Fairmont Heritage Place Mayakoba

Name: Fairmont Heritage Place Mayakoba - ALL
Address: Carretera Federal Cun Playa, Km 298, Mayakoba, Playa Del Carmen, 77710, MX
Telephone: +529842063000
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 212 reviews

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Carretera Federal Cun Playa, Km 298, Mayakoba, 77710 Playa Del Carmen, Mexico

Fairmont Heritage Place Mayakoba

Fairmont Heritage Place Mayakoba consists of ultra luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and retail facilities to which Owners will have a ccess. The Fairmont Heritage Place Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners.

An incomparable stay at Fairmont Heritage Place Mayakoba, a paradise for long-term stays in luxury residences. With tropical rainforest and lagoon views, our dazzling villas are a perfect lifestyle choice

Erick Viera, Hotel Management

Near the Caribbean Sea's turquoise waters, the luxury 5-star Fairmont Heritage Place Mayakoba is within lush tropical rainforest, mangrove and lagoons. Opulent villas, international dining and a curated selection of watersports, our luxury Mayakoba beachside havens removed from everyday life. Our long-stay accommodations offer private plunge pools, Mayan-inspired treatments in the serene Fairmont Spa

Our accommodation(s)

Villa

3 bedroom villa on the middle floor

8 pers. max
285 m² / 3067 sq ft

Bedding 2 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Panorama view
Most of the accommodation: Balcony or Terrace

From NaN € NaN MXN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Villa

3 bedroom villa with garden

8 pers. max
427 m² / 4596 sq ft

Bedding 2 x King size bed(s) and 2 x Twin bed(s)
Views: Panorama view or Garden View
Most of the accommodation: Private Pool or Terrace

From NaN € NaN MXN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Villa

3 bedroom villa penthouse

8 pers. max
285 m² / 3067 sq ft

Bedding 2 x King size bed(s) and 2 x Twin bed(s)
Views: Panorama view or Garden View
Most of the accommodation: Private Pool or Balcony or Terrace

From NaN € NaN MXN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Villa

4 Bedroom Penthouse Villa

10 pers. max
585 m² / 6296 sq ft

Bedding 3 x King size bed(s) and 2 x Twin bed(s)
Views: Panorama view or Garden View
Most of the accommodation: Balcony or Terrace or Private Pool

From NaN € NaN MXN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Fairmont Heritage Place Mayakoba

Carretera Federal Cun Playa, Km 298, Mayakoba
77710 Playa Del Carmen
Mexico

GPS:20.687637, -87.027426

+52 984 206 3000

+52 984 206 3030

Hotel services

Check-in from 04:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

CASA CLUB

Open area and exterior service. Adjacent to main pool. Serves breakfast, lunch & beverages. Snacks by the pool. View to the pool, complex and paddle court.

LA LAGUNA RESTAURANT AND LOUNGE

Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style. Located by the main pool, La Laguna's authentic menu features incredible flavors, traditional herbs, and fresh ingredients.

Hix Bar & Lobby Lounge

Non contractual photo

Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.

LAS OLAS AND AQUA POOL BARS

Non contractual photo

With refreshing beverages that includes a variety of thirst soothers, from healthy tropical nectars to iced daisies made with premium tequilas, Las Olas & Aqua Pool bars are located in the main pool area

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5 212 reviews

TripAdvisor Rating 4.9/5 94 reviews

Happy

Jimmy T 4/17/2025 TripAdvisor review

Dear Jimmy, Thank you for your kind words! We are so happy to hear you had a great time during your stay with us. It is wonderful to know that you enjoyed the food, the beach, and especially the excellent service from Santos at the swim-up bar—we will surely pass along your compliments. Your enthusiasm means a lot to us, and we cannot wait to welcome you back for another fantastic stay! Best regards,

Fairmont Heritage Place

Rodalita B Families - 4/9/2025 TripAdvisor review

PEACEFUL AND RELAXING PLACE..DURING VACATION Fairmont Heritage Place Mayakoba -- Playa del Carmen -- what a wonderful place to be living..by a traveller..beautiful views. Lovely place by a party event Heritage place offers a 3- 4 bedroom residence villas excellent.& spacious room surprisingly very clean well kept it..an infinity pool with an ocean view is greatful..foods is fantastic. With a warm atmosphere location. Good ambience is great..very romantic. Luxury. Comfortable to stay..all staff is caring .pretty and concern.. Value 5 / Location 5/ Service 5 / Rooms 5 / Cleanliness 5 / Sleep Quality; 5

