Mercure Tokyu Stay Osaka Namba 4 stars

Name: Mercure Tokyu Stay Osaka Namba - ALL
Address: 2 2 4 Nishishinsaibashi, Chuo ku, Osaka, 5420086, JP
Telephone: +81662140109
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 17 reviews

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2 2 4 Nishishinsaibashi, Chuo ku, 5420086 Osaka, Japan

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Mercure Tokyu Stay Osaka Namba

Hotel for travellers looking for local and authentic experiences

Located a 5-minute walk from either Namba or Shinsaibashi Station on the Osaka Metro Midosuji Line, Mercure Tokyu Stay Osaka Namba is situated very close to the main streets Midosuji Boulevard and Dotonbori which are among the most popular spots in Osaka. Located in a sophisticated, luxurious urban space, the lobby is filled with greenery and sunlight. The interior design of the guestrooms is calming, simple, and smart with impressive cutting-edge furniture that invokes a sense of fun.

Hotel extras

The hotel is ideally positioned within a 4-minute walk from Namba station and a 5-minute walk.
Living Rooms have kitchenettes, laundry equipment, and other functions for long-stay guests.
All guestrooms are equipped with 50-inch TVs, rain showers and high speed Wifi.
The Duplex Suite and Premium Twin Rooms offer panoramic views of the cityscape of Osaka Namba
All rooms are designated as non-smoking.

Our accommodation(s)

Room

Standard Room with 1 Queen Bed

2 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Standard Room with 2 Single Beds

4 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Twin With Washing Machine

4 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Superior Queen With Washing Machine

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Deluxe Twin With Washing Machine

6 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Deluxe Corner Twin With Washing Machine

4 pers. max
31 m² / 333 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Privilege Twin With Washing Machine

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Privilege Queen With Washing Machine

3 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Privilege Family Room With Washing Machine

7 pers. max
41 m² / 441 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

Premium Twin With View and Washing Machine

4 pers. max
37 m² / 398 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Accessible Room with 2 Single Beds

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Suite

Duplex Suite with View and Washing Machine

4 pers. max
54 m² / 581 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Hotel location

Mercure Tokyu Stay Osaka Namba

2 2 4 Nishishinsaibashi, Chuo ku
5420086 Osaka
Japan

GPS:34.67062, 135.49964

+81 6-6214-0109

+81 6-6214-1090

SHINOSAKA Station

Railway station

Access: 8 km / 4.97 mi 25 min drive

SHINSAIBASHI Station

Railway station

Access: 5 min walk

NAMABA Station

Railway station

Access: 4 min walk

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
100% Non Smoking Property

CENTRE M

The breakfast buffet changes daily and features over 40 different items made with local produce including a vibrant and healthy power salad and freshly baked pastries crafted in the open kitchen.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.2/5 17 reviews

Great location and awesome interior. Also, the breakfast is amazing.

Angus Friends - 3/7/2026 Confirmed reviews ALL

The signs are fantastic! The do not disturb, slightly clean, deep clean options r really convenient.

An Overrated hotel

Ho. Families - 2/2/2026 Confirmed reviews ALL

Location is good. However the service is not up to Mercure standard. 1. When I arrived at 8:00 a.m. to drop off my luggage, the receptionist was noticeably lacking in politeness—not only without a smile, but also speaking in a rather sarcastic tone. This is not my first time staying at a hotel under this group, but this experience was even worse than ibis budget. 2. As a Gold member, I did not receive an upgrade or early check-in. However, one day before check-in, I specifically requested a quieter room, but was instead assigned the first room next to the elevator. The noise from other guests walking by constantly disturbed me. 3. The window soundproofing was also poor. I recorded a short video showing that around 10 p.m., I could clearly hear traffic noise from outside. 4. I booked a triple room, yet all the amenities provided were only for two people, including toothbrushes, slippers, and cups. I had to request the remaining set from the staff, which was quite inconvenient.

Asked to change my room 1719 due to loud drilling in the morning

Jose M. G. M. Couples - 1/31/2026 Confirmed reviews ALL

I asked of i can have my room changed today in the morning. Front desk they would take care of it when I return. When I returned in the evening, different front desk has no clue and says to come back next day. I would have to stay in my 1719 room again. Disappointed on the service and lack of attendance on both front desks

Great location, stylish, great service, good amenities

Gerald M. Friends - 11/16/2025 Confirmed reviews ALL

Only stayed for two days and regret not staying a third. The staff and service were fantastic. The hotel has a unique feel and stylish design which enhanced our stay. Additionally, our room was upgraded, which was a wonderful surprise. My only feedback would be that the lighting in the bathroom is very dim, making it difficult to shave with precision (I’m a male). Other than that, I truly enjoyed my stay - would stay here again and would recommend to friends and family!

Excellent location a. great room

G A. A. Couples - 7/3/2025 Confirmed reviews ALL

The hotel is low key but suited our needs perfectly. We stayed in A. corner deluxe twin room a. had plenty of space, with one of the best bathrooms we’ve had. The washing machine in the room was excellent, especially after hours of walking around in very hot a. humid conditions. The staff were very polite a. helpful in all areas. The bed was very comfortable, lifts were fast a. quiet a. the perfect location. The downside was that the room has low level off white lighting so not great for applying makeup. Whilst it was bright during the day with the blinds up, the bathroom a. full length mirror were not near the windows. Would definitely stay there again.