Mercure Sibiu Arsenal 4 stars

Customer review rating (ALL Rating) 4.5/5 78 reviews

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Description

Hotel extras

  • Ballroom perfect for weddings. meetings and conferences

  • On-site parking

  • Swimming pool and fitness area

  • Winestone restaurant

  • Conference rooms equipped for business meetings

Our accommodation(s)

Hotel location

Mercure Sibiu Arsenal

48 Bulevardul Victoriei
550024 SIBIU
Romania

GPS:45.782734, 24.137774

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Welcome to restaurant, a unique dining experience that brings the best of Romanian cuisine to your table. Our menu offers international dishes with local touches and flavors, making it perfect for families and business travelers alike.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  78 reviews

Great Staff!

Customer review rating 5.0/5

Ionica P. Couples - Confirmed reviews ALL

The staff was extremly friendly and well-trained by the managers. They had some trouble initially with the systems, but they managed to solve the problem very kind and with a lot of patience. I want to mention the names of the front office team: Sebastian and Alexandru! Such great guys!

good hotel

Customer review rating 4.0/5

D. I. C. Business - Confirmed reviews ALL

Rooms are well equipped with a balcony. It is usefull, a minibar in the room would be even better

Good Stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Nice place, friendly staff.

Perfect stay

Customer review rating 5.0/5

Razvan Business - Confirmed reviews ALL

Everything is well organized.

Some good aspects, but overall did not live up to Accor standards

Customer review rating 3.0/5

Emmanuel C. Families - Confirmed reviews ALL

Stay began poorly as I was notified the night before arrival that my reserved Suite was overbooked and would not be available for me. Alternative solutions were offered and were accepted given the circumstances of being too late to find another hotel. Hotel parking was convenient and easy to use. Maintenance at the hotel is poor, despite the building being quite new. The heating system in 3 of 4 rooms did not work properly (heat would not turn off regardless of thermostat setting). Bedside reading light in one room was hanging loose. Carpet in one room had food crumbs from previous stay. 2 of 4 rooms had empty or near empty body wash in shower and was not replenished in advance of stay. One of two elevators was out of service.

Other web-users rate our hotel

  • 40 reviews 7.7/10 Location
  • 72 reviews 6.5/10 Room
  • 56 reviews 8.2/10 Service
  • 42 reviews 7.9/10 Breakfast
  • 33 reviews 9.7/10 Vibe
  • 33 reviews 5.7/10 Cleanliness
  • 23 reviews 4.6/10 Food
  • 14 reviews 8.6/10 Pool

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