Peppers Beach Club Port Douglas 5 stars

Customer review rating (ALL Rating) 4.4/5 981 reviews

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Description

Hotel extras

  • Offers a range of spacious accommodation choices

  • Central location and walking distance to 4 mile beach.

  • Outdoor lagoon pool with sundeck and deck chairs.

  • Easy access to restaurants, cafes, pubs and shops.

  • 24-hour reception.

Our accommodation(s)

Hotel location

Peppers Beach Club Port Douglas

20 22 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.487221, 145.465807

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

KOKO POOLSIDE BAR and KITCHEN

Koko Poolside Bar and Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  981 reviews

Customer review rating 5.0/5

Andrew A. C. Families - Confirmed reviews ALL

Amazing the staff were brilliant

Dear Andrew, Thank you for your kind words regarding our staff. It is always gratifying to hear that our team's efforts contribute to an enjoyable experience for our guests. We look forward to welcoming you back in the future. Best regards, The Team at Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Veronica H. Families - Confirmed reviews ALL

We thoroughly enjoyed our stay. The facilities are lovely and very conveniently located. The room we had was very spacious which suited our family holiday. The pool got very dirty and the tile floors also got a bit grubby, perhaps this was due to Easter weekend but we also pay a premium for Easter weekend. Overall we loved our stay at Peppers and would recommend it.

Dear Veronica, Thank you for sharing your positive experience at Peppers Beach Club Port Douglas. We are delighted to hear that you enjoyed the spaciousness of your room and the convenient location of our facilities. We sincerely appreciate your feedback regarding the cleanliness of the pool and tile floors. During peak periods, we strive to maintain high standards, and your comments will be taken into consideration as we continually seek to enhance our guests' experiences. We are grateful for your recommendation and look forward to welcoming you back in the future. Best regards, The Team at Peppers Beach Club Port Douglas

Customer review rating 1.0/5

E. E. Families - Confirmed reviews ALL

I got food poisoning from the pool bar

Dear E., Thank you for your feedback. I’m very sorry to hear about your experience and the frustration caused during your stay. I apologise for the confusion regarding your Accor benefits, the lack of room service availability, and the way your concerns were handled by our team. This is not the level of service we aim to provide, and your comments will be addressed with our staff. I’m also sorry for the distress caused around payment and for how your illness was handled. You should have been met with understanding and support, and we regret that this was not your experience. We appreciate you bringing this to our attention and will use your feedback to improve. Sincerely, The Team at Peppers Beach Club Port Douglas

Customer review rating 5.0/5

Kylie F. Couples - Confirmed reviews ALL

The room was comfortable and completely adequate, the balcony overlooking the pool was nice and the pool was great - presumably it's heated, hadn't been expecting it to be so warm (also not too noisy with kids - though maybe we just picked the right time of year)! We weren't there long enough to get 'round to eating at the restaurant, but had some cocktails there and it seemed pleasant, also overlooking the pool and very open.

Dear Kylie, Thank you for your thoughtful feedback regarding your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you enjoyed the comfortable room and the relaxing ambiance of your balcony overlooking the pool. It is wonderful to know that you appreciated the warmth of the pool and the pleasant atmosphere of our restaurant while enjoying cocktails. We look forward to welcoming you back in the future, perhaps for a longer stay where you can experience our dining offerings. Your feedback is invaluable to us as we strive to enhance our guests' experiences. Warm regards, The Team at Peppers Beach Club

Customer review rating 3.5/5

Rose L. Couples - Confirmed reviews ALL

Wonderful, helpful staff. Some improvements needed: room 316 hard to find—more signage required. Bathroom needs an exhaust fan. Water collects in the shower, making it slippery and unsafe. Beautiful apartment—thank you for a lovely stay.

Dear Rose, Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location and staff. I will ensure that your comments regarding room signage and bathroom safety are noted for future consideration as we continually strive to enhance our guest experience. Best regards, The Team at Peppers Beach Club

Other web-users rate our hotel

  • 409 reviews 9.6/10 Location
  • 554 reviews 7/10 Room
  • 529 reviews 7.8/10 Service
  • 8 reviews 2.2/10 WiFi
  • 392 reviews 8.9/10 Pool
  • 199 reviews 5.5/10 Comfort
  • 184 reviews 6.1/10 Cleanliness
  • 124 reviews 7.1/10 Breakfast

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