Information message

Peppers Beach Club Port Douglas 5 stars

Customer review rating 4.4/5 1,789 reviews

ALLSAFE approved hotel

Book this hotel
Room 1

Peppers Beach Club Port Douglas
See on a map
+ 12 Services

Hotel extras

  • ALLSAFE certified.

  • Central location and walking distance to 4 mile beach.

  • Outdoor lagoon pool with sundeck and deck chairs.

  • Easy access to restaurants, cafes, pubs and shops.

  • 24-hour reception.

Hotel location

Peppers Beach Club Port Douglas

20 22 Davidson Street
4877 port douglas
australia

Tel: +611300092876

Fax: (+61)7/40871005

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS INTERNATIONAL AIRPORT At 65km / 40.39 miles

GPS :-16.487221, 145.465807

Hotel services

KOKO POOLSIDE BAR & KITCHEN Non contractual photo

Koko Poolside Bar & Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
Meetings/Events
  • One Meeting room
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 94 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 86 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Porter
    • Porter
  • Concierge
    • Concierge

Our accommodation(s)

Elegance, calming water and lush gardens create a peaceful ambience that flows into rooms and suites with the warm tropical breezes. Peppers Beach Club offers a range of spacious accommodation choices including Spa Suites, 1, 2 and 3 Bedroom Suites. Each features a balcony with pool or garden views.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 45

  • Maximum capacity: 24 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Peppers Beach Club Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,789 reviews

Excellent value for money.

Customer review rating 5.0/5

Desley B. Couples - 17/10/2021 Confirmed reviews ALL

Very courteous and efficient staff.

Dear Desley & Garry, Thank you for your 5 Star Review! We are glad that you had an excellent stay and enjoyed your visit at our hotel. We appreciate your business and look forward to your return. Sincerely, Peppers Beach Club Port Douglas

Fantastic week away

Customer review rating 4.5/5

Adam M. Couples - 17/10/2021 Confirmed reviews ALL

Located a short walk to the heart of Port Douglas, Peppers was the perfect relaxation week away. Great facilities

Dear Adam, Thank you for your recent great review of our hotel! We are glad that you had a fantastic stay and enjoyed our convenient location. We appreciate your business and hope to welcome you back again soon. Sincerely, Peppers Beach Club Port Douglas

Great position, lovely resort and pool, wonderful staff.

Customer review rating 4.5/5

Rested A. R. Families - 17/10/2021 Confirmed reviews ALL

We (4 adults) stayed 10 night in a 2 BEDROOM LAGOON DELUXE SUITE. Pricing is very premium and although the rooms are lovely we didn't feel they reflected the high price charged. Kitchen cooking implements and crokery were very limited (no large plates or platters, one plastic chip bowl but no salad bowls etc). For $400+ per night per room it sets an expectation for the rooms that isn't met. This is made up for by the wonderful lagoon pool. One issue was that the step into the pool from the lagoon pontoon is too steep. We had a 71-year-old staying with us who had to walk around to the shallow section each time she wanted to swim (defeating the purpose of paying for a lagoon room). I mentioned this to the staff, and they were more than helpful offering to hire a set of steps if they could and explaining about the individual body corporate arrangements. The owners of these units should consider amending the steps as the steep step into the pool could cause knee injuries etc. Your staff are very accommodating, and the resort is lovely and well maintained. We would love to come back but will probably look at other options as well as the high price is a deterrent (although you look to be well booked so obviously its not hindering things too much). We really did love our stay here and had a wonderful break hence the score of 9. If we could afford it we would do it all the time :)

Perfect

Customer review rating 4.5/5

Sandra Couples - 17/10/2021 Confirmed reviews ALL

Beautiful setting close to main streets pool is wonderful rooms we’ll set up and clean

Dear Sandra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our convenient location. We hope to welcome you back in the future. Sincerely, Peppers Beach Club Port Douglas

Close to centre of PD for shopping, pubs etc. comfortable accomodation

Customer review rating 4.0/5

Susan M. Friends - 16/10/2021 Confirmed reviews ALL

Check in/out staff helpful & polite. Parking facilities a little difficult to orient in relation to room location. Breakfast well presented & enjoyable

Dear Susan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peppers Beach Club Port Douglas

Good location, however not sure worth the $

Customer review rating 3.5/5

Rebecca M. Couples - 16/10/2021 Confirmed reviews ALL

We had 2 nights in the lagoon room. Was nice enough but just did not have the 5 star feel. Probably wouldn’t stay again

Dear Rebecca Thank you for your review and feedback regarding your recent stay with us. We are glad that you enjoyed our good location. We really appreciate receiving constructive feedback for us to review and rectify to improve our guest experience. Thank you again for sharing your experience. Kind regards, Peppers Beach Club Port Douglas

Great stay in very relaxed surroundings

Customer review rating 4.0/5

Patrick P. Couples - 15/10/2021 Confirmed reviews ALL

We were looked after very well by the friendly and professional staff who made our stay very enjoyable.

Dear Patrick, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peppers Beach Club Port Douglas

Luxury, well located

Customer review rating 5.0/5

Alicia Families - 14/10/2021 Confirmed reviews ALL

It was the perfect, relaxing getaway we wanted for the whole family. The service was amazing with superb facilities and attention to detail. We'll be back!

