Customer review rating (ALL Rating) 4.5/5 154 reviews
ALLSAFE approved hotel
Spacious Conference Center
Restaurant with seasonal terrace
Free access to fitness center
Soseaua Alba Iulia 120
Check-in from 15h00
Check out up to 12h00
Check-in from - Check out up to
Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.
Enjoy yourself to one of our comfortable and spacious room that offers an authentic local experience. Special features such as tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.
Number of meeting rooms: 3
Maximum size: 135 m²
Maximum capacity: 135 people
Maximum banquet capacity: 60 people
100% genuine reviews from our guestsFind out more
Not up to the Mercure standards
Diana-sindia O. Families - 07/12/2021 Confirmed reviews ALL
The suite was spacious and well organized, with nice furniture and a great design. It was way bigger than we expected and it accommodated our five members family in a great way. However, the bathroom is old and outdated, in desperate need of some grooming. It looked as if not part of the same hotel. On the first night of our arrival there was no soap at the sink or in the shower. Only one pair of slippers and they were used. Not very clean, except for the bed linen, which was great.
Worst experience within Accor
Cezar Families - 02/12/2021 Confirmed reviews ALL
I'm a regular user or Accor loyalty program. Now, because of the pandemic situation I'm just Silver, but I was also Gold in the past so I've seen a lot of Mercure hotels, but also Ibis, Novotel, Sofitel, Mama shelter, etc. That's why I've decided to book this hotel on my trip to Sibiu. However it was the worst experience with Accor hotels, even worst than an Ibis budget Room: Looks like in 90's despite the pictures on website. TV from 2009 with quality from 2000. Also they don't have some of the TV stations that usually are for free, not the HBO or others Breakfast: Despite the restrictions because of the pandemic (50% occupancy in restaurants and cafes within hotels) the place was full and they were sitting people from different groups at the same table, like at the weeding. First day, there was only one guy and one lady that were trying to bring the food and seat people at the tables. Of course the food was not enough. Second day was better as they brought more people, however still the place was full. Cleaning: NOTHING FOR 3 DAYS, even I said in the first day. I had to request for toilet paper every evening Others: I had expired beer in the minibar.
Convenient stay on the way to Timisoara
U6664PScristina 11/11/2021 TripAdvisor review
The hotel is convenient for a pause on the way to timisoara or Cluj Napoca, close to the airport and the highway. I stayed in a nice room, the reception personnel was nice and helpful The big minus is the cleaning. Not proper cleaning in the bathroom, the housekeeping was not wearing the mask.
Very short stay
Bogdan G. D. Families - 11/08/2021 Confirmed reviews ALL
My experience with Mercure was short and rather strange. I will offer details to the manager of the hotel, if interested.
Oana C. Families - 07/08/2021 Confirmed reviews ALL
We stay just one night at this hotel but the overall experience was very good. Well located, great breakfast, very clean & spatious room.
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