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Mercure Sibiu Airport 4 stars

Customer review rating 4.6/5 86 reviews

ALLSAFE approved hotel

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Room 1

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Mercure Sibiu Airport
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+ 14 Services

Hotel extras

  • Free wi-fi

  • Free parking

  • Pets friendly

  • Restaurant with seasonal terrace

  • Free access to fitness center

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • INTERNATIONAL AIRPORT SIBIUPaying
  • Languages spoken at the hotel
  • Shoe shine machine
  • Cash machine
Catering
  • Breakfast included in the price
  • 1 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Babysitting on request
Business services
  • 3 Meeting room(s)

Hotel location

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 sibiu
romania

Tel: +40269228875

Fax: (+40)269/228875

Check-in from 14h00

Check out up to 12h00

  • By plane

    INTERNATIONAL AIRPORT SIBIU At 0km / 0 miles - Shuttle paying

  • By train

    CFR At 6km / 3 miles

GPS :45.793363, 24.111461

Our accommodation(s)

Enjoy yourself to one of our comfortable and spacious room that offers an authentic local experience. Special features such as tea making facilities, minibar, safe, LCD TV, slippers, hairdryer, opening windows and free WIFI.

Economy room with 1 single bed

  • Max. number of persons: 1
  • Area: From 15 m² / 161 sq ft

Economy room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Standard room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Standard room with 3 single beds

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft

Junior suite

  • Max. number of persons: 4
  • Area: From 35 m² / 377 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe

Privilege suite with 1 double bed

  • Max. number of persons: 3
  • Area: From 40 m² / 431 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Bathrobe
Rooms

Our restaurants and bars

ANA

Type of cuisine: International

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

Give in to the temptation of a fine drink, a fancy cocktail or a freshly ground coffee in an exquisite ambiance, with friendly staff, at our Lobby Bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 135 m²

  • Maximum capacity: 135 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Sibiu Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

86 reviews

tripadvisor

TripAdvisor Rating 4.5/5

15 reviews

Lovely stay

Customer review rating 5.0/5

Adina Solo - 08/05/2021 Confirmed reviews ALL

Very friendly helpful staff, clean and comfortable throughout!

Dear Adina R., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorin M Room Division Mg

Good location, easy to find.

Customer review rating 4.5/5

Maxim F. Business - 30/03/2021 Confirmed reviews ALL

Nice staff, helpful people.

Dear F. M., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dorin M Front Office Manager

Good stay

Customer review rating 4.5/5

M. Friends - 07/03/2021 Confirmed reviews ALL

Very Nice hotel with friendly staff. The rooms are niiice and overall the hotel is a quality one.

Dear mr Iancau M., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Dorin M Rooms Division Manager

Good Hotel

TripAdvisor rating 5.0/5

MarcelI_13 03/03/2021 TripAdvisor review

Very nice hotel with newly decorated rooms. The staff is very nice and polite. Breakfast is good. Maybe is not located very close to the center but by taxi is a 8-9 minutes drive and very easy to reach the old town.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dorin M

A nice surpise

Customer review rating 4.5/5

Ion Business - 04/01/2021 Confirmed reviews ALL

Absolutely welcoming and nice personnel, generous rooms (partially with balcony) Well located, not noisy even facing the main national road, redecorated lobby and rooms. Cosy athmosphere, comfortable rooms, varied breakfast

Dear Sabaila I., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dorin M Room Division Manager

Good hotel next to airport and industrial area

Customer review rating 4.5/5

Andrei B. Business - 20/11/2020 Confirmed reviews ALL

Good hotel next to airport and industrial area. Polite staff and great service in the restaurant.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dorin M Room Division
Customer review rating 3.0/5

Anonymous Couples - 06/10/2020 Confirmed reviews ALL

Room was cold , The fridge from the minibar was not clean.

