Ibis budget Osaka Umeda

Customer review rating (ALL Rating) 4.4/5 729 reviews

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3 25 Banzai Cho, Kita Ku, 5300028 OSAKA, Japan

Description

Hotel extras

ibis budget Osaka Umeda is located at the heart of Umeda, one of Osaka's major business and entertainment districts. It is within 10 min by foot from JR Osaka and Umeda Station, with easy access to the major tourist attractions.

Our accommodation(s)

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Hotel location

Ibis budget Osaka Umeda

3 25 Banzai Cho, Kita Ku
5300028 OSAKA
Japan

GPS:34.705348, 135.503707

Telephone
Fax +81 6-6362-5115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

UMEDA KITCHEN

Non contractual photo

Our casual and friendly restaurant serves a simple breakfast buffet with a selection of international and Japanese dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  729 reviews

TripAdvisor Rating  4.6/5  7 reviews

Customer review rating 3.0/5

Tomorn B. Couples - Confirmed reviews ALL

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rooms Manager

Customer review rating 4.0/5

Mathilde G. Solo - Confirmed reviews ALL

Many thanks for staying with us at ibis budget Osaka Umeda and for sharing your experience on our website. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Manager

Customer review rating 4.5/5

Ertan T. Families - Confirmed reviews ALL

We very much appreciate your comments regarding your stay at the ibis budget Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we apologize for incomvenience caused about lights next to the beds. Although we will consider this in future improvements, there are a few desk lamps for rent in front of our Front Desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rooms Manager

Customer review rating 2.5/5

Murai C. Solo - Confirmed reviews ALL

先日は当ホテルをご利用頂きまして、誠にありがとうございます。 またお忙しい中感想をお寄せいただき、重ねて御礼申し上げます ご朝食会場につきましてはごゆっくりお召し上がりいただく事ができず、ご不快な 思いをおかけ致しまして申し訳ございませんでした。 お客様一人一人に対してのご配慮が欠けていたと猛省いたしております。 早急に担当部署の責任者に申し送りをし、改善に努めてまいります。 これからもより良いサービスをご提供できますよう精進して参りますので、 これに懲りず、引き続きお引き立てを賜ります様、宜しくお願い申し上げます。 次回のご宿泊をスタッフ一同、心よりお待ちしております。 ルームスマネジャー

Customer review rating 3.5/5

Joni N. Couples - Confirmed reviews ALL

Thank you for taking the time to tell us about your experience at the ibis budget Osaka Umeda. We apologize for the inconvenience caused by inadequate room cleaning. We already reported to the person in charge of house keeping , and gave instructions to prevent same issue again. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rooms Manager

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Other web-users rate our hotel

  • 1,020 reviews 9/10 Location
  • 953 reviews 6.1/10 Room
  • 723 reviews 8.7/10 Service
  • 35 reviews 4.7/10 WiFi
  • 537 reviews 3.7/10 Comfort
  • 450 reviews 6.9/10 Cleanliness
  • 279 reviews 8.8/10 Breakfast
  • 141 reviews 8.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.