Peppers Beach Club Port Douglas 5 stars

Customer review rating (ALL Rating) 4.4/5 992 reviews

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Description

Hotel extras

  • Offers a range of spacious accommodation choices

  • Central location and walking distance to 4 mile beach.

  • Outdoor lagoon pool with sundeck and deck chairs.

  • Easy access to restaurants, cafes, pubs and shops.

  • 24-hour reception.

Our accommodation(s)

Book this hotel
Room 1

Spa Deluxe Suites are located on the ground floor. They feature a spa bath on the furnished balcony and a pool view. The room is ideal for a relaxing short getaway. For longer stays we recommend our larger suites.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 / 301 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 28 / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side
  • Most of the accommodation: Balcony

These suites are located on the ground floor with easy access into the pool area. The 2 Bedroom Deluxe Suite is equipped with a full kitchen and laundry facilities, separate lounge, furnished terraces with BBQ and spa.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 106 / 1140 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Penthouse

3 Bedroom Penthouse

With its own private plunge pool which is found on the upper level private rooftop terrace with adjacent BBQ and lounge area. Included in the suite is a full kitchen, lounge area, dining room, laundry and balcony with dining suite and 2 spa baths.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 190 / 2045 sq ft

Bedding

King size bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Deluxe Suite

Situated on the ground floor, with easy access into the pool area which features our lagoon pool. All rooms contain a barbeque on the terrace, laundry facilities, separate lounge area and kitchen. The One Bedroom Deluxe Suites do not have spa baths.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 78 / 839 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Lagoon Deluxe Suite

From your pontoon immerse yourself in the inviting lagoon pool for a refreshing swim or relaxing float. This suite contains a kitchen, laundry facilities and a BBQ on the balcony overlooking the lagoon pool. These suites do not have spa bath.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 78 / 839 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Kitchen extractor fan
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Suite

Located on level 2 or 3 overlooking the park and feature a full kitchen, laundry facilities, generous sized balcony with your own BBQ and outdoor setting. These suites have one bathroom with shower only.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 106 / 1140 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Beach Deluxe

Conveniently located on the ground floor, with direct gate access to the pool area. BBQ and kitchen facilities perfect for a small family getaway. Note: Two bedrooms and one bathroom only.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 76 / 818 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Plunge Pool Suite

Your own plunge pool for the ultimate relaxation. Located ground floor overlooking the park, these suites contain a full kitchen, laundry facilities and generous sized balcony. The Suite has one interconnecting bathroom with shower only.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 106 / 1140 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Suite Dual Key

Spacious suites are large enough for a relaxing family getaway and include a full kitchen, laundry facilities, separate lounge area, and balconies with BBQ and a spa bath. Located on level 2 or 3 of the resort with stairs.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 106 / 1140 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Lagoon Deluxe Suite

From your pontoon immerse yourself in the lagoon pool for a refreshing swim or relaxing float. This suite contains a kitchen, laundry facilities and BBQ on the balcony overlooking the lagoon pool. These rooms also feature a spa bath on the balcony.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 106 / 1140 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Beach Deluxe

Located on the ground floor with easy access into the pool area. Your living area spills out onto your balcony where you can find your own BBQ and outdoor setting. The 3 Bedroom Beach Deluxe Suites have three bedrooms and two bathrooms.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 106 / 1140 sq ft

Bedding

King size bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Suite

Located on level 2 with stairs, enjoy overlooking the park and the spacious living area, a full kitchen, laundry facilities, balcony with your own BBQ and outdoor setting. These suites have one interconnecting bathroom and one ensuite.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 134 / 1442 sq ft

Bedding

King size bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Plunge Pool Suite

Enjoy your own plunge pool for the ultimate relaxation. Conveniently located on the ground floor overlooking the park, this suite contains full kitchen and laundry facilities, generous sized balcony with your own BBQ and outdoor setting.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 134 / 1442 sq ft

Bedding

King size bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Hotel location

Peppers Beach Club Port Douglas

20 22 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.487221, 145.465807

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 94 rooms
  • 94 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet

Business

One Meeting room

Well-being

Peppers Beach Club

  • Outside
  • On site

Peppers Beach Club

  • On site
  • On site
  • Indoor parking
  • Private
  • 50 parking spaces
  • Max Limited Height: 2.09 m / 6.88 ft

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Sprinkler

Accessibility

  • Accessible parking

KOKO POOLSIDE BAR and KITCHEN

Koko Poolside Bar and Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Cooking style
Regional
Capacity
40
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Reservation recommended
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Koko Poolside Bar and Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Spend some time in the cooling waters of the beautiful swimming pool at Peppers Beach Club. Surrounded by sun lounges, you can enjoy the sunshine and cool down with a refreshing dip in the pristine aqua waters.

