Mercure Sibiu Airport

Customer review rating (ALL Rating) 4.1/5 83 reviews

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Mercure Sibiu Airport - Image 1
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Soseaua Alba Iulia 120, 550052 SIBIU, Romania

Description

Hotel extras

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

Our accommodation(s)

Hotel location

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Romania

GPS:45.793363, 24.111461

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  83 reviews

TripAdvisor Rating  4.0/5  47 reviews

Good location for my purposes (close to the airport)

Customer review rating 4.0/5

Adrian S. Families - Confirmed reviews ALL

Everything was ok with the exception of the heating: I didn't know how to make my room warmer, whatever I thought off didn't help. The street noise can't be completely isolated and it was not a big issue in the end (even if I am sensitive with it and I could hear it all the time - and it annoys me!) - I could sleep fine, I had a normal sleep. Some parts of the furniture and linens (bed sheets, pillows) had "use stains", however, everything seemed to be clean. The way to turn on and off the room lights: it was almost perfect.

Great service

Customer review rating 5.0/5

Sava A. Families - Confirmed reviews ALL

We had an event at the restaurant and stayed the night. The service was amazing and we absolutely loved our time spent there.

Dear guest, Thank you for your comment. We are glad that you felt good during this stay and we look forward to welcoming you back in the near future. With special consideration, Teodora M.- Front Office Manager

Worst hotel

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Terrible experience. Rude staffs. Dirty room.

Dear partner We apologize for the inconvenience caused during your stay. We are constantly working to improve the services offered. We hope to fix all the problems in a timely manner. We wish you a pleasant day and we hope to have you again as a guest at our hotel . Kind regards, Teodora M. -Front Office Team

pleasant

TripAdvisor rating 5.0/5

Eduard P Families - TripAdvisor review

The elevators worked flawlessly throughout my stay. The beds were extremely comfortable, and I particularly enjoyed the mattress. If you could provide me with the name of the manufacturer, I would greatly appreciate it, as I’m interested in purchasing a similar one. The room was spacious and clean, and the bathroom followed suit – both were large, spotless, and fully functional. The breakfast was generous and diverse, a real highlight of my stay. The TV in the room didn’t work due to a faulty cable, something my roommate noticed (cuz i don't watch TV). The view from the room wasn’t the most pleasant, but this didn’t bother me much. I was delighted to find a kettle in the room, but it was placed on the table with the TV, where there was no available outlet. I had to move it to the floor since the other sockets were occupied by personal devices, which was slightly inconvenient. Overall, I enjoyed my stay at this hotel and will definitely consider staying here again when I return to Sibiu.

Dear guest, Thank you for your comment.We are delighted to hear that you enjoyed your stay and the service you received from our team. We take pride in engaging our guests and making their stay memorable and problem free. About the mattress, are bought from " SIMMONS DELUX" :) I do hope that we will have the opportunity of welcoming you back to Mercure Airport again in the future. Sincerely, Teodora M-Front Office Team

Unimpressed

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Bathroom and refrigerator were dirty. Front desk overcharged me and would not refund the difference.

Dear partner We apologize for the inconvenience caused during your stay. We are constantly working to improve the services offered. We hope to fix all the problems in a timely manner. We wish you a pleasant day and we hope to have you again as a guest at our hotel . Kind regards, Teodora M. -Front Office Team

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Other web-users rate our hotel

  • 95 reviews 8.7/10 Location
  • 149 reviews 5/10 Room
  • 122 reviews 6.6/10 Service
  • 77 reviews 7.8/10 Breakfast
  • 73 reviews 3.1/10 Cleanliness
  • 55 reviews 2.5/10 Food
  • 21 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.