The Johnson Brisbane - Art Series 4 stars

Customer review rating (ALL Rating) 4.4/5 1,153 reviews

The Johnson Brisbane - Art Series - Image 1
The Johnson Brisbane - Art Series - Image 2
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The Johnson Brisbane - Art Series - Image 4
477 Boundary Street, 4000 SPRING HILL, Australia

Description

Hotel extras

  • Contemporary open-plan suites and penthouses

  • Outdoor 50-metre pool, extensive gymnasium

  • Modern conference and event spaces

  • Walls adorned with the art by Michael Johnson

  • Walking distance to shopping and restaurant areas

Our accommodation(s)

Penthouse

Michael Johnson Penthouse

  • 6 pers. max
  • 300 m² / 3229 sq ft
  • Bedding 3 x King size bed(s)
  • Views: City View or Park view
  • Most of the accommodation: Balcony

Hotel location

The Johnson Brisbane - Art Series

477 Boundary Street
4000 SPRING HILL
Australia

GPS:-27.460345, 153.022981

Telephone
Fax +61 7 3085 7221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Outdoor 50m Pool with Sundeck designed by Olympic Swimmer Michael Klim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,153 reviews

TripAdvisor Rating  4.5/5  1,089 reviews

Certificate of excellence 2024

Great upgrade and gifts. Thank you

Customer review rating 4.5/5

Leanne G. Business - Confirmed reviews ALL

As always great staff and room

Dear Leanne, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Keely - Duty Manager

Customer review rating 3.0/5

Paula Friends - Confirmed reviews ALL

The hotel room was lovely. However I have a friend staying who needed to check in before me and despit ringing and emailing the hotel, this still proved to be a challenge. My email was responded too after my stay. Disappointed with the service.

Dear Paula P., Thank you for taking the time to tell us about your experience at the The Johnson Brisbane - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. With the Accor policies, only the member who is staying is able to check-in for any bookings. This is to prevent any fraudulent use of a member's details or card. My apologies that you may have been told otherwise by our reservations team. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Keely - Duty Manager

Good Stay

Customer review rating 4.5/5

Englé Business - Confirmed reviews ALL

Room was a great size and well presented. No food available at the hotel but plenty of options nearby. Only issue was parking or absence of when having to check in. Fortunately there were two of us. I checked in while my partner stayed with the car to avoid getting fined.

Dear Lynette, We very much appreciate your comments regarding your stay at the The Johnson Brisbane - Art Series. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Keely - Duty Manager

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Customer review rating 3.5/5

Visitor Families - Confirmed reviews ALL

Room entry was not level underfoot, some rips in some cushions. However extremely clean: welcome gift was nice thanks. The room wasn't stocked with either a short or longer sharp knife or chopping board - as soon as I reported that to reception it was rectified which was excellent. Gym - water dispenser broken for some time, no fitballs; tv's not working. had to get my key re-keyed as it didn't work one day and reception were very unhelpful, it took over 5 minutes to get a key done - I've never experienced anything like that.

Dear Wendy, Thank you for sharing your feedback. We appreciate your kind words about the cleanliness of your room and the welcome gift. However, we apologize for the issues you encountered. We'll address these maintenance concerns, and we're glad our staff promptly resolved the kitchen supply issue. Regarding the gym, we're sorry for the broken water dispenser, this has now been resolved. We're disappointed to hear about the key issue and reception experience. This doesn't meet our service standards. We'll retrain staff to ensure efficient assistance. Thank you for helping us improve. We'll use your feedback to enhance our facilities and services. Best regards, Keely - Duty Manager

Favourite hotel in Brisbane

Customer review rating 5.0/5

Tanya Business - Confirmed reviews ALL

I've said it before and I'll say it again: The Johnson is hands-down my favourite hotel in Brisbane. Always gorgeous, even the most basic room is spacious and gorgeous. And this time I accidentally left some valuable and precious jewellery when I checked out and they found it straight away and kept it safe until my return. Thank you!

Dear Tanya, Thank you for sharing your lovely feedback. We are thrilled to hear that The Johnson continues to be your preferred choice in Brisbane. It's wonderful to know that our team was able to assist in ensuring the safe return of your jewellery. We always strive to provide exceptional service and it’s rewarding to see that our efforts made a positive impact on your stay. We look forward to welcoming you back in the future. Kind regards, Anh and the Johnson team.

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Other web-users rate our hotel

  • 323 reviews 8.1/10 Location
  • 745 reviews 8.5/10 Room
  • 511 reviews 8.5/10 Service
  • 5 reviews 0/10 WiFi
  • 441 reviews 8.4/10 Comfort
  • 235 reviews 6.9/10 Cleanliness
  • 157 reviews 7.8/10 Amenities
  • 150 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.