Enjoy the benefits of a holiday workout in the Peppers Beach Club gymnasium. The gym offers a range of fitness equipment to keep you at your peak performance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  992 reviews

Customer review rating 3.0/5

Lee W. Families - Confirmed reviews ALL

Dear Lee, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our resort and pool. However, I regret to learn about your experience with the gold member benefits not being applied automatically at the restaurant. Our intention is to make your experience seamless, and I appreciate your insights regarding this process. Your comments will be shared with our team as we continuously seek to enhance our services. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Suzanne D. Families - Confirmed reviews ALL

Dear Suzanne, Thank you for sharing your feedback regarding your recent stay at Peppers Beach Club Port Douglas. It is our goal to provide a high level of service, and we regret that we did not meet your expectations. Allow us to review this internally as we are committed to ensuring that all team members are equipped to provide the service our guests deserve. Again, thank you for your feedback. We hope to welcome you back in the future. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Max W. Couples - Confirmed reviews ALL

Hi Max, Thank you for your positive feedback regarding your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you found our location convenient and our team friendly and helpful. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Charlie T. Couples - Confirmed reviews ALL

Hi Charlie, Thank you for your kind words regarding your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you found our location convenient and our accommodations comfortable. It is our pleasure to provide friendly service to our guests. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Darron C. Couples - Confirmed reviews ALL

Dear Darron, Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay and appreciate your feedback. Best regards, Johan S Peppers Beach Club Port Douglas

Dear Lee, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our resort and pool. However, I regret to learn about your experience with the gold member benefits not being applied automatically at the restaurant. Our intention is to make your experience seamless, and I appreciate your insights regarding this process. Your comments will be shared with our team as we continuously seek to enhance our services. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Suzanne D. Families - Confirmed reviews ALL

Staff who clean rooms require much more training and supervision. They do a very scant job with no sweeping for over a week. They simply make bed, provide new towels and replenish tea/coffee. Had to ask for more body wash from reception. Reception staff also need training in professionalism. There were no trained staff to address proper disposal of broken glass in our room on a Saturday evening. One employee with a dirty mop who admitted he did not know what to do is not the standard one might expect at Peppers.

Dear Suzanne, Thank you for sharing your feedback regarding your recent stay at Peppers Beach Club Port Douglas. It is our goal to provide a high level of service, and we regret that we did not meet your expectations. Allow us to review this internally as we are committed to ensuring that all team members are equipped to provide the service our guests deserve. Again, thank you for your feedback. We hope to welcome you back in the future. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Max W. Couples - Confirmed reviews ALL

Enjoyable. Friendly and helpful staff

Hi Max, Thank you for your positive feedback regarding your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you found our location convenient and our team friendly and helpful. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Charlie T. Couples - Confirmed reviews ALL

First time to Port Douglas and found Peppers Beach Club perfectly located and extremely comfortable stay with friendly staff.

Hi Charlie, Thank you for your kind words regarding your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you found our location convenient and our accommodations comfortable. It is our pleasure to provide friendly service to our guests. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Darron C. Couples - Confirmed reviews ALL

Very friendly staff

Dear Darron, Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay and appreciate your feedback. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Fiona S. Families - Confirmed reviews ALL

All your staff from housekeeping to front of house incredibly charming and friendly. Work on your housekeeping. Our apartment on check in really needed a thorough inspection throughout. Outside table top was dirty and we cleaned it, bannister of pool barrier was dirty, tops of outside lights need cleaning. Under couches inside had not been vacuumed. Garden needs work ie. mulch the area. Debris in the pool an issue but hard to manage

Dear Fiona, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that our staff made a charming impression during your stay. We appreciate your constructive remarks concerning housekeeping and the outdoor areas. The cleanliness of our accommodations and common spaces is of utmost importance to us, and we continuously strive to uphold high standards throughout the property. Thank you once again for your valuable feedback, and we hope to welcome you back in the future. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 5.0/5

Deb D. Couples - Confirmed reviews ALL

great location, staff, suite, pool.

Dear Deb, Thank you for your kind words regarding your stay at Peppers Beach Club Port Douglas. We are delighted to hear that you enjoyed our location, staff, suite, and pool. Your positive feedback is greatly appreciated. Best regards, Jojo Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Louise E. Solo - Confirmed reviews ALL

Holiday with my Mum, top floor apartment was lovely, there can be a lot of echoing/noise from the pool area and other balconies though.

Dear Louise, Thank you for sharing your recent stay at Peppers. We appreciate your feedback and we strive to create a comfortable environment for all our guests. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 2.0/5

Lesley A. Couples - Confirmed reviews ALL

Booked a one bedroom suite hoping for lagoon view as on a previous stay. Was given a suite overlooking road close to a noisy car park exit gate/ramp. Complained on arrival and again the following day & was told not possible to move. This suite was a totally different experience to a lagoon view and yet the same tariff!

