Fairmont Heritage Place Mayakoba 5 stars

Name: Fairmont Heritage Place Mayakoba - ALL
Address: Carretera Federal Cun Playa, Km 298, Mayakoba, Playa Del Carmen, 77710, MX
Telephone: +529842063000
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 205 reviews

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Carretera Federal Cun Playa, Km 298, Mayakoba, 77710 Playa Del Carmen, Mexico

Fairmont Heritage Place Mayakoba

Fairmont Heritage Place Mayakoba consists of ultra luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and retail facilities to which Owners will have a ccess. The Fairmont Heritage Place Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners.

An incomparable stay at Fairmont Heritage Place Mayakoba, a paradise for long-term stays in luxury residences. With tropical rainforest and lagoon views, our dazzling villas are a perfect lifestyle choice

Erick Viera, Hotel Management

Near the Caribbean Sea's turquoise waters, the luxury 5-star Fairmont Heritage Place Mayakoba is within lush tropical rainforest, mangrove and lagoons. Opulent villas, international dining and a curated selection of watersports, our luxury Mayakoba beachside havens removed from everyday life. Our long-stay accommodations offer private plunge pools, Mayan-inspired treatments in the serene Fairmont Spa

Our accommodation(s)

Villa

3 bedroom villa on the middle floor

8 pers. max
285 m² / 3067 sq ft

Bedding 2 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Panorama view
Most of the accommodation: Balcony or Terrace

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Villa

3 bedroom villa with garden

8 pers. max
427 m² / 4596 sq ft

Bedding 2 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Panorama view
Most of the accommodation: Private Pool or Terrace

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Villa

3 bedroom villa penthouse

8 pers. max
285 m² / 3067 sq ft

Bedding 2 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Panorama view
Most of the accommodation: Balcony or Private Pool or Terrace

From NaN € NaN USD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Villa

4 Bedroom Penthouse Villa

10 pers. max
585 m² / 6296 sq ft

Bedding 3 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Panorama view
Most of the accommodation: Balcony or Private Pool or Terrace

From NaN € NaN USD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Fairmont Heritage Place Mayakoba

Carretera Federal Cun Playa, Km 298, Mayakoba
77710 Playa Del Carmen
Mexico

GPS:20.687637, -87.027426

+52 984 206 3000

+52 984 206 3030

Hotel services

Check-in from 04:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

CASA CLUB

Open area and exterior service. Adjacent to main pool. Serves breakfast, lunch & beverages. Snacks by the pool. View to the pool, complex and paddle court.

Tauro Steakhouse

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Discover our spectacular American steakhouse experience. Tauro elegantly combines Mexican ingredients with classic techniques and recipes. Tauro sources the best cuts and vegetables, elevating them with well-seasoned and deeply flavored sauces.

LA LAGUNA RESTAURANT AND LOUNGE

Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style. Located by the main pool, La Laguna's authentic menu features incredible flavors, traditional herbs, and fresh ingredients.

HIX - BAR, LOUNGE & TERRACE

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Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.

Café Maya

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Find everything you need for a meal-on-the-go or to enjoy at the inviting terrace of Café Maya. This inviting café has a selection of pastries, sandwiches, cookies, Italian espresso, premium tea, and tempting ice cream.

In Room Dining

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Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.

Ki Beach Bar & Korean BBQ

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Take a seat in the swing at our oversized thatch-roof hut in the sand. "Ki" is Mayan for friendship and Korean for yummy, and offers a vibrant daytime beach bar. At night, an intimate Korean grill experience unwinds.

Fuego at Maykana

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Fuego, located in front of our spectacular Maykana Beach Club, provides the perfect spot for outdoor dining with favorites cooked on our rustic wood fire grill.

Brisas at Maykana

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Snack, share and be inspired with ocean views and Mediterranean-inspired dishes in a relaxing atmosphere at Maykana Beach Club.

Bassano

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Discover innovative Italian comfort fare featuring big flavor in every dish. Enjoy fresh pastas, risottos, and delectable main plates.

Gaia at Maykana

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Gaia, known as Mother Earth in Greek, is Fairmont Mayakoba's signature restaurant. It is a seafood delight inspired by gratitude and is poised to bring elements of the sea to Maykana.

Aqua at Maykana

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Welcome to Aqua, an endlessly enchanting oasis at Maykana Beach Club. This exclusive pool bar is built around the element of water, creating a unique and relaxing atmosphere.

