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ibis Mexico Tlalnepantla Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 629 reviews

ALLSAFE approved hotel

ibis Mexico Tlalnepantla
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+ 15 Services

Hotel location

ibis Mexico Tlalnepantla

Av Sor Juana Ines De La Cruz
Numero 132 Colonia
Tlalnepantla Centro
54000 tlalnepantla
mexico

Tel: +525583119000

Fax: (+)5583119000

Check-in from 15h00

Check out up to 12h00

  • By plane

    APTO CD MEX At 21km / 13.05 miles

  • By plane

    APTO CD MEX BENITO At 21km / 13.05 miles

GPS :19.538829, -99.200022

Hotel services

IBIS KITCHEN LOUNGE

Discover the tastes and culinary specialties of Mexico. Ibis always champions local flavors. Enjoy a culinary journey with fast service in a modern and relaxed setting, all for a reasonable price.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • No Meeting room
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 147 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 147 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception

Our accommodation(s)

Modern and inviting, the new ibis room has everything you need: spacious bathroom, modern décor, comfortable bed with duvet, internet and flat-screen TV with the best international channels.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 48

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Mexico Tlalnepantla

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

629 reviews

TripAdvisor Rating 3.5/5

23 reviews

Clean

Customer review rating 1.5/5

A. A. Business - 28/08/2021 Confirmed reviews ALL

the staff never came to clean the room

Dear A., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Low cost hotel

Customer review rating 4.5/5

Anonymous Couples - 09/06/2021 Confirmed reviews ALL

Good quality hotel at a low cost

Dear Jesus T., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice place to hang a couple days

Customer review rating 4.5/5

Gunther E. Business - 25/05/2021 Confirmed reviews ALL

great experience with the hotel in general

Dear Gunther E., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Anonymous Solo - 11/05/2021 Confirmed reviews ALL

Fast check in, very clean

Dear Elizabeth C., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay, Very nice Price and quality in the Hotel

Customer review rating 5.0/5

Diego R. Solo - 04/05/2021 Confirmed reviews ALL

I go with no expectations and they receive me with open arms, I get surprised with breakfast room service and private location in the hotel, I feel safe inside 24/7

Dear Diego R., We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good price and good confort

Customer review rating 4.5/5

Jose F. H. Couples - 05/03/2020 Confirmed reviews ALL

The experience was greatful and price is very competitive

Dear Jose Fernando H. Martinez, We very much appreciate your comments regarding your stay at the ibis Mexico Tlalnepantla. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

the cost of low cost

Customer review rating 3.0/5

Anonymous Couples - 08/01/2020 Confirmed reviews ALL

When I arrived there was a group of students, a lot of people and the elevator was blocked, floor so dirty, restaurant off service and a lot time to wait in front desk

Dear Oscar R., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Gratificante

Customer review rating 5.0/5

Rafael A. Business - 07/12/2019 Confirmed reviews ALL

Sorprendente

Estimado/a Rafael A., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

agradable

Customer review rating 4.5/5

Janet C. Business - 05/10/2019 Confirmed reviews ALL

agradable.

Estimado Huesped, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

Awesome Place to Stay!

TripAdvisor rating 5.0/5

Pathfinder582355 Family - 20/09/2019 TripAdvisor review

I recently stayed at Ibis Tlanepantla and it was amazing. They are very friendly and helpful. We got a room with double beds and breakfast included. The room was very clean and had a good view. They had a varity of foods for breakfast and they would also cook eggs at the moment for you. The security in this hotel was also another thing I really liked. After a certain hour, they lock their doors and security comes and opens the door for you if you need to come in and out. I would sometimes get back at 2 or 3 in the morning and they would open the door for me and lock right after me. Overall, I had an amazing stay and I would definetly stay here again! Thank you for everything Ibis Tlanepantla.

Good morning: I appreciate your good comments, it is our pleasure to have your preference. Best regards,

Excelente

Customer review rating 5.0/5

Anonymous Families - 15/07/2019 Confirmed reviews ALL

Confortable

Estimada Violeta Larissa M., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

satisfecho

Customer review rating 5.0/5

Efren V. Business - 01/07/2019 Confirmed reviews ALL

Estancia confortables

Medium

Customer review rating 2.5/5

Anonymous Business - 17/06/2019 Confirmed reviews ALL

Shower conditions and some cleaning have to be improved

Dear / Michael Chiang F., Thank you for taking the time to tell us about your experience at the ibis Mexico Tlalnepantla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager
Customer review rating 4.5/5

Hector Business - 20/03/2019 Confirmed reviews ALL

Grata

Estimado Hector Osvaldo E., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

Comodo

Customer review rating 5.0/5

Anonymous Business - 15/03/2019 Confirmed reviews ALL

Agradable

Estimado Irving G., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Mexico Tlalnepantla. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Gerente General

Satisfaccion completa

Customer review rating 5.0/5

Jose A. Business - 27/02/2019 Confirmed reviews ALL

Agradable,

Our most recent 20 reviews

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