ibis Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.4/5 1,201 reviews

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Description

Hotel extras

  • All rooms are inviting, modern and cozy, with comfortable beds.

  • The ibis room has got everything you need for a pleasant stay

  • The hotel is an International economy brand hotel located in the Umeda area.

  • Enjoy a good night's sleep in the Sweet Bed by ibis.

  • The hotel is in a prime location for shopping and business in Umeda.

Our accommodation(s)

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Hotel location

ibis Osaka Umeda

1 Chome 5 Banchi, Komatsubara Cho, Kita Ku
5300018 OSAKA
Japan

GPS:34.702195, 135.501053

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Brasserie La Loge a COOKPARK

We provide elegant time and food that can make you beautiful from the inside of your body.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,201 reviews

Customer review rating 4.0/5

Jonathan D. J. Friends - Confirmed reviews ALL

A good location near several stations and accessible from the underground mall connected with JR and the metro. The room was an OK size compared to most Japanese hotel rooms, but it was very tidy and clean and the service was excellent. Great stay overall.

Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our convenient location, easy access through the underground mall, and our clean and comfortable room. It is also wonderful to know that you were satisfied with our amenities and the service provided by our team. Your kind words mean a great deal to us, and we are pleased that you had a great stay overall. We look forward to welcoming you again on your next visit.

Customer review rating 4.5/5

Khai H. T. Families - Confirmed reviews ALL

The hotel is located about 5min from Umeda station and the adjoining Hankyu department store. It's surrounded by many popular stores and restaurants including a Don Quixote (Donki), Kura Sushi, Sushiro, Family Mart and many more. The rooms are clean and well equipped with the usual amenities, but there's no laundry room unfortunately. However, the helpful hotel staff are able to provide a printed map showing directions to the nearest laundromat which is about 12-15min by foot or 9min by bus.

Thank you very much for your detailed feedback. We are delighted to hear that you enjoyed our convenient location, comfortable and clean rooms, and the nearby shopping and dining options. It is also wonderful to know that our staff were able to assist you during your stay. Regarding your comment about laundry facilities, we would like to clarify that we do offer a laundry service at the hotel. We apologize if this was not clearly communicated during your stay. We also appreciate your suggestion regarding additional water dispensers on each guest floor and will share your comments with the relevant team for future consideration. Thank you again for your valuable feedback. We truly appreciate your support and look forward to welcoming you again on your next visit.

Customer review rating 5.0/5

Steven W. R. Solo - Confirmed reviews ALL

Complimentary drinks for silver members. Room was decent size. Staff were always friendly and ready to help

Dear Mr. Steven W. R., Thank you very much for staying at ibis Osaka Umeda and for awarding us a perfect rating. We are delighted to hear that you enjoyed our convenient location and found our team friendly and helpful throughout your stay. It is also wonderful to know that the complimentary drinks for Silver members were appreciated and that your room provided a comfortable and decent space. Your kind feedback is truly encouraging for our entire team, and we are very pleased that you had a positive experience with us. Thank you once again for choosing ibis Osaka Umeda. We look forward to welcoming you back on your next visit to Osaka. Kind regards, Front Team / ibis Osaka Umeda

Customer review rating 4.0/5

Sarah L. Families - Confirmed reviews ALL

Relatively comfortable though a bit small. Easy check in and well located.

Dear Ms. Sarah L., Thank you very much for staying at ibis Osaka Umeda and for sharing your feedback. We are pleased to hear that you enjoyed our convenient location and found the check-in process smooth and easy. It is also good to know that you found your stay relatively comfortable. At the same time, we understand your comment regarding the room size. As a city hotel in the heart of Osaka, our rooms are designed to be compact yet functional, in order to provide a comfortable stay in a highly convenient location. Thank you once again for your kind feedback. We hope to have the pleasure of welcoming you back to ibis Osaka Umeda on your next visit to Osaka. Kind regards, Front Team / ibis Osaka Umeda

Customer review rating 4.0/5

Florence C. Families - Confirmed reviews ALL

Front office employees are helpful, thanks! However, realised room's wallpapers have stains around. Perhaps should improve on the maintenance of rooms. Thanks!

Dear Ms. Florence C., Thank you very much for staying at ibis Osaka Umeda and for sharing your feedback. We are delighted to hear that you enjoyed your overall comfortable stay and that our front office team was able to assist you in a helpful manner. Your kind words are greatly appreciated and will certainly be shared with the team. At the same time, we sincerely apologize for the condition of the room wallpaper. This is not the standard we aim to provide, and we regret that it affected your impression of the room. Please rest assured that your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to ibis Osaka Umeda and providing you with an even better experience in the future. Kind regards, Front Team / ibis Osaka Umeda

Other web-users rate our hotel

  • 1,666 reviews 9.6/10 Location
  • 1,423 reviews 6.4/10 Room
  • 957 reviews 8.5/10 Service
  • 22 reviews 7.6/10 WiFi
  • 904 reviews 3.9/10 Comfort
  • 526 reviews 7.9/10 Cleanliness
  • 509 reviews 8.4/10 Breakfast
  • 255 reviews 7.4/10 Value

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