Swissôtel Nankai Osaka 5 stars

Customer review rating (ALL Rating) 4.5/5 2,448 reviews

Swissôtel Nankai Osaka - Image 1
Swissôtel Nankai Osaka - Image 2
Swissôtel Nankai Osaka - Image 3
Swissôtel Nankai Osaka - Image 4


ALLSAFE approved hotel

Hotel extras

  • Certified by the Environmental Health Consultancy (EHC) for being fully compliant with ALLSAFE

  • Wide variety of multi-function rooms and a dedicated team of event specialists

  • Above Nankai Railway's Namba Station providing direct access to airport and major attractions

  • A floor dedicated to wellness with a spa, gym, jacuzzi, sauna and 3-lane indoor pool

  • Freshly prepared sushi, seasonal Cantonese dishes and exciting teppanyaki demonstrations

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 OSAKA

GPS:34.664095, 135.501397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,448 reviews

TripAdvisor Rating  4.5/5  4,336 reviews

Certificate of excellence 2023

Amazing Osaka Stay

TripAdvisor rating 5.0/5

991DonnaC Couples - TripAdvisor review

We were upgraded to the King room when we checked in. The room was spacious enough for the two of us and the bathroom was modern. Breakfast was included with our stay and we looked forward to it every morning. Amazing range of food and drink. The views of Osaka from Table 36 were outstanding. The hotel is centrally located so it was easy for us to walk to dinner at Dotonbori District and shopping at Kuromon Ichiban Market. We would definitely recommend staying at Swissotel to anyone who is visiting Osaka.

Well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Overnight stay. Located close to transportation

Dear Valued Guest, We are especially glad to hear that you enjoyed the convenient location of our property which allows to take advantage of all the wonderful dining, shopping and other attractions that make our city so great. Your feedback is very important as it helps us to recognize guests’ experiences and impressions. We will not rest on our laurels and will continue striving for further improvements in view to exceed your expectations in services and products. If we can be of any assistance to make your next stay more enjoyable, please do not hesitate to contact us. We are looking forward to welcome you back to the Swissôtel Nankai Osaka. Sincerely, Shirly Santiago Guest Experience Manager Swissôtel Nankai Osaka

Well-located and friendly team of staff

Customer review rating 4.5/5

Ronny Business - Confirmed reviews ALL

Dear Sir/Madam, Thank you for making my guest's and my stay a fabulous one, even though it was a short stay. The Suite is decent but it would be great if USB ports are readily available in the room so there's no need for a travel adapter to charge our phone or tablet. Level 36 offers a great view, both in the day for breakfast, and at night, for the cocktails bar, truly felt appreciated with the cocktail happy hours being offered, would be even better if it is available for longer hours. Would like to thank the team especially, Mr. Antony, Mr. Adhi, Ms. Maira, Mr. Gurung and Mr. Sebastian at level 36 bar, for making my stay a welcoming one. Thank you. Regards Ronny

Great location welcoming staff

Customer review rating 5.0/5

Louise W. Couples - Confirmed reviews ALL

Great experience perfect location the staff were all amazing and welcoming. Will be back


Customer review rating 5.0/5

Preston M. I. Couples - Confirmed reviews ALL

My partner and I had a great experience staying at this hotel. On the last day, I experienced a health emergency and the staff did an excellent job assisting me by calling an ambulance; communicating all pertinent information to the emergency personnel; and ensuring that I was comfortable and cared for before leaving to go to the hospital. More importantly, the concierge Suzuki Aya accompanied my partner and I to the hospital to serve as a translator on our behalf, which was incredibly helpful and generous of her to do. She did an amazing job at communicating between the emergency personnel, the hospital staff and to us. She made sure we understood what was happening every step of the way and happily answered all of our questions, which was very reassuring since we are foreigners and unfamiliar with the healthcare system in Japan. She stayed with us for the entire time (approx. 3-3.5 hours) and even helped to guide us back to the Namba area by riding the subway with us. She also gave us suggestions for places to eat when we arrived back in Namba since we were hungry after the hospital visit. We were so impressed with Suzuki’s level of professionalism and service, and by extension, the Swissotel’s level of hospitality. We hope that Suzuki will be recognized for her outstanding service, patience and generosity. We will be sure to recommend this hotel to anyone visiting Osaka. We hope to visit again sometime in the near future!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,065 reviews 9.6/10 Location
  • 1,760 reviews 7.4/10 Room
  • 1,583 reviews 8.3/10 Service
  • 22 reviews 7.2/10 WiFi
  • 525 reviews 8.7/10 Breakfast
  • 488 reviews 6.5/10 Cleanliness
  • 277 reviews 6.7/10 Value
  • 135 reviews 9.2/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Osaka