Ibis budget Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.4/5 889 reviews

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Description

Hotel extras

ibis budget Osaka Umeda is located at the heart of Umeda, one of Osaka's major business and entertainment districts. It is within 10 min by foot from JR Osaka and Umeda Station, with easy access to the major tourist attractions.

Our accommodation(s)

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Hotel location

Ibis budget Osaka Umeda

3 25 Banzai Cho, Kita Ku
5300028 OSAKA
Japan

GPS:34.705348, 135.503707

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  889 reviews

Customer review rating 5.0/5

Helen D. Solo - Confirmed reviews ALL

I checked in late from a flight. Reception were warm and friendly, explained everything. The room was clean and had conveniences where I needed them. Ten minute walk in an easy straight line to Umeda, Osaka Station. Breakfast was great. Eggs, omelette, miso, udon, japanese curry, toasts, croissants, brioche, yoghurt, fruit, salad, sausages, mackerel...I LOVED the breakfast! Bed was comfortable. I would definitely stay here again.

Thank you for staying at ibis budget Osaka Umeda and for taking the time to share your feedback with us. We are pleased to hear your kind comments about our staff and breakfast — your words have been shared with the team and are greatly appreciated. At the same time, we sincerely apologize for the hair found in the shower room and for the unpleasant experience this caused. Please accept our heartfelt apologies. We have forwarded your comments to the appropriate department and will take steps to improve our cleaning procedures to prevent this from happening again. We hope you will give us another opportunity to serve you on your next visit to Osaka and look forward to welcoming you back. Thank you again for your stay and for your valuable feedback. We appreciate your support of the Accor group. Sincerely, Reservations Department ibis budget Osaka Umeda

Customer review rating 0.5/5

Joungmin C. Friends - Confirmed reviews ALL

The room isn't being cleaned properly, and there's too much dust on the bedding. The air conditioner was dusty, and there was a lot of dust on the walls, so I cleaned it myself.

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience regarding the cleanliness of your room. Please accept our sincere apologies for the dust you found on the bedding, air conditioner, and walls. This is certainly not the standard we aim to provide. Your comments have been shared with our housekeeping team for immediate review and improvement to ensure this does not happen again. We truly appreciate your feedback, as it helps us improve our service. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Sincerely, Reservation team Ibis budget Osaka Umeda

Customer review rating 3.5/5

Kuen H. L. Solo - Confirmed reviews ALL

Set 27 degree temperature, feel normal, not hot not cool.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you found the room clean and that the room temperature was comfortable during your stay. It is great to know that the air conditioning setting met your expectations and provided a pleasant environment. We appreciate your kind comments and look forward to welcoming you back on your next visit. Sincerely, ibis budget Osaka Umeda

Customer review rating 5.0/5

Rui L. D. S. Solo - Confirmed reviews ALL

Excelent

We very much appreciate your comments regarding your stay at the ibis budget Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Manager

Customer review rating 5.0/5

Tanakawee T. Solo - Confirmed reviews ALL

I had a pleasant stay at ibis Budget Osaka Umeda. The hotel is conveniently located within walking distance of Umeda's shopping and dining areas, while also being close to public transportation, making it easy to explore Osaka. The room was compact but clean and well-maintained, offering everything needed for a comfortable stay. The bed was comfortable, and the overall environment was quiet enough for a good night's rest. The staff were friendly and efficient during both check-in and check-out. For travelers looking for a clean, affordable hotel in a convenient location, ibis Budget Osaka Umeda is a great choice and offers good value for money.

Thank you very much for taking the time to share your experience at ibis Budget Osaka Umeda. We are delighted to hear that you enjoyed stays with us. Your kind words are inspiration for us. We will be sure to share your compliments with our team, as they will be encouraged to know their efforts contributed to your positive experience. Thank you once again for recommending our hotel. We truly appreciate your support and look forward to welcoming you back to ibis Budget Osaka Umeda on your next visit to Osaka. Warm regards,

Other web-users rate our hotel

  • 969 reviews 9.3/10 Location
  • 893 reviews 6.1/10 Room
  • 735 reviews 8.7/10 Service
  • 20 reviews 8/10 WiFi
  • 540 reviews 3.7/10 Comfort
  • 419 reviews 6.7/10 Cleanliness
  • 253 reviews 8.6/10 Breakfast
  • 11 reviews 9.4/10 Wellness Area

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