Swissôtel Nankai Osaka 5 stars

TripAdvisor rating 4.5/5 4,122 reviews
Swissôtel Nankai Osaka
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Hotel extras

The only Osaka hotel to provide a direct train to Kansai International Airport - with a comfortable 35-minute ride on board the Rapid Express Train to Nankai Namba Station situated just under the hotel itself.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Catering
  • 7 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076
osaka
japan

Tel: +81666461111

Fax: (+81)666480331

Contact email

Check-in from 15h00

Check out up to 11h00

  • NAMBA :   8 Namba

  • MIDOSUJI :   Midosuji Namba

  • SENNICHIMAE :   Sennichimae Namba

  • YOTSUBASHI :   Yotsubashi Namba

  • By plane

    KANSAI INTERNATIONAL AIRPORT At 43km / 26 miles

  • By plane

    OSAKA INTERNATIONAL AIRPORT At 17km / 11 miles

GPS :34.664095, 135.501397

Our accommodations

Our 546 contemporary designed guest rooms offer luxury accommodation to leisure and business travellers. Check into modern comforts in our Swiss Advantage and Swiss Executive Rooms.

Premier Room Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Advantage Room Queen

  • Max. number of persons: 2
  • Area: From 23
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Advantage Room King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Advantage Room Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Select Queen

  • Max. number of persons: 2
  • Area: From 23
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Select King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Select Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Executive Room Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Classic Room Queen

  • Max. number of persons: 2
  • Area: From 22
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Classic Room King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Classic Room Twin

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Classic Room King Plus

  • Max. number of persons: 2
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Advantage Room King Plus

  • Max. number of persons: 3
  • Area: From 32
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Executive Room King

  • Max. number of persons: 2
  • Area: From 26
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Swiss Executive Room Triple

  • Max. number of persons: 3
  • Area: From 45
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Junior Suite Twin

  • Max. number of persons: 3
  • Area: From 40
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Grand Room King

  • Max. number of persons: 4
  • Area: From 57
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Waon Suite

  • Max. number of persons: 5
  • Area: From 46
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Waraku Suite

  • Max. number of persons: 3
  • Area: From 68
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Prestige Suite Twin

  • Max. number of persons: 3
  • Area: From 91
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Prestige Suite King

  • Max. number of persons: 3
  • Area: From 91
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Imperial Suite

  • Max. number of persons: 3
  • Area: From 181
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Junior Suite King

  • Max. number of persons: 4
  • Area: From 40
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Deluxe Suite King

  • Max. number of persons: 3
  • Area: From 57
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Deluxe Suite Twin

  • Max. number of persons: 3
  • Area: From 57
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities

Our restaurants and bars

SWISS GOURMET

Type of cuisine: Gourmet

Swiss Gourmet offers freshly brewed coffee and daily baked homemade breads, cakes, sweets and savouries as well as a selection of Swiss chocolate. All these original hotel items are available for grab and go.

Lunch

07:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EMPRESS ROOM CHINESE RESTAURANT

Type of cuisine: null

This elegant restaurant serves a selection of savoury Cantonese favorites as well as our famous "Dim Sum Order Lunch Buffet".

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SH'UN WINE AND DINE

Type of cuisine: Other cooking style

"Kushiage" - Osaka's traditional deep fried skewer is SH'UN's specialty, which can be enjoyed from a selection of seasonal course menus or from the a la carte menu.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HANA-GOYOMI JAPANESE RESTAURANT

Type of cuisine: Japanese

Hana-Goyomi offers traditional Japanese cuisine, such as a Kaiseki style dining experience, combining an appreciation for the changing seasons with unparalleled culinary craftsmanship.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAVOLA 36

Type of cuisine: International

Tavola36 is located on the top floor of the hotel and offers stunning views of Osaka's cityscape during day and night.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MINAMI TEPPANYAKI RESTAURANT

Type of cuisine: Japanese

Our skilled Teppanyaki chefs prepare only the finest Japanese beef and freshest seafood in front of your eyes. Watch them work their magic while enjoying some wine of our collection from leading wineries from around the world.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Type of cuisine: Cafe

The Lounge offers a comfortable and contemporary environment in which you can enjoy light meals, our unique afternoon tea sets, homemade cakes and desserts and a selection of international coffee and tea specialties, champagne, cocktails and more.

