Banyan Tree Mayakoba 5 stars

TripAdvisor rating 4.8/5 4,755 reviews

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Carretera Federal, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,, 77710 Playa del Carmen, Mexico

Description

Hotel extras

  • All of our villas & suites have a private heated pool, two complimentary bicycles during stay

  • Award-winning Banyan Tree Spa with therapists from Thailand and Indonesia

  • Golf Course "El Camaleón"

  • Unique destination dining experiences and Mayakoba's Thai signature restaurant, Saffron

  • Located 40 min. from Cancun's International Airport and 10 min. from Playa del Carmen

Our accommodation(s)

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Room 1

Hotel location

Banyan Tree Mayakoba

Carretera Federal, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 Playa del Carmen
Mexico

GPS:20.679979, -87.022125

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.8/5  4,755 reviews

Certificate of excellence 2025

The best resort for a romantic getaway

TripAdvisor rating 5.0/5

Richierich615 TripAdvisor review

Dear Richierich615, Greetings from Banyan Tree Mayakoba! Thank you for choosing to host us on your most recent visit to Mexico and Riviera Maya. We appreciate your 5-star review that you shared with the Trip Advisor community. It has been an honor to welcome you and it is a pleasure to receive such a nice review highlighting our facilities, services and, above all, the professionalism and friendliness of our staff. We go out of our way to make sure our guests are taken care of from the moment they arrive to the moment they leave and I am very proud of the great comments about the staff that you have pointed out. We would be delighted to welcome you back whenever the time feels right for you. If you have any questions or would like any assistance with planning your visit, please don’t hesitate to reach out directly to me. Warm Regards, Afonso Cunha General Manager

The Best Overall Property for Couples in the Yucatan.

TripAdvisor rating 4.0/5

tcudenverfrog TripAdvisor review

Dear tcudenverfrog, Greetings from Banyan Tree Mayakoba! Thank you for choosing us to host your most recent visit to Mexico and the Riviera Maya. We are dedicated and committed to ensure each of our valued guests are fully satisfied, going above and beyond all expectations. Thank you for taking the time to write out such a detailed review of your experience here at the hotel. We deeply apologize for the unusual and significant problems you encountered during your stay, as you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to address immediately, all concerned departments have been notified about your feedback and trust me we will definitely follow up until we have placed all the filters to avoid this issues in the future. Thank you once again for bringing this to our attention, and I hope we can regain your trust in the future. Warm Regards, Afonso Cunha General Manager gm-mayakoba@banyantree.com

Beautiful Relaxing Place

TripAdvisor rating 5.0/5

Yaakov O TripAdvisor review

Dear yaakovo831, Thank you for sharing your comments with the TripAdvisor community and for such a detailed review of our wonderful Sanctuary for the Senses! We do everything we can to ensure that our guests are taken care of from the moment of their arrival to the moment of their departure. Thank you very much for recognizing our staff, who undoubtedly make everything possible! It is always a great motivation for the team when they see their names mentioned by the guest and it gives them a sense of pride that they have been delivering the service that is expected. We look forward to welcome you soon again at Banyan Tree Mayakoba. Kind Regards, Afonso Cunha General Manager

World-Class (15/10) Experience.

TripAdvisor rating 5.0/5

Sheva A TripAdvisor review

Dear shevaa2021, Thank you for choosing Banyan Tree Mayakoba as your vacation destination! I would like to thank you for having chosen to come and stay at our resort during your recent visit to the Mayan Riviera. We are aware of the vast array of options for accommodation in the area so we feel privileged to have been chosen by you, and thank you for taking the time to share your experience. We do our best to ensure that our value guests are taken care of from the moment they arrive until the moment they check out. I am very proud of the great feedback about the staff that you pointed out. It is always a great motivation for the team when they are recognized by guests and it gives them a sense of pride that they have provided the service that is expected. If you would like assistance in planning your next visit, please do not hesitate to contact me directly. Warm Regards, Afonso Cunha General Manager gm-mayakoba@banyantree.com

Greatest getaway yet

TripAdvisor rating 5.0/5

swinikoff TripAdvisor review

Dear 2GoAndSee, Thank you for choosing Banyan Tree Mayakoba as your vacation destination! and we would be very grateful to you for sharing your comments with the Trip Advisor community. Your reviews are motivating as there is nothing more satisfying than receiving praise from our valued guests. We do our best to ensure that our value guests are taken care of from the moment they arrive until the moment they check out. I am very proud of the great feedback about the staff that you pointed out. It is always a great motivation for the team when they are recognized by guests and it gives them a sense of pride that they have provided the service that is expected. If you would like assistance in planning your next visit, please do not hesitate to contact me directly. Warm Regards, Afonso Cunha General Manager gm-mayakoba@banyantree.com

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.