Peppers Beach Club Port Douglas 5 stars

Customer review rating (ALL Rating) 4.4/5 1,000 reviews

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Description

Hotel extras

  • Offers a range of spacious accommodation choices

  • Central location and walking distance to 4 mile beach.

  • Outdoor lagoon pool with sundeck and deck chairs.

  • Easy access to restaurants, cafes, pubs and shops.

  • 24-hour reception.

Our accommodation(s)

Book this hotel
Room 1

Spa Deluxe Suites are located on the ground floor. They feature a spa bath on the furnished balcony and a pool view. The room is ideal for a relaxing short getaway. For longer stays we recommend our larger suites.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Pool side
  • Most of the accommodation: Balcony

These suites are located on the ground floor with easy access into the pool area. The 2 Bedroom Deluxe Suite is equipped with a full kitchen and laundry facilities, separate lounge, furnished terraces with BBQ and spa.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 106 m² / 1140 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Penthouse

3 Bedroom Penthouse

With its own private plunge pool which is found on the upper level private rooftop terrace with adjacent BBQ and lounge area. Included in the suite is a full kitchen, lounge area, dining room, laundry and balcony with dining suite and 2 spa baths.

  • Most of the accommodation:

    Balcony

Max. number of persons
7
Area
From 190 m² / 2045 sq ft

Bedding

King size bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Deluxe Suite

Situated on the ground floor, with easy access into the pool area which features our lagoon pool. All rooms contain a barbeque on the terrace, laundry facilities, separate lounge area and kitchen. The One Bedroom Deluxe Suites do not have spa baths.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Kitchen extractor fan
  • Mini-refrigerator
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

1 Bedroom Lagoon Deluxe Suite

From your pontoon immerse yourself in the inviting lagoon pool for a refreshing swim or relaxing float. This suite contains a kitchen, laundry facilities and a BBQ on the balcony overlooking the lagoon pool. These suites do not have spa bath.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Kitchen extractor fan
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Suite

Located on level 2 or 3 overlooking the park and feature a full kitchen, laundry facilities, generous sized balcony with your own BBQ and outdoor setting. These suites have one bathroom with shower only.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 106 m² / 1140 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Beach Deluxe

Conveniently located on the ground floor, with direct gate access to the pool area. BBQ and kitchen facilities perfect for a small family getaway. Note: Two bedrooms and one bathroom only.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 76 m² / 818 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Kettle
  • Kitchen extractor fan
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Plunge Pool Suite

Your own plunge pool for the ultimate relaxation. Located ground floor overlooking the park, these suites contain a full kitchen, laundry facilities and generous sized balcony. The Suite has one interconnecting bathroom with shower only.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 106 m² / 1140 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Knock light for hearing impaired
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Suite Dual Key

Spacious suites are large enough for a relaxing family getaway and include a full kitchen, laundry facilities, separate lounge area, and balconies with BBQ and a spa bath. Located on level 2 or 3 of the resort with stairs.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 106 m² / 1140 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

2 Bedroom Lagoon Deluxe Suite

From your pontoon immerse yourself in the lagoon pool for a refreshing swim or relaxing float. This suite contains a kitchen, laundry facilities and BBQ on the balcony overlooking the lagoon pool. These rooms also feature a spa bath on the balcony.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 106 m² / 1140 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron
  • Opening windows

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Beach Deluxe

Located on the ground floor with easy access into the pool area. Your living area spills out onto your balcony where you can find your own BBQ and outdoor setting. The 3 Bedroom Beach Deluxe Suites have three bedrooms and two bathrooms.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 106 m² / 1140 sq ft

Bedding

King size bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Suite

Located on level 2 with stairs, enjoy overlooking the park and the spacious living area, a full kitchen, laundry facilities, balcony with your own BBQ and outdoor setting. These suites have one interconnecting bathroom and one ensuite.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 134 m² / 1442 sq ft

Bedding

King size bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Apartment

3 Bedroom Plunge Pool Suite

Enjoy your own plunge pool for the ultimate relaxation. Conveniently located on the ground floor overlooking the park, this suite contains full kitchen and laundry facilities, generous sized balcony with your own BBQ and outdoor setting.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 134 m² / 1442 sq ft

