Swissôtel Nankai Osaka 5 stars

Customer review rating 4.5/5 8,727 reviews
Swissôtel Nankai Osaka
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

The only Osaka hotel to provide a direct train to Kansai International Airport - with a comfortable 35-minute ride on board the Rapid Express Train to Nankai Namba Station situated just under the hotel itself.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • 7 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076
osaka
japan

Tel: +81666461111

Fax: (+81)666480331

Contact email

Check-in from 15h00

Check out up to 11h00

  • NAMBA :   8 Namba

  • MIDOSUJI :   Midosuji Namba

  • SENNICHIMAE :   Sennichimae Namba

  • YOTSUBASHI :   Yotsubashi Namba

  • By plane

    KANSAI INTERNATIONAL AIRPORT At 43km / 26 miles

  • By plane

    OSAKA INTERNATIONAL AIRPORT At 17km / 11 miles

GPS :34.664095, 135.501397

Our accommodations

Our 546 contemporary designed guest rooms offer luxury accommodation to leisure and business travellers. Check into modern comforts in our Swiss Advantage and Swiss Executive Rooms.

Premier Room Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Advantage Room Queen

  • Max. number of persons: 2
  • Area: From 23
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Advantage Room King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Advantage Room Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Select Queen

  • Max. number of persons: 2
  • Area: From 23
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Select King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Select Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Executive Room Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Classic Room Queen

  • Max. number of persons: 2
  • Area: From 22
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Classic Room King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Classic Room Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Classic Room King Plus

  • Max. number of persons: 2
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Advantage Room King Plus

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Executive Room King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Executive Room Triple

  • Max. number of persons: 3
  • Area: From 45
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Junior Suite Twin

  • Max. number of persons: 3
  • Area: From 40
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Grand Room King

  • Max. number of persons: 4
  • Area: From 57
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Waon Suite

  • Max. number of persons: 5
  • Area: From 46
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Waraku Suite

  • Max. number of persons: 3
  • Area: From 68
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Prestige Suite Twin

  • Max. number of persons: 3
  • Area: From 91
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Prestige Suite King

  • Max. number of persons: 3
  • Area: From 91
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Imperial Suite

  • Max. number of persons: 3
  • Area: From 181
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Junior Suite King

  • Max. number of persons: 4
  • Area: From 40
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Deluxe Suite King

  • Max. number of persons: 3
  • Area: From 57
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Deluxe Suite Twin

  • Max. number of persons: 3
  • Area: From 57
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Our restaurants and bars

SWISS GOURMET

Type of cuisine: Gourmet

Swiss Gourmet offers freshly brewed coffee and daily baked homemade breads, cakes, sweets and savouries as well as a selection of Swiss chocolate. All these original hotel items are available for grab and go.

Lunch

07:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EMPRESS ROOM CHINESE RESTAURANT

Type of cuisine: null

This elegant restaurant serves a selection of savoury Cantonese favorites as well as our famous "Dim Sum Order Lunch Buffet".

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SH'UN WINE AND DINE

Type of cuisine: Other cooking style

"Kushiage" - Osaka's traditional deep fried skewer is SH'UN's specialty, which can be enjoyed from a selection of seasonal course menus or from the a la carte menu.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HANA-GOYOMI JAPANESE RESTAURANT

Type of cuisine: Japanese

Hana-Goyomi offers traditional Japanese cuisine, such as a Kaiseki style dining experience, combining an appreciation for the changing seasons with unparalleled culinary craftsmanship.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAVOLA 36

Type of cuisine: International

Tavola36 is located on the top floor of the hotel and offers stunning views of Osaka's cityscape during day and night.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MINAMI TEPPANYAKI RESTAURANT

Type of cuisine: Japanese

Our skilled Teppanyaki chefs prepare only the finest Japanese beef and freshest seafood in front of your eyes. Watch them work their magic while enjoying some wine of our collection from leading wineries from around the world.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Type of cuisine: Cafe

The Lounge offers a comfortable and contemporary environment in which you can enjoy light meals, our unique afternoon tea sets, homemade cakes and desserts and a selection of international coffee and tea specialties, champagne, cocktails and more.