Hix Bar & Lobby Lounge

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LAS OLAS AND AQUA POOL BARS

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With refreshing beverages that includes a variety of thirst soothers, from healthy tropical nectars to iced daisies made with premium tequilas, Las Olas & Aqua Pool bars are located in the main pool area

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5 205 reviews

TripAdvisor Rating 4.9/5 102 reviews

Spacious Villa, Excellent Service, and Plenty to Do

Brelf Families - 8/9/2025 TripAdvisor review

We stayed as a family of five in a spacious three-bedroom residence with a private plunge pool. The villa had four bathrooms, a dishwasher, washer and dryer, and all the amenities you could possibly need. The kitchen was stocked with snacks and beverages, and we opted for the all-inclusive package—which was absolutely worth it. Our butler was fantastic, helping us arrange dining reservations, plan activities, and get familiar with the resort. We enjoyed the food at both pools, the lunch and dinner restaurants, and Hix Bar. Getting around was easy with the resort’s golf carts, which arrived regularly for pick-up. There were plenty of activities for the whole family and for the kids. We toured a cenote, visited the butterfly gardens, took two boat rides through the canals, and we painted hats and alebrijes. My youngest also enjoyed spending time at the kids’ club. The beach itself was wide and beautiful, though sargassum was an issue during our stay. The resort does have a barrier to help, but a recent storm brought in more than usual.

Dear Brelf, Thank you for sharing your detailed feedback and for choosing to spend your family vacation with us. We are delighted to know you enjoyed the comfort and amenities of your residence, as well as the variety of activities and experiences available throughout the resort. It is wonderful to hear that your butler provided such attentive service and that you were able to make the most of your all-inclusive experience. We truly appreciate your kind words about our culinary offerings, activities for all ages, and the beauty of our surroundings. While sargassum is a natural occurrence that can vary with weather conditions, we continue to take all possible measures to minimize its impact so that guests can enjoy the beach to the fullest. It was a pleasure to host you and your family, and we look forward to welcoming you back for more memorable moments in the future. Warm regards,

Fairmont Mayakoba Heritage Place – Exceptional Service

traveldeac Families - 8/9/2025 TripAdvisor review

The spacious three-bedroom villas were perfect for our family, offering comfort and privacy in a stunning setting. Our Butlers, Edgar and Alí, shuttled our group around the property with ease, while also arranging dining, activities, and anticipating every need with warm, personalized service. We also had a great time with Daniel at water sports, whose energy and expertise made every activity fun. Their dedication turned a great vacation into an exceptional one.

Dear Traveldeac, Thank you for sharing such fantastic feedback about your recent stay. We are thrilled to know the spacious three-bedroom villa provided the perfect setting for your family’s comfort and privacy. It is gratifying to hear your kind words about Edgar, Alí, and Daniel. We are proud of their dedication to creating warm, personalized experiences, and I will be sure to share your compliments with them. Knowing that their efforts elevated your vacation from great to exceptional is truly the highest compliment we can receive. We look forward to welcoming you and your family back for more memorable moments in the future. Best regards,

Francisco E. C. Friends - 7/16/2025 Confirmed reviews ALL

Estimado Sr. C., Gracias por compartir su experiencia. Lamentamos sinceramente los inconvenientes que experimentó durante su estancia, especialmente con la coordinación del servicio de ferry y la reserva del restaurante. Fairmont Heritage Place Mayakoba nos esforzamos por ofrecer un servicio impecable, y lo sucedido no refleja nuestros estándares por lo que hemos revisado lo sucedido y le podemos confirmar que el servicio de ferry se retrasó en el camino y por esa razón llegó tarde al Banyan Tree. En el caso de la reserva del restaurant si fue un error al momento de la solicitud por parte de nuestro equipo de Concierge y lo hemos revisado para evitar que vuelva a suceder. Agradecemos mucho su retroalimentación, ya que nos permite mejorar continuamente. Esperamos tener la oportunidad de recibirle nuevamente y brindarle la experiencia sin contratiempos que usted merece. Quedo a su disposición para cualquier asistencia adicional y nos vemos en su próxima estancia de octubre. Atentamente, ERICK VIERA RESIDENCE DIRECTOR Fairmont Heritage Place Mayakoba, Riviera Maya er… fairmont.com/heritage-place-mayakoba/

Hector V. Families - 7/16/2025 Confirmed reviews ALL

Jason G. Families - 7/14/2025 Confirmed reviews ALL

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Web-users rating

Other web-users rate our hotel

18 reviews 7.9/10 Location
31 reviews 6.7/10 Room
81 reviews 8.3/10 Service
40 reviews 7.3/10 Amenities
24 reviews 8.3/10 Food
17 reviews 7.8/10 Vibe
10 reviews 9.2/10 Pool
8 reviews 5.6/10 Cleanliness

7 reviews 7.7/10 Location
20 reviews 6.1/10 Room
48 reviews 8.1/10 Service
22 reviews 7.3/10 Amenities
13 reviews 8.1/10 Food
8 reviews 5.6/10 Cleanliness
6 reviews 9.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Fairmont Heritage Place Mayakoba 5 stars

Description

Our accommodation(s)

3 bedroom villa on the middle floor

3 bedroom villa with garden

Hotel location

Hotel services

CASA CLUB

Tauro Steakhouse

Hix Bar & Lobby Lounge

LAS OLAS AND AQUA POOL BARS

Breakfast

Pool

Fitness center

Spa

Our guest reviews

Web-users rating

Our other establishments nearby