Name: Novotel Mexico City Toreo, an excellent location north of CDMX - ALL
Address: Av Primero De Mayo 120, Torre 2, San Andres Atoto, NAUCALPAN, 53500, MX
Telephone: +525589200400
Rating: 4.5

Novotel Mexico City Toreo

Hotel that makes every moment matter

Novotel Mexico City Toreo is the newest hotel in North Mexico City. Close to Parque Toreo, Polanco, Centro Citibanamex, the Hipódromo and the new US Embassy. Venues like Arena CDMX, Auditorio Nacional and Campo Marte are nearby, with various museums, restaurants and shopping malls within walking distance. The hotel features 168 rooms, five meeting rooms for up to 300 people, a restaurant and a bar.

Strategically located for business, Novotel Mexico City Toreo is near Parque Toreo and Polanco, under 3 miles from Centro Citibanamex. Perfect for leisure, it is close to museums, theaters and concert venues. Enjoy easy access to bus terminals, metro stations and expressways to AICM and AIFA airports. Relax in our spacious rooms, visit Heliana Restaurant and Socio Bar or host events in our function rooms.

Novotel Mexico City Toreo is in the State of Mexico, in the municipality of Naucalpan, one of the most industrialized in the area. We have 168 rooms, meeting spaces, work and relaxation area.

At Novotel Mexico City Toreo you will live a unique experience enjoying our facilities, service and quality. Serving our guests is a pleasure for all of us who are part of this great hotel. Visit us!

Alfredo López Gonzalez, Hotel Management

Hotel extras

¤ Here, your pets are welcome. We are PET-FRIENDLY hotel!
¤ We have rooms for social and/or corporate events from 15 to 300 people
¤ If you're traveling as a family, children under 16 free in the same room
¤ Restaurant with terrace offering daily buffet breakfast and room service
¤ We care for the planet & support the community in a culture of diversity

Our accommodation(s)

Room

Superior Room, 1 King-size Bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Superior Room, 2 Double Beds

4 pers. max
29 m² / 312 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

See availabilities

Room

Executive Room, 1 King-size Bed

2 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Superior Suite, 1 King-size Bed

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Master Suite, 1 King-size Bed

2 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Novotel Mexico City Toreo

Av Primero De Mayo 120, Torre 2, San Andres Atoto
53500 NAUCALPAN
Mexico

GPS:19.4661829, -99.2265228

+52 55 8920 0400

Railway station
Highway exit

AV 1ER DE MAYO

Highway exit

Access: 100 m / 0.06 mi 1 min walk / 4 min drive

CUATRO CAMINOS

Railway station

Access: 1.7 km / 1.06 mi 20 min walk / 10 min drive

Auditorio Nacional

Opera/symphony/concert hall

Toreo Parque Central

Shopping centre/mall

Plaza Satélite

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 01:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Heliana

Taste Mediterranean flavors at our restaurant Heliana, with its menu specially designed to give you the best experience.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 332 m² / 3573 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 250

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 651 reviews

Eric E. H. Business - 5/25/2026 Confirmed reviews ALL

The rooms are incredible, breakfast as well. the attention from the staff was also 1st class. I would most definitely stay there again.

Dear Guest, Thank you very much for sharing your experience. We are delighted to know that you enjoyed our rooms, breakfast, and the attentive service provided by our team. Your kind words are greatly appreciated and will be shared with our staff, as they are a wonderful source of motivation. We are especially pleased to hear that you would choose to stay with us again. We look forward to welcoming you back on your next visit. Kind regards, Alfredo López General Manager

Dan Q. Business - 5/25/2026 Confirmed reviews ALL

The front desk receptionists are very kind and helpful.

Dear guest, Thank you very much for sharing your feedback with us. We are delighted to know that your check-in experience was excellent and that our front desk receptionists were kind and helpful throughout your stay. Your comments are greatly appreciated and will be shared with our team, as they motivate us to continue providing exceptional service. We look forward to welcoming you again very soon Kind regards, Alfredo López General Manager

Connie H. Business - 5/22/2026 Confirmed reviews ALL

I liked the installation, the food was excellent, good customer service. The only think I did not like was the shower design, very uncomfortable, the water goes all over the floor. No enough courtesy supplies, like body lotion and hair conditioner.

Dear guest, Thank you very much for sharing your feedback with us. We are pleased to know that you enjoyed our facilities, the quality of the food, and the customer service provided during your stay. We sincerely appreciate your observations regarding the shower design and the courtesy amenities in the room. We understand how the shower layout and the limited availability of items such as body lotion and hair conditioner may have affected your comfort. Your comments will be shared with the corresponding teams for review and improvement. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you again and provide you with an even better experience. Best regards, Alfredo López General Manger

Hector B. V. Business - 5/21/2026 Confirmed reviews ALL

Nice room and excellent breakfast buffet.

Dear Guest, Thank you very much for your continued trust and loyalty to our hotel. It truly means a lot to us to know that you have stayed with us multiple times over the past two years. We are pleased to hear that you enjoyed the room, the comfort of the bed, and our breakfast buffet. We also appreciate your recognition of our sustainability initiatives regarding towels and sheets. At the same time, we sincerely appreciate your honest feedback regarding the water refill system. We understand your concern about the convenience and hygiene perception of having to refill bottles outside the room. Your comments are very valuable and will be taken into consideration as we continue evaluating ways to balance sustainability with guest comfort and expectations. Thank you again for sharing your experience and for your continued preference. We look forward to welcoming you back soon. Kind regards, Alfredo López General Manager

Jose A. G. L. Business - 5/11/2026 Confirmed reviews ALL

Parking is not free, to pay 150 pesos per day is not cheap and is not described at the moment to do the reservation, I arrived late and I did a call 10 hrs before and somebody said that was ok, but nobody was at the front desk, 45 minutes later I could rest, this is crazy.

Dear guest, Thank you for sharing your feedback with us. We are pleased to know that you found your room clean and comfortable. We sincerely regret the inconveniences you experienced regarding the parking fee and your late arrival. We understand your frustration, especially after calling in advance and still having to wait 45 minutes before being assisted. This is certainly not the experience we aim to provide to our guests. We also appreciate your observation regarding the parking information during the reservation process, as transparency in these details is very important. Your comments will be shared with the corresponding teams to review our communication and front desk service procedures, especially during late arrivals, in order to prevent situations like this from happening again. Thank you for your valuable feedback, and we hope to have the opportunity to provide you with a much smoother experience in the future. Best regards, Alfredo López General Manager