Hotel Mercure Wien Westbahnhof 4 stars

Customer review rating (ALL Rating) 4.2/5 1,724 reviews

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Hotel Mercure Wien Westbahnhof - Image 1
Hotel Mercure Wien Westbahnhof - Image 2
Hotel Mercure Wien Westbahnhof - Image 3
Hotel Mercure Wien Westbahnhof - Image 4
Felberstrasse 4, 1150 VIENNA, Austria

Description

Hotel extras

  • Central location & ideal public transport connections in Vienna

  • Rich and varied breakfast buffet

  • Westside restaurant featuring a modern, international cuisine

  • 6 conference rooms with personalized event planning

  • On-site parking garage with 52 parking spaces

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Hotel Mercure Wien Westbahnhof

Felberstrasse 4
1150 VIENNA
Austria

GPS:48.198155, 16.337507

Telephone
Fax +43 1 98111930

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WESTSIDE

At Westside, urban living meets modern industrial style. The perfect blend of traditional Austrian cuisine and international classics ensures a dining experience that caters to every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,724 reviews

Customer review rating 4.0/5

Petteri H. Friends - Confirmed reviews ALL

Dear Petteri H., Thank you very much for your visit. Of course, we do acknowledge, that there is still “room for improvement” in some category. Please be assured that the particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. We are looking forward to your next visit, which we hope will leave you completely satisfied. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Customer review rating 4.0/5

Zsolt J. Families - Confirmed reviews ALL

Dear Zsolt J., We would like to offer our sincere apologies for the behaviour of the reception staff. That is unacceptable and below our standards. Please rest assured that we have already looked into this and taken steps - and we will make sure that negative experiences are a rare exception in the future. We feel very bad for the inconveniences you had to deal with. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the Mercure Hotel Wien Westbahnhof

Customer review rating 5.0/5

Shaun U. Friends - Confirmed reviews ALL

Dear Shaun U., We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the Mercure Hotel Wien Westbahnhof

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Other web-users rate our hotel

  • 1,981 reviews 9.4/10 Location
  • 2,069 reviews 5.5/10 Room
  • 1,593 reviews 7.8/10 Service
  • 36 reviews 9.1/10 WiFi
  • 949 reviews 4.5/10 Comfort
  • 784 reviews 7.7/10 Cleanliness
  • 667 reviews 2.9/10 Vibe
  • 603 reviews 7.2/10 Value

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