The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.8/5 153 reviews

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Description

Hotel extras

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Our accommodation(s)

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

GPS:51.75578, 0.126321

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Sculpt Restaurant

Discover a range of delicious options at our onsite restaurant. The Sculpt serves British cuisine with a modern twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  153 reviews

TripAdvisor Rating  3.0/5  951 reviews

A mess

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

The hotel was completely dirty, our shower was not clean and there were stains everywhere. We order food from the bar and asked for no meat as we are vegetarian and they brought out the food with ham in it, we sent it back and when it was brought back it was clear they just removed the ham from the panini as there were still small pieces of it in the panini.

Great customer experience.

TripAdvisor rating 5.0/5

ozayoun TripAdvisor review

On arrival the staff were very welcoming and extremely helpful. Trevor and Dana in particular were beyond great. Their kindness and hospitality were beyond my expectation. I had a truly great experience. I can not fault the cleanliness of the hotel either. Thank you and I will be back.

Not an Accor

TripAdvisor rating 1.0/5

Daydream11206409417 Business - TripAdvisor review

Misleading pics on the web site. The hotel is very dated and it’s in no way aligned to Accor Hotels brand standard. Friendly receptionist and good check in process. Very noisy bar with lots of manual work men. Very dated guest area with mismatched furniture. Poorly decorated corridors / stairwells / room doors. Rooms very outdated. 1970’s style. Room very dusty and not that clean. Stained carpets. No room services so had to eat in the noisy bar as the restaurant isn’t open. Service quick, but great food offering and very poor quality food when it arrived. Not Accor brand standard.

Another good stay

Customer review rating 5.0/5

M. G. Couples - Confirmed reviews ALL

Staff friendly, easy check in, room clean.lovely touch this time with dog bed & biscuits left in room, thank you.

Hassle free stay with a comfortable bed.

Customer review rating 4.0/5

Ramon W. Families - Confirmed reviews ALL

A very peaceful & comfortable stay with helpful staff. I didn't check breakfast times but I got there at 8am but the fried breakfast was dried up & not pleasant. Otherwise everything else was fine.

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Other web-users rate our hotel

  • 221 reviews 7.5/10 Location
  • 617 reviews 6.7/10 Room
  • 504 reviews 8.1/10 Service
  • 9 reviews 9.2/10 WiFi
  • 304 reviews 6.9/10 Cleanliness
  • 207 reviews 6.9/10 Breakfast
  • 195 reviews 5.4/10 Food
  • 175 reviews 5.7/10 Value

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