ibis Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.4/5 1,383 reviews

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1 Chome 5 Banchi, Komatsubara Cho, Kita Ku, 5300018 OSAKA, Japan

Description

Hotel extras

  • All rooms are inviting, modern and cozy, with comfortable beds.

  • The ibis room has got everything you need for a pleasant stay

  • The hotel is an International economy brand hotel located in the Umeda area.

  • Enjoy a good night's sleep in the Sweet Bed by ibis.

  • The hotel is in a prime location for shopping and business in Umeda.

Our accommodation(s)

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Room 1
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Room

Standard Room with 2 single beds

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Media And Technology

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Hotel location

ibis Osaka Umeda

1 Chome 5 Banchi, Komatsubara Cho, Kita Ku
5300018 OSAKA
Japan

GPS:34.702195, 135.501053

Telephone
Fax +81 6-6363-0332

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 181 rooms
  • One room for people with reduced mobility
  • 181 non-smoking rooms
  • 14 floors

Languages spoken at the hotel

  • English
  • Japanese

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Catering

One Restaurant

Breakfast

  • Buffet

Brasserie La Loge a COOKPARK

Photo out of - Brasserie La Loge a COOKPARK

We provide elegant time and food that can make you beautiful from the inside of your body.

Cooking style
French
1 Chome 5 Banchi, Komatsubara Cho, Kita Ku, 5300018 Osaka, Japan
Telephone +81 6-6363-0333

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

We provide elegant time and food that can make you beautiful from the inside of your body.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,383 reviews

Customer review rating 5.0/5

Bret B. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Pauline C. Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Bonny C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Adam P. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Kumarjit S. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Pauline C. Solo - Confirmed reviews ALL

Hotel was very nice. Staff was great. But the room gave new meaning to the word small. It was tiny. Bathroom was roomy especially the shower. Loved the breakfast

Customer review rating 3.0/5

Bonny C. Couples - Confirmed reviews ALL

The staff was very friendly. However, the room was extremly small. This is normal in Japan, but no efforts where made to create luggage space etc. The bathroom also smelled like sewer.

Customer review rating 5.0/5

Adam P. Couples - Confirmed reviews ALL

Quite good sized rooms for Japan. Clean and good location.

Customer review rating 4.5/5

Kumarjit S. Couples - Confirmed reviews ALL

Location was great, room was clean but too small - makes it difficult to plan for longer stays. Overall staff was very helpful, especially with the early-riser breakfast.

Customer review rating 4.0/5

Richelle A. Couples - Confirmed reviews ALL

Ibis has a great location. It also has a connection to a mall via their basement that will lead you to the train station. Room is small, it will be tight if you bring big luggages. The staff helped us with luggage forwarding which was super convenient. Convenience store (7/11) is also closeby the hotel. I would stay here again.

Customer review rating 4.0/5

Suched L. Families - Confirmed reviews ALL

The hotel is in an excellent location, with friendly and attentive staff providing good service. The food is also good. It is a suitable choice for both family holidays and business trips, offering a comfortable and convenient stay. However, the room is a little small. Overall, I had a pleasant experience and would recommend this hotel to both families and business travellers.

Customer review rating 5.0/5

Quyen P. Solo - Confirmed reviews ALL

Stayed three nights. Room was small but clean and had all that I needed. Bed was comfortable. Bath was clean and shower was strong. This is a no frills stay and just what I expected. Would stay again.

Customer review rating 4.5/5

Philip L. C. L. Couples - Confirmed reviews ALL

good floor and friendly staff from receptionlists, restaurant workers to the room cleaning staffs.

Thank you very much for your wonderful feedback and for being a Silver member. We are delighted to hear that you enjoyed your comfortable stay and appreciated the friendly service from our reception, restaurant, and housekeeping teams. We also appreciate your comments regarding the reservation system. We are pleased that our team was able to arrange for you to stay in the same room throughout your six-night stay. We will share your feedback regarding the booking process with our team. We look forward to welcoming you again.

Customer review rating 3.5/5

Tarja T. Families - Confirmed reviews ALL

Very nice

Thank you very much for your positive rating and kind comment. We are delighted to hear that you had a pleasant stay with us. We also sincerely appreciate your continued support as a Silver member. We look forward to welcoming you again.

Customer review rating 4.5/5

Vikas J. Families - Confirmed reviews ALL

Anu and her team made sure we were helped out whenever we needed it You guys have a great team at ibis Thank you for making our stay wonderful

Thank you very much for your wonderful feedback and kind words about Anu and our team. We are delighted to hear that they were able to assist you throughout your stay and help make your visit enjoyable. We also appreciate your valuable suggestion regarding vegetarian breakfast options. We will share your feedback with our restaurant team for future consideration. We look forward to welcoming you again.

Customer review rating 4.5/5

Yeow A. L. Solo - Confirmed reviews ALL

My repeat stay ibis Osaka Umeda, and same level of satisfaction as my previous stays. Nice to see many familiar personnel, though I still cannot remember everyone. Thank you again!

