The Harlow Hotel By Accor 3 stars

Customer review rating (ALL Rating) 3.9/5 225 reviews

The Harlow Hotel By Accor - Image 1
The Harlow Hotel By Accor - Image 2
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The Harlow Hotel By Accor - Image 4
Southern Way, CM18 7BA HARLOW, United Kingdom

Description

Hotel extras

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Our accommodation(s)

Hotel location

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
United Kingdom

GPS:51.75578, 0.126321

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Sculpt Restaurant

Discover a range of delicious options at our onsite restaurant. The Sculpt serves British cuisine with a modern twist.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  225 reviews

TripAdvisor Rating  3.0/5  937 reviews

Probably best to avoid.

TripAdvisor rating 2.0/5

Tina W TripAdvisor review

The room was spotlessly clean and comfortable. The breakfast was fine. I had to move into the Harlow Hotel as an emergency because my flat was deemed a fire risk. I arrived with two large suitcases, a bag, a small rucksack, a handbag and a walking stick. I went to reception to check in where I was greeted by a girl who gave me the impression she was in her first day as a receptionist. She faffed around on her computer and told me she'd booked me into a second floor room. I asked where the lift was, she said there wasn't one. Could she not see that I had a lot of luggage and a walking stick. She asked if I'd prefer a ground floor room. This seemed like a good idea. Every other time I asked this girl a question during my stay, she looked at me with a blank expression and said she didn't know. A complete waste of space. The food at the restaurant was nice but the menu was extremely limited. After staying for two days I was told that I'd have to leave because they had double booked my room. Administration does not appear to be a strong point at the Harlow Hotel.

Room suitable, breakfast awful !!!

TripAdvisor rating 1.0/5

Michael W TripAdvisor review

Check in was super fast and efficient Parking on site had to be paid for, but that said was spacious and problem free The room was of a good standard, clean, comfy bed, good quality products provided in the bathroom A peaceful nights sleep The bad bit ........ Breakfast was an added paid for option, a cooked breakfast is not too hard - you would think? The that's on the hot plate were in a sorry state - fried eggs crusty brown awful looking, scrambled eggs a few clubs in the tray, mushrooms looked raw along with the tomatoes next along, the hash brows looked OK, the bean tray scrapped clean, bacon scraps like shoe leather, and finally half a dozen reasonable sausages. I asked one of the very nice ladies (Blanca) clearing the tables, if there was any plan to replenish the hot food and also asked for a couple of poached eggs, she went off to the kitchen to find out, after a few minutes she returned with a plate with 2 fried eggs under cooked (whites snotty) I asked about poached and her reply was that's how the chef said he cooks them, I asked about scrambled and alas they were out of stock ??????? Even the staff took some pictures to send to their WhatsApp group as there was no manager to sort / address the problem All in all a truly awful experience!!!

Customer review rating 3.0/5

Niki Friends - Confirmed reviews ALL

I requested an iron/ironing board in order to refresh my outfit, I received it when I returned from my night out!! Also, to have to pay for parking when you’re staying in the hotel is a disgrace!! Breakfast was lovely!!

Unfortunate experience

TripAdvisor rating 3.0/5

TrailBlazer773200 Solo travel - TripAdvisor review

Everything was great about my stay until I got to the breakfast room. The person clearing the tables and resetting the tables was full of flu and was constantly wiping his nose with his hands, which did not have gloves on, and proceeded to use those same hands with the new cutlery and serviettes. It’s a past me so much that I actually could not even eat my breakfast and I probably left the breakfast room!!

Hotel room was nice.

Customer review rating 4.0/5

Emma Couples - Confirmed reviews ALL

The website wasn't very user friendly or clear on what was included and not. For example, on arrival I was under the impression from what was written on the website that parking was included in the price, it wasn't. And the front desk person wasn't very well informed or helpful on the subject, just very short in what she was saying.

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Other web-users rate our hotel

  • 220 reviews 7.4/10 Location
  • 716 reviews 6.3/10 Room
  • 590 reviews 8.1/10 Service
  • 10 reviews 7.9/10 WiFi
  • 356 reviews 6.2/10 Cleanliness
  • 222 reviews 7.7/10 Breakfast
  • 218 reviews 5.4/10 Food
  • 184 reviews 6.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.