL Rating) 4.6/5 345 reviews

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Description

Hotel extras

  • Ballroom perfect for weddings. meetings and conferences

  • On-site parking

  • Swimming pool and fitness area

  • Winestone restaurant

  • Conference rooms equipped for business meetings

Our accommodation(s)

Hotel location

Mercure Sibiu Arsenal

48 Bulevardul Victoriei
550024 SIBIU
Romania

GPS:45.782734, 24.137774

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Welcome to restaurant, a unique dining experience that brings the best of Romanian cuisine to your table. Our menu offers international dishes with local touches and flavors, making it perfect for families and business travelers alike.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  345 reviews

Customer review rating 3.5/5

Mara E. T. Business - Confirmed reviews ALL

The room is nice, but my bathroom was full of ants and the food is pretty bad.

Customer review rating 4.0/5

Radu F. Business - Confirmed reviews ALL

TV set and TV channels need improvement.

Customer review rating 5.0/5

Razvan N. Business - Confirmed reviews ALL

Excelent location, parking available, very good breakfast and clean rooms.

Customer review rating 3.5/5

Marian S. Business - Confirmed reviews ALL

No welcome drink and the mentioned problem about the AC was not solved even after i asked at the reception for support.

Dear Marian S., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Arsenal. I am sorry about the experience regarding the AC and also about welcome drink but this should be digital from application. Please allow me to express my sincerest apologies. e appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Livia Hoffman General Manager Mercure Sibiu Arsenal

Customer review rating 5.0/5

Dumitrita R. S. M. Couples - Confirmed reviews ALL

The room was clean, comfortable, and well equipped, and the overall atmosphere of the hotel was calm and welcoming. Staff throughout the property were polite and helpful, reflecting a strong customer-focused culture. Upon arrival, the same high standard of service continued — I was welcomed warmly, check-in was efficient, and all my questions were answered with patience and clarity. It really set a positive tone for the entire stay. Overall, I truly appreciated the excellent service, especially the professionalism shown during both the reservation and reception process. I would gladly return in the future.

Other web-users rate our hotel

  • 84 reviews 8.2/10 Location
  • 159 reviews 7.3/10 Room
  • 144 reviews 8.1/10 Service
  • 92 reviews 7.9/10 Breakfast
  • 69 reviews 5.9/10 Cleanliness
  • 53 reviews 9.6/10 Vibe

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