Novotel Mexico City Toreo 4 stars

Customer review rating (ALL Rating) 4.5/5 685 reviews

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Description

Hotel extras

  • ¤ Here, your pets are welcome. We are PET-FRIENDLY hotel!

  • ¤ We have rooms for social and/or corporate events from 15 to 300 people

  • ¤ If you're traveling as a family, children under 16 free in the same room

  • ¤ Restaurant with terrace offering daily buffet breakfast and room service

  • ¤ We care for the planet & support the community in a culture of diversity

Our accommodation(s)

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Room 1

Hotel location

Novotel Mexico City Toreo

Av Primero De Mayo 120, Torre 2, San Andres Atoto
53500 NAUCALPAN
Mexico

GPS:19.4661829, -99.2265228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Heliana

Taste Mediterranean flavors at our restaurant Heliana, with its menu specially designed to give you the best experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  685 reviews

Customer review rating 5.0/5

Kamel G. O. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your feedback with us. We are delighted to know that you had a great stay, enjoyed the comfort of your room, and appreciated the delicious dishes served in our restaurant. It is especially rewarding to hear that our team made a positive impression with their kindness and hospitality. Your comments are greatly appreciated and serve as motivation for us to continue providing memorable experiences to our guests. We look forward to welcoming you again soon. Kind regards, Alfredo López General Manager

Customer review rating 3.5/5

Marco V. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed our convenient location near the business district and that you had a positive breakfast experience. We sincerely apologize for the inconvenience caused by the temporary closure of the gym due to remodeling work. These improvements are being made to provide a better experience for our guests, and we appreciate your understanding during this process. We hope to have the opportunity to welcome you back soon and provide an even better stay. Kind regards, Alfredo López General Manager

Customer review rating 5.0/5

Ivonne M. Business - Confirmed reviews ALL

Estimada huésped, Muchas gracias por compartir su comentario. Nos alegra saber que tuvo una estancia cómoda y que encontró nuestras instalaciones limpias. Asimismo, nos complace que la atención de nuestro personal haya sido amable y contribuyera a una experiencia agradable. Esperamos tener el gusto de recibirle nuevamente muy pronto. Cordialmente, Alfredo López Gerente general

Customer review rating 5.0/5

Marco A. L. T. Business - Confirmed reviews ALL

Estimado huésped, Muchas gracias por compartir su experiencia con nosotros. Nos alegra saber que su estancia fue satisfactoria y que disfrutó de nuestros servicios e instalaciones. Comentarios como el suyo nos motivan a continuar trabajando para brindar experiencias memorables a nuestros huéspedes. Esperamos tener el placer de recibirle nuevamente muy pronto. Cordialmente, Alfredo López Gerente general

Customer review rating 4.0/5

Thomas G. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your feedback. We are delighted to know that you had a nice visit and that you found your room clean and our team friendly and welcoming. Your kind words are greatly appreciated and will be shared with our staff, who work hard to provide a pleasant experience for every guest. We look forward to welcoming you back again soon. Kind regards, Alfredo López General Manager

Other web-users rate our hotel

  • 118 reviews 6/10 Location
  • 286 reviews 7.2/10 Room
  • 335 reviews 7.7/10 Service
  • 137 reviews 5.3/10 Food
  • 135 reviews 8.3/10 Amenities
  • 117 reviews 6.5/10 Cleanliness
  • 88 reviews 7.9/10 Breakfast
  • 84 reviews 9.4/10 Vibe

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