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Hotel extras
Free wi-fi
Free parking
Pets friendly
Restaurant with seasonal terrace
Free access to fitness center
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Mercure Sibiu Airport
Soseaua Alba Iulia 120
550052
sibiu
romania
Check-in from 14h00
Check out up to 12h00
- By plane
INTERNATIONAL AIRPORT SIBIU At 0km / 0 miles - Shuttle paying
- By train
CFR At 6km / 3 miles
GPS :45.793363, 24.111461
Our accommodations
Enjoy yourself to one of our comfortable and spacious room that offers an authentic local experience. Special features such as tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 3
Maximum size: 135 m²
Maximum capacity: 160 people
Maximum banquet capacity: 60 people
TripAdvisor Rating
93 reviews
Good and safe stay in Sibiu
TripAdvisor rating 3.5/5 Cristianraileanu 21/07/2020 TripAdvisor review
We enjoyed a good night in Sibiu. The hotel is a bit far from City center if you don't have a car, but the atmosphere was good and we enjoyed our short stay. We felt safe and everything was good. We recommend the hotel for short stays in a vibrant and culture rich city.
business Trip
Customer review rating 4.5/5
Giacomo Business - 04/03/2020 Confirmed reviews ALL
Manager und Rezeption Super.................................................................................................................................................................
Dear Giacomo F., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Extremely well looking!
Customer review rating 4.5/5
Ionut G. Couples - 05/01/2020 Confirmed reviews ALL
More than expected!
Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicoleta Vancea Room Division Manager.
Bad service
Customer review rating 4.5/5
Jade M. Business - 14/12/2019 Confirmed reviews ALL
•sheets did not fit the bed and could see dirty mattress • quilt did not fit the bed • food in resistant was cold so sent it back then when it come back the chicken was pink inside. They gave me a free dessert but still made me pay for the main course I couldn’t eat •on my last night there was a power cut, I was told it would be fixed in 2 minutes. Half hour later I called down to reception and the front desk could not give me an update nor did they apologise. The man on the front desk had an attitude when I questioned him about it. • my room was not cleaned the whole time I was there only towel change they didn’t even make the bed properly. Overall not the level of service I usual get with the Mercure. I will be travelling to the area 5 times in the next couple of months and will not be staying at this hotel again. Service was terrible.
Dear Mrs. M., Allow me to thank you for taking the time to review our hotel. We are sorry that your experience did not meet your expectations, allow us to express our sincerest apologies. At Mercure Sibiu Airport we strive to provide a superior service experience to every costumer, and it is our hope that you will give us the opportunity to better serve you in the near future. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We will credit you with 500 courtesy points, and we hope you will give us the opportunity to better serve you in near future. . Best Regards, Nicoleta Vancea Room Division Manager
Excellent stay
Customer review rating 4.5/5
La T. Families - 08/12/2019 Confirmed reviews ALL
All of the staff was nice and helpful. Room was comfortable, clean and quiet. We stayed at this hotel 2 years ago (when it was Ana Hotel Airport) and were not very happy with it. Was happy to see the Accor renovations and upgrades. We will be back.
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