ibis Osaka Umeda Hotel 3 stars

The hotel is located at the heart of Umeda, very near to transportation. The hotel has clean room (even there is no bathtub) and the breakfast is always good. Last but not least, the professionalism of the team to handle my query is beyond excellence. Thank you team Ibis Umeda.

I stayed 2 nights on a weekend. The room was well equipped and the bed was comfortable. Breakfast was also good value. I didn't have the opportunity to try the restaurant for dinner as it was closed for a function, which was a bit annoying as I had to go elsewhere. There are lots of good restaurants under the hotel but in the current corona virus situation, I did not want to spend time in a crowded place.

staff friendly and on the ball. Hotel room as expected.

Great location and comfortable, clean hotel. Amazing shower! Room was small which we knew when booking but could and should have had more storage space.

I had a 2 night business trip and this was my first stay at this property. Overall, I was very satisfied with location, room, breakfast and hotel condition. The only slight blemish was during check-in and check-out, where an otherwise smooth process was affected by staff inexperience (no acknowledgement of Gold status despite online reservation via ALL weeks prior; had to ask for printed invoice/receipt for confirmation of charges, etc.). I look forward to your improvement as staff gains experience.

The staff should have told us how to get to the rail system as it’s just down stairs and the comments from other guests was the same

The location here is excellent. Close to everything and having a private elevator to the underground is great - especially when cold or raining. The rooms are small, but comfortable and clean.

the location is great, just a few minutes walk from Umeda station, even connected Whitty, the underground mall. Staff is helpful too.

Extremely satisfied! great hotel overall, clean, cozy ambiance, super friendly and accommodating staff. Better hotel than Ibis Styles in Namba. One thing that you can improve though is your breakfast. For us not a good value for money, few choices especially for foreign guest.

well located. Bedding covers were too hot.

Easy access to Osaka station, can reach Hanshin, Hankyu and Daimaru Department Store within five minutes through underground tunnel which compose lots of restaurants and various kinds of shops.

I was really delighted to your front staff specially those 2 ladies at the receptions the day our check out Feb. 10,2020, that they allowed my guests in room #1102 & 1103 to stay until 1400 hrs. although i was willing to pay extra hours, but they consider as I’m an Accor member, so glad all over your service was excellent, but just one lady in the restaurant during dinner time just a little concern the way she served the drinks that she just put all the drinks on the table instead she should serve to the each individually. But other than that we really please your services during our stay specially your receptionist, the foods are fantastic and catered well. Arigato or Many Thanks to all..yes we will be back again we love the place. Regards, Violeta Cely F.

The location of the hotel is very good! It is convenient to take the bus to airport or the train station! The staff are friendly and helpful! Just the room is a bit small... but it's Japan! :) I think I will stay there again!

IBIS Osaka Umeda is a short distance away from the JR Osaka Station where many of the subway lines also stop at. The hotel is also accessible by lift from the basement level exit 7-72 from the underground shopping mall. We were impressed by the hotel staff's service - at check-in and at breakfast, and housekeeping. The only issue we had was the smell of BBQ meat in the corridor on a couple of nights. Was concerned that a guest could be cooking in one of the rooms, so we called the front desk and was informed that the smell is from the Yakiniku restaurant next door, especially on weekends when the restaurant is busy.

Ibis Osaka Umeda is located within walking distance to the few Umeda train stations. It is also within walking walking distance to the 2 Airport bus stations. Rooms are pretty small and the bathroom does not have a tub. It's good enough of you do not have big luggage. Hotel is linked to the underground shops which lead to the train stations.