Thank you very much for choosing ibis Osaka Umeda again and for sharing your kind feedback. We are delighted to hear that your repeat stay was just as satisfying as your previous visits. It is especially rewarding to know that you enjoyed seeing familiar faces among our team. We will be sure to share your special appreciation with Mr. Wang, Mr. Dhavandari, and Mr. Yusuke, as well as our Front Office and Food & Beverage teams. Your continued support means a great deal to us, and we look forward to welcoming you back for another pleasant stay on your next visit to Osaka. Kind regards, Front Team / ibis Osaka Umeda

Customer review rating 4.0/5

Aziz M. Families - Confirmed reviews ALL

Very cozy hotel, big enough room, perfect bathroom, bed also good. We were quite upset because we have no master card (only visa), and can’t be able to have free breakfast. Location is good but for the first two times it’s very complicated to find hotel from train station (route in underground). Overall 8 out of 10!

Thank you very much for sharing your feedback. We are pleased to hear that you enjoyed our rooms, bathroom, beds, and convenient location. Regarding breakfast, the reservation plan you booked included complimentary breakfast when payment was made with a Mastercard. We also understand that finding the hotel through the underground passages can be challenging for first-time visitors. Thank you for your valuable feedback, and we hope to welcome you again.

Customer review rating 5.0/5

Paula M. F. Couples - Confirmed reviews ALL

Great stay in Osaka. Easy access to Umeda station via hotel elevator. Daily room clean. Welcoming staff who acknowledged loyalty programne on arrival.

Thank you very much for your wonderful feedback and for being a Gold member. We are delighted to hear that you enjoyed the convenient access to Umeda Station, our daily housekeeping service, and the warm welcome from our team. We are also pleased that you appreciated the recognition of your loyalty status upon arrival. We look forward to welcoming you again on your next visit to Osaka.

Customer review rating 4.5/5

Edeson L. Couples - Confirmed reviews ALL

Great location. This is the 2nd time I've stayed at this hotel

Thank you very much for your kind feedback and for choosing to stay with us for the second time. We are delighted to hear that you enjoyed our convenient location. We truly appreciate your continued support and look forward to welcoming you again.

Customer review rating 4.5/5

Despoina A. Friends - Confirmed reviews ALL

Service very good, room very good . Only comment the breakfast buffet was a bit restricted

Thank you very much for staying at ibis Osaka Umeda and for your wonderful rating. We are delighted to hear that you were pleased with our service and room. We are also grateful for your specific feedback regarding our breakfast buffet. We understand your suggestion for a wider selection of European-style options, particularly eggs and fruit. Your comments are very valuable, and we will share them with our Food & Beverage team as we review our breakfast offerings. Thank you again for your kind feedback. We sincerely look forward to welcoming you back to ibis Osaka Umeda on your next visit to Osaka. Kind regards, Front Team / ibis Osaka Umeda

Customer review rating 4.0/5

Chak W. W. Families - Confirmed reviews ALL

Very reasonable. Breakfast is nice. Staff are attentive.

Thank you very much for your review and for sharing your feedback with us. We are pleased to hear that you appreciated our excellent location, reasonable value, breakfast, and attentive service from our staff. Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back to Osaka.

Customer review rating 5.0/5

Jessica R. Solo - Confirmed reviews ALL

The rooms were comfortable and well serviced. The staff were friendly and helpful. Hotel is located in a spot where stations, shops and restaurants are easily accessed.

Thank you very much for your perfect rating and for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the comfort of our rooms, the helpfulness of our staff, and our convenient location with easy access to stations, shops, and restaurants. We are especially pleased to hear your kind words about Hiro in our restaurant. We will be sure to share your compliments with him. Thank you again for choosing to stay with us. We look forward to welcoming you back to Osaka.

Customer review rating 1.5/5

Chris Q. Couples - Confirmed reviews ALL

Well located, but everything else was BAD

Thank you very much for staying at ibis Osaka Umeda and for taking the time to share your detailed feedback. We are pleased to know that you appreciated our convenient location, but we are truly sorry that the rest of your experience did not meet your expectations, particularly in comparison with your experiences at other ibis hotels. We also sincerely regret that our breakfast did not meet your expectations. We appreciate your suggestion regarding an earlier opening time. Our breakfast currently begins at 7:00 a.m., and we understand that an earlier start would be more convenient for guests with early departures or busy schedules. Your feedback will be shared with our Food & Beverage team for consideration. We take your comments seriously and will continue working to improve both our facilities and services so that our guests can enjoy an experience that reflects the ibis standards they expect. Thank you again for your honest feedback. Kind regards, Front Team / ibis Osaka Umeda

Customer review rating 4.5/5

Bee C. Families - Confirmed reviews ALL

Staff are helpful. Room is clean. Lots of shopping mall and food easily available. Overall, am happy with the stay.

Thank you very much for staying at ibis Osaka Umeda and for sharing your rating and kind feedback. We are delighted to hear that you appreciated our convenient location, clean room, and easy access to shopping, dining, and the airport limousine bus. It is also wonderful to know that our helpful staff contributed to a pleasant stay. Your positive comments are a great encouragement to our entire team. Thank you once again for choosing ibis Osaka Umeda. We sincerely look forward to welcoming you back on your next visit to Osaka. Kind regards, Front Team / ibis Osaka Umeda

Other web-users rate our hotel

  • 1,670 reviews 9.5/10 Location
  • 1,407 reviews 6.6/10 Room
  • 961 reviews 8.6/10 Service
  • 21 reviews 7.8/10 WiFi
  • 901 reviews 4.1/10 Comfort
  • 514 reviews 8.2/10 Cleanliness
  • 499 reviews 8.6/10 Breakfast
  • 167 reviews 8.2/10 Vibe

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