Lunch

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 19:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAVOLA 36

Photo non contractuelle / Strictly non binding

Tavola36 is located on the top floor of the hotel with unobstructed views of Osaka's cityscape, providing the perfect backdrop for weekday Happy Hour or weekend drinks to unwind with friends.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,120

  • Maximum capacity: 1,400 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Swissôtel Nankai Osaka

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,569 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,122 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location and service

Customer review rating 4.5/5

Allan Families - 16/01/2020 Confirmed reviews ALL

Exvellent

Dear Allan, Thank you very much for taking the time to share your experience with us on your recent stay at Swissôtel Nankai Osaka! It is very important for us to receive feedback from our guests, so that we continually have the opportunity to evaluate our services, products and make improvements when needed. Providing a personalized experience to our guests is one of our major values and we are very happy to know that we have been able to meet your expectations in many areas. We are looking forward to welcome you back to Swissôtel whenever you have the chance to visit Osaka again to make you experience more of what we have to offer. If we can be of any assistance for your future bookings, please do not hesitate to contact us in advance. Kind Regards, Christophe Arts Director of Quality.

Excellent

Customer review rating 4.5/5

Taufik C. Families - 13/01/2020 Confirmed reviews ALL

Good. Comfort. Strategies area .fast

Dear Guest, Thank you very much for staying with us and for completing our online questionnaire. I am happy to learn that you enjoyed your overall stay and our teams will certainly make their hardest efforts to ensure your expectations would be exceeded on your future stays. I appreciate your time in sharing your experience and we look forward to welcoming you back soon. Kind Regards, Christophe Arts Director of Quality

Great Place

Customer review rating 4.5/5

Peter M. Friends - 10/01/2020 Confirmed reviews ALL

excellent location above a train station and shopping mall across the road

Dear Guest, Thank you very much for your great review about your stay at Swissôtel Nankai Osaka. We are glad to read that our location was suitable for you and that you had a lovely overall stay. We look forward to welcome you back in a near future. Kind Regards, Christophe Arts Director of Quality

Good stay in a familiar environment and setting.

Customer review rating 4.5/5

Mei L. L. Families - 09/01/2020 Confirmed reviews ALL

The reception quickly coordinated with housekeeping department while I was sick , and had gone out for a short while to look for medicine, so I can quickly return to the bed, without interference. Thank you. Better if you have a clinic with English speaking doctors or pharmacist.

Dear Guest, Thank you very much for your positive words following your recent stay at Swissôtel Nankai Osaka! I am happy to read that our Front Office and Housekeeping Team members were able to assist you while you was sick, so that you have been able to spend a comfortable time in our hotel. Our Team Members are committed to providing helpful and personalized service to each and every one of our guests. Therefore, hearing comments like yours makes me very proud of the hard work they put in to serve guests. Besides this, we have taken note of your suggestions to have a clinic with English speaking doctors or pharmacist, for further discussion and review with our top management. Should you need any assistance for organizing your future stays with Swissôtel, please do not hesitate to contact me directly. I truly hope that you have gotten better and look forward welcoming you back in the near future. Kind Regards, Christophe Arts Director of Quality

So far so good

Customer review rating 4.5/5

Chyntia W. Families - 09/01/2020 Confirmed reviews ALL

We are very satisfactory

Dear Guest, Thank you very much for your positive comments about your recent stay at Swissôtel Nankai Osaka. We are thrilled to read that you have fully appreciated all the aspects of your visit and it is truly rewarding when a guest recognizes our efforts to provide excellent service and takes the time to say thank you. Your comments will be shared accordingly with our team members and will be certainly a true source of motivation for them. We will keep on continuously pursuit excellence in everything we do and we look forward to welcome you back many times in Osaka. Kind Regards, Christophe Arts Director of Quality
Customer review rating 4.5/5

Winston A. Families - 09/01/2020 Confirmed reviews ALL

The Reception and housekeeping service was ok but the room was old and the carpet does not seem clean anymore. The location of hotel is very good.

Dear Guest, Thank you very much for staying at Swissôtel during your time in Osaka. Creating a pleasurable experience for each and every one of our guests is our steadfast commitment and we are happy to read your good comments about our service. On the other hand, we have taken note of your highlights regarding the room in which you stayed and would like to apologize for any discomfort caused. We would like to assure you that we are continuously operating renovation of our guest rooms and facilities. We would be pleased to recommend you our most recent room products and would be glad to welcome you back in the near future to demonstrate that your comments were not made in vain. Please do not hesitate to contact me directly. Kind Regards, Christophe Arts Director of Quality
Customer review rating 4.5/5

A. Families - 06/01/2020 Confirmed reviews ALL

The location was perfect. It was convenient for shopping, dining, and traveling by train. The rooms were a reasonable size and cleaned well. I think it would be helpful if there were more people at the front desk and concierge. I went down to the front desk and the concierge for inquiry a few times, but I had to wait for about 10 minutes before being served every time.

