Pullman Port Douglas Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.2/5 931 reviews

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Mitre Street, 4877 PORT DOUGLAS, Australia

Description

Hotel extras

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

Our accommodation(s)

Studio

Studio Spa Room

  • 2 pers. max
  • 45 m² / 484 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Golf view or Lagoon view

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Hotel location

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

GPS:-16.52604, 145.472916

Telephone
Fax +61 7 4084 3599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALUCO RESTAURANT AND BAR

A celebration of the tropics, its produce, culture and cuisine, set within an inviting space centred around a lagoon terrace. Relax into our poolside setting while savouring the fresh tastes of Tropical North Queensland in a Mediterranean flavour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  931 reviews

TripAdvisor Rating  4.2/5  2,286 reviews

Relaxing stay

Customer review rating 4.0/5

Teresa P. C. Couples - Confirmed reviews ALL

From the moment we arrived the reception staff were amazing, especially Barbara who went out of her way to accommodate our needs. The welcome drink was lovely. The facilities were good, clean and nice. The gardens and pool was lovely. The daily breakfast was really nice and restaurant staff were great. Would have been nice to be provided with bathrobe in our room, thankfully Barbara provided us with one, first told there weren't any by anther staff member. We enjoyed our stay and would definitely recommend the hotel. Negatives: I don't think we were provided with our complimentary cocktail. Some of the power points in our room didn't work- was reported, however not fixed. The dryer knob broker- reported, not fixed, however could still use. The bathtub/shower way too high to get in/ out, almost tripped a few times. No minibar in our room- (which maybe a positive ha!)

Dear Teresa, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your wonderful words about our super star Barbara. She will be thrilled to know she was able to assist and make your stay special. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Guest Service Agent Pullman Port Douglas Sea Temple Resort & Spa H8…

A short,but relaxing stay at a top line Resort

Customer review rating 5.0/5

Reg S. Solo - Confirmed reviews ALL

From the time I arrived the treatment I received from all staff was superb-helpful,positive & nothing a problem My room was spacious,well located,extremely clean & tidy & very well appointed The pool areas were top notch & even though school holidays,not overcrowded

Dear Reg, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your wonderful review, especially the shout out to Gina, she really is amazing. I have personally passed this feedback to her, so she knows how much of a difference she made during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Guest Service Agent Pullman Port Douglas Sea Temple Resort & Spa H8…

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Room did not get serviced one day. Place needs a makeover, as it was way below our previous stay

Dear Brian, Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. One of our management team will be in contact with you directly to further discuss your stay We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 07… if you wish to discuss this matter in further details. Warm regards, Guest Service Agent Pullman Port Douglas Sea Temple Resort & Spa H8…

Great stay!

Customer review rating 4.5/5

Victoria Friends - Confirmed reviews ALL

We were on holiday with our friends and really enjoy every moment. All staff members were very friendly, helpful and professional. Amazing pool! We enjoyed breakfast and last night dinner at the resort restaurant. I would highly recommend this place!

Dear Victoria Thankyou for your comments regarding your recent stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive feedback. I will share your comments with my team. Thank you for your wonderful feedback about our staff members being very friendly and helpful, it is so wonderful to see that our staff made such an impact throughout your stay. Thank you again for sharing your experience, and we look forward to welcoming you back in future. Warm regards, Guest Service Agent Pullman Port Douglas Sea Temple Resort & Spa H8…

Great facilities. A bit under staffed at meal/drink times

Customer review rating 4.0/5

Family G. Families - Confirmed reviews ALL

Great accommodation. Vila and pool and location was excellent. Gym was small. Restaurant and bar understaffed and not open very long let alone 24/7 like a 5 star place you would expect. Poolside dining non existent, had to go-to restaurant and order takeaway and stand waiting. Good access to beach, great spa with awesome massage. Amazing dinner chef with excellent quality food. Thanks! Staff had excellent friendly attitude and service was great! We look forward to returning.

Dear Ryan, Thankyou for your comments regarding your recent stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive feedback. Thank you for your feedback about the pool bar having limited hours, I am passing this over to the F&B Manager, and they will investigate further. I am glad to see that the remaining of your stay was enjoyable, with a lovely Villa and pool and location. Thank you again for sharing your experience, and we look forward to welcoming you back in future. Warm regards, Guest Service Agent Pullman Port Douglas Sea Temple Resort & Spa H8…

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Other web-users rate our hotel

  • 194 reviews 7.4/10 Location
  • 555 reviews 6.2/10 Room
  • 612 reviews 7.5/10 Service
  • 28 reviews 0.7/10 WiFi
  • 312 reviews 6.3/10 Food
  • 306 reviews 8.3/10 Pool
  • 196 reviews 3.3/10 Cleanliness
  • 155 reviews 7.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.