ibis Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.4/5 1,169 reviews

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Description

Hotel extras

  • All rooms are inviting, modern and cozy, with comfortable beds.

  • The ibis room has got everything you need for a pleasant stay

  • The hotel is an International economy brand hotel located in the Umeda area.

  • Enjoy a good night's sleep in the Sweet Bed by ibis.

  • The hotel is in a prime location for shopping and business in Umeda.

Our accommodation(s)

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Hotel location

ibis Osaka Umeda

1 Chome 5 Banchi, Komatsubara Cho, Kita Ku
5300018 OSAKA
Japan

GPS:34.702195, 135.501053

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Brasserie La Loge a COOKPARK

We provide elegant time and food that can make you beautiful from the inside of your body.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,169 reviews

Customer review rating 2.0/5

Aiguier L. Families - Confirmed reviews ALL

Well located , friendly staff. Despite the availability i wasnt upgrade with my gold statut

Dear Mr. Aiguier L., Thank you very much for sharing your valuable feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location and found our staff to be friendly and welcoming. Regarding the room upgrade, please kindly note that the ibis brand generally does not offer room upgrades as a member benefit. However, as an exception, we upgraded your reservation to a Standard King Room. Room #1007, where you stayed, is one of our Standard King Rooms and is the largest room available at our property. We sincerely apologize that our explanation during check-in was not sufficiently clear, which may have caused the misunderstanding that you had not received an upgrade. We regret any confusion or disappointment this may have caused. Thank you once again for your valuable feedback. We truly appreciate your understanding and hope to have the opportunity to welcome you back for an even more pleasant stay in the future. Kind regards, Front Office Team ibis Osaka Umeda

Customer review rating 4.5/5

Ramdas S. T. Families - Confirmed reviews ALL

The location is perfect to explore Osaka. Well connected with public transportation. Reaching hotel from airport for easy with Airport Limousine bus. The room is quite small and was difficult to move for 2 Adult 1 Child. Room and Washroom were clean and good condition of towels.

Dear Mr. Ramdas S. T., Thank you very much for staying at ibis Osaka Umeda and for sharing your feedback. We are delighted to hear that you appreciated our convenient location and excellent access to public transportation, as well as the ease of reaching the hotel by Airport Limousine Bus. It is also wonderful to know that you found the room and bathroom clean and were satisfied with the condition of the towels. At the same time, we appreciate your comments regarding the room size. As a city hotel, our rooms are designed to be compact, and we understand that it may feel limited when staying with family. Thank you again for your valuable feedback. We look forward to welcoming you back to ibis Osaka Umeda on your next visit to Osaka. Kind regards, Front Team ibis Osaka Umeda

Customer review rating 5.0/5

Raluca D. Couples - Confirmed reviews ALL

Very pleasant, well equipped room with all amenities

Dear Ms. Raluca D., Thank you very much for staying at ibis Osaka Umeda and for your perfect rating. We are delighted to hear that you had a very pleasant stay and found the room well equipped with all the amenities you needed. Your kind words are truly encouraging for our team and motivate us to continue providing comfortable stays for our guests. We look forward to welcoming you back to ibis Osaka Umeda on your next visit to Osaka. Kind regards, Front Team ibis Osaka Umeda

Customer review rating 5.0/5

Yuting L. Families - Confirmed reviews ALL

Excellent location. Clean and comfortable rooms. Good noise isolation

Thank you very much for your perfect score and kind review. We are delighted to hear that you appreciated our excellent location, as well as the cleanliness and comfort of the rooms. It is also wonderful to know that you found the noise isolation satisfactory and were able to enjoy a comfortable stay. Your kind words are greatly appreciated, and we sincerely look forward to welcoming you again in the future. Best regards,

Customer review rating 4.0/5

Sam J. E. Friends - Confirmed reviews ALL

Stayed through golden week. Great location for access to the Umeda underground station. Hotel room was ample for a single traveller. The view from the room is quiet.

Thank you very much for choosing to stay with us during Golden Week and for taking the time to share your thoughtful feedback. We are delighted to hear that you enjoyed our convenient location with easy access to the Umeda underground station, as well as the comfort and quiet atmosphere of your room. We also greatly appreciate your kind comments regarding our housekeeping team. Your warm words will certainly encourage all of our staff members. We are pleased to know that your inquiries prior to your stay were answered smoothly, and we sincerely thank you for your high evaluation of our team. At the same time, we sincerely apologize regarding your experience with the ALL membership program. As your membership number had already been registered in our hotel system, we did not require you to present the app during check-in. Please kindly note that reward points may take approximately 3 to 4 days after check-out to be reflected in the app. If the points have still not appeared after that time, please feel free to contact us directly or the ALL support team for assistance. Thank you once again for your stay and for sharing your valuable feedback with us. We truly look forward to welcoming you back again on your next visit to Osaka.

Other web-users rate our hotel

  • 1,703 reviews 9.6/10 Location
  • 1,448 reviews 6.4/10 Room
  • 967 reviews 8.6/10 Service
  • 18 reviews 6.4/10 WiFi
  • 920 reviews 3.9/10 Comfort
  • 533 reviews 8.1/10 Cleanliness
  • 515 reviews 8.5/10 Breakfast
  • 258 reviews 7.4/10 Value

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