ibis Cancun Centro 3 stars

Name: ibis Cancun Centro - ALL
Address: Av Tulum y Nichupte, Supermanzana 11 M2 L3, Cancun, 77504, MX
Telephone: +529982728500
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 347 reviews

Best price
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25 25 photos/video

Av Tulum y Nichupte, Supermanzana 11 M2 L3, 77504 Cancun, Mexico

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ibis Cancun Centro

Vibrant economy hotel, open to everyone

ibis Cancun Centro, in the city's largest business district, is just steps from Las Americas shopping center, 15 minutes from the airport, and 10 minutes from Cancun's crystal-clear waters. Offering 190 modern, comfortable rooms, ibis Kitchen Lounge restaurant, daily breakfast buffet, bar with 24/7 snack service. Free WiFi, parking and facilities for those with special needs. 100% smoke-free

ibis Cancun Centro is located in the largest business district of the city, just 15 minutes from the airport, and 10 minutes from the crystal clear waters of Cancun. ibis Cancun Centro, in Cancun's largest business area, is 15 min. from the airport and 10 from the crystal clear sea.

The hotel also provides access to transportation, as it is close to the ADO Bus Terminal (2.8 km) and the local airport (13.2 km). Live this experience with Accor!

We are open for reservations and excited to welcome our community. Caring for our valued guests and employees is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLSafeandWell.com.

GERENTE GENERAL ICC, Hotel Management

Hotel extras

Hotel just 15 minutes from the crystal-clear waters of Cancun
Hotel 20 minutes from Cancun International Airport
Hotel 8 minutes from the ADO Terminal
Hotel less than 6 km from the crystal clear waters of Cancun
Must-see spots: Plaza de Toros, Playa Delfines, Playa Tortugas, Playa Forum

Our accommodation(s)

Room

A double bed, WiFi, flat-screen LED TV and bathroom with shower.

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Double bed(s)
Views: City View

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Room

A double bed overlooking the lagoon, safe, mini bar and double bed.

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Double bed(s)
Views: Lagoon view

See availabilities

Room

Two double beds, WiFi, flat-screen LED TV and bathroom with shower.

4 pers. max
17 m² / 182 sq ft

Bedding 2 x Single bed(s)
Views: Panorama view

See availabilities

Hotel location

ibis Cancun Centro

Av Tulum y Nichupte, Supermanzana 11 M2 L3
77504 Cancun
Mexico

GPS:21.143631, -86.825005

+52 998 272 8500

+52 998 272 8501

Railway station
Marine terminal

CENTRAL CAMIONERA

Railway station

Access: 3 km / 1.86 mi 15 min walk / 4 min drive

PUNTA SAM

Marine terminal

Access: 8 km / 4.97 mi 10 min drive

DUBAI PALACE

Casino

Access: 100 m / 0.06 mi 5 min walk / 2 min drive

CANCUN HOTEL ZONE

Tourist attraction

Access: 5 km / 3.11 mi 5 min drive

XCARET PARK

Tourist attraction

Access: 40 km / 24.86 mi 35 min drive

ISLA MUJERES

Tourist attraction

Access: 50 km / 31.07 mi

PLAYA DEL CARMEN

Tourist attraction

Access: 66 km / 41.01 mi 47 min drive

TULUM

Tourist attraction

Access: 125 km / 77.68 mi 1 hrs 30 min drive

LAS AMERICAS

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min walk / 2 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 01:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property

IBIS KITCHEN LOUNGE

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 347 reviews

Caroline O. Families - 7/24/2026 Confirmed reviews ALL

Itzel R. R. Families - 7/22/2026 Confirmed reviews ALL

Angel G. Business - 7/21/2026 Confirmed reviews ALL

Thank you for your feedback. Following up on your comments, I am writing to inform you that the team opened a ticket regarding your points—an issue raised during your visit. The Loyalty team has determined that your points will be reinstated, as they were not used at the establishment. I will follow up with you again via email.

Eduardo G. Solo - 4/25/2026 Confirmed reviews ALL

Karla A. Solo - 3/27/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

473 reviews 8.9/10 Location
579 reviews 3.7/10 Room
416 reviews 6.6/10 Service
33 reviews 5.8/10 WiFi
322 reviews 2.5/10 Comfort
228 reviews 5.5/10 Cleanliness
194 reviews 6.7/10 Breakfast
179 reviews 6/10 Value

25 reviews 8.7/10 Location
48 reviews 3.8/10 Room
49 reviews 7.1/10 Service
25 reviews 5.4/10 Cleanliness
25 reviews 2.7/10 Comfort
14 reviews 6.4/10 Breakfast
13 reviews 5.6/10 Value
12 reviews 6.3/10 Amenities

30 reviews 8.9/10 Location
49 reviews 3.8/10 Room
47 reviews 7/10 Service
21 reviews 2.1/10 Comfort
20 reviews 5.7/10 Cleanliness
18 reviews 7.3/10 Breakfast
9 reviews 6.3/10 Value

17 reviews 9/10 Location
13 reviews 3.4/10 Room
16 reviews 6.8/10 Service
9 reviews 6.6/10 Breakfast
8 reviews 2.7/10 Comfort
6 reviews 5.5/10 Cleanliness
5 reviews 6.5/10 Value

8 reviews 9/10 Location
12 reviews 3.4/10 Room
15 reviews 6.7/10 Service
8 reviews 5.9/10 Cleanliness
6 reviews 2.6/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Cancun Centro, check-in is available from 03:00 PM and check-out is up to 01:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Cancun Centro regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.