Ibis budget Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.4/5 823 reviews

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Description

Hotel extras

ibis budget Osaka Umeda is located at the heart of Umeda, one of Osaka's major business and entertainment districts. It is within 10 min by foot from JR Osaka and Umeda Station, with easy access to the major tourist attractions.

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Hotel location

Ibis budget Osaka Umeda

3 25 Banzai Cho, Kita Ku
5300028 OSAKA
Japan

GPS:34.705348, 135.503707

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

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ALL Rating  4.4/5  823 reviews

Customer review rating 5.0/5

Livia V. Friends - Confirmed reviews ALL

The staff were very friendly, helpful and respectful, hotel was really clean and it was very well located

Thank you very much for choosing to stay at ibis budget Osaka Umeda and for sharing your valuable feedback. We are delighted by your kind words, and our entire team is very pleased. We will continue to strive to improve our services, and we hope you will choose our hotel again when you next visit Osaka. All of our staff look forward to welcoming you back. Thank you once again for your patronage. Sincerely, Reservations Department ibis budget Osaka Umeda

Customer review rating 5.0/5

Amy C. Couples - Confirmed reviews ALL

Staff spoke English and were very helpful. The reception was 24/7 and were able to look after our bags whilst we wait for our room to be ready.

Dear Guest, Thank you very much for your kind review. We are delighted to hear that our staff were helpful and that you found our 24-hour reception and luggage storage service convenient while waiting for your room to be ready. However, we sincerely apologize for the inconvenience you experienced with the bathroom during your stay. Please rest assured that we will investigate this issue and take the necessary steps to prevent it from happening again. We truly appreciate your feedback and hope to have the opportunity to welcome you again for a more comfortable stay. ibis budget Osaka Umeda

Customer review rating 4.0/5

Jennifer T. Solo - Confirmed reviews ALL

Despite booking this hotel, some reviews left me feeling dubious. However, my stay and experience were contrary to the negative reviews I'd read. The only negative I had was the noise from outside due to traffic but I had anticipated this due to proximity to the train and subway stations and main roads. This proximity in itself made the hotel very convenient for sightseeing and getting around. Inside, I found staff to be pleasant, efficient and friendly, they allowed me to leave my luggage securely ahead of check in. The room itself was small but perfectly adequate as I was out sightseeing most days. Bed was clean and comfortable, bathroom was small but well equipped. If you just need somewhere to sleep and shower, this place is will more than meet your needs.

Dear Guest, Thank you for choosing to stay at ibis budget Osaka Umeda and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with your stay. Our entire team is very pleased, and we will continue striving to provide an even higher level of service. We hope you will choose our hotel again on your next visit to Osaka and look forward to welcoming you back. Thank you again for staying with us. Sincerely, Reservations Department ibis budget Osaka Umeda

Customer review rating 4.0/5

Chantheng L. Business - Confirmed reviews ALL

The name of the hotel is a bit confuse with another hotel near by the town. Although, I am very satisfied with your services.

Thank you for staying with us. We sincerely apologize for the confusion and any inconvenience caused by the similarity of our hotel’s name to a nearby facility. We are very pleased to hear that you were satisfied with our service. As you noted, the ibis Osaka Umeda is located approximately a five-minute walk from our hotel. Although both properties are part of the Accor group, we are separate hotels. For your convenience, we have added a map with directions from the main stations on our website. Please feel free to refer to it for your next stay, and let us know if you would like us to send detailed directions or a map by email. Thank you again for your feedback. We look forward to welcoming you again, and please do not hesitate to contact us if you have any further questions. Best regards, Rooms Manager

Customer review rating 3.5/5

Somil M. Families - Confirmed reviews ALL

From the photos, never realized that the rooms were this small. Since I was with an infant, the bed was really small for us three. Overall stay was fine though. For the price, its good.

Thank you for staying with us and for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience caused by the room size and bed dimensions being smaller than you expected, particularly while traveling with your child. The room you stayed in is 13 m² and the bed provided was a 140 cm-wide double. However, we are pleased to hear that you were satisfied with the room rate. For your next stay, we would be happy to prepare a 16 m² twin room and join the two beds in a Hollywood-twin configuration to better accommodate your needs. Please let us know your preferences when making a reservation or contact us in advance, and we will do our utmost to arrange this for you. Thank you again for your valuable comments. We appreciate your patronage and look forward to the opportunity to welcome you back. Sincerely, Rooms Manager

Other web-users rate our hotel

  • 972 reviews 9.2/10 Location
  • 920 reviews 5.9/10 Room
  • 735 reviews 8.7/10 Service
  • 23 reviews 8.1/10 WiFi
  • 550 reviews 3.6/10 Comfort
  • 421 reviews 7/10 Cleanliness
  • 254 reviews 8.7/10 Breakfast
  • 10 reviews 9.3/10 Wellness Area

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