Ibis budget Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.4/5 868 reviews

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Description

Hotel extras

ibis budget Osaka Umeda is located at the heart of Umeda, one of Osaka's major business and entertainment districts. It is within 10 min by foot from JR Osaka and Umeda Station, with easy access to the major tourist attractions.

Our accommodation(s)

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Hotel location

Ibis budget Osaka Umeda

3 25 Banzai Cho, Kita Ku
5300028 OSAKA
Japan

GPS:34.705348, 135.503707

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

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ALL Rating  4.4/5  868 reviews

Customer review rating 4.5/5

Kelvin W. K. T. Couples - Confirmed reviews ALL

We are back staying at this hotel again. Chose thi hotel due to its good location and convenience with food, groceries and AF gym across the street. Subway is just a few minutes walk away. Friendly staff and fairly good selection for breakfast. Clean and comfortable room.

We very much appreciate your comments regarding your stay at the ibis budget Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Budget Osaka Umeda Reservation Assistant Manager

Customer review rating 4.5/5

Sebastian G. Couples - Confirmed reviews ALL

The only small complaint is the pillow. It wasn't very good and when we asked we got additional ones that were still not 10/10

Thank you for choosing to stay at ibis budget Osaka Umeda and for taking the time to share your valuable feedback. We are very sorry to hear that the pillow in your room caused you discomfort. Please accept our sincere apologies for the inconvenience this caused. We have shared your comments with the relevant department and will take prompt action to address and improve this issue. We appreciate your feedback, which helps us to provide better service. We hope you will give us another opportunity to welcome you the next time you are in Osaka. Thank you again for your stay. Best regards, Reservation Team ibis budget Osaka Umeda

Customer review rating 4.5/5

Sylvia O. Families - Confirmed reviews ALL

We had a very pleasant stay at ibis budget Osaka Umeda. The hotel offers a convenient shuttle bus to Umeda Osaka Station, and the location is great. Special thanks to receptionist Ayu for being incredibly friendly, helpful, and professional. She recommended sightseeing places around Osaka and even helped us check the opening hours of a nearby restaurant. We also appreciated the free coffee, tea, toiletries at the lobby, and the luggage storage before check-in. The room, bedsheets, towels, and facilities were clean and comfortable. Overall, a very nice stay with excellent service and hospitality.

Thank you very much for staying with us at Ibis Budget Osaka Umeda. We would also like to express our sincere gratitude for taking the time to share your valuable feedback. We are delighted to receive your kind words regarding our staff. We will share your comments with the team and use them to improve our service in the future. However, we apologize for any inconvenience this may cause when making a booking. All of our staff look forward to welcoming you back on your next visit. Thank you very much. Best regards, ibis budget Osaka Umeda Reservation Assistant Manager

Customer review rating 4.5/5

I G. P. A. S. Couples - Confirmed reviews ALL

I was checked in by Sabin and it was a smooth process. Information that was given about the hotel facilities and services was good but can be improved such as giving information regarding free shuttle bus service. We found out about this information from the sign in the elevator. Other than that, everything was good. I’ll be choosing this property again when I’m returning back to Osaka.

Thank you very much for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that Sabin handled your check-in smoothly. Your kind words are a great encouragement to our team, and I will be sure to pass your appreciation on to Sabin. I also apologize for the inconvenience caused by the lack of clear information about our complimentary shuttle bus, and for the fact that you had to rely on elevator signage to find it. We take your comments seriously and will strengthen our in‑house guidance, enhance front desk explanations, and ensure all staff are fully informed so this does not happen again. We would be honored to welcome you back to Osaka and to our hotel. If you have any further questions or requests, please do not hesitate to contact us. Sincerely, Rooms Manager

Customer review rating 3.5/5

Michael G. Solo - Confirmed reviews ALL

Used the hotel to explore Umeda. Was close enough to the station and well located for the area. Easy walk to the buzz. Rooms were very small but clean and value for the rate. Breakfast was lovely and staff excellent

Thank you very much for choosing to stay with us and for taking the time to share your feedback. We were delighted to read that you found our location convenient for sightseeing in Umeda, appreciated the proximity to the station, and were satisfied with our breakfast and the service provided by our staff. Your kind remarks have been warmly received by the entire team. We apologize for any inconvenience caused by the size of your room. I am sorry that it did not meet your expectations. Please rest assured that your comments have been shared with the relevant departments and will be used to help improve our services and facilities. We sincerely hope to have the pleasure of welcoming you back. If you have any requests or would like assistance with reservations for your next stay, please do not hesitate to contact us. Best regards, Rooms Manager

Other web-users rate our hotel

  • 977 reviews 9.2/10 Location
  • 895 reviews 5.9/10 Room
  • 733 reviews 8.6/10 Service
  • 21 reviews 8.2/10 WiFi
  • 545 reviews 3.6/10 Comfort
  • 412 reviews 6.8/10 Cleanliness
  • 256 reviews 8.6/10 Breakfast
  • 10 reviews 9.3/10 Wellness Area

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