ibis Cancun Centro 3 stars

Customer review rating (ALL Rating) 4.2/5 502 reviews

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Av Tulum y Nichupte, Supermanzana 11 M2 L3, 77504 Cancun, Mexico

Description

Hotel extras

  • Hotel just 15 minutes from the crystal-clear waters of Cancun

  • Hotel 20 minutes from Cancun International Airport

  • Hotel 8 minutes from the ADO Terminal

  • Hotel less than 6 km from the crystal clear waters of Cancun

  • Must-see spots: Plaza de Toros, Playa Delfines, Playa Tortugas, Playa Forum

Our accommodation(s)

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Hotel location

ibis Cancun Centro

Av Tulum y Nichupte, Supermanzana 11 M2 L3
77504 Cancun
Mexico

GPS:21.143631, -86.825005

Telephone
Fax +52 998 272 8501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  502 reviews

TripAdvisor Rating  3.7/5  1,449 reviews

Customer review rating 4.5/5

Wei G. Families - Confirmed reviews ALL

good located and good brralfast. but.no.swimming pool and the langdry rack cannot take out for hang. only located to there. xixi

Dear Wei G. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Cancun Centro

Customer review rating 5.0/5

Francisco J. A. P. Couples - Confirmed reviews ALL

From check-in to check-out, it was a very smooth, easy experience. Breakfast was good to start a day, and the location is convenient nearby the main road going to the airport and the main beach zone, but having a car will be required to move freely across the main attractions.

Dear Francisco J. A. P., Thank you for your positive feedback regarding your recent stay at our hotel. We are delighted to hear that you found your experience smooth and enjoyable, from check-in to check-out, and that our breakfast offerings met your expectations. Our convenient location is indeed a great advantage for exploring Cancun, and we appreciate your understanding of the need for a car to access various attractions. We hope to welcome you back in the future. Best regards, ibis Cancun Centro

Awful. I regret every second I was here. I would rather have stayed home. Huge mistake.

TripAdvisor rating 1.0/5

Mr L TripAdvisor review

Staff was kind, helpful, friendly, but the rooms were TERRIBLE. they were the same size and shape as a modern day prison cell. No microwaves. Pay extra for a mini fridge. Extremely depressing rooms. Owners squeezed as many rooms as they possibly could in not caring about how the guests would feel. ITS LIKE BEING IN PRISON. DO NOT STAY HERE. Also. Left my room spotless with my glasses on a countertop by themselves clear as day. Staff did not turn them into lost and found. They either threw them away or kept them. Expensive prescription eye glasses I dearly needed gone. Also, location is TERRIBLE. Good luck getting to the beach. And GOOD LUCK GETTING BACK FROM THE BEACH. ABSOLUTELY DO NOT STAY HERE UNLESS YOU LOVE PRISON.

Customer review rating 2.5/5

Camila U. Couples - Confirmed reviews ALL

Shower wasn’t working properly. Bed linen was very old. Location was good. Price is ok.

Prezada Camila U., Agradecemos por compartilhar sua experiência. Lamentamos saber que a qualidade dos serviços não atendeu às suas expectativas. Seus comentários sobre o chuveiro e a roupa de cama foram devidamente anotados e serão considerados em nossas avaliações. Atenciosamente, ibis Cancun Centro

Customer review rating 5.0/5

Tania C. Business - Confirmed reviews ALL

AGRADABLE, AMENA,COMODA

Estimada Tania C., Agradecemos sinceramente su valioso comentario sobre la excelente ubicación y la comodidad de nuestro hotel. Nos alegra saber que tuvo una experiencia agradable y amena durante su estancia. Esperamos poder recibirla nuevamente en ibis Cancun Centro. Atentamente, ibis Cancun Centro

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Other web-users rate our hotel

  • 527 reviews 9.1/10 Location
  • 690 reviews 3.6/10 Room
  • 517 reviews 7.3/10 Service
  • 39 reviews 5.5/10 WiFi
  • 408 reviews 2.2/10 Comfort
  • 273 reviews 4.9/10 Cleanliness
  • 207 reviews 5.8/10 Value
  • 206 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.