Dear Lorand J., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dorin M F.0.Manager

Good stay

Customer review rating 4.0/5

Andrei B. Business - 01/10/2020 Confirmed reviews ALL

Very satisfied, rooms are ok but not 100% clean (lots of hair in the bathroom), breakfast really nice

Dear Andrei B., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your feedback is very important to us, as it gives us the opportunity to take note of areas within the hotel stand out or could use some attention. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport Hotel again in the future. Kind regards! Dorin M F.O.Manager

Good stay

Customer review rating 4.5/5

Rares Families - 13/09/2020 Confirmed reviews ALL

Stayed 2 days for a city break

Dear Rares C., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Dorin M F.O.Manager

Convenienta place, good breakfast, wrong rules

Customer review rating 4.0/5

Bogdan Families - 30/08/2020 Confirmed reviews ALL

The hotel is chic, with a good position, very tasty breakfast, quite neat and clean rooms, with small exceptions (dust visible in the dressing area, curtain rods almost removed from the wall, one of the pillows with an unbearable smell) . Room 209 is located in the old body of the hotel, facing the main street, where the noise is quite loud. On the breakfast side, during this period with Covid 19, at the reception there is an appointment for breakfast, the next morning, an appointment that unfortunately is not respected by the accommodation and a large crowd is created, and those at the hotel I am not doing anything about it, although I have notified them. Otherwise a location that offers a good value for money. Thank you for your hospitality!

Dear Bogdan, Thank you for your review regarding your recent stay at the Mercure Sibiu Airport. Your feedback is very important to us, as it gives us the opportunity to take note of areas within the hotel that stand out or could use some attention. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport again in the future. Kind regards! Dorin M F.O. Manager

Good and safe stay in Sibiu

TripAdvisor rating 5.0/5

Cristianraileanu 21/07/2020 TripAdvisor review

We enjoyed a good night in Sibiu. The hotel is a bit far from City center if you don't have a car, but the atmosphere was good and we enjoyed our short stay. We felt safe and everything was good. We recommend the hotel for short stays in a vibrant and culture rich city.

Dear Guest, Thank you very much for your positive feedback. It is great to know that you have enjoyed your stay and our services! We are looking forward to welcoming you back soon at the Mercure Sibiu Airport Hotel. Best regards, Dorin M

business Trip

Customer review rating 2.5/5

Giacomo Business - 04/03/2020 Confirmed reviews ALL

Manager und Rezeption Super.................................................................................................................................................................

Dear Giacomo F., Thank you for taking the time to tell us about your experience at the Mercure Sibiu Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Extremely well looking!

Customer review rating 5.0/5

Ionut G. Couples - 05/01/2020 Confirmed reviews ALL

More than expected!

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Sibiu Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicoleta Vancea Room Division Manager.

Bad service

Customer review rating 1.5/5

Jade M. Business - 14/12/2019 Confirmed reviews ALL

•sheets did not fit the bed and could see dirty mattress • quilt did not fit the bed • food in resistant was cold so sent it back then when it come back the chicken was pink inside. They gave me a free dessert but still made me pay for the main course I couldn’t eat •on my last night there was a power cut, I was told it would be fixed in 2 minutes. Half hour later I called down to reception and the front desk could not give me an update nor did they apologise. The man on the front desk had an attitude when I questioned him about it. • my room was not cleaned the whole time I was there only towel change they didn’t even make the bed properly. Overall not the level of service I usual get with the Mercure. I will be travelling to the area 5 times in the next couple of months and will not be staying at this hotel again. Service was terrible.

Dear Mrs. M., Allow me to thank you for taking the time to review our hotel. We are sorry that your experience did not meet your expectations, allow us to express our sincerest apologies. At Mercure Sibiu Airport we strive to provide a superior service experience to every costumer, and it is our hope that you will give us the opportunity to better serve you in the near future. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We will credit you with 500 courtesy points, and we hope you will give us the opportunity to better serve you in near future. . Best Regards, Nicoleta Vancea Room Division Manager

Excellent stay

Customer review rating 5.0/5

La T. Families - 08/12/2019 Confirmed reviews ALL

All of the staff was nice and helpful. Room was comfortable, clean and quiet. We stayed at this hotel 2 years ago (when it was Ana Hotel Airport) and were not very happy with it. Was happy to see the Accor renovations and upgrades. We will be back.

Our most recent 20 reviews

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