Dear Alicia, Thank you for your 5 Star Review! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we look forward to your return. Kind regards, Peppers Beach Club Port Douglas

Well located, AMAZING pool + great for families

Customer review rating 4.5/5

Justin Families - 13/10/2021 Confirmed reviews ALL

Well located, AMAZING pool + great for families

Dear Justin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, our great location and pool area. We hope to welcome you back again in the future. Sincerely, Peppers beach Club Port Douglas

Perfect location and 10/10 pool!

Customer review rating 5.0/5

Kylie Couples - 13/10/2021 Confirmed reviews ALL

Stayed at Peppers for 4 nights, with breakfast each morning. Delicious food and lovely staff. Pool was an outstanding feature! Would highly recommend to anyone.

Dear Kylie, Thank you for your 5 Star Review! We are glad that you had a great stay, and enjoyed our fantastic location, the food and our pool area. We appreciate your business and look forward to your return. Sincerely, Peppers Beach Club Port Douglas

Good location but poor customer service

Customer review rating 3.0/5

Roberta C. Friends - 13/10/2021 Confirmed reviews ALL

Having stayed and experienced many Accor Hotels before, I was very much looking forward to staying at Peppers Beach Club Port Douglas and whilst the place looks amazing (in particular the pool), our positive experience ended right there due to incredibly poor customer service provided during our 4 nights stay. I booked a 3 bedrooms apartment with plunge pool which costs close to $1000 per night. The kitchen was missing the most basic utensils such as a salad bowl, a serving dish, etc. When I enquired reception about sending those missing items I was told that it would not be possible as they could only offer what was available in the apartment (which wasn't much). I was given a bunch of flowers as it was my birthday, there was no vase or any other vessel I could use for the flowers, once again I called reception and I was told that unfortunately they don't have anything in the hotel, even though there were flowers arrangement everywhere. I ended up asking for a ice bucket for the wine (which had to pay $5 for) and emptied it to use as a vase. Room service was terrible - came back to our apartment on couple of occasions where our beds were half done, having pillows and bed throws on the floor which was covered in sand. Disappointing service for a $1000 per night rate.

It’s just nice and the staff are friendly

Customer review rating 5.0/5

Neal G. Couples - 13/10/2021 Confirmed reviews ALL

A three day get away but if felt like a week when we left. Everything was easy … they way it should be when your on holidays.

Dear Neal Thank you for your feedack and Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, Peppers Beach Club
Customer review rating 3.5/5

Ariel Couples - 12/10/2021 Confirmed reviews ALL

Overall the hotel is green! Friendly staff, clean, modern , perfect location, amazing breakfast! Rooms are great! Only really annoying this is the old TVs. Very very bad quality! This is the only reason I didn’t rate 10/10

Dear Ariel, Thank you for your survey and positive feedback regarding the team and our facilities. We really appreciate hearing that you enjoyed your stay with us and our fantastic location. We review all feedback to be able to continue to improve our product and service so thank you for taking the time. We hope to welcome you back in the future. Sincerely, Peppers Beach Club Port Douglas

Very enjoyable.

Customer review rating 5.0/5

Peter B. Couples - 12/10/2021 Confirmed reviews ALL

A relaxing venue for my wife’s 80th. birthday.

Dear Peter & Judy, Thank you for your 5 Star Review! We are glad that you enjoyed your relaxing stay and hope you had a great birthday. We appreciate your business and look forward to your return. Sincerely, Peppers Beach Club Port Douglas

Well located

Customer review rating 5.0/5

Mary A. Families - 12/10/2021 Confirmed reviews ALL

Very happy with our accommodation the children loved being able to swim from our own deck

Dear Mary, Thank you for your 5 Star Review! We are glad that you had a great stay and enjoyed our convenient location. We appreciate your business and hope to welcome you back again soon. Sincerely, Peppers Beach Club Port Douglas

Great location, atmosphere, presentation and staff

Customer review rating 4.5/5

T. S. Couples - 11/10/2021 Confirmed reviews ALL

Very relaxing and enjoyable stay. Facilities are awesome and clean. Felt welcomed and staff were great. Will be back!

Dear Todd David S., Thank you for your great review of our hotel! We are glad that you enjoyed your relaxing stay, our facilities and great location. We appreciate your business and look forward to your return. Sincerely, Peppers Beach Club Port Douglas

Great location, attentive staff, always consistent

Customer review rating 5.0/5

Kat Couples - 11/10/2021 Confirmed reviews ALL

Stayed for 5 nights then back the following week for another 3. Always great to arrive at such a lovely haven.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peppers Beach Club

Well located, great pool

Customer review rating 4.0/5

Sarah Families - 11/10/2021 Confirmed reviews ALL

We booked last minute and were fortunate enough to stay 5 nights at the hotel. The staff were super friendly and accommodating and the hotel location was perfect. Just a short walk to the main street of Port Douglas.

Dear Sarah K., We very much appreciate your comments regarding your stay at the Peppers Beach Club Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Beach Club

Outstanding stay in fantastic resort

Customer review rating 5.0/5

Joseph M. Families - 11/10/2021 Confirmed reviews ALL

Fantastic staff, amazing (recently renovated room), extremely well kept grounds, great poolside restaurant. Location is great being so close to everything.

Dear Joseph, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards, Peppers Beach Club

Our most recent 20 reviews

Our other hotels nearby

All our hotels in port douglas