Lunch

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAVOLA 36

Photo non contractuelle / Strictly non binding

Tavola36 is located on the top floor of the hotel with unobstructed views of Osaka's cityscape, providing the perfect backdrop for weekday Happy Hour or weekend drinks to unwind with friends.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,120

  • Maximum capacity: 1,400 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Swissôtel Nankai Osaka

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,727 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,134 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, nice room

Customer review rating 4.5/5

Jonathan Solo - 19/02/2020 Confirmed reviews ALL

great location at namba station, within walking distance to the metro and around 10 minutes walk from the famous dontombori. great spacious room.

Dear Guest, Thank you very much for your great review about your stay at Swissôtel Nankai Osaka. We are glad to read that our location was suitable for you and that you had a lovely overall stay. We look forward to welcoming you back in a near future. Kind Regards, Christophe Arts Director of Quality

well located, good service

Customer review rating 4.5/5

Nontaporn Families - 18/02/2020 Confirmed reviews ALL

good room, great location the breakfast, however, less food than before, the breakfast here used to be top knot.

Dear Guest, Thank you very much for taking the time to share your experience and I am delighted to read that you have a great impression on the hotel location and our services. Besides this, your feedback has been shared with our culinary team and please rest assured that we will continually improve our breakfast menu, add more variety to it and enhance overall its quality. We value your review and look forward to welcoming you back to Swissôtel Nankai Osaka in the near future. Kind Regards, Christophe Arts Director of Quality

excellent location

Customer review rating 4.5/5

Kanvarin P. Families - 18/02/2020 Confirmed reviews ALL

Staff is helpful. Breakfast is good due to many beverage items and some food item has been change daily

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for sharing your experience. We are very delighted to know that we were able to meet your full satisfaction and we appreciate your positive feedback especially towards our service, breakfast and location. It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you again soon. Kind Regards, Christophe Arts Director of Quality

Good location, clean room

Customer review rating 4.5/5

Anonymous Families - 17/02/2020 Confirmed reviews ALL

would be perfect if parking could be free those who stayed in the hotel

Dear Guest, Thank you very much for your review about your stay at Swissôtel Nankai Osaka and we are glad to read that our location was suitable for you. Besides this, your comment will be shared with the proper members of management. It is our endeavor at all times to deliver the highest level of satisfaction to our guests so we value a lot your feedback and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Amazing hotel in Osaka!

Customer review rating 4.5/5

Roman L. R. Couples - 13/02/2020 Confirmed reviews ALL

I loved my stay at Swissotel Nankai. I have been wanting to try to stay there for a while now and finally decided on trying it out for a night. And boy, did I make the right decision! Stay at Swissote Nankai is considered pricy in terms of Japanese hotel standards but you get a more or less ‘international sized hotel’ (might be slightly smaller) but very close to what you get in other countries. The hotel is very conveniently located at Nankai Namba Station where you can take a direct train to/from Kansai Airport. It is also walking distance to numerous malls, shops, eating places and tourist spots (e.g. Dotombori, Glico Man, Shinsaibashisuji, etc.) One of my (very) few disappointments with the hotel is the strict check-in time (at 3pm, although Accor ALL status members typically can get early check-in at most other properties) and late check-out (didn’t get much extension). Also, despite having a chance for an upgrade due to my status, I unfortunately didn’t get any (unlike in most of the other Accor properties I stayed at, it’s almost always guaranteed). Nevertheless, the stay was still awesome! The rooms were clean, comfortable and recently renovated. The view from the room - amazing! Service was great, especially after the surprise for my friend’s birthday! The staff gave us a surprise birthday cake, with matching birthday song and balloons! It was really very memorable for my friend! The view from the restaurant on the 36th floor is beautiful! You can enjoy the cocktails or dinner at night, and have a clear view of the city in the day while having breakfast. Breakfast was OK, spread wasn’t as wide, but is good enough. In terms of the facilities, the gym could use a little updating of equipment, and payment for the use of the jacuzzi/bath could be made complimentary to hotel guests. The hotel pool is sizeable, but the fixed separation of the lanes made it less fun, more functional. Overall, it was a very memorable stay, and it’s a must to try staying at the hotel even for a night, when in Osaka. Would love to stay again!

