ibis Osaka Umeda 3 stars

Customer review rating (ALL Rating) 4.4/5 958 reviews

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Description

Hotel extras

  • All rooms are inviting, modern and cozy, with comfortable beds.

  • The ibis room has got everything you need for a pleasant stay

  • The hotel is an International economy brand hotel located in the Umeda area.

  • Enjoy a good night's sleep in the Sweet Bed by ibis.

  • The hotel is in a prime location for shopping and business in Umeda.

Our accommodation(s)

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Hotel location

ibis Osaka Umeda

1 Chome 5 Banchi, Komatsubara Cho, Kita Ku
5300018 OSAKA
Japan

GPS:34.702195, 135.501053

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Brasserie La Loge a COOKPARK

We provide elegant time and food that can make you beautiful from the inside of your body.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  958 reviews

TripAdvisor Rating  4.2/5  224 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Anna H. Families - Confirmed reviews ALL

Rooms are considered big for 2 single bed. Great location. Easy access fr train station. Good service

Customer review rating 4.5/5

Yan K. O. Families - Confirmed reviews ALL

During the check-in, we did encounter some hiccups with the booking. It was challenging, with the various language barrier and lots of back and forth with the booking promotion etc. However, I would give my greatest gratitude and respect to the team in bringing my concern to the relevant team for their attention.

Customer review rating 4.5/5

Todd F. Couples - Confirmed reviews ALL

Staff were polite, courteous and friendly. Room was super clean, furniture was in good condition and hotel was quiet for being in a loud area. Only small complaint I have was in the bathroom sink the overflow hole was really dirty. Would like to see some vending machines and a laundry room added to the hotel other than that it was perfect.

Thank you very much for taking the time to share your detailed and thoughtful review. We are delighted to hear that you found our staff polite, courteous, and friendly, and that you enjoyed the cleanliness of the room, the condition of the furniture, and the quiet atmosphere despite our lively location. We sincerely apologize for the condition of the bathroom sink overflow hole. Your comment has been shared with our housekeeping team to ensure this point receives closer attention moving forward. We also appreciate your valuable suggestions regarding vending machines and a laundry room. Guest feedback like yours is very important to us, and we will certainly take your ideas into consideration for future improvements. Thank you once again for your kind words. We hope to have the pleasure of welcoming you back again soon. Ibis Osaka Umeda

Customer review rating 4.5/5

Suched L. Families - Confirmed reviews ALL

The hotel is conveniently located near a major shopping area in Osaka and is well connected to other parts of the city via multiple train stations. The food quality is good, and the facilities meet a satisfactory standard. However, the room size is somewhat small.

Customer review rating 5.0/5

Kenny W. Couples - Confirmed reviews ALL

Stayed for several nights and had a smooth, comfortable experience. The room was always spotless—housekeeping did an excellent job, keeping everything neat and fresh every time we returned. The location near Umeda Station made getting around easy, and the staff were helpful whenever needed. A dependable and pleasant stay overall.

Thank you very much for sharing your detailed and positive review. We are delighted to hear that you enjoyed a smooth and comfortable stay, and that our housekeeping team consistently maintained a clean and pleasant room for you. Your kind words about our convenient location near Umeda Station and the helpfulness of our staff are truly appreciated. Your feedback encourages our team to continue delivering reliable and high-quality service. We sincerely thank you for choosing our hotel and look forward to welcoming you back on your next visit.

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Other web-users rate our hotel

  • 1,667 reviews 9.6/10 Location
  • 1,450 reviews 6.4/10 Room
  • 942 reviews 8.5/10 Service
  • 21 reviews 6.4/10 WiFi
  • 926 reviews 3.7/10 Comfort
  • 507 reviews 7.9/10 Cleanliness
  • 492 reviews 8.3/10 Breakfast
  • 264 reviews 7.4/10 Value

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