SLS PLAYA MUJERES 5 stars

Customer review rating (ALL Rating) 4.3/5 2,151 reviews

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Description

Hotel extras

  • All-Inclusive World-Class Dining

  • Expansive Beachfront with Activities

  • Welcoming for Families of All Ages

  • Signature Suites and SLS Elite Amenities

Our accommodation(s)

Hotel location

SLS PLAYA MUJERES

Manzana 1 Supermanzana 3
77400 CANCUN
Mexico

GPS:21.236207, -86.802496

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,151 reviews

Customer review rating 5.0/5

Beatriz B. Families - Confirmed reviews ALL

Was fantastic in everyway

Dear Beatriz B., We very much appreciate your comments regarding your stay at the SLS PLAYA MUJERES. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.0/5

Caroline G. Couples - Confirmed reviews ALL

The hôtel is beautiful, all new, the people are incredibly nice and helpful, the food is exquisite but their is noise everywhere, between the AC amd the music everywhere, you will not find much silence if you want to rest.

Dear Caroline G., We very much appreciate your comments regarding your stay at the SLS PLAYA MUJERES. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Dominic E. Couples - Confirmed reviews ALL

The room was great, the food for the most part was good. The restaurants at night were all uncomfortably hot, and we sat inside. The service did not match my experience with other all-inclusive resorts in Cancun.

Dear Dominic E., Thank you for taking the time to tell us about your experience at the SLS PLAYA MUJERES. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sls, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Angela B. Business - Confirmed reviews ALL

the property is beautiful, the upper deck off the room had a fantastic view, especially with the jacuzzi, Victor was wonderful, Elena's massage was amazing, great place to stay!

Customer review rating 3.5/5

Thomas J. Business - Confirmed reviews ALL

The resort was clean and well maintained. The breakfast was awesome with plenty of options for everyone. The rest of the food was average at best and the service at the Steakhouse was the worst I have ever experienced in my life. 2.5 hours and a forgotten order isn't acceptable.

Other web-users rate our hotel

  • 784 reviews 7.8/10 Location
  • 1,352 reviews 7.6/10 Room
  • 3,596 reviews 8.2/10 Service
  • 42 reviews 1.1/10 WiFi
  • 1,118 reviews 8.3/10 Amenities
  • 991 reviews 8.9/10 Vibe
  • 570 reviews 7.6/10 Cleanliness
  • 475 reviews 8.5/10 Wellness Area

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