Dear Guest, Thank you very much for staying at Swissôtel Nankai Osaka and for sharing a detailed description of your experience! We are glad to read that you enjoyed our central location and the scenic view from our restaurant. Also, we always encourage our teams to go the extra mile and it is great to learn that our team members met your expectations. I will convey your kind words to them and your enthusiasm will be undoubtedly a great motivation for the entire team. Besides this, your feedback regarding the arrival experience has been immediately shared with related team for further improvements and we are sorry for any inconvenience caused. I understand your concern and will advise my team to take a more personalized approach for our valuable Accor ALL members. Guest satisfaction is essential to us and we value a lot your review. We highly appreciate your loyalty towards our brand and we are definitely looking forward to welcome you back to our hotel whenever you visit Osaka again. Kind Regards, Christophe Arts Director of Quality

Satisfied

Customer review rating 4.5/5

S H. Business - 13/02/2020 Confirmed reviews ALL

Respected

Dear Guest, Thank you very much for sharing your recent experience. It is always a pleasure to receive feedback from our valued guests and I am delighted to know that you had a pleasant time. Thank you again for your review and we look forward to welcoming you back for another stay with us! Kind Regards, Christophe Arts Director of Quality

Good place and excellent service.

Customer review rating 4.5/5

C. G. Families - 12/02/2020 Confirmed reviews ALL

Location is very good and close to the shopping malls. Gentlemen at front dest are very helpful. Clean room and comfortable bed. Nice hotel!

Dear Guest, Thank you very much for taking your valuable time to share your constructive feedback and I am very glad to know that you had a great stay with us! Also, your nice comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. We value your support and we sincerely look forward to welcoming you back soon! Kind Regards, Christophe Arts Director of Quality

A very Enjoyable Stay with pampered so well during the whole stay.

Customer review rating 4.5/5

Francis K. Families - 11/02/2020 Confirmed reviews ALL

Our family wanted to expressed our sincere appreciation to Executive lounge Mr Choi , Front Desk Miss Sakata and Bell Men Mr Nakatani for all of them they make our journey an excellent treat . Their professional service & attitude brings a very outstanding prestige of Swissotel treat that we all well deserved! Thanks for this good memories and wonderful treat for making our journey a remarkable one!

Dear Guest, Thank you very much for taking your valuable time to share your constructive feedback and I am very glad to know that you had an enjoyable stay with us! Also, your nice comment towards our colleagues is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. We value your support and we sincerely look forward to welcoming you back soon! Kind Regards, Christophe Arts Director of Quality

Well located, Good stay

Customer review rating 4.5/5

Kersha Couples - 10/02/2020 Confirmed reviews ALL

A Good hotel in a very convenient location. The staff was very friendly knowledgeable and helpful. The room was clean and comfortable. Breakfast was very good, big selection.

Dear Guest, Thank you very much for your positive feedback! It is great to learn that our team members met your expectations and contributed to making your stay an enjoyable one. We are definitely looking forward to welcoming you back to Swissôtel Nankai Osaka many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Well located

Customer review rating 4.5/5

Adrian Couples - 09/02/2020 Confirmed reviews ALL

Great welcome amazing views and breakfast

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location and the breakfast. It is always a great pleasure for us to hear from satisfied guests and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Good Location + Clean + Sleep Well

Customer review rating 4.5/5

Witthaya P. Families - 09/02/2020 Confirmed reviews ALL

Awesome !

Dear Guest, Thank you very much for sharing your recent experience. It is always a pleasure to receive feedback from our valued guests and I am delighted to know that you had a pleasant time. Thank you again for your review and we look forward to welcoming you back for another stay with us! Kind Regards, Christophe Arts Director of Quality

Great location

Customer review rating 4.5/5

Jennifer Families - 09/02/2020 Confirmed reviews ALL

As a first time visitor to Osaka, the hotel was very convenient to move around town and convenient train transportation.

Dear Guest, Thank you very much for your great review about your stay at Swissôtel Nankai Osaka. We are glad to read that our location was suitable for you and that you had a lovely overall stay. We look forward to welcoming you back in a near future. Kind Regards, Christophe Arts Director of Quality

well located

Customer review rating 4.5/5

Sue T. (. B. L. Couples - 07/02/2020 Confirmed reviews ALL

Basically, we had enjoyed our stay with Swissotel but during the booking and trying to make the amendment was a real hassle - of which I had to book through Agoda and it turns up I was worse off. Lesson to learn from your lack of service in this areas. Cheers Sue Tan

Dear Guest, Thank you very much for completing our online questionnaire and I am happy to learn that you enjoyed your overall stay. Besides this, we are very sorry for the inconvenience you encountered during booking and may we suggest that the next time you would like to reserve a room with us, please contact our reservation directly. We would be glad to assist your booking personally and will make our hardest efforts to accommodate your needs. Guest satisfaction is essential to us and we will continuously striving for further improvement to enhance guests’ experience through better services and products. We are looking forward to serving you again in the near future. Kind Regards, Christophe Arts Director of Quality

