Mercure Sibiu Airport 4 stars 
Customer review rating (ALL Rating) 4.5/5 
154 reviews
ALLSAFE approved hotel
Hotel extras
Free wi-fi
Free parking
Spacious Conference Center
Restaurant with seasonal terrace
Free access to fitness center
Hotel location
Mercure Sibiu Airport
Soseaua Alba Iulia 120
550052 sibiu
romania
Check-in from 15h00
Check out up to 12h00
Hotel services
Check-in from - Check out up to
In summary
- Car park
- Pets welcome
- Shuttle
- Restaurant
- Wheelchair accessible hotel
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Meeting rooms
ANA
Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.
LOBBY BAR Non contractual photo
Give in to the temptation of a fine drink, a fancy cocktail or a freshly ground coffee in an exquisite ambiance, with friendly staff, at our Lobby Bar.
One breakfast
Our accommodation(s)
Enjoy yourself to one of our comfortable and spacious room that offers an authentic local experience. Special features such as tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.
Economy room with 1 single bed
- Max. number of persons: 1
- Area: From 15 m² / 161 sq ft
- Business Desk
Economy room with 1 double bed
- Max. number of persons: 2
- Area: From 18 m² / 194 sq ft
- High speed internet
- Satellite/cable colour TV
- Business Desk
- Bathroom products
- Bathrobe
Standard room with 1 double bed
- Max. number of persons: 2
- Area: From 20 m² / 215 sq ft
- High speed internet
- Satellite/cable colour TV
- Business Desk
- Bathroom products
- Bathrobe
Standard room with 2 single beds
- Max. number of persons: 2
- Area: From 20 m² / 215 sq ft
- High speed internet
- Satellite/cable colour TV
- Business Desk
- Bathroom products
- Bathrobe
Standard room with 3 single beds
- Max. number of persons: 3
- Area: From 26 m² / 280 sq ft
- High speed internet
- Satellite/cable colour TV
- Business Desk
- Bathroom products
- Bathrobe
Privilege room with 1 double bed
- Max. number of persons: 2
- Area: From 20 m² / 215 sq ft
- Business Desk
Junior suite
- Max. number of persons: 4
- Area: From 35 m² / 377 sq ft
- High speed internet
- Satellite/cable colour TV
- Business Desk
- Bathroom products
- Bathrobe
Privilege suite with 1 double bed
- Max. number of persons: 3
- Area: From 40 m² / 431 sq ft
- High speed internet
- Satellite/cable colour TV
- Business Desk
- Bathroom products
- Bathrobe
Your meetings and events
Our meeting rooms
Number of meeting rooms: 3
Maximum size: 135 m²
Maximum capacity: 135 people
Maximum banquet capacity: 60 people
Customer review rating 3.5/5
Diana-sindia O. Families - 07/12/2021 Confirmed reviews ALL
The suite was spacious and well organized, with nice furniture and a great design. It was way bigger than we expected and it accommodated our five members family in a great way. However, the bathroom is old and outdated, in desperate need of some grooming. It looked as if not part of the same hotel. On the first night of our arrival there was no soap at the sink or in the shower. Only one pair of slippers and they were used. Not very clean, except for the bed linen, which was great.
Dear Mrs O., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. Your feedback is very important for us, as it gives us the opportunity to take note of areas within the hotel stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel in the future. Kind regards! Dorin M - Room Division Mg
Customer review rating 1.0/5
Cezar Families - 02/12/2021 Confirmed reviews ALL
I'm a regular user or Accor loyalty program. Now, because of the pandemic situation I'm just Silver, but I was also Gold in the past so I've seen a lot of Mercure hotels, but also Ibis, Novotel, Sofitel, Mama shelter, etc. That's why I've decided to book this hotel on my trip to Sibiu. However it was the worst experience with Accor hotels, even worst than an Ibis budget Room: Looks like in 90's despite the pictures on website. TV from 2009 with quality from 2000. Also they don't have some of the TV stations that usually are for free, not the HBO or others Breakfast: Despite the restrictions because of the pandemic (50% occupancy in restaurants and cafes within hotels) the place was full and they were sitting people from different groups at the same table, like at the weeding. First day, there was only one guy and one lady that were trying to bring the food and seat people at the tables. Of course the food was not enough. Second day was better as they brought more people, however still the place was full. Cleaning: NOTHING FOR 3 DAYS, even I said in the first day. I had to request for toilet paper every evening Others: I had expired beer in the minibar.
Dear Guest, Thank you for sharing your feedback to us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Sibiu, we are committed to providing a first-class service experience to every customer,therefore, your feedback is very important to us and I want to assure you that we take all the complaints seriously and address the issues accordingly. The people in the restaurant have stood at the table together of their own free will.If you have been attentive the tables were of six to eight persons and there was the distance kept.Also the breakfast schedule was extended precisely to avoid its congestion and the food was more than enough for everyone and a huge variety .Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Dorin M-Room Division Mg
TripAdvisor rating 3.0/5 
U6664PScristina 11/11/2021 TripAdvisor review
The hotel is convenient for a pause on the way to timisoara or Cluj Napoca, close to the airport and the highway. I stayed in a nice room, the reception personnel was nice and helpful The big minus is the cleaning. Not proper cleaning in the bathroom, the housekeeping was not wearing the mask.
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve .Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I f you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Dorin M
Customer review rating 3.5/5
Bogdan G. D. Families - 11/08/2021 Confirmed reviews ALL
My experience with Mercure was short and rather strange. I will offer details to the manager of the hotel, if interested.
Dear Bogdan George D., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Airport Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please give us more details about your stay so that we can take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorin M Room Division Mg
Customer review rating 5.0/5
Oana C. Families - 07/08/2021 Confirmed reviews ALL
We stay just one night at this hotel but the overall experience was very good. Well located, great breakfast, very clean & spatious room.
Dear OANA C., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorin M Room Division Mg
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