Ibis budget Osaka Umeda

Customer review rating (ALL Rating) 4.4/5 668 reviews

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3 25 Banzai Cho, Kita Ku, 5300028 OSAKA, Japan

Description

Hotel extras

ibis budget Osaka Umeda is located at the heart of Umeda, one of Osaka's major business and entertainment districts. It is within 10 min by foot from JR Osaka and Umeda Station, with easy access to the major tourist attractions.

Our accommodation(s)

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Hotel location

Ibis budget Osaka Umeda

3 25 Banzai Cho, Kita Ku
5300028 OSAKA
Japan

GPS:34.705348, 135.503707

Telephone
Fax +81 6-6362-5115

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

UMEDA KITCHEN

Non contractual photo

Our casual and friendly restaurant serves a simple breakfast buffet with a selection of international and Japanese dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  668 reviews

TripAdvisor Rating  4.5/5  7 reviews

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

This was the second time I come this hotel. At my arrival the person at reception ask for my password, but I am living in Japan, I don’t need to show up it. So he ask to show up my Resident card. I explained that’s no mandatory and other Ibis hotel does not require it. He replied that if I don’t show it he won’t proceed to check-in and he won’t give me the room ! I said but I confirm the reservation with credit card. I was really shocked my this way of proceed and his behavior. He insisted and tell me that we can check together the rules. I was tired so I gave up and showed my driving license because there is confidential info on Resident card that he doesn’t need to see. I finally got my room. After few minutes I came back to the lobby, and the person apologized about the fact that I was right and doesn’t need to show my Resident card, but it’s to check the name. He also apologized at my check out time.

Thank you for taking the time to tell us about your experience at the Ibis budget Osaka Umeda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rooms Manager

Good location

Customer review rating 4.0/5

Mannar M. S. Families - Confirmed reviews ALL

Very conveniently located near metro station, food Street & the most happening place!!!

Thank you for staying with us and leaving the comment. We are glad that you were enjoyed the stay at our hotel. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we can keep the quality of our services continuously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Osaka Umeda Senior Receptionist

Great stay for 4 days

TripAdvisor rating 5.0/5

sipivu Couples - TripAdvisor review

It is my second stay in this hotel. I like the location both in Umeda and close to Osaka station. The team is really friendly. In particular, Fuji san helped us several times to go to several places we wanted to visit.

Excellent stay for 5?daus

Customer review rating 5.0/5

Sov Couples - Confirmed reviews ALL

I like this hotel whete I stayed before. I can only write excellent comments about. The staff is very kind; in particular, Fuji san has been repeatedly helpful giving us precise transportation directions to out of town places we wanted to visit.

Many thanks for staying with us at ibis budget Osaka Umeda and for sharing your experience . We appreciate your kind comments and these warm words will certainly encourage all the team members to provide even better hospitality. Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. Sincerely, Rooms Manager

well located. however dirty in washroom facility and bed, refrigerator was not working properly.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Please provide clean tower daily for those who don't need to clean up the room.

Thank you for taking the time to tell us about your experience at the Ibis budget Osaka Umeda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rooms Manager

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Other web-users rate our hotel

  • 1,026 reviews 9/10 Location
  • 954 reviews 5.9/10 Room
  • 721 reviews 8.3/10 Service
  • 51 reviews 3.7/10 WiFi
  • 519 reviews 3.4/10 Comfort
  • 474 reviews 6.5/10 Cleanliness
  • 260 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.