Mercure Tokyu Stay Osaka Namba 4 stars

TripAdvisor rating 3.5/5 70 reviews

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2 2 4 Nishishinsaibashi, Chuo ku, 5420086 Osaka, Japan

Description

Hotel extras

  • The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk.

  • The Duplex Suite and Premium Twin Rooms offer panoramic views of the cityscape of Osaka Namba

  • All guestrooms are equipped with 50-inch TVs, rain showers and high speed Wifi.

  • All rooms are designated as non-smoking.

Our accommodation(s)

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Hotel location

Mercure Tokyu Stay Osaka Namba

2 2 4 Nishishinsaibashi, Chuo ku
5420086 Osaka
Japan

GPS:34.67062, 135.49964

Telephone
Fax +81 6-6214-1090

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

CENTRE M

The breakfast buffet changes daily and features over 40 different items made with local produce including a vibrant and healthy power salad and freshly baked pastries crafted in the open kitchen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  3.5/5  70 reviews

Average stay

TripAdvisor rating 3.0/5

lisab2777 Couples - TripAdvisor review

This hotel is in a good location and has a great foyer and restaurant area. The rooms are so dark and lighting so bad you can barely see what you are doing in the mirror . You can rent a desk lamp ! I didn’t feel particularly welcome here at any time . The room was clean with a good comfortable bed . Very underwhelming service . Happy to leave

Great location is about it!

TripAdvisor rating 4.0/5

nathanb759 TripAdvisor review

Hotel is in a great location a short walk to everything in Dotonbori area. We had the Privilege Family room which had a queen bed and they added a rollaway for our daughter. Beds were OK typical firm beds in Japan, I always struggle with hotel pillows and these were typical pillows from a hotel way to soft for me. As others have said it is very dark in the rooms, this is really only an issue when your trying to get ready in bathrooms as the lighting really is terrible, it could be easily fixed with lighting for the mirror improved my wife complained how hard it was for makeup etc. For us the breakfast was terrible not much of a selection for westerners so if you dont like asian for breakfast its got very little to offer, Id not bother if its not included in your rate. In the end the hotel was fine but we have rebooked to return to the area next year at a different hotel, I wouldnt return as it just missed the mark for us.

Fantastic location

TripAdvisor rating 3.0/5

Emma P Couples - TripAdvisor review

You cannot beat the location of this hotel but the room was very small with no space for luggage. Staff speak very little English which was very difficult when an issue arose in relation to our room. Comfy bed. Breakfast was okay. Very little western options.

One Star for the brand

TripAdvisor rating 1.0/5

MPhairatphiboon Solo travel - TripAdvisor review

Upon my arrival at the hotel, I was deeply concerned by the lack of hygiene and safety measures. Not only did I find hair on the beds, but the room also contained a stained memo pad with a cup stamped on it, a dusty environment, and a dirty chair. Waking up to discover a bloody pillow only intensified my fear and frustration. As a loyal member of this hotel management group, I had high expectations, and I am deeply disappointed by the subpar conditions I encountered during my stay. Despite having positive experiences with this hotel group in Korea, Macau, Hong Kong, Thailand, and Singapore, I never anticipated such issues in Japan. I paid significantly for a four-night stay, only to receive poor care and preparation. To make matters worse, the management seems unresponsive to feedback, displaying delays in email replies and delivering incorrect messages.

VERY DARK ROOMS

TripAdvisor rating 1.0/5

landueli Business - TripAdvisor review

It was all good until the last morning of my 4 night stay The staff behind the food counter just put me off to have breakfast there Disgusting it's all I can say Lack of English by the staff is another issue here, it's an ACCOR HOTEL, I would expected more, otherwise I can stay in a Japanese hotel

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Other web-users rate our hotel

  • 2,400 reviews 9.6/10 Location
  • 2,430 reviews 6/10 Room
  • 1,389 reviews 7/10 Service
  • 14 reviews 6.1/10 WiFi
  • 1,032 reviews 8.5/10 Vibe
  • 641 reviews 6.6/10 Cleanliness
  • 381 reviews 6.5/10 Breakfast
  • 24 reviews 6.1/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.