Bedding

King size bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Ceramic glass cooktop
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • In-house movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Ironing board and flat-iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Hotel location

Peppers Beach Club Port Douglas

20 22 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.487221, 145.465807

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 94 rooms
  • 94 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Wi-Fi

  • High Speed WiFi

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Breakfast

  • Buffet

Business

One Meeting room

Well-being

Peppers Beach Club

  • Outside
  • On site

Peppers Beach Club

  • On site
  • On site
  • Indoor parking
  • Private
  • 50 parking spaces
  • Max Limited Height: 2.09 m / 6.88 ft

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Sprinkler

Accessibility

  • Accessible parking

KOKO POOLSIDE BAR and KITCHEN

Koko Poolside Bar and Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Cooking style
Regional
Capacity
40
Opening hours
Monday
  • -
  • -
  • -
Tuesday
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Reservation recommended
  • Meals by the swimming Pool
  • Takeaway Meals

Payment

  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Koko Poolside Bar and Kitchen prepares some of the freshest local reef and paddock produce in the tropics. This restaurant is open to the blue water and gentle breezes. Enjoy lunch on the cafe terrace or around the pool.

Spend some time in the cooling waters of the beautiful swimming pool at Peppers Beach Club. Surrounded by sun lounges, you can enjoy the sunshine and cool down with a refreshing dip in the pristine aqua waters.

Enjoy the benefits of a holiday workout in the Peppers Beach Club gymnasium. The gym offers a range of fitness equipment to keep you at your peak performance.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,000 reviews

Customer review rating 5.0/5

Sharon T. Couples - Confirmed reviews ALL

Dear Sharon, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed the suite and found our staff to be helpful. We take pride in our location and service, and it is wonderful to know that we met your expectations. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Norman G. Families - Confirmed reviews ALL

Dear Norman, Thank you sharing your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you had a wonderful stay. Our team takes great pride in providing a welcoming atmosphere and exceptional service, and it is wonderful to know that you experienced this firsthand. Thank you for your willingness to recommend us to others. Your feedback inspires our team to continue delivering memorable experiences for all our guests. Thank you once again for your visit, and we hope to welcome you back in the future. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Melinda M. Couples - Confirmed reviews ALL

Dear Melinda, Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a pleasant stay in spite of some maintenance issues that you encountered during your stay. We truly value your feedback and will review it as part of our ongoing commitment to our guest satisfaction. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 2.0/5

Karen S. Couples - Confirmed reviews ALL

Dear Karen, Thank you for your feedback regarding your recent stay. We are pleased to hear that our staff provided you with excellent service. However, we regret that your experience did not meet the high standards we strive for, particularly in housekeeping and the availability of amenities. Your comments will be taken into consideration as we continuously seek to enhance our guest experience. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

David B. Couples - Confirmed reviews ALL

Dear David, Thank you for your wonderful feedback regarding your recent stay at Peppers Beach Club Port Douglas. We are thrilled to hear that our accommodations, staff, breakfast, and family-friendly facilities met your expectations, especially after your last-minute booking. Your satisfaction is our priority, and we look forward to welcoming you back next year for another enjoyable stay. Warm regards, Johan S Peppers Beach Club Port Douglas

Hi Wayne, Thank you for your kind words regarding your long-standing experience at our hotel. We are delighted to hear that our facilities and service have consistently met your expectations over the years. We look forward to welcoming you back for another perfect tropical holiday. Best regards, The Team at Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Jennifer C. Couples - Confirmed reviews ALL

As we are annual visitors every year we specifically requested a room away from the kitchen/reception. When we arrived we told we had been allocated a room near right next door to reception 220.We requested a change and was advised that this was not possible.Having paid 10k to stay at Peppers and being repeat customers over many years we thought we may have received better treatment.We are Gold Accor members thank you.