Dear A., Thank you very much for your feedback provided about your recent stay with Swissôtel and that you made our hotel your home away from home during your stay in Osaka. We are pleased to know that you have enjoyed your overall stay as creating a pleasurable experience for each and every one of our guests is our steadfast commitment. The remarks you gave us about the availability for service at the front desk and concierge have been also reviewed carefully and are greatly appreciated, since they give us the opportunity to uphold our standards and to improve the level of service provided to our guests. The entire team and myself are looking forward to your return for another exceptional stay in Swissôtel Nankai Osaka. Kind Regards, Christophe Arts Director of Quality

Good Location

Customer review rating 4.5/5

Apple Friends - 06/01/2020 Confirmed reviews ALL

Staff are very nice and helpful. Service is very satisfy. Location of your hotel is Super convenience. Only some minor suggestion if you can add one to two more light in the room would be more perfect. As we found the room a bit darker and not enough bright especially along the suitcase area as well as the desk for work has not enough lighting. Overall for others are very satisfy except the lighting. Wish our next stay will have a little improvement. Thanks and wish all your success.

Dear Apple. Thank you very much for your feedback provided about your recent stay with Swissôtel and that you made our hotel your home away from home during your stay in Osaka. We are happy to learn that you have fully appreciated all aspects of your visit and it is truly rewarding when our guests take the time to share their impressions about the service and our team members. We also appreciate your valuable comment in regards to the lighting of our room and it has been shared to our department heads for future product enhancements. We have portable desk lamps available upon guests’ request and we made remarks on your profile so that we can provide you with a desk lamp for your next stay. This may help to enhance the brightness level of the room. We certainly hope that you will have another chance to visit Osaka again and if we can be of any assistance to make your next stay more enjoyable, please do not hesitate to contact us. Thank you very much once again for your constructive feedback and we are looking forward to welcome you back to Swissôtel Nankai Osaka. Kind Regards, Christophe Arts Director of Quality

Extremely satisfied

Customer review rating 4.5/5

Theresa P. Families - 06/01/2020 Confirmed reviews ALL

The staff was helpful, breakfast was great, rooms were fantastic. Overall stay was . I Will highlight recommend this hotel

Dear Guest. The most important thing is that you know about this place now!! We are so glad that you discovered us and that you will come back! And we greatly appreciate you helping to spread the good word about our hotel through your friends. Thank you for staying with us, and we look forward to your return to Swissôtel Nankai Osaka. Please do not hesitate to contact me if you need any further assistance with your bookings. Kind Regards, Christophe Arts Director of Quality

Great location

Customer review rating 4.5/5

Michael B. Couples - 06/01/2020 Confirmed reviews ALL

Excellent

Dear Guest, Thank you very much for staying at Swissôtel during your time in Osaka and we are glad to hear that you had an excellent stay. The convenient location of our property gives the opportunity to easily explore the Dotomburi area and enjoy all the wonderful dining, shopping and others attractions located nearby. We are so glad to see you had that chance and we welcome you to return in the near future. Kind Regards, Christophe Arts Director of Quality

Clean, warm and comfort.

Customer review rating 4.5/5

L. Families - 06/01/2020 Confirmed reviews ALL

Feel good.

Dear L., We are very pleased to learn that you have in general enjoyed your stay and that we have exceeded your expectations. Our goal is to provide excellent customer service and a welcoming environment at all times for our guests. Your overall ratings during your recent stay are therefore very much appreciated and will a true source of motivation for our Team Members. We will certainly keep up our good work and will not fail to convey your comments to the entire Team of Swissôtel Nankai Osaka. Kind Regards, Christophe Arts Director of Quality

Miss W Y.

Customer review rating 4.5/5

W Y. Families - 06/01/2020 Confirmed reviews ALL

Room upgrade to newly renovated room. Spacious enough.

Dear Guest, We are very pleased to learn that you have enjoyed your room upgrade and stay. Our goal is to provide excellent customer service and a welcoming environment at all times for our guests. We will therefore not rest on our laurels and will continue striving for enhancing guest satisfaction in view to exceed your expectations in all areas during your next stay with us. We look forward welcoming you back to Swissôtel Nankai Osaka. Kind Regards, Christophe Arts Director of Quality

Great stay @ Swissotel Osaka!

Customer review rating 4.5/5

Nancy L. Families - 06/01/2020 Confirmed reviews ALL

Simply loved the location and pleasant service of Swissotel Osaka. This is my 2nd stay with them & will choose to stay at Swissotel Osaka when I next visit Osaka! Arigato!!!

