ibis Osaka Umeda

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ibis Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.3/5 205 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • All rooms are inviting, modern and cozy, with comfortable beds.

  • The ibis room has got everything you need for a pleasant stay

  • The hotel is an International economy brand hotel located in the Umeda area.

  • Enjoy a good night's sleep in the Sweet Bed by ibis.

  • The hotel is in a prime location for shopping and business in Umeda.

Hotel location

ibis Osaka Umeda

1 Chome 5 Banchi, Komatsubara Cho, Kita Ku
5300018 OSAKA
Japan

  • AIRPORT LIMOUSINE:  OSAKA STA UMEDA

  • OSAKA METRO:  MIDOSUJI UMEDA

  • By plane

    KANSAI INTL At 46.4km / 28.83 miles

  • By train

    SHIN OSAKA At 3.8km / 2.36 miles

GPS:34.702195, 135.501053

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Breakfast

Our accommodation(s)

The Standard Double Room features a Double bed, flat screen LCD TV, work desk and free WIFI. The Standard Twin Room features 2 Single beds, a flat screen LCD TV, work desk and free WIFI.

Our guest reviews

Our guest reviews for
ibis Osaka Umeda

100% genuine reviews from our guests

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ALL Rating  4.3/5  205 reviews

TripAdvisor Rating  4.5/5  156 reviews

Great Location & simple…

Customer review rating 5.0/5

Mccauley Solo - Confirmed reviews ALL

Great Location & Team! Willing and able to go the extra mile to make your stay special…;)

Good and comfortable stay.

Customer review rating 4.0/5

Yulia Business - Confirmed reviews ALL

The stay was good and comfortable. The room was clean, the staff was friendly, and the breakfast was tasty. I'm only a bit sad I couldn't check out the bar because there were weddings two days in a row.

Drinking area OSAKA

TripAdvisor rating 5.0/5

Sadanori M Business - TripAdvisor review

I stayed to drink with my customers, the hotel is very close to the drinking area, and the hotel is connected to underground shopping malls connecting to the metro. The hotel is five stars of service and Very reasonable price.

Located in Good Location.

Customer review rating 4.5/5

Neil K. Business - Confirmed reviews ALL

Overall Stay at the hotel was nice. They have very good shower. The rooms were Clean. Special Thanks to Chef Yono, who made vegetarian Pizza for me. As there were limited vegetarian options. Also at the reception Desk Ms. Kumin was very kind and helpful The Beds are good. As a platinum member, some staff was not aware of the services offered to Platinum members. For which I had to face some issue at the reception desk.

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Everything was good and comfortable. Only a thing happened at the second day morning, Housekeeping enter the room right after she knock the door. I even have no time to answer the door. I was fine but it was scary.

Great & relaxed stay…

Customer review rating 5.0/5

Mccauley Solo - Confirmed reviews ALL

Able and willing to go the extra mile and to satisfy the guest…;) Many good laughs and smiles! Thank you for caring for me well…;)

Well located

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

If you have Coin Laundry, it is much better experience.

Welcome Home...

Customer review rating 5.0/5

Mccauley Solo - Confirmed reviews ALL

Relaxed stay & welcoming home...;) Good to meet the team again... Tasty breakfast with great quantity and quality... Special VIP Treatment Thank you...:)

Well located but noisy

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Efficient staff, , located in the middle of umeda very convenient. But noisy, you hear what happens in the corridor..

Perfect stay for exploring the city

Customer review rating 4.5/5

Jkv Families - Confirmed reviews ALL

Family of four stayed for three days exploring the city. Perfect and comfortable rooms and good breakfast

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Great short stay hotel.

My regular staying hotel in Osaka

Customer review rating 4.0/5

Tomonari T. Business - Confirmed reviews ALL

It has been 2year due to Covid pandemic that I had the chance to sty at hotel. Feel well at home and enjoyed the stay. The location of hotel is well located and think circumstances is quite and good sleeping habit.

Amazing Hospitality Experience

TripAdvisor rating 5.0/5

McCauley13 Solo travel - TripAdvisor review

Amazing Hospitality Experience for me as a VIP & Platinum... Great Team & Facility & Service... Anytime willing and able to go the extra mile to satisfy the guest... Breakfast & above average and even better than at the MGallery in Kyoto...

Uncomfortable Receptionist Attitude

TripAdvisor rating 1.0/5

Safari38701721541 Couples - TripAdvisor review

I had very uncomfortable experience in my stay. As system error, my prepayment via online doesn't be understood by the receptionist. I've explained my payment that but she doubtfully saw me and force to pay the tariff again. I claimed to the service call and they offer to refund but they didn't tell how to fix the unpolite attitude of their receptionists in the irregular situation. I believe you have similar experience again when their receptionists have out of the circumstances of routine. 私は滞在中、とても不快な思いをしました。 システムエラーで、オンラインでの前払いが受付で理解されませんでした。 私は支払い方法を説明しましたが、彼女は私を疑って、再度料金を支払うことを強要しました。 サービスコールにクレームをつけたところ、返金に応じてくれましたが、イレギュラーな状況での受付の礼儀知らずな態度をどうやって解決するかは教えてくれませんでした。 このようなことは、受付の人が日常の状況から外れたときに、また同じような経験をするのではないでしょうか。

Good location, Cost effective

Customer review rating 4.5/5

Younggak K. Friends - Confirmed reviews ALL

Overall, I was satisfied about this stay. Good room condition, Good location, and Nice breakfast. I think that one thing that's good to make up for it’s using the right tone for the hotel staff. The manager would do well to educate clearly.

Good location

Customer review rating 4.5/5

Okku Solo - Confirmed reviews ALL

Good access via underground road from Osaka station. There're many restaurants around that and you won't feel inconvenient during stay. Clean and quiet circumstance.

Dear YOHEI O., We very much appreciate your comments regarding your stay at the ibis Osaka Umeda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ごゆっくりお過ごせました

Customer review rating 4.0/5

Hikmani T. E. A. A. Friends - Confirmed reviews ALL

I totally loved with the breakfast menu and drink. The osechi was delicious. I would like to say thank you the guy that helping us check-in in the front office. But the restaurant waiter need to be more “welcome” because she’s so cold. But overall I satisfied! Will come again soon !

Very convenience

TripAdvisor rating 4.0/5

peterw1234567890 Friends getaway - TripAdvisor review

The location of the hotel is very good! It is convenient to take the bus to airport or the train station! The staff are friendly and helpful! Just the room is a bit small... but it's Japan! :) I think I will stay there again!

Super Convenient !

TripAdvisor rating 4.0/5

kellycP9996JC Families - TripAdvisor review

IBIS Osaka Umeda is a short distance away from the JR Osaka Station where many of the subway lines also stop at. The hotel is also accessible by lift from the basement level exit 7-72 from the underground shopping mall. We were impressed by the hotel staff's service - at check-in and at breakfast, and housekeeping. The only issue we had was the smell of BBQ meat in the corridor on a couple of nights. Was concerned that a guest could be cooking in one of the rooms, so we called the front desk and was informed that the smell is from the Yakiniku restaurant next door, especially on weekends when the restaurant is busy.

Clean and comfy room in a good location

TripAdvisor rating 4.0/5

xiaoye l Friends getaway - TripAdvisor review

Ibis Osaka Umeda is located within walking distance to the few Umeda train stations. It is also within walking walking distance to the 2 Airport bus stations. Rooms are pretty small and the bathroom does not have a tub. It's good enough of you do not have big luggage. Hotel is linked to the underground shops which lead to the train stations.

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