At Novotel Mexico City Toreo, pets are allowed for an additional fee. We are a pet-friendly hotel and welcome a maximum of two small breed pets per room.

Novotel Mexico City Toreo 4 stars

Name: Novotel Mexico City Toreo, an excellent location north of CDMX - ALL
Address: Av Primero De Mayo 120, Torre 2, San Andres Atoto, NAUCALPAN, 53500, MX
Telephone: +525589200400
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 695 reviews

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Av Primero De Mayo 120, Torre 2, San Andres Atoto, 53500 NAUCALPAN, Mexico

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Novotel Mexico City Toreo

Hotel that makes every moment matter

Novotel Mexico City Toreo is the newest hotel in North Mexico City. Close to Parque Toreo, Polanco, Centro Citibanamex, the Hipódromo and the new US Embassy. Venues like Arena CDMX, Auditorio Nacional and Campo Marte are nearby, with various museums, restaurants and shopping malls within walking distance. The hotel features 168 rooms, five meeting rooms for up to 300 people, a restaurant and a bar.

Strategically located for business, Novotel Mexico City Toreo is near Parque Toreo and Polanco, under 3 miles from Centro Citibanamex. Perfect for leisure, it is close to museums, theaters and concert venues. Enjoy easy access to bus terminals, metro stations and expressways to AICM and AIFA airports. Relax in our spacious rooms, visit Heliana Restaurant and Socio Bar or host events in our function rooms.

Novotel Mexico City Toreo is in the State of Mexico, in the municipality of Naucalpan, one of the most industrialized in the area. We have 168 rooms, meeting spaces, work and relaxation area.

At Novotel Mexico City Toreo you will live a unique experience enjoying our facilities, service and quality. Serving our guests is a pleasure for all of us who are part of this great hotel. Visit us!

Alfredo López Gonzalez, Hotel Management

Hotel extras

¤ Here, your pets are welcome. We are PET-FRIENDLY hotel!
¤ We have rooms for social and/or corporate events from 15 to 300 people
¤ If you're traveling as a family, children under 16 free in the same room
¤ Restaurant with terrace offering daily buffet breakfast and room service
¤ We care for the planet & support the community in a culture of diversity

Our accommodation(s)

Room

Superior Room, 1 King-size Bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Superior Room, 2 Double Beds

4 pers. max
29 m² / 312 sq ft

Bedding 2 x Queen size bed(s)
Views: City View

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Room

Executive Room, 1 King-size Bed

2 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Superior Suite, 1 King-size Bed

2 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Master Suite, 1 King-size Bed

2 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Hotel location

Novotel Mexico City Toreo

Av Primero De Mayo 120, Torre 2, San Andres Atoto
53500 NAUCALPAN
Mexico

GPS:19.4661829, -99.2265228

+52 55 8920 0400

Railway station
Highway exit

AV 1ER DE MAYO

Highway exit

Access: 100 m / 0.06 mi 1 min walk / 4 min drive

CUATRO CAMINOS

Railway station

Access: 1.7 km / 1.06 mi 20 min walk / 10 min drive

Auditorio Nacional

Opera/symphony/concert hall

Toreo Parque Central

Shopping centre/mall

Plaza Satélite

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 01:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Heliana

Taste Mediterranean flavors at our restaurant Heliana, with its menu specially designed to give you the best experience.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 332 m² / 3573 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 250

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 695 reviews

Ana G. L. Business - 7/16/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your feedback. We are delighted to know that you had a pleasant stay and that everything met your expectations. Your kind comments encourage our team to continue providing excellent service and memorable experiences for all our guests. We look forward to welcoming you back on your next visit. Kind regards, Alfredo López General Manager

Mayank B. Business - 7/7/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that your experience regarding breakfast did not meet your expectations. After reviewing your reservation, we would like to clarify that the Booking.com listing displays both room rates with breakfast and without breakfast. It also indicates that guests who choose a room-only rate may add breakfast at the restaurant for MXN 370 per person. We understand that this may have caused some confusion, and we regret any misunderstanding regarding your reservation. Your feedback is important to us, and we appreciate you bringing your concerns to our attention. We hope to have the opportunity to welcome you again and provide you with a much more satisfying experience. Kind regards, Alfredo López General Manager

Diego S. D. L. Business - 6/29/2026 Confirmed reviews ALL

Jonathan O. Couples - 6/23/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to know that you enjoyed a comfortable stay and appreciated the spaciousness of your room. It is especially rewarding to hear that you found our services excellent and that our lobby team was kind and helpful throughout your visit. We are also pleased that you enjoyed the cleanliness, quiet atmosphere, and cozy environment of the hotel, as well as our convenient location near shopping centers and public transportation. Your kind words are a great motivation for our entire team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back very soon. Kind regards, Alfredo López General Manager

Kamel G. O. Business - 6/15/2026 Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your feedback with us. We are delighted to know that you had a great stay, enjoyed the comfort of your room, and appreciated the delicious dishes served in our restaurant. It is especially rewarding to hear that our team made a positive impression with their kindness and hospitality. Your comments are greatly appreciated and serve as motivation for us to continue providing memorable experiences to our guests. We look forward to welcoming you again soon. Kind regards, Alfredo López General Manager

Web-users rating

Other web-users rate our hotel

124 reviews 5.9/10 Location
299 reviews 7.2/10 Room
337 reviews 7.5/10 Service
143 reviews 5.5/10 Food
142 reviews 8.1/10 Amenities
130 reviews 6.6/10 Cleanliness
96 reviews 8/10 Breakfast
85 reviews 9.4/10 Vibe

27 reviews 5.9/10 Location
113 reviews 6.8/10 Room
142 reviews 7.6/10 Service
66 reviews 4.5/10 Food
61 reviews 7.9/10 Amenities
46 reviews 6.1/10 Cleanliness
31 reviews 7.9/10 Breakfast
22 reviews 9.2/10 Vibe

10 reviews 5.4/10 Location
18 reviews 5.5/10 Room
22 reviews 7.4/10 Service
9 reviews 9.3/10 Vibe
7 reviews 6.2/10 Cleanliness
6 reviews 8.1/10 Amenities
6 reviews 8/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Novotel Mexico City Toreo, we provide a range of facilities to ensure a comfortable stay:

Free Wi-Fi and high-speed internet
On-site outdoor parking for an additional fee
Buffet breakfast for an additional charge
Air conditioning and 55-65 inch TVs in all rooms
Wheelchair accessible facilities and rooms
Heliana restaurant and Socio Bar
Five meeting rooms for business needs
Pets allowed for an additional charge

What dining options are available?

What are the check-in and check-out times?

At Novotel Mexico City Toreo, check-in is available from 03:00 PM and check-out is up to 01:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Mexico City Toreo regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.