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! We greatly appreciate your support and highly value your patronage. Thank you very much for choosing to stay at our hotel once again and participating our online survey. The survey ratings regarding your overall staying experience have been reviewed carefully and we are pleased to read that we were able to meet your expectations in many areas such at the service level delivered by our team members. If we can be of any assistance to make your next stay more enjoyable, please do not hesitate to contact us. We are looking forward to your return for another pleasant stay in Swissôtel Nankai Osaka in the near future. Kind Regards, Christophe Arts Director of Quality

Very nice hotel, small bathroom

Customer review rating 4.5/5

Mark O. Families - 06/01/2020 Confirmed reviews ALL

Very nice. Staff at check in were friendly. Consierge was ok. Very brief decription of directions how to go somewhere then walked away! Little odd. Room on. Bed too hard made my back and neck hurt a lot. Very small bathroom. Overall good. Great location. Breakfast buffet was ok. Wierd bacon that was unsalted i think and quite rubbery still enjoyable

Dear Guest, Thank you very much for taking the time to complete our online questionnaire and we sincerely appreciate your positive evaluation. Your survey ratings are valuable and will serve as an encouragements to keep doing what we do. We are also looking continuously for ways to improve our guest staying experience and please rest assured that your evaluation of our facilities and food products will be considered for further improvements. We would be pleased to welcome you soon again many more times to Swissôtel Nankai Osaka for another great memories. If I can be of any further assistance, please do not hesitate to contact me directly. Kind Regards, Christophe Arts Director of Quality

Better experience than previously - well done

Customer review rating 4.5/5

David Families - 03/01/2020 Confirmed reviews ALL

This is my second time staying with you and I enjoyed the experience much more than the first time. I can see a real improvement in the quality of service in the 33rd floor lunge (back in July 2019 it was very poor), this time I thought the quality of food and beverages was much better. There are still the queues at breakfast which I think could be managed better by clearing empty tables quicker, but overall, we had a good time and will come back.

Dear Guest, Thank you very much for taking your valuable time to share your constructive feedback and I am very glad to know that you had a great stay with us! Also, your nice comment towards our Executive Club Lounge team is a wonderful source of motivation and I will not miss to share with them their important contribution in providing great service to our valuable guests. We value your support and we sincerely look forward to welcoming you back soon! Kind Regards, Christophe Arts Director of Quality

Very satisfied

Customer review rating 4.5/5

Christine W. Families - 03/01/2020 Confirmed reviews ALL

Feels very comfortable and welcome

Dear Guest, Thank you very much for sharing your recent experience. It is always a pleasure to receive feedback from our valued guests and I am delighted to know that you had a pleasant time. Thank you again for your review and we look forward to welcoming you back for another stay with us! Kind Regards, Christophe Arts Director of Quality

very satisfied

Customer review rating 4.5/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

very satisfied, gym was superb, room was very cozy

Dear Guest, Thank you very much for sharing your experience staying at Swissôtel Nankai Osaka. We are very delighted to know that we were able to meet your full satisfaction and we appreciate your positive feedback especially towards our facilities. It is a real pleasure to have you as our guest and we look forward to welcoming you again soon. Kind Regards, Christophe Arts Director of Quality

Brilliant

Customer review rating 4.5/5

Dean B. Families - 03/01/2020 Confirmed reviews ALL

It was a complete pleasure

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and I am glad to read that we were able to offer you an enjoyable stay. Thank you very much once again and we look forward to serving you again soon. Kind Regards, Christophe Arts Director of Quality

Fantastic hotel

Customer review rating 4.5/5

Janine S. Families - 03/01/2020 Confirmed reviews ALL

Very nice hotel central to all of our tourist needs fabulous breakfast.

Dear Guest, We very much appreciate your feedback regarding your recent stay at Swissôtel Nankai Osaka and we are pleased to know that we were able to meet your expectations. Guest satisfaction is primordial to us and we will continuously striving for further improvement to enhance guests’ experience through better services and products. Thank you very much and we are definitely looking forward to welcoming you back many more times in the near future. Kind Regards, Christophe Arts Director of Quality

Excellent service and the suited my needs & meet my expectation.

Customer review rating 4.5/5

Henry W. Couples - 03/01/2020 Confirmed reviews ALL

The room is neat and made one feeling like his/her own home. The staff are dedicated and work whole-heartedly. Always willing to listen what the guests need. Swissotel is the only hotel I will choose when visiting Osaka. There is no alternative to it.

Dear Guest, Thank you very much for the excellent review! It was a pleasure having you as our guest and we are glad that you thoroughly enjoyed your stay with us. I will gladly share your compliments with our teams and I am sure that your kind words will serve as a great encouragement for all. Thank you again and we look forward to welcoming you back to Swissôtel Nankai Osaka in the near future. Kind Regards, Christophe Arts Director of Quality
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