Mercure Sibiu Airport 4 stars

Customer review rating 4.5/5 39 reviews

Mercure Sibiu Airport
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+ 13 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free wi-fi

  • Free parking

  • Pets friendly

  • Restaurant with seasonal terrace

  • Free access to fitness center

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • INTERNATIONAL AIRPORT SIBIUPaying
  • Languages spoken at the hotel
  • Shoe shine machine
  • Cash machine
Catering
  • Breakfast included in the price
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 3 meeting room(s)

Hotel location

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052
sibiu
romania

Tel: +40269228875

Fax: (+40)269/228875

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    INTERNATIONAL AIRPORT SIBIU At 0km / 0 miles - Shuttle paying

  • By train

    CFR At 6km / 3 miles

GPS :45.793363, 24.111461

Our accommodations

Enjoy yourself to one of our comfortable and spacious room that offers an authentic local experience. Special features such as tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Economy room with 1 single bed

  • Max. number of persons: 1
  • Area: From 15 / 161 sq ft

Economy room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Standard room with 3 single beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft

Junior suite

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Privilege suite with 1 double bed

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe
Rooms

Our restaurants and bars

ANA

Type of cuisine: International

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Give in to the temptation of a fine drink, a fancy cocktail or a freshly ground coffee in an exquisite ambiance, with friendly staff, at our Lobby Bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 135

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Sibiu Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

39 reviews

business Trip

Customer review rating 4.5/5

Giacomo Business - 04/03/2020 Confirmed reviews ALL

Manager und Rezeption Super.................................................................................................................................................................

Dear Giacomo F., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Extremely well looking!

Customer review rating 4.5/5

Ionut G. Couples - 05/01/2020 Confirmed reviews ALL

More than expected!

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicoleta Vancea Room Division Manager.

Bad service

Customer review rating 4.5/5

Jade M. Business - 14/12/2019 Confirmed reviews ALL

•sheets did not fit the bed and could see dirty mattress • quilt did not fit the bed • food in resistant was cold so sent it back then when it come back the chicken was pink inside. They gave me a free dessert but still made me pay for the main course I couldn’t eat •on my last night there was a power cut, I was told it would be fixed in 2 minutes. Half hour later I called down to reception and the front desk could not give me an update nor did they apologise. The man on the front desk had an attitude when I questioned him about it. • my room was not cleaned the whole time I was there only towel change they didn’t even make the bed properly. Overall not the level of service I usual get with the Mercure. I will be travelling to the area 5 times in the next couple of months and will not be staying at this hotel again. Service was terrible.

Dear Mrs. M., Allow me to thank you for taking the time to review our hotel. We are sorry that your experience did not meet your expectations, allow us to express our sincerest apologies. At Mercure Sibiu Airport we strive to provide a superior service experience to every costumer, and it is our hope that you will give us the opportunity to better serve you in the near future. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We will credit you with 500 courtesy points, and we hope you will give us the opportunity to better serve you in near future. . Best Regards, Nicoleta Vancea Room Division Manager

Excellent stay

Customer review rating 4.5/5

La T. Families - 08/12/2019 Confirmed reviews ALL

All of the staff was nice and helpful. Room was comfortable, clean and quiet. We stayed at this hotel 2 years ago (when it was Ana Hotel Airport) and were not very happy with it. Was happy to see the Accor renovations and upgrades. We will be back.

Nice hotel

Customer review rating 4.5/5

Raziela Couples - 27/11/2019 Confirmed reviews ALL

Nice comfortable rooms, good breakfast, 10 min drive from the city and very close to the airport.

Customer review rating 4.5/5

Anonymous Business - 24/11/2019 Confirmed reviews ALL

EXCELLENT

Convenient location

Customer review rating 4.5/5

Andrew C. Couples - 31/10/2019 Confirmed reviews ALL

Convenient and practical location to stay over night whilst travelling across Romania.

Dear Andrew C., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicoleta Vancea
Our most recent 20 reviews

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