Peppers Beach Club Port Douglas 5 stars

Customer review rating (ALL Rating) 4.4/5 1,127 reviews

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Description

Hotel extras

  • Offers a range of spacious accommodation choices

  • Central location and walking distance to 4 mile beach.

  • Outdoor lagoon pool with sundeck and deck chairs.

  • Easy access to restaurants, cafes, pubs and shops.

  • 24-hour reception.

Our accommodation(s)

Hotel location

Peppers Beach Club Port Douglas

20 22 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.487221, 145.465807

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

KOKO POOLSIDE BAR and KITCHEN

Koko Poolside Bar and Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,127 reviews

TripAdvisor Rating  4.5/5  2,468 reviews

Certificate of excellence 2024

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

Kind and helpful staff Food was good Location is very good Spa on balcony was nice and clean Room was a 3 star experience No amenities No water bottles provided Loud banging from other guests slamming doors My bed had sand on it, not sure how it happened.

Dear James, Thank you for taking the time to tell us about your experience at the Peppers Beach Club Port Douglas. We are pleased to hear that you enjoyed our location and facilitates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emma

Very well located, awesome private beach and pool, good parking.

Customer review rating 4.5/5

Ian M. Solo - Confirmed reviews ALL

The room was awesome and the access to the pool and restaurant/Bar so convenient. I would come back in a heart beat.

Dear Ian Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm Regards, Emma Front Office Manager

Great stay

Customer review rating 5.0/5

Rosemarie Couples - Confirmed reviews ALL

Fantastic place to stay, great staff and a lovely environment. Our room was clean and well equipped, cleaned and restocked daily. Facilities were good and the location convenient for the beach and the main street.

Dear Rosemarie, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm Regards, Emma

Great customer service

Customer review rating 4.5/5

Lynn H. Solo - Confirmed reviews ALL

I arrived very late at night and wasn't sure how to find my room. Your night manager escorted me right to my door. He's an asset to your business.

Dear Lynn, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Warm Regards, Emma Front Office Manager

Great stay - extremely poor wifi/TV’s

Customer review rating 4.0/5

Ryan Families - Confirmed reviews ALL

Amazing stay staff were great and accomodating- exceeded expectations. Extremely poor effort with wifi/TV connectivity. You must fix this- guests must be able to use the tvs and connect up with ease. This was our big problem with the stay.

Dear Ryan, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. Currently Port Douglas is still undergoing the internet upgrade which does restrict us from connecting the TVS to Wi-Fi. We appreciate your business and look forward to your return. Warm Regards, Emma Front Office Manager

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Other web-users rate our hotel

  • 419 reviews 9.6/10 Location
  • 594 reviews 7/10 Room
  • 554 reviews 7.7/10 Service
  • 12 reviews 3.1/10 WiFi
  • 394 reviews 8.8/10 Pool
  • 218 reviews 5.6/10 Comfort
  • 206 reviews 5.9/10 Cleanliness
  • 145 reviews 5.7/10 Breakfast

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