Hi Jennifer, Thank you for your feedback regarding your recent stay. We are pleased to hear that you find our location appealing and that you enjoy your annual visits. However, we sincerely apologize for the inconvenience you experienced with your room allocation. We appreciate your loyalty as a returning guest and a Gold Accor member, and we understand your expectations for a specific room preference. While we strive to accommodate all requests, there are times when adjustments may not be possible due to operational constraints. Your comments will be taken into consideration as we continuously seek to improve our guest experience. Thank you once again for your insights. We look forward to welcoming you back in the future. Best regards, The Team at Peppers Beach Club Port Douglas

Customer review rating 5.0/5

Sharon T. Couples - Confirmed reviews ALL

We were there for 4 nights and on the 2nd day we were relocated to a suite which was just perfect. So comfortable and the staff were very helpful in making up comfortable.

Dear Sharon, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed the suite and found our staff to be helpful. We take pride in our location and service, and it is wonderful to know that we met your expectations. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Norman G. Families - Confirmed reviews ALL

When we arrived we were welcomed by an unexpected surprise when we were informed that you upgraded our room. What we found was an amazing unit with all the facilities needed and above. Our unit was attended regularly to find it spotless with fresh towels. The guys at KoKo were magnificent especially the chef who used to have a short conversation with my son. The food was first class with vast variety to chose from. The resort is situated in a very prominent position close to the shops and restaurants and the Marina. There is nothing that I can fault and I will recommend the resort to anyone. My two daughters recommend Peppers for us and I am glad we made that choice. Thank you for making our short stay worthwhile.

Dear Norman, Thank you sharing your recent stay at Peppers Beach Club Port Douglas. We are delighted to hear that you had a wonderful stay. Our team takes great pride in providing a welcoming atmosphere and exceptional service, and it is wonderful to know that you experienced this firsthand. Thank you for your willingness to recommend us to others. Your feedback inspires our team to continue delivering memorable experiences for all our guests. Thank you once again for your visit, and we hope to welcome you back in the future. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Melinda M. Couples - Confirmed reviews ALL

Overall a pleasant stay. However the lights just outside the bedroom kept us awake, no way to darken the room any further. Peoples doors slamming during the night not great either. Also a few maintenance issues.

Dear Melinda, Thank you for your feedback regarding your recent stay. We are pleased to hear that you had a pleasant stay in spite of some maintenance issues that you encountered during your stay. We truly value your feedback and will review it as part of our ongoing commitment to our guest satisfaction. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 2.0/5

Karen S. Couples - Confirmed reviews ALL

The team in reception and the restaurant were great efficient, friendly nothing too much trouble. The rooms are shabby housekeeping hit and miss and surprised that a 5 star hotel doesn't provide the usual bathroom amenities such as shower caps without asking for them.

Dear Karen, Thank you for your feedback regarding your recent stay. We are pleased to hear that our staff provided you with excellent service. However, we regret that your experience did not meet the high standards we strive for, particularly in housekeeping and the availability of amenities. Your comments will be taken into consideration as we continuously seek to enhance our guest experience. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

David B. Couples - Confirmed reviews ALL

We had to make a late booking because our original accommodation cancelled our booking with three weeks notice (they had to close for urgent maintenance). Our stay at Peppers exceeded our expectations . We'll be back next year.

Dear David, Thank you for your wonderful feedback regarding your recent stay at Peppers Beach Club Port Douglas. We are thrilled to hear that our accommodations, staff, breakfast, and family-friendly facilities met your expectations, especially after your last-minute booking. Your satisfaction is our priority, and we look forward to welcoming you back next year for another enjoyable stay. Warm regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Brian S. Couples - Confirmed reviews ALL

Very relaxing next to the pool. The room was great. Great staff. The only thing I would say on the down side our deck area was not cleaned. The deck chairs were not cleaned so we couldn’t use them. Bird poo all over them.

Dear Brian, Thank you for sharing your recent stay at Peppers Beach Club Port Douglas. We are pleased to hear that you enjoyed our location, your room, and the service provided by our staff. Your comments are valuable, and we will address this matter to enhance our guest experience. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Francesco S. Couples - Confirmed reviews ALL

Great... being on the 3rd floor with no lift for bags was a challenge. But the room was great and location was excellent. Enjoyed the break. Breakfast was also very good.

