ibis Osaka Umeda Hotel 3 stars

Customer review rating 4.4/5 1,020 reviews
ibis Osaka Umeda
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+ 13 Services
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Room 1

Number of guests
Children's age

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  • I cannot take advantage of the Members' rate

Hotel extras

  • All rooms are inviting, modern and cozy, with comfortable beds.

  • The ibis room has got everything you need for a pleasant stay

  • The hotel is an International economy brand hotel located in the Umeda area.

  • Enjoy a good night's sleep in the Sweet Bed by ibis.

  • The hotel is in a prime location for shopping and business in Umeda.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00


Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Drink vending machine
Business services
  • Copy/print service available
Information message

The economy hotel is perfect for business and leisure travellers.

Hotel location

ibis Osaka Umeda

1 Chome 5 Banchi
Komatsubara Cho
Kita Ku

Tel: +81663630331

Fax: (+81)6/63630332

Contact email

Check-in from 14h00

Check out up to 11h00



  • By plane

    KANSAI INTL At 46.4km / 28.83 miles

  • By train

    SHIN OSAKA At 3.8km / 2.36 miles

GPS :34.702195, 135.501053

Our accommodations

The Standard Double Room features a Double bed, flat screen LCD TV, work desk and free WIFI. The Standard Twin Room features 2 Single beds, a flat screen LCD TV, work desk and free WIFI.

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 15
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 18
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars


Type of cuisine: Cafe

Enjoy a variety of food and drinks within our contemporary restaurant, which is equipped with free WIFI facility. The restaurant is non smoking.


11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun


17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun


Photo non contractuelle / Strictly non binding

Open at 7:00-10:30

Our guest reviews for
ibis Osaka Umeda

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,020 reviews


TripAdvisor Rating 4.5/5

132 reviews

Very centralised to every where anyone wants to go.

Customer review rating 4.4/5

Violeta C. F. Families - 11/02/2020 Confirmed reviews ALL

I was really delighted to your front staff specially those 2 ladies at the receptions the day our check out Feb. 10,2020, that they allowed my guests in room #1102 & 1103 to stay until 1400 hrs. although i was willing to pay extra hours, but they consider as I’m an Accor member, so glad all over your service was excellent, but just one lady in the restaurant during dinner time just a little concern the way she served the drinks that she just put all the drinks on the table instead she should serve to the each individually. But other than that we really please your services during our stay specially your receptionist, the foods are fantastic and catered well. Arigato or Many Thanks to all..yes we will be back again we love the place. Regards, Violeta Cely F.

Good location

Customer review rating 4.4/5

Ron Solo - 11/02/2020 Confirmed reviews ALL

Conveniently located next to the metro station and airport bus terminal. Room is stylish and compact. Design of key card is also impressive.

Great Location

Customer review rating 4.4/5

Jeffrey Business - 09/02/2020 Confirmed reviews ALL

Enjoyable place to stay for business. Great location, very small room, but expected and has everything you need

Very well

Customer review rating 4.4/5

Arisandi S. Families - 08/02/2020 Confirmed reviews ALL

All the staff are very friendly, and also check in - check out process was fast. I also got braekfast for 2 days, even i not book for that. Amazing service by accor team

Well located & great stay

Customer review rating 4.4/5

Phillip N. Families - 01/02/2020 Confirmed reviews ALL

Great location, helpful friendly staff


Customer review rating 4.4/5

Wchang Families - 29/01/2020 Confirmed reviews ALL

The room size is unexpected large than I think as most likely quite small in Japan. And the location is not bad and sound proof very good. So overall is recommended

Well located and friendly and polite staff

Customer review rating 4.4/5

Anonymous Families - 29/01/2020 Confirmed reviews ALL

It was a very pleasant and safe stay in Osaka. I and my son enjoyed it very much. It would be nice if the breakfast had more choice of Japanese cuisine.

