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Swissôtel Nankai Osaka 5 stars

Customer review rating 4.5/5 9,134 reviews

ALLSAFE approved hotel

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Swissôtel Nankai Osaka
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+ 25 Services

Hotel extras

  • Certified by the Environmental Health Consulta ncy (EHC) for being fully compliant with ALLSAF

  • Wide variety of multi-function rooms and a ded icated team of event specialists

  • Above Nankai Railway's Namba Station providing direct access to airport and major attractions

  • A floor dedicated to wellness with a spa, gym, jacuzzi, sauna and 3-lane indoor pool

  • Freshly prepared sushi, seasonal Cantonese dis hes and exciting teppanyaki demonstrations

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Swissôtel Nankai Osaka

5 1 60 Namba Chuo ku
542 0076 osaka
japan

Tel: +81666461111

Fax: (+81)666480331

Check-in from 15h00

Check out up to 11h00

  • NAMBA :  8 Namba

  • MIDOSUJI :  Midosuji Namba Station

  • SENNICHIMAE :  Sennichimae Namba Station

  • YOTSUBASHI :  Yotsubashi Namba Station

  • By plane

    KANSAI INTERNATIONAL AIRPORT At 43km / 26 miles

  • By plane

    OSAKA INTERNATIONAL AIRPORT At 17km / 11 miles

GPS :34.664095, 135.501397

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 6 Restaurants
  • No Bar
  • Breakfast
    • Buffet Additional charge
    • Children Additional charge
    • Room service
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 546 rooms
    • One room for people with reduced mobility
    • No family room
    • 14 connecting rooms
    • No non-smoking room
    • 36 floors
  • Languages spoken at the hotel
    • Japanese
    • Korean
    • Indonesian
    • French
    • Polish
    • Russian
    • Chinese Mandarin
    • German
    • English
    • Spanish
  • Lounge
    • Waiting area or lounge
    • Executive Lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel Additional charge
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
Access to property
  • Hotel Parking
    • On site
    • Private
Well-being
  • Purovel & Spa
    • Covered
    • On site
  • Purovel & Spa
    • On site
    • Massage
    • Sauna room
Boutiques/shopping
  • Beauty salon
  • Clothing store
  • Drugstore/pharmacy
  • Shopping mall

Our accommodation(s)

Relax and revitalise in rooms that evoke both Osaka and Switzerland. Our 546 contemporary rooms and suites bring you modern comforts combined with cutting-edge technology in serene surroundings. Book a Swiss Executive room for Executive Lounge access.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 1,120

  • Maximum capacity: 1400 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Swissôtel Nankai Osaka

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,134 reviews

TripAdvisor Rating 4.5/5

4,174 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Quiet elegant comfort in the heart of town

Customer review rating 4.5/5

Aaron Solo - 14/09/2021 Confirmed reviews ALL

Took several days to unwind by myself in your lovely hotel. I can always count on a clean and comfortable room with a great view. Courteous and professional staff treated me very well.

Dear Valued Guest, Greetings from Swissôtel Nankai Osaka! Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. We are glad to read that you have a great impression on our guest room, hotel convenience and our team members for being courteous and helpful. Your kind compliment will be certainly a great motivation for all our team members who always do their bests to provide memorable staying experience to increase the “Quality in Life” for our valuable guests. We are pleased to learn that you had a pleasant staying experience. Sincerely, Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

Good stay as expected

Customer review rating 4.5/5

Semi K. Solo - 05/09/2021 Confirmed reviews ALL

Very satisfied. A smooth member-valued welcome in check-in and check-out as well, although it was only one night. Room condition and facility were nice as expexted. I loved the pajamas in the room. Ordering room service and asking inquiries about amenities were smooth, well-explained, no problem. The lady on the room service line spoke proper English very well.

Dear Valued Guest, Thank you very much for your feedback provided about your recent stay with Swissôtel Nankai and that you made our hotel your home away from home during your stay in Osaka. We are very pleased to learn that you have in general enjoyed your stay and that we have exceeded your expectations . We really appreciate your kind recognition on our Team Member, who was able to assist you during your stay. Our Team Members are committed to providing thoughtful and personalized service to each and every one of our guests, and hearing comments like yours, make me proud of the hard work they put in to serve guests with “our Passion for Perfection”. We will certainly keep up our good work and convey your comments to our team. Ms. K., thank you very much once again for sharing your experience with us and we would be very glad to welcoming you back to Swissôtel Nankai Osaka. If we can be of any assistance to make your next stay more enjoyable, please do not hesitate to contact us. Sincerely, Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

Wonderful customer service!!