Great location and friendly staff

Customer review rating 4.5/5

Anonymous Families - 06/02/2020 Confirmed reviews ALL

Is the second time that i chose this hotel during the stay in Osaka, the reception is much nicer this time compared to first visit. Overall, it is enjoyable

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. It is always our pleasure to welcome back return guests and I am glad to read that we were able to offer you an enjoyable stay. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Perfect location for transportation and shopping.

Customer review rating 4.5/5

Anonymous Solo - 06/02/2020 Confirmed reviews ALL

I was very pleased that you took my booking requests seriously and made the effort to meet them. I was not very impressed with the size and look of my upgraded room. I paid for the upgrade but was disappointed with the room.

Dear Guest, Thank you very much for investing valuable time to share with us your experience and I appreciate your positive highlight about the hotel location. We also took good note of your comment regarding the perception of our room size and will do our best to allocate you further in a room that may best suit your preferences. Besides this, please kindly be advised that we offer different sizes, layout, design and bed configurations within the same room category and please feel free to contact our reservation directly, we will make sure to recommend you the most suitable room for your comfort. It is our endeavor at all times to deliver the highest level of satisfaction to our guests so we value a lot your feedback and we would be glad to serve you again in the near future. Kind Regards, Christophe Arts Director of Quality

Everything was excellent

Customer review rating 4.5/5

J Couples - 06/02/2020 Confirmed reviews ALL

The service at the front desk, breakfast, lounge was great. Food has a wide variety so you don't get tired of having breakfast at the restaurant every morning. Staff are friendly and helpful at all of our requests. They even helped us bring our bags to the train platform when we were leaving.

Dear Guest, Thank you very much for your feedback! It is great to learn that our team members met your expectations and contributed to making your stay an enjoyable one. We are definitely looking forward to welcoming you back to Swissôtel Nankai Osaka many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Excellent location and service

Customer review rating 4.5/5

Ray L. Couples - 05/02/2020 Confirmed reviews ALL

Brilliant location with excellent customer service.

Dear Guest, Thank you very much for sharing your experience staying at Swissôtel Nankai Osaka. We are very delighted to know that we were able to meet your full satisfaction and we appreciate your positive feedback especially towards our service and the hotel location. Rest assured that your compliments will be conveyed to the entire team. It is a real pleasure to have you as our guest and we look forward to welcoming you again soon. Kind Regards, Christophe Arts Director of Quality

좋은시설과 좋은 위치

Customer review rating 4.5/5

Myeul Solo - 05/02/2020 Confirmed reviews ALL

I was almost satisfied with your hotel But, its hard to find from start at namba station. I was keep look around under 4th floor and it also hard to find at your web site to direction for direct elevator. Please next time giving to customer for notice to take elevator. Except this, it was wonderful for staying at your hotel.

Dear Guest, We very much appreciate your feedback regarding your recent stay at Swissôtel Nankai Osaka and we are pleased to know that we were able to meet your expectations. Besides this, I am sorry about any inconvenience caused by the access of the elevator and rest assured that your comment has been shared with related team. Please feel free to contact our Guest Service team next time and we would be glad to personally assist you with the direction. Thank you very much and we are looking forward to welcoming you back in the near future. Kind Regards, Christophe Arts Director of Quality

Good location while hardware could be better

Customer review rating 4.5/5

Anonymous Couples - 05/02/2020 Confirmed reviews ALL

Location, service is very good but it will be better if the toilet and other equipment at the room is more modern.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you have a great impression on the hotel location and our services. Besides this, please rest assured that we always strive to improve our guest experience and do so through continuous upgrades of our hotel facilities. It would be a great pleasure to welcome you back in these upgraded facilities and we will be glad to recommend you the room products according to your preference. We value your feedback and we look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

A good stay in a well located hotel

Customer review rating 4.5/5

Kenelm L. Couples - 05/02/2020 Confirmed reviews ALL

A very nice hotel. Good view of the city. Comfort and spacious. Convenient and easy access to metro or train. Many choice of food and restaurant near the hotel. Amenities are awesome.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. I am glad to read that we were able to offer you a pleasant stay. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in osaka