Mercure Tokyu Stay Osaka Namba 4 stars

Customer review rating (ALL Rating) 4.4/5 13 reviews

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2 2 4 Nishishinsaibashi, Chuo ku, 5420086 Osaka, Japan

Description

Hotel extras

  • The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk.

  • Living Rooms have kitchenettes, laundry equipment, and other functions for long-stay guests.

  • All guestrooms are equipped with 50-inch TVs, rain showers and high speed Wifi.

  • The Duplex Suite and Premium Twin Rooms offer panoramic views of the cityscape of Osaka Namba

  • All rooms are designated as non-smoking.

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Hotel location

Mercure Tokyu Stay Osaka Namba

2 2 4 Nishishinsaibashi, Chuo ku
5420086 Osaka
Japan

GPS:34.67062, 135.49964

Telephone
Fax +81 6-6214-1090

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

CENTRE M

The breakfast buffet changes daily and features over 40 different items made with local produce including a vibrant and healthy power salad and freshly baked pastries crafted in the open kitchen.

Our guest reviews

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ALL Rating  4.4/5  13 reviews

TripAdvisor Rating  3.4/5  99 reviews

Great location, stylish, great service, good amenities

Customer review rating 5.0/5

Gerald M. Friends - Confirmed reviews ALL

Only stayed for two days and regret not staying a third. The staff and service were fantastic. The hotel has a unique feel and stylish design which enhanced our stay. Additionally, our room was upgraded, which was a wonderful surprise. My only feedback would be that the lighting in the bathroom is very dim, making it difficult to shave with precision (I’m a male). Other than that, I truly enjoyed my stay - would stay here again and would recommend to friends and family!

Designed for Instagram influencers, not real travellers

TripAdvisor rating 3.0/5

mrluncha TripAdvisor review

This hotel is great if you want to take nice Instagram photos - it has a swanky foyer and flashy interior design. For everything else, it is very average. The biggest peeve is the lack of lighting. You come out of the lift on your floor, and your first thought is, "Is this really a hotel, or is it one of those 'love hotels'? " Seriously, I have seen gay saunas with more lighting than this hotel has. I had trouble finding my way back to the lift because I just couldn't see anything. I hope they never have to have a fire evacuation - people would be hopelessly lost in an emergency. The rooms are not much better - I think there were two pretty dim lights in the whole room. To give you an example, for a couple of days I was astonished that there was no powerpoint in the tea-making area. On Day 3 I actually found the powerpoint there - I just couldn't see it before because the room was so dark. Storage space in the room was equally impractical - there wasn't much storage available, but instead there were some interior design features that served no practical purpose. The interior designers must have been paid a motza to create the most useless hotel rooms I've ever come across. On the positive side, the location is a definite 5* - it's a short stroll from Dotonbori with its hundreds of restaurants. Still, in my view, even with the perfect location, the hotel only deserves a 3* overall rating.

A regretful honeymoon choice

TripAdvisor rating 1.0/5

Coastal345596 Couples - TripAdvisor review

Regret choosing this property for our two day stay in Osaka. Had good experience in this chain in other cities but this place has been super non-comfortable so far. From rooms, to staff, everything has been so transactional and what ticked me off is not having access to drinking water other than “2 complimentary water bottles”. So I am walking out at 12 am because I am thirsty. Such a ruined experience and kindly avoid this place at any cost. We are trying to get through 2 nights here.

Perfect Base for Shopping and Exploring Osaka

TripAdvisor rating 5.0/5

obedcutaran TripAdvisor review

We chose to stay at Mercure Tokyu Stay Osaka Namba after staying at the Swissotel Nankai Osaka five months earlier. What stood out to us immediately was the location. It is very accessible to tourist spots, especially Shinsaibashi Shopping Street. We could shop, bring our purchases back to the hotel, and then head out again to explore and eat. Among the Accor hotels in Osaka, I think this is the best choice for anyone who wants to be close to the main shopping area. It is about a ten minute walk to Shinsaibashi Station and around twelve minutes to Namba Station, which is convenient for catching the subway to Kansai Airport. We booked Privilege Queen with Washing Machine room and requested a higher floor with a nice city view, and they gave us Room 1804. The room was spacious and well equipped. It had a washing machine with a dryer, a small refrigerator with a top freezer, a microwave, and an induction cooker with a pot. It felt like having the amenities of an Airbnb while enjoying the service of a four star hotel. The view was partially blocked, but we could still see the famous Don Quijote Ferris Wheel from our window. As an Accor Diamond Member, I was pleasantly surprised to receive a welcome gift of Osaka-born Sakuma candy, which was a thoughtful local touch. At check-in, they informed us that housekeeping is available only during specific hours. If you want your room cleaned, you need to arrange it within that time frame. I believe they do not have in-house housekeeping staff at all hours, but they can still provide fresh towels and amenities upon request, which was very convenient. There were a few small things we noticed. The toilet seat in our room was not heated. I am not sure if it was broken or if that is the standard in the hotel, but it still had all the features of a Japanese toilet. The pillows were not as fluffy as we prefer, and the lighting in the room felt a little dark in the evenings. That might be the design style of Mercure hotels in Japan. For breakfast at Centre M, we stayed only two nights, so we had limited experience. The coffee options seemed to be limited to drip coffee. They had an espresso machine behind the bar, but I did not ask if a cappuccino or café latte was included. The dining area is relatively small for the number of guests it can accommodate. We did not experience a wait during our stay, but I imagine it could get busy during peak hours. The hotel also has a billiards table and a public lounge area where you can relax. Overall, we feel we have found our second home in Osaka. Considering the price, location, and amenities, I highly recommend Mercure Tokyu Stay Osaka Namba to anyone visiting the city. For Accor members deciding between Swissotel and Mercure, I suggest choosing Mercure if you will be out of the hotel most of the time and are budget-conscious. If you prefer a hotel with spa facilities, a heated indoor pool, a wider breakfast selection, a private lounge, and a more spacious room with an unobstructed view of Osaka, and are willing to pay more, choose the Swissotel.

Staying here every time I come to Osaka!

TripAdvisor rating 5.0/5

AkritiGG TripAdvisor review

Location, location, location!! Such a fabulous hotel located at a stone's throw from all dotonbori and close to all the main attractions of this vibrant city. The rooms are modern, spacious and comfortable! The staff is super nice, and they even welcomed my daughter with her very own children's welcome kit which made her stay memorable. The courtyard and accessibility to the hotel is fantastic with lots of eating joings and kobinis around.

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.