Customer review rating 5.0/5

Anonymous Couples - 03/08/2021 Confirmed reviews ALL

All the staff were incredibly friendly and helpful!

Dear Valued Guest, Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. We are glad to read that you have a great impression on our guest room, hotel convenience and our team members for being courteous and helpful. Your kind compliment will be certainly a great motivation for all our team members who always do their bests to provide memorable staying experience to increase the “Quality in Life” for our valuable guests. We are pleased to learn that you had a pleasant staying experience. I am pleased to learn that you had an excellent lunch experience after dining at Tavola 36 . We are always pleased when guests appreciate the selection of food we provide as we try to make sure our food is always fresh and high in quality and that there is a large selection to suits all guests’ preferences. I am very happy to learn that the customer service you received during your dining experience was attentive and friendly, we aim to provide excellent service to all our guests. We are looking forward to welcome you back again in a not distant future. Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

Good stay with a great view!

Customer review rating 5.0/5

Dillan Couples - 27/07/2021 Confirmed reviews ALL

Wanted a nice room with an amazing view of Osaka and got exactly what I came for.

Dear Valued Guest, Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. We are glad to read that you have a great impression on our guest room, hotel convenience and our team members for being courteous and helpful. Your kind compliment will be certainly a great motivation for all our team members who always do their best to provide memorable staying experience to increase the “Quality in Life” for our valuable guests. We are pleased to learn that you had a pleasant staying experience. Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

Nice classy hotel

Customer review rating 4.5/5

Leanne E. Couples - 19/07/2021 Confirmed reviews ALL

Nice classy hotel in a very convenient location. Rooms are spacious and well appointed.

Dear Valued Guest, Thank you very much for choosing our hotel as your venue of accommodation and sharing your staying experience with us through our online survey. We are glad to read that you have a great impression on our guest room, hotel convenience and our team members for being courteous and helpful. Your kind compliment will be certainly a great motivation for all our team members who always do their bests to provide memorable staying experience to increase the “Quality in Life” for our valuable guests. We are pleased to learn that you had a pleasant staying experience and liked the hotel’s location. Our hotel is ideally situated just above the subway station Namba in a very busy part of Osaka, with lots to do and lots to see. We are grateful for your support and hope that you choose to stay with us again in the future. Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

very good

Customer review rating 5.0/5

Lisson Business - 12/04/2021 Confirmed reviews ALL

very good

Dear Guest, Greetings from Swissôtel Nankai Osaka! We appreciate your feedback very much and we are pleased to learn that you have enjoyed your recent stay in our hotel. It was truly a treat for us to have been able to create such a positive experience for you. Thank you very much for sharing your experience! We look forward to the pleasure of welcoming you back with us again. Kind regards, Kazunori Tanaka Hotel Manager Swissôtel Nankai Osaka

Well-located

Customer review rating 4.5/5

Matthew W. Business - 02/04/2021 Confirmed reviews ALL

Well located English-speaking staff Room service was prompt and polite

Dear Guest, We would like to express our gratitude to you once again for investing valuable time to share your feedback about your recent stay in Swissôtel Nankai Osaka. Thank you very much for kind words and we are absolutely delighted that you have enjoyed our hotel and its services! In regards to your comment on our loyalty program, we do have an ongoing promotion that you may enjoy and this enables you to double your status points and stay nights. We would like to thank you for being part of our loyalty program. Please do not hesitate to contact us directly when you plan to visit Osaka. Once again, we would like to express our great appreciation for taking the time to complete our online questionnaire and sharing your impressions with us. We would be glad to welcome you back to Swissôtel Nankai Osaka in a not too distant future. Thank you very much. Kind regards, Kazunori Tanaka Hotel Manager

Lovely hotel.

Customer review rating 4.5/5

M. B. &. N. Couples - 31/03/2021 Confirmed reviews ALL

Great 4 night stay in a lively part of Osaka. Right in the middle of the action. Room was small but perfectly appointed with everything you could need. Housekeeping service was great and the rooms, bed linen, etc were top notch. Would definitely stay there again. Highly recommend.

Dear Guest, We very much appreciate your comments regarding your stay at the Swissôtel Nankai Osaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christophe Arts Director of Quality

Great stay, great staff!