Dear Rodalita B, Thank you for your kind and heartfelt review. We are delighted to hear that your time at Fairmont Heritage Place Mayakoba was peaceful, relaxing, and everything you hoped for during your vacation. It is wonderful to know you enjoyed the spacious and well-kept villas, the beautiful ocean views from the infinity pool, and our property's warm, romantic atmosphere. We are also happy to hear that our food, ambiance, and caring staff helped make your stay even more special. We appreciate your feedback and look forward to welcoming you back for another luxurious and memorable stay. Warm regards,

Wonderful vacation

Anonymous Friends - 3/25/2025 Confirmed reviews ALL

Spring Break at Fairmont Mayakoba – A Perfect Family Escap

Bryan B 3/22/2025 TripAdvisor review

We just returned from an unforgettable spring break at Fairmont Mayakoba, and I can’t recommend it enough for families with kids. The resort is nestled in a stunning natural setting—lush mangroves, winding waterways, and a beautiful beach that kept both the adults and the kids happy all week long. From the moment we arrived, the service was top-notch. Alfonso from the bell desk went above and beyond at check-in, welcoming us with genuine warmth and making us feel right at home. What really stood out was that he remembered us throughout our entire stay—always greeting us with a smile, checking in to see how we were doing, and even giving us a golf cart ride one evening just because. It’s that kind of personal touch that made the experience feel truly special. The kids loved the boat rides through the canals, spotting turtles and birds, and we appreciated the calm, relaxing vibe throughout the property. The food options were great—plenty of choices for picky eaters and more refined options for grown-up tastes. We especially loved the beachside restaurants and the gelato station, which became a daily ritual for our crew. The resort is super family-friendly without feeling like a “kid zone.” The pools are spacious, and there’s a great balance of activities and downtime. We felt safe, well cared for, and totally unplugged from the daily grind. Fairmont Mayakoba truly exceeded expectations—it struck that rare balance between luxury and family fun. We’re already talking about going back next year.

Dear Bryan, Thank you for taking the time to share such a thoughtful and glowing review of your spring break at Fairmont Mayakoba. We are thrilled to hear that your family had an unforgettable experience and that the natural beauty, warm service, and family-friendly atmosphere all came together to create a perfect escape. A special thank you for highlighting Alfonso from our bell team—his dedication to making guests feel genuinely welcomed is something we’re very proud of, and we’ll be sure to recognize him for the lasting impression he made on your stay. We are so happy the kids enjoyed the boat rides and wildlife, and that the entire family found something to love—from beachside dining to the daily gelato ritual! It is wonderful to know you felt safe, cared for, and able to fully unwind. We can not wait to welcome you back next year for another round of fun, relaxation, and special memories! Best regards,

Best of the best

NorthStar07664466037 Families - 3/21/2025 TripAdvisor review

Dear NorthStar, Thank you so much for your lovely review! We are thrilled to hear that you had such a special stay with us, and even more so that we were able to celebrate your mom—belatedly but warmly—with a birthday dessert. Your kind words for Ángel, Briss, Dulce, Eduardo, Ayax, and Luis mean a lot to us, and we will be sure to share your gratitude with them. It was a pleasure having you with us, and we cannot wait to welcome you back very soon. ¡Nos vemos pronto! Warm regards,

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Web-users rating

Other web-users rate our hotel

17 reviews 7.5/10 Location
26 reviews 7.6/10 Room
80 reviews 8.5/10 Service
36 reviews 8/10 Amenities
10 reviews 9.3/10 Pool
8 reviews 8/10 Cleanliness

10 reviews 7.3/10 Location
19 reviews 7.5/10 Room
50 reviews 8.4/10 Service
21 reviews 8/10 Amenities
12 reviews 7/10 Vibe
7 reviews 9.2/10 Pool
7 reviews 7.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Fairmont Heritage Place Mayakoba

Description

Our accommodation(s)

3 bedroom villa on the middle floor

3 bedroom villa with garden

Hotel location

Hotel services

CASA CLUB

LA LAGUNA RESTAURANT AND LOUNGE

Hix Bar & Lobby Lounge

LAS OLAS AND AQUA POOL BARS

Breakfast

Pool

Fitness center

Spa

Our guest reviews

Web-users rating

Our other establishments nearby