Customer review rating 4.5/5 8,942 reviews
ALLSAFE approved hotel
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The only Osaka hotel to provide a direct train to Kansai International Airport - with a comfortable 35-minute ride on board the Rapid Express Train to Nankai Namba Station situated just under the hotel itself.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 11h00
Our 546 contemporary designed guest rooms offer luxury accommodation to leisure and business travellers. Check into modern comforts in our Swiss Advantage and Swiss Executive Rooms.
Number of meeting rooms: 18
Maximum size: 1,120 m²
Maximum capacity: 1400 people
Maximum banquet capacity: 600 people
100% genuine reviews from our guestsFind out more
Businessman Business - 30/11/2020 Confirmed reviews ALL
Very nice room, kind staff. Would stay there again.
The best value in Japan for All platinum members
Anonymous Friends - 04/10/2020 Confirmed reviews ALL
Let me start with a big thank-you for my birthday stay in June. It started with an unexpected generous upgrade plus the efforts to continue the platinum benefits in spite of the temporary closure of the executive lounge. I always enjoy the sunny roofed swimming pool, the spacious gym and spa. I also enjoy breakfasts on arrival in the lounge time to time when I have an early flight in. If I have a night flight out, generous late check out is available most of the time. There’s no other hotels in Japan except Swissotel Nankai Osaka to enjoy the membership value in the same way. For some reason I didn’t get email and didn’t have a chance to express my appreciation for my last stay. For this stay in September I experienced some difficulties to have the same service, possibly related to management/operation change due to the time? I hope it changes back by the next time I stay.
The W. Couples - 16/09/2020 Confirmed reviews ALL
The hotel was extremely brilliant and comfortable to stay, but the entrance to the hotel, access to the parking lot and from the room to the exit was a little confusing.
Lindsey Families - 28/03/2020 Confirmed reviews ALL
The hotel had excellent service, very clean and comfortable rooms, good amenities, and was in a great location.
A haven of peace and charm.
Claude B. Couples - 24/03/2020 Confirmed reviews ALL
Had just landed after a difficult flight through Vietnam red-tape and a sleepless night.What did we find?A sanctuary of calm and friendliness.Within minutes we were taken to the lounge where a lovely coffee was most welcome.The staff could not have been better or more helpful;I shall mention a couple:the young lady from Mexico(Flora?) a local charming young lady and last but not least Ms Santiago who oozes efficiency and a lot of charm;no doubt she will be due for a massive promotion soon! A slight criticism:why was there no fish on offer for breakfast;even though it was a good spread I felt that in Japan a little seafood would have been welcome.
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