Hi Francesco, Thank you for your feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location and the quality of your room and breakfast. We appreciate your comments about the absence of a lift and will take your insights into consideration as we continually strive to enhance our guest experience. Best regards, Aggie S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Kurt F. Couples - Confirmed reviews ALL

Good location,lovely pool,great bed. Too expensive for what it is. There were a few people placing belongings on lounge chairs in the pool area approx. 7.30AM every morning, going away and returning a number of times during the day until around 4.00PM. This made it difficult for us to use the pool.

Hi Kurt, Thank you for sharing your thoughts regarding your recent stay with us. We appreciate your positive comments about our location, pool, and accommodations. However, I regret to learn that the behaviour of other guests regarding lounge chair usage impacted your experience. We aim to ensure a pleasant environment for all guests and will take your feedback into consideration. We hope to welcome you back in the future for a more enjoyable stay. Sincerely, Aggie S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Penelope S. P. Couples - Confirmed reviews ALL

The room was comfortable but we were a little disappointed at not being upgraded. We know that this is subject to availability but we also knew that this could have been accommodated. We had to change rooms as my husband was unable to go up and down stairs to the 3rd floor multiple times per day. We were moved and given a much smaller apartment looking over the street. We had dinner the first evening and then ate elsewhere or cooked ourselves. Breakfast is a bit dull, after a few days of exactly the same lukewarm food it let the hotel down. The dining area is to small and the constant wind cools food rapidly. While we enjoyed our stay we would not come back. Staff were excellent, very kind and helpful throughout our visit.

Hi Penelope, Thank you for taking the time to share your experience at Peppers Beach Club Port Douglas. We appreciate your feedback and are pleased to hear that you found our team to be excellent and helpful during your stay. I understand your disappointment regarding the upgrade. Our upgrade policy is indeed based on availability, and we strive to accommodate our guests’ needs whenever possible. I regret that the new room did not meet your expectations, particularly in terms of size and view. Your comments regarding breakfast have been noted. We aim to provide a variety of options that cater to our guests’ preferences, and I apologize that your experience did not reflect this goal. The dining area can indeed be impacted by weather conditions, and we appreciate your understanding in this matter. We value your insights and hope to use them to improve our offerings. Thank you once again for your feedback, and we wish you all the best in your future travels. Sincerely, Aggie S Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Russell G. Families - Confirmed reviews ALL

Very good, no issues at all

Dear Russell, Thank you for sharing your feedback on your recent stay. We are delighted to hear that you enjoyed our staff, food, and accommodations. It is always our aim to provide an exceptional experience for our guests. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Hayley F. Families - Confirmed reviews ALL

We had a wonderful stay at Peppers. The accommodation was beautiful, the staff were lovely and incredibly helpful, and the location was perfect. It was an easy walk to the main street, restaurants and shops, while still being tucked away enough that it was lovely and quiet in the evenings. The only issue we encountered was with the hot water in our two-bedroom apartment. Unfortunately, for the first few nights there was no running hot water during the afternoons and evenings, which made it difficult to bath and shower our young children at the end of the day. Thankfully, the issue was eventually resolved.

Dear Hayley, Thank you for sharing your experience at Peppers Beach Club Port Douglas. We are delighted to hear that you enjoyed your stay despite the hot water issue that you encountered. Your feedback is invaluable as it helps us to identify areas for improvement. We are pleased that the issue was eventually resolved during your stay. Thank you once again for your feedback, and we hope to welcome you back in the future. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Paul K. Couples - Confirmed reviews ALL

The stay at the hotel was fine. The staff were friendly and helpful. The big thing that let them down and caused a lower than excellent rating was the housekeeping. Generally, the housekeepers needed reminding to empty the bins, top up the coffee, etc. and rarely swept or cleaned the floors which accumulated sand from the pool area.