Unprofessional front desk when handling problem

Customer review rating 4.4/5

Karen Families - 26/01/2020 Confirmed reviews ALL

I booked a twin room for 2 person incl breakfast. I added the 2nd person in later stage so that I paid the additional charge in the reception when I check in. Next day when we had breakfast the reception told me I only paid for 1 person. I told her let me finish the breakfast first and check what’s wrong. The reception did not allow me to go in and insist I check with the front desk. The front desk said the same and I told her I had paid for that already and questioned why I need to pay again. One of the front desk reception repeatedly ask me can I pay without trying to understand what’s the issue. Having spent more than 10 mins in the front desk they told me I only paid for 1 day breakfast for 2 persons another day breakfast for 1 person. That’s ridiculous as I booked 2 nights for 2 persons why would Ibis charge me first day for 2 person and 2nd day I eat alone? Anyway I went back to have breakfast and the manager later came to me give me another breakfast coupon. The front desk staff instead checking internally with the reservation team but stopped the customer and trying to make a sense the customer did not pay and not allow them to have breakfast. What a unprofessional service and i would not recommend anyone to stay here.

Good location, friendly reception staff, room size ok

Customer review rating 4.4/5

A. P. Couples - 21/01/2020 Confirmed reviews ALL

Good and nice feeling If there is a small working table in the room is better for business people

more than ibis

Customer review rating 4.4/5

Anonymous Families - 20/01/2020 Confirmed reviews ALL

feel warm welcoming,core location at Umeda area,the room is small but well designed with amenities. very impressive of the showering pressure. breakfast with good quality.

the rooms were tiny

Customer review rating 4.4/5

Anonymous Families - 15/01/2020 Confirmed reviews ALL

The staff were lovely but the rooms barely had any floor space not taken up by the bed


Customer review rating 4.4/5

Yanthy K. Families - 11/01/2020 Confirmed reviews ALL

I have 4 pillows on my bed. Very excelent service.

excelent. clean dan comfort.

Customer review rating 4.4/5

Paul L. Families - 11/01/2020 Confirmed reviews ALL

very happy when find modern decoration. and bed with 4 pillow.

Nice stay

Customer review rating 4.4/5

Chi T. Couples - 10/01/2020 Confirmed reviews ALL

The hotel is at a convenient location for our stay. The staffs are helpful. The room is pretty small which is a bit uncomfortable for our big luggage.

Customer review rating 4.4/5

Liubov Families - 10/01/2020 Confirmed reviews ALL

I've spent 1 night in the hotel. The location is perfect . Near JR Osaka station. But please request the map how to reach the hotel in advance. But the standard rooms are very very small for 2 person

Good location

Customer review rating 4.4/5

Rini Families - 08/01/2020 Confirmed reviews ALL

Location is near Osaka Station but you must know the direction cleary because there many exit in the station

Very convenience

TripAdvisor rating 4.5/5

Peter W Friends getaway - 08/01/2020 TripAdvisor review

The location of the hotel is very good! It is convenient to take the bus to airport or the train station! The staff are friendly and helpful! Just the room is a bit small... but it's Japan! :) I think I will stay there again!

A comfortable stay

Customer review rating 4.4/5

Michael T. Couples - 07/01/2020 Confirmed reviews ALL

We weren't planning on visiting Osaka, so made a last minute booking at the hotel. We stayed at ibis styles in Tokyo which was great and that's why we chose ibis Osaka.

Nice Staff and Good Location

Customer review rating 4.4/5

Johan Families - 06/01/2020 Confirmed reviews ALL

We were on family holiday and booked this hotel. The location is nice you can directly go to underground shopping center. and the staff is really helpful to give information and really welcoming.

Good place but not up to standards

Customer review rating 4.4/5

Sc Families - 04/01/2020 Confirmed reviews ALL

Location point is awesome Room size is average for the price Room not clean, cleaner didn’t even bother to wash the used cups. Not filled up the water for humidifier. Need to have coin laundry room

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