Fairmont Heritage Place Mayakoba

Name: Fairmont Heritage Place Mayakoba - ALL
Address: Carretera Federal Cun Playa, Km 298, Mayakoba, Playa Del Carmen, 77710, Mexico
Telephone: +529842063000
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 150 reviews

Carretera Federal Cun Playa, Km 298, Mayakoba, 77710 Playa Del Carmen, Mexico

Description

Fairmont Heritage Place Mayakoba consists of ultra luxurious, fully furnished 3 and 4 bedroom residences provided with the unmatched service and amenities of Fairmont Mayakoba, containing a host of leisure and retail facilities to which Owners will have a ccess. The Fairmont Heritage Place Mayakoba community is set aside from the hotel, granting additional privacy and exclusivity to its owners.

Hotel location

Fairmont Heritage Place Mayakoba

Carretera Federal Cun Playa, Km 298, Mayakoba
77710 Playa Del Carmen
Mexico

GPS:20.687637, -87.027426

Telephone +52 984 206 3000

+52 984 206 3030

Hotel services

Check-in from - Check out up to

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar

LA LAGUNA

The Lagoon Fairmont Mayakoba Contemporary Mexican cuisine amid pools, navigable water canals and mangroves. All-day casual restaurant, terrace & lounge.

EL PUERTO

Non contractual photo

Avant-garde Latin-Asian cuisine by Richard Sandoval, from dim sum to antojitos. Sake & tequila bar. Casual-elegant ambience. Serves dinner only.

CASA CLUB

Non contractual photo

Open area and exterior service. Adjacent to main pool. Serves breakfast, lunch & beverages. Snacks by the pool. View to the pool, complex and paddle court.

Our accommodation(s)

Villa

3 bedroom villa on the middle floor

8 persons
285 m² / 3067 sq ft

Bedding 2 x King size beds and 2 x Twin beds
Views: Garden View or Panorama view
Most of the accommodation: Balcony or Terrace

Villa

3 bedroom villa with garden

8 persons
427 m² / 4596 sq ft

Bedding 2 x King size beds and 2 x Twin beds
Views: Panorama view or Garden View
Most of the accommodation: Private Pool or Terrace

Villa

3 bedroom villa penthouse

8 persons
285 m² / 3067 sq ft

Bedding 2 x King size beds and 2 x Twin beds
Views: Panorama view or Garden View
Most of the accommodation: Private Pool or Balcony or Terrace

Villa

4 Bedroom Penthouse Villa

10 persons
585 m² / 6296 sq ft

Bedding 3 x King size beds and 2 x Twin beds
Views: Panorama view or Garden View
Most of the accommodation: Balcony or Terrace or Private Pool

Our guest reviews

Impeccable Service

Scot C. Families - 1/16/2023 Confirmed reviews ALL

Mónica, Diego, Eddy, Edward, Juan Carlos, and every staff member we interacted with was amazing and incredibly attentive to our needs. Our family always felt like we were the only guests on the property. We can't wait to come back!

Beautiful facility

Anonymous Families - 1/10/2023 Confirmed reviews ALL

We were very pleased with the accommodations and the staff. The property is very spread out so there was no common area for planned activities. As a result, the overall experience was somewhat muted. The menu selections in the various restaurants should have included more continental options and the prices were extremely high.

Great vacation

Anonymous Families - 1/3/2023 Confirmed reviews ALL

Very comfortable residence, beautiful pools and beach, good food.

Beautiful family hotel but last year was better

Mina C. Families - 12/30/2022 Confirmed reviews ALL

I loved our stay last winter but this winter things felt off. The quality of service wasn't as good as last year: Our fridge wasn't stocked with our preordered groceries. Two-hour waits for room service. 30-minute wait at the Laguna dinner for a cocktail. No buffet dinner option No beach chairs available in the afternoon. Long waits for carts Unmaintained bikes For a five-star hotel, the service and amenities should have been much better, especially because we experienced a much better service last year in winter 2021.

Perfect trip once again!

PSPman222 Families - 12/25/2022 TripAdvisor review

Amazing trip to the fairmont. Our first time staying at heritage. Previous times always at casitas near the hotel. Must say it was even better! More room, plunge pool, extra bedrooms and fantastic service! It’s all starts with our butler, Monica. She was amazing. We had lots of needs with 3 young kids. 14,12,9 ages. Only recommendation I would make it to have someone reach out to us the day before arrival to get some snacks or groceries in the room prior to our arrival. We loved every minute. Thanks again fairmont for another amazing time.

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