Hi Paul, Thank you for taking the time to share your feedback. We are pleased to hear that you found our team to be friendly and helpful. However, we regret that housekeeping did not meet your expectations during your stay. Your comments regarding the cleanliness and maintenance of your room are duly noted, and we will be reviewing our procedures to ensure a higher standard is consistently maintained. Thank you once again for your insights, and we hope to welcome you back in the future. Sincerely, The Team at Peppers Beach Club Port Douglas

Customer review rating 3.5/5

Nicki K. Friends - Confirmed reviews ALL

Location wise the hotel is great. The room itself was also lovely but very loud. You could literally hear everyone coming home all through the night, you could also hear a lot of furniture above us being moved, the walls must be very thin. The breakfast was lovely and Id return just for that.

Dear Nicki, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location and found the breakfast to your liking. We regret to hear that your stay experience was affected by some noise disturbances. Please be rest assured that your comfort is of utmost importance to us and we truly value your feedback. Your insights will help us in our ongoing evaluation of our services. Best regards, Peppers Beach Club Port Douglas

Customer review rating 4.0/5

Joanne D. Couples - Confirmed reviews ALL

Great reception staff. A couple of bug bears People saving lounge chairs Lack of fresh fruit at breakfast it’s FNQ no excuses No Netlix or any APPS on TV Value for money ?

Dear Joanne, Thank you for your feedback. We are pleased you enjoyed your experience and appreciated our reception staff. Your comments will be taken into account as we strive to enhance our guest experience. Kind regards, Peppers Beach Club Port Douglas

Customer review rating 4.5/5

Maria A. Families - Confirmed reviews ALL

Excellent service and staff. Amazing facilities. Would definitely recommend!

Hi Maria, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated our prime location, spacious accommodations, and the excellent service provided by our team. Your recommendation means a great deal to us. Best wishes, Aggie S Peppers Beach Club Port Douglas

Customer review rating 2.5/5

Patrick M. Couples - Confirmed reviews ALL

great location, staff and amenities - shame you can't provide parenting tips! Kids yelling and screaming in pool really ruined it for us. Will be double checking adults only venues from now on.

Hi Patrick, Thank you for your feedback regarding your recent stay. We appreciate your compliments on our location, team, and amenities. We understand that the noise from children can be disruptive, and we regret that it affected your experience. Your insights will be taken into account as we strive to enhance our guest experience. Sincerely, The Peppers Beach Club Port Douglas Team

Customer review rating 3.5/5

Peter G. Couples - Confirmed reviews ALL

Good location, spacious room, great pool. Not enough seating inside breakfast area. Staff friendly & helpful

Dear Peter, Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our location and amenities. However, we acknowledge your concerns about the seating in the breakfast area and will take your comments into consideration for future improvements. Best regards, Johan S Peppers Beach Club Port Douglas

Customer review rating 0.5/5

Susan M. Solo - Confirmed reviews ALL

I advised the shower had no hot water. This was acknowledged by the person at reception. Why would you give a room without hot water to a platinum member. Let alone an ordinary customer! I was advised that the manager would ring me to discuss recompense. I have heard from no-one. I’ll be creating a very negative review on Google.

Hi Susan, Thank you for your feedback regarding your recent stay with us. We sincerely apologise for the inconvenience you experienced with the hot water and the delay in communication from our team. We have responded to your email directly to acknowledge your concerns and apologise for the experience you encountered. Please be assured that your feedback has been noted and shared with our team. We are continuing to work on improving our responsiveness and service delivery, with a particular focus on timely communication and ensuring that all our guests, especially our valued Platinum members, receive the level of service and care we strive to provide. Thank you again for bringing this to our attention. We appreciate your feedback and hope to have the opportunity to provide you with a more positive experience in the future. Best regards, The Peppers Beach Club Port Douglas Team

Other web-users rate our hotel

  • 426 reviews 9.7/10 Location
  • 546 reviews 7/10 Room
  • 523 reviews 8/10 Service
  • 7 reviews 2.9/10 WiFi
  • 391 reviews 8.8/10 Pool
  • 183 reviews 5.6/10 Cleanliness
  • 131 reviews 7.2/10 Breakfast
  • 69 reviews 5/10 Value

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