ibis Styles Berlin Treptow

Customer review rating (ALL Rating) 4.5/5 607 reviews

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Description

Hotel extras

  • Newly renovated, the hotel presents itself in the colors of Berlin

  • Schöneweide S-Bahn station is reachable within walking distance in 5min

  • Quietly located, directly on the Spree

  • Free WIFI available in all areas of the hotel.

  • Delicious breakfast with hot and cold dishes as well as coffee specialties

Our accommodation(s)

Hotel location

ibis Styles Berlin Treptow

Spreestrasse 14
12439 BERLIN
Germany

GPS:52.458925, 13.513098

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT

Non contractual photo

In our cozy restaurant with a terrace and a view of the Spree, we offer our breakfast for the perfect start to the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  607 reviews

Customer review rating 3.0/5

Melissa L. Couples - Confirmed reviews ALL

The lobby smells very bad, and in the room there was a lot of noise because construction works inside the hotel 8 floor.

Dear Melissa, We are grateful for the time you took to review your recent visit at our hotel. We’re delighted to hear your appreciation for the comfort of our bedrooms, designed with spacious layouts and large windows to create a relaxing environment. However, we sincerely regret that some aspects of your stay did not meet your expectations. We take note of your observations about air quality in shared spaces and disturbances during your visit. Our team remains available around the clock to address such concerns immediately. Regarding your coffee experience, we appreciate this feedback as we continually review our breakfast offerings. It would be a pleasure to welcome you again. Best regards, Ihr Team vom ibis Styles Berlin Treptow

Customer review rating 4.0/5

Wytse G. Business - Confirmed reviews ALL

Very nice stay, good and comfortable hotel room, great staff and great breakfast. However, the parking situation next to the hotel is horrible, there are simply too many cars in the area of the hotel compared to the amount of parking spots. Staff told me I could park next to the hotel, but I did end up getting a parking ticket anyway…

Dear Wytse, Thank you for sharing such a valuable review. We’re glad you found your room comfortable and enjoyed our breakfast offerings. Our team takes pride in delivering friendly service and we’re thrilled this enhanced your stay. However, we’re sincerely sorry that some aspects of your stay did not meet your expectations. We understand the parking challenges in the area can be frustrating and regret any confusion regarding local regulations. Your feedback about pre-arrival communication has been shared with our team for review. We’re also addressing your comments about internet speed to improve this service. Nonetheless, we’re delighted your overall experience was positive and that our central location provided easy access to Berlin’s business hubs during your stay. We hope that we have the pleasure of welcoming you back. With very best wishes, Ihr Team vom ibis Styles Berlin Treptow

Customer review rating 3.0/5

Mikolaj W. Business - Confirmed reviews ALL

Shower cable was broken

Dear Mikolaj, We appreciate you sharing your comments with us. We sincerely regret that certain aspects of your experience fell short of expectations. Our team strives to maintain high standards, and we apologize for any inconvenience encountered. Regarding your mention of the shower, we have addressed this with our maintenance department to ensure all facilities meet our usual standards. We also value your input on the loyalty program and will share your thoughts with the relevant team. We hope to welcome you again in the future. Kind regards. Ihr Team vom ibis Styles Berlin Treptow

Customer review rating 2.5/5

Krzysztof M. W. Business - Confirmed reviews ALL

I booked via travelperk and could nbot manage my earlier departure

Dear Krzysztof M., Your feedback matters to us, and we’re committed to using it to make meaningful improvements. We sincerely apologize that your experience fell short in some areas. As a Gold member of our ALL Accor loyalty programme, your satisfaction is particularly important to us. We regret the inconvenience you encountered with managing your departure details through a third-party booking, as we always aim to provide seamless flexibility for our guests. Our team is available 24/7 to assist with any adjustments during stays booked directly with us, ensuring greater control over your reservation. We value your loyalty and hope this isolated incident won’t deter you from considering direct bookings for future visits. We hope to see you again for a more enjoyable experience. Best wishes, Ihr Team vom ibis Styles Berlin Treptow

Customer review rating 2.5/5

Alexander O. Business - Confirmed reviews ALL

Positive: friendly staff, especially the lady at the front desk. (Breakfast staff could be a bit less grumpy.) Good shower with lots of hot water. Negative: despite several requests and promises made, the room was cleaned only once during a six-night stay. This is not acceptable, given the price paid. Negative: the WiFi connection was horrible. Speed was very variable and it disconnected at least six times a day. Negative: the neighbourhood is not the best, and walking at night may be uncomfortable for some. The sidewalks are also completely filthy, much worse than I've seen elsewhere in Berlin.

Dear Alexander, We’re sorry to hear that your experience with us did not meet your expectations. We take your feedback seriously and will use it to improve our services. We are pleased you found our team welcoming, particularly our Spanish-speaking front desk colleague who contributed positively to your visit. However, we regret that aspects like room amenities and services did not fully meet your needs. While all rooms are equipped with work desks as standard, we will review the practicality of their setup to ensure functionality. Regarding housekeeping frequency, our policy includes daily cleaning unless otherwise requested, and we’ll address this with our team to prevent future oversights. Nonetheless, it’s wonderful you enjoyed the shower facilities and our breakfast buffet’s variety. We strive to maintain consistent service across all areas and appreciate your acknowledgment of our staff’s efforts. We hope you will come and stay with us again. Best wishes, Ihr Team vom ibis Styles Berlin Treptow

Other web-users rate our hotel

  • 508 reviews 8.1/10 Location
  • 795 reviews 7.9/10 Room
  • 609 reviews 9/10 Service
  • 15 reviews 5.8/10 WiFi
  • 512 reviews 8.9/10 Breakfast
  • 351 reviews 7.2/10 Cleanliness
  • 188 reviews 8.6/10 Value
  • 168 reviews 9/10 Vibe

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