Customer review rating 4.5/5

Darren Business - 24/03/2021 Confirmed reviews ALL

The entire staff at the Swissotel is absolutely fantastic. I had a most enjoyable stay thanks to all their willingness to help.

Dear Darren, We very much appreciate your comments regarding your stay at Swissôtel Nankai Osaka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christophe Arts Director of Quality

very nice

Customer review rating 4.5/5

Anonymous Families - 04/03/2021 Confirmed reviews ALL

very nice

Dear Guest, Thank you very much for staying at Swissôtel Nankai Osaka and we are pleased to learn that you enjoyed your overall time. We look forward to welcoming you to the hotel again whenever your travel brings you back to Osaka! Kind Regards, Christophe Arts Director of Quality

Best location

Customer review rating 4.0/5

Businessman Business - 30/11/2020 Confirmed reviews ALL

Very nice room, kind staff. Would stay there again.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for taking the time to share your experience with us and I am glad to read that you have a good impression on the hotel location. It is always a great pleasure for us to hear from satisfied guests and we definitely look forward to welcoming you to the hotel again soon! Kind Regards, Christophe Arts Director of Quality

The best value in Japan for All platinum members

Customer review rating 5.0/5

Anonymous Friends - 04/10/2020 Confirmed reviews ALL

Let me start with a big thank-you for my birthday stay in June. It started with an unexpected generous upgrade plus the efforts to continue the platinum benefits in spite of the temporary closure of the executive lounge. I always enjoy the sunny roofed swimming pool, the spacious gym and spa. I also enjoy breakfasts on arrival in the lounge time to time when I have an early flight in. If I have a night flight out, generous late check out is available most of the time. There’s no other hotels in Japan except Swissotel Nankai Osaka to enjoy the membership value in the same way. For some reason I didn’t get email and didn’t have a chance to express my appreciation for my last stay. For this stay in September I experienced some difficulties to have the same service, possibly related to management/operation change due to the time? I hope it changes back by the next time I stay.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for loving our hotel and taking the time to share your experience with us! I am happy to learn that you enjoyed your overall stay. Please rest assured that we always try our best to accommodate our guest requests, as per the availability and we are sorry for the inconvenience you experienced during your recent stay. Your comment has been shared with the related departments and our teams will certainly make their hardest efforts to make you feel welcome on all your future stays with us. We highly appreciate your loyalty towards our brand and we would be glad to welcome you to the hotel again in the near future. Kind Regards, Christophe Arts Director of Quality

Maze

Customer review rating 4.0/5

The W. Couples - 16/09/2020 Confirmed reviews ALL

The hotel was extremely brilliant and comfortable to stay, but the entrance to the hotel, access to the parking lot and from the room to the exit was a little confusing.

Dear Guest, Warmest greetings from Swissôtel Nankai Osaka! Thank you very much for staying with us and for completing our online questionnaire. I am happy to learn that you enjoyed your overall stay. It is our endeavor at all times to deliver the highest level of satisfaction to our guests so we value a lot your comment. Please rest assured that we will keep making every effort in our continuous pursuit for service excellence and we are looking forward to serving you again in the near future. Kind Regards, Christophe Arts Director of Quality

Great stay

Customer review rating 5.0/5

Lindsey Families - 28/03/2020 Confirmed reviews ALL

The hotel had excellent service, very clean and comfortable rooms, good amenities, and was in a great location.

Dear Guest, Thank you very much for taking your valuable time to share your feedback and I am very glad to know that you had a great stay with us! We value your support and we sincerely look forward to welcoming you back soon! Kind Regards, Christophe Arts Director of Quality

3 star no more

TripAdvisor rating 3.0/5

swisstraveler757 Family - 19/12/2017 TripAdvisor review

3 star no more, quite expensive for what it is. Small rooms, not very well cleaned, not a great level of amenities inside the room. We were disapointed as we expected more from a so called 4 plus stars hotel.

Dear swisstraveler757, Thank you very much for choosing our hotel. We sincerely regret to learn that the room you have stayed was not up to your expectations. Cleanliness is a top priority to all of our employees, and our housekeeper has been made aware of your concerns. We would like to also assure you that we offer various room categories, with different sizes and layout. Accordingly we would appreciate you to contact us directly for your next stay with us and will make sure to recommend you a room type that fits your needs and preferences. Your valuable highlights are appreciated and we hope to welcome you back again in a not too distant future. Kind Regards, Kazunori Tanaka Hotel Manager

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