Hi Lesley, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the disappointment you experienced with your room location. It is unfortunate that we were unable to accommodate your request for a lagoon view suite during your visit. We strive to provide a consistent experience across all rooms, and I regret that we fell short in this instance. Your comments are valuable to us, and we appreciate your understanding. Warm regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Clive B. Couples - Confirmed reviews ALL

We had a spa room and it was very comfortable and a great place to come home to. spa was a little bit open to prevailing conditions and would have been good to have a screen that went further over. Staff were very helpful and accommodating. The restaurant menu at dinner was pretty limited and the decor could do with a bit of a spruce up to give it a more attractive ambience as a dining option but food was good. Would definitely make this a destination of choice when we re-visit

Dear Clive, Thank you for sharing your feedback regarding your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you enjoyed the vibe and found your room comfortable, serving as a pleasant retreat during your visit. We truly value your insights as we continually seek opportunities for enhancement. It is wonderful to know that you enjoyed the food and found our staff to be helpful and accommodating. We look forward to welcoming you back for another memorable stay in the future. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Anne B. Families - Confirmed reviews ALL

Staff were excellent and so lovely to deal with

Dear Anne, Thank you for your review regarding your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you found your stay comfortable and that our staff made a positive impression on you. Your feedback is greatly appreciated. Hope to see you again next time. Best regards, Jojo Peppers Beach Club Port Douglas

Customer review rating 5.0/5

Sarah B. Families - Confirmed reviews ALL

We were upgraded from our one bedroom to a poolside suite and every interaction we had with staff was excellent.

Hi Sarah, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the upgrade to a poolside suite and found our team's service to be excellent. We look forward to welcoming you back in the future. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 3.0/5

Michael B. Couples - Confirmed reviews ALL

Very good location and pool area nice but rooms are pretty tired. The one restaurant bar area is pretty basic and needs an upgrade. Aircon stopped working but moved to another room. Overall not great value for the rate paid even as an Accor member.

Hi Michael, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and pool area. We are currently reviewing our facilities, including the restaurant and accommodations, to enhance our guests' experiences. Your insights are valuable to us. Sincerely, Aggie S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Maureen B. Families - Confirmed reviews ALL

Family holiday. Lots of walking to venues in Macrossan St. Breakfast buffet was nice but limited.

Dear Maureen, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you had a nice stay. We truly value your feedback as we strive to enhance our guests' satisfaction. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 3.0/5

Wayne W. Friends - Confirmed reviews ALL

Disappointing

Hi Wayne, Thank you for sharing your feedback. We regret to learn about the issues you encountered with your booking and the service level, as well as the temperature of breakfast items. Your comments are valuable to us as we strive to enhance our guests' experiences. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Martyn S. Couples - Confirmed reviews ALL

On first arrival it all looks very grand but after spending a week here the place looks tired and could do with an update.

Hi Martyn, Thank you for your feedback regarding your recent stay. We appreciate your comments about the initial impression of our property. We are continuously evaluating our facilities to ensure they meet our guests' expectations and will take your observations into consideration for future enhancements. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Ann B. Couples - Confirmed reviews ALL

The staff in the dining area (KoKo’s) were helpful and friendly as were the reception desk.

Hi Ann, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our convenient location and the helpfulness of our staff. We strive to provide excellent service and value your insights as we continually work to enhance our guests' experiences. Sincerely, Aggie S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

David D. Couples - Confirmed reviews ALL

We booked via Booking.Com where the pictures showed our room with a balcony view of the pool. We were advised there was 98% occupancy and that the supervisor would try and relocate us later in our stay. We never received any further communication but it actually turned out we had been upgraded to a Penthouse Suite with a garden view but reception never told us we had been upgraded. In the end we loved the extra space of the Penthouse suite and the all day sun so preferred it to a pool view.

Hi David, Thank you for taking the time to share your feedback regarding your stay at Peppers Beach Club Port Douglas. We are delighted to learn that you enjoyed our prime location, the well-appointed suite, and the excellent lagoon pool. We apologize for any confusion regarding your room allocation. It is our intention to ensure that all guests are informed of any upgrades or changes to their reservations. We appreciate your understanding in this matter and are pleased that you ultimately enjoyed the extra space and sunlight of the Penthouse Suite. Thank you once again for your kind words. We hope to welcome you back in the future for another enjoyable stay. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Richard G. D. Couples - Confirmed reviews ALL

Loved the room, the hotel facilities, location and the pool. The staff were friendly and helpful. The tv in the room was in need of an update to a smart tv that could play streaming services.

Hi Richard, Thank you for your kind words about our facilities and team. We appreciate your feedback regarding the in-room television and will certainly take it into consideration as we continually assess our amenities. We look forward to welcoming you back for another enjoyable stay. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Rowan D. Couples - Confirmed reviews ALL

comfortable, helpful staff - but housekeeping needs to be better - mopping and vacuuming and basic cleaning seems very lax - Also the suite we stayed in is getting tired especially in the bathroom

Hi Rowan, Thank you for your feedback regarding your recent stay. We appreciate your compliments about our amenities and team. However, we regret to learn that housekeeping did not meet your expectations and that the suite's condition was not satisfactory. Your comments will be taken into account for future improvements. Best regards, Aggie S Peppers Beach Club Port Douglas

Other web-users rate our hotel

  • 426 reviews 9.7/10 Location
  • 546 reviews 7/10 Room
  • 523 reviews 8/10 Service
  • 7 reviews 2.9/10 WiFi
  • 391 reviews 8.8/10 Pool
  • 183 reviews 5.6/10 Cleanliness
  • 131 reviews 7.2/10 Breakfast
  • 69 reviews 5/10 Value

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