Mercure Cardiff North Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 308 reviews

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Description

Hotel extras

  • On-site parking

  • Pet Friendly

  • Gym facilities

  • Meeting and function rooms

  • Bar area with sports channels available

Our accommodation(s)

Hotel location

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF CARDIFF
United Kingdom

GPS:51.508327, -3.147213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Bay Restaurant

Tasty Modern European dishes in a Tiger Bay restaurant with all-day dining

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  308 reviews

TripAdvisor Rating  4.0/5  357 reviews

Great service

TripAdvisor rating 5.0/5

ST10AW TripAdvisor review

Great service from Mohammed Jan. Food was generally good, but avoid the sticky toffee pudding, worst I’ve ever had. Tasted more like chocolate cake, very disappointing.

Customer review rating 4.5/5

Wayne C. Business - Confirmed reviews ALL

Service was great; staff very helpful and generally a positive experience

Customer review rating 5.0/5

John M. Friends - Confirmed reviews ALL

Nice hotel & staff would recommend

Decent for a functional overnight stay

TripAdvisor rating 3.0/5

Rob-34567890 TripAdvisor review

It’s an ok hotel for an overnight stay - buts it’s not 4 star despite the claim. Seems unreasonable to charge £10 for parking for a hotel way out of town. Rooms clean and decent sized but basic with poor lighting and they really ought to heat the rooms before people check in - it takes quite a while to get them warmer and more welcoming. Pleasant bar downstairs.

Customer review rating 2.0/5

Jeremy H. Couples - Confirmed reviews ALL

We arrived to a rugby tour who were very loud & slamming doors We're told not to come down before 9h00 for breakfast as you were busy Booking said complimentary sparkling water NO water. Ordered extra pillows & tea bags. Pillows arrived at 22h30, but no extra tea bags. Breakfast was a disaster with having to wait for various dishes to come out the kitchen Overall it was not a pleasant experience at all

Dear Jeremy, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the noise disturbances caused by other guests, which impacted your comfort. We strive to maintain a peaceful environment and appreciate your understanding. I regret that the breakfast service did not meet your expectations, and I acknowledge the delays you experienced. Additionally, I apologize for the oversight regarding your requests for complimentary water and tea bags. Your comments are valuable, and they will help us improve our offerings in the future. Thank you once again for your feedback. Best regards, Atanas Mladenov, Front Office Manager

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Other web-users rate our hotel

  • 596 reviews 7.1/10 Location
  • 1,382 reviews 6.7/10 Room
  • 1,488 reviews 8.7/10 Service
  • 15 reviews 8.4/10 WiFi
  • 611 reviews 6.2/10 Cleanliness
  • 414 reviews 6.9/10 Breakfast
  • 297 reviews 5.6/10 Amenities
  • 36 reviews 2.9/10 Wellness Area

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