Swissôtel Nankai Osaka 5 stars

Customer review rating (ALL Rating) 4.6/5 6,363 reviews

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5 1 60 Namba Chuo ku, 542 0076 OSAKA, Japan

Description

Hotel extras

  • Directly above Nankai's Namba station, walking distance to Dotonbori, Shinsaibashi & Kuromon

  • Six restaurants, 2 bars and café offering local specialties and international fare

  • One floor dedicated to wellness with gym, 3-lane indoor pool, spa, Japanese sauna & bath

  • Grand Ballroom divisible into 4 spaces, 17 function rooms including 4 Sky Banquet rooms

  • Dedicated floor for Weddings with 3 Chapels, Photo Studio, Bridal Dress Boutique & Salon

Our accommodation(s)

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Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 OSAKA
Japan

GPS:34.664095, 135.501397

Telephone
Fax +81 6-6648-0331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  6,363 reviews

TripAdvisor Rating  4.4/5  4,768 reviews

Certificate of excellence 2025

Convenient location and spacious rooms

TripAdvisor rating 5.0/5

CPC77 TripAdvisor review

Our family of 6, 2 adults and 4 children (8, 10, 12 and 14). We booked two rooms and stayed here for 7 nights for our recent holiday. One of the hotel’s biggest strengths is its prime location directly above Nankai Namba Station, making airport transfers and trips to Nara, Kyoto, etc incredibly easy. Major attractions like Dotonbori, Shinsaibashi and DenDen Town are all within easy walking distance and we were spoiled for dining options throughout the stay. Rooms spacious by Japanese standards, well laid out and comfortable, with large windows offering great city views. The space makes it especially suitable for families or travellers with multiple luggage. We had dinner at the hotel’s Japanese restaurant, which was a lovely experience. The food was well prepared and the atmosphere was calm and elegant — a nice contrast to the bustling streets outside!

Poor and disgusted

TripAdvisor rating 2.0/5

henri h TripAdvisor review

Location is ideal! However, the hotel sucks! Housekeeping is poor ++ obviously lazy though being a gentle reminder. We stayed for 5 nights and not expecting this. Bellboy and folks at concierge simply ain’t helpful when lugging cargo bags when the other parent was checking out. Even a little help goes a long way. Room is old and poorly maintained. Old musky smell of damp wood and poor pixelated TV. Generally, your service staff are still on the high horse while your guests are playing catch up.

Dear 494henrih, Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you appreciated our ideal location. However, I regret that your experience did not meet your expectations. We take pride in maintaining high standards in housekeeping, and I apologize if this was not reflected during your visit. Additionally, I appreciate your comments about our staff. I will ensure your observations regarding room maintenance and the overall service experience are communicated to the relevant teams for consideration. Thank you for bringing these matters to our attention. Sincerely, Shirly Santiago Director of Rooms Swissôtel Nankai Osaka

Customer review rating 5.0/5

Xavier C. Couples - Confirmed reviews ALL

Perfectly located, easy to go to the airport, confortable, well decorated, great staff

Customer review rating 5.0/5

Calvin T. Families - Confirmed reviews ALL

Staff were very courteous and helpful. Location is excellent and central.

Customer review rating 5.0/5

Amonlaya K. Families - Confirmed reviews ALL

As an Accor member, I had a truly wonderful stay at Swissôtel Nankai Osaka. The hotel is very clean, and the room was impressively spacious for Japan, providing excellent comfort for our family. The staff delivered warm, genuine, and professional service throughout our stay, always offering helpful information. The location is exceptionally convenient, with direct access to trains and subways, nearby car rental services, and comfortable on-site parking—making travel easy for our family with children and elderly members. Shopping is just steps away, and the breakfast offered a great variety and quality. A highly recommended Accor property for comfort, convenience, and outstanding hospitality in Osaka.

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Other web-users rate our hotel

  • 4,855 reviews 9.7/10 Location
  • 3,905 reviews 7.6/10 Room
  • 3,637 reviews 8.6/10 Service
  • 53 reviews 7.1/10 WiFi
  • 1,182 reviews 8.2/10 Breakfast
  • 1,053 reviews 8/10 Cleanliness
  • 546 reviews 6.4/10 Value
  • 279 reviews 8.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.