Mercure Sibiu Airport 4 stars

Customer review rating (ALL Rating) 4.2/5 77 reviews

Mercure Sibiu Airport - Image 1
Mercure Sibiu Airport - Image 2
Mercure Sibiu Airport - Image 3
Mercure Sibiu Airport - Image 4

Description

Hotel extras

  • Free wi-fi

  • Free parking

  • Spacious Conference Center

  • Restaurant with seasonal terrace

  • Free access to fitness center

Our accommodation(s)

Hotel location

Mercure Sibiu Airport

Soseaua Alba Iulia 120
550052 SIBIU
Romania

GPS:45.793363, 24.111461

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ANA

Treat yourself with the unique and authentic dining experience and discover the International and the traditional Romanian cuisine at our restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  77 reviews

TripAdvisor Rating  3.9/5  49 reviews

professional conference room

TripAdvisor rating 5.0/5

OvidiuOV12 TripAdvisor review

Nice hotel and good quality for business: good and comfortable rooms, good breakfast, a good and professional conference room. A good choice for business!

Dear guest, Thank you for your review .We are glad that you had a pleasant experience at Mercure Sibiu Airport. We look forward to seeing you again. Kind regards, Andreea S. -Front Office Team

Customer review rating 4.5/5

Ross H. Friends - Confirmed reviews ALL

Clean, modern, friendly and welcoming staff. Everything we could want.

Dear guest, Thank you for your comment.We are delighted to hear that you enjoyed your stay and the service you received from our team. We take pride in engaging our guests and making their stay memorable and problem free. I do hope that we will have the opportunity of welcoming you back to the Mercure Sibiu Airport again in the future. Sincerely, Teodora M-Front Office Team

Customer review rating 2.0/5

Maged A. Business - Confirmed reviews ALL

Food quality not that good on breakfast Coffee doesn’t taste good at all The guy adding water from container beside the coffee machine and pour the coffee waste from tray to same container!! Your receptionist is very rude during checkout Sorry to say your hotel needs to have serious review

Customer review rating 1.0/5

Ioan V. Families - Confirmed reviews ALL

I would like to provide feedback regarding our recent stay at your hotel. Unfortunately, the experience did not meet the expectations for a four-star establishment. Upon arrival, we were assigned a room where the telephone was missing (only the cable was present). This raises concerns, as in the event of an emergency, immediate access to a phone would have been essential. It is surprising that such an issue was overlooked during room preparation. Additionally, the table lamp in the room was non-functional, despite being plugged in. The electric kettle could not be closed properly, and basic amenities such as a shoe horn and an iron were not provided. Even after changing rooms, the shoe horn was still missing. Furthermore, due to a wedding being hosted in the hotel restaurant, dining options were unavailable, and there was no room service alternative. As a result, we were left without a proper meal and had to make do with an overpriced bottle of mineral water from the reception. Finally, breakfast service only began at 07:00. Given that our flight was at 06:00, we were unable to benefit from a meal we had already paid for. Many hotels address this by offering guests an early takeaway option (such as a sandwich or snack) in such cases, which unfortunately was not the case here. I hope you take this feedback into serious consideration, as these are matters of both comfort and guest care, and I trust improvements will be made to ensure future guests receive the level of service they expect from a four-star hotel.

Customer review rating 4.0/5

Stephen G. Solo - Confirmed reviews ALL

Just a one nighter before flying out, nice hotel and surprisingly excellent room.

Dear Guest, Thank you for taking the time to share your feedback.We look forward to seeing you again. Kind regards, Teodora M-Front Office Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 109 reviews 8.8/10 Location
  • 141 reviews 4.9/10 Room
  • 100 reviews 6.8/10 Service
  • 75 reviews 8.1/10 Breakfast
  • 74 reviews 4/10 Cleanliness
  • 44 reviews 3.7/10 Food
  • 6 reviews 1.2/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Sibiu