Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 497 reviews

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Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
United Kingdom

GPS:51.508327, -3.147213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Discover a range of locally inspired dishes at The Bay Restaurant. Inspired by the historic Tiger Bay docklands district, you'll find a flavoursome menu, including steaks, burgers and pizza.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  497 reviews

TripAdvisor Rating  4.0/5  254 reviews

If chess was not based there, then I would not stay there, as it is a poor location.

Customer review rating 4.5/5

Mark T. Solo - Confirmed reviews ALL

Basically I am very angry for being overcharged by £212 because I booked through Accor. Never again.

Dear Mark, Thank you for your review. It's wonderful to hear that you found our hotel to be impeccably clean, as we place a high priority on maintaining our standards of cleanliness and hygiene. However, we regret to hear your experience with the booking site did not meet your expectations and understand your concerns regarding the cost of your stay. We strive to provide the best value to our guests and apologize for any inconvenience this may have caused. We are glad to know that you would consider booking directly with us for your next visit during Easter; our team will ensure to assist you with the best possible rates and services. Your loyalty as a member of ALL - Accor Live Limitless is extremely valuable to us, and we are committed to ensuring that your future experiences with Mercure Cardiff North are both satisfying and enjoyable. We hope to welcome you back on a future occasion. Best wishes, Atanas Mladenov, Front Office Manager

Excellent experience

TripAdvisor rating 5.0/5

jennifer4441 TripAdvisor review

Excellent. Comfortable rooms. We ate in the restaurant three nights -delicious curry and made spicier for some and milder for others. Also very fresh fish and chips. Very good food. Spacious . Exceptionally good staff. Very kind and attentive. Next time we are in Cardiff we will come back. Visited for sporting fixtures. Parking great and easy access to pitches and fixtures.

Dear Jennifer, Thank you for sharing the review of your stay with us. We are thrilled to hear that our rooms provided the comfort you needed during your stay. It's delightful to know that the culinary offerings at our RGB Restaurant, especially the curry tailored to your taste preferences and our fresh fish and chips, enhanced your dining experience. Our team takes great pride in offering exceptional service, and we are glad that you found them to be kind and attentive. We understand how important convenient parking and easy access to local sports venues are to our guests, and it's great to hear that these aspects met your expectations. We eagerly anticipate your next visit and the opportunity to welcome you back to the vibrant city of Cardiff. We look forward to the pleasure of seeing you again in the future. Kind regards, Atanas Mladenov, Front Office Manager

Excellent stay - great city location

Customer review rating 4.5/5

Glen H. Families - Confirmed reviews ALL

Fabulous contemporary hotel with lovely relaxing lounge areas, great breakfast buffet and very comfy spacious rooms with cool decor. Thoroughly enjoyed our stay. Perfect location for travelling anywhere in the Cardiff area and great value for money.

Dear Glen, Thank you for choosing to stay with us. We are delighted to hear that you found our hotel easy to navigate and that our bar met your expectations. Your commendation for our contemporary hotel, relaxing lounge areas, great breakfast buffet, and the comfortable spacious rooms is very much appreciated. We have noted your desire for boiled eggs and fresh porridge at breakfast, as well as your suggestion for a vending machine for late-night snacks. We always aim to provide a variety of options to suit all our guests' preferences and will consider your suggestions carefully. Boiled eggs and porridge are available on demand. Additionally, we understand the importance of recognizing our ALL – Accor Live Limitless loyalty programme members and are continually working on enhancing the benefits and recognition our members receive. Rest assured that we take all feedback seriously as it helps us to maintain and improve our high standards of service and guest experience at Mercure Cardiff North. We hope to have the pleasure of welcoming you again. Kind regards, Atanas Mladenov, Front Office Manager

We came for a hockey school trip, we had amazing breakfast and dinner here, the room were perfect. beds were very comfy.

TripAdvisor rating 5.0/5

Scarlett Lily A TripAdvisor review

This hotel was very good, amazing service and everyone was so friendly and lovely which made our stay even better. Danilo who was working in reception was very kind as well. i recommend to everyone looking for a trip around the area with an amazing city not far away as well.

Dear Scarlett, Thank you for sharing your opinion after your recent stay. It brings us immense joy to know that your stay was enhanced by the amazing breakfast and dinner provided by our RGB Restaurant. Our culinary team takes great pride in preparing a variety of delightful dishes for our guests. We are also thrilled to hear that the comfort of the rooms met your expectations. Providing a restful night's sleep with comfortable beds is a top priority for us at Mercure Cardiff North. Your compliments regarding our service and the friendliness of our team are greatly appreciated. Danilo, in particular, will be delighted to be recognized for his kindness and dedication to guest satisfaction. We look forward to the pleasure of welcoming you back in the future. Kind regards, Atanas Mladenov, Front Office Manager

Brilliant stay

TripAdvisor rating 5.0/5

Isobel M TripAdvisor review

The trip was incredible there was brilliant service the whole stay, Danilo was especially welcoming and accommodating. The breakfast was delicious and fresh and I couldn’t fault anything about the stay! I will definitely be coming back!

Dear Isobel, Thank you for such a positive review of your stay. We are thrilled to hear that our service met your expectations and that Danilo's warm welcome made a lasting impression. It's heartening to know that the breakfast was to your liking, providing a delicious start to your day. Our team strives to deliver an exceptional experience to each guest, and your feedback serves as a delightful affirmation of their efforts. I will pass the compliments to Danilo!!! We eagerly anticipate the opportunity to welcome you back for another brilliant stay with us. We look forward to the pleasure of welcoming you back. Many thanks again, Atanas Mladenov, Front Office Manager

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Other web-users rate our hotel

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  • 851 reviews 7.3/10 Comfort
  • 656 reviews 6.9/10 Cleanliness
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  • 389 reviews 5.9/10 Food

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