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Pullman Port Douglas Sea Temple Resort & Spa Hotel 5 stars

Customer review rating 4.4/5 4,418 reviews

ALLSAFE approved hotel

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Pullman Port Douglas Sea Temple Resort and Spa
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+ 19 Services

Hotel extras

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Golf Paying
  • Bicycles rental Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Port Douglas Sea Temple Resort & Spa

Mitre Street
4877 port douglas
australia

Tel: +61740843500

Fax: (+61)7/40843599

Check-in from 15h00

Check out up to 11h00

  • By plane

    CAIRNS INTL AIRPORT At 62km / 38.53 miles

GPS :-16.52604, 145.472916

Our accommodation(s)

Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, inc luding Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.

Studio Resort Room

  • Max. number of persons: 2
  • Views: Golf view, Lagoon view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

ALUCO RESTAURANT AND BAR

Type of cuisine: International

A world away from the everyday with simplistic elegance, escape the every day and embrace the destination through our unique regional flavours. Rediscover the meaning of relaxation with genuine hospitality while dining by the lagoon pool.

POOL BAR

For the ultimate holiday experience, park your towel on a sun lounge, order a cocktail then settle in for lunch at the Sea Temple Pool Bar. The Pool Bar offers delicious drinks and cocktails, all day snacks and lunch in a relaxed environment.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 156 m²

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Pullman Port Douglas Sea Temple Resort & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,418 reviews

TripAdvisor Rating 4.0/5

2,180 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.0/5

Anonymous Couples - 19/09/2021 Confirmed reviews ALL

Nice unit, comfortable bed, good facility, reasonable breakfast, felt like more a family environment and facility and furthest of all resorts from town

Dear Steve, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. We are pleased to hear you enjoyed your stay, in particular the comfort of the rooms. Please know that we value your additional feedback also and are sorry to hear your check in experience along with the restaurant did not meet your expectations. Thank you again for sharing your experience, and we hope you may consider visiting us again in the future, allowing us the opportunity to better serve you. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Relaxing Stay

Customer review rating 4.5/5

Julie Families - 18/09/2021 Confirmed reviews ALL

We were treated to a lovely 2 bedroom apartment with a rooftop spa area. Could not fault accommodations. Beds were very comfortable, setting very relaxing. Breakfast was enjoyable and ample selections. We had a saver package which included a picnic hamper which was great idea. Our only suggestions or recommendations would be a bin upstairs on roof top and maybe movie channels. Plus found little difficult with doing some things on the slatted outdoor tables.

Dear Julie, Thank you very much for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such positive feedback. I will certainly share your comments with our team. We are so please to read how much you enjoyed your stay. Thank you also for your additional comments and suggestions, we do value your feedback and will consider these points for the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Beautiful layout and surrounds.

Customer review rating 5.0/5

Bill S. Families - 18/09/2021 Confirmed reviews ALL

Extremely comfortable. Great ambience, friendly courteous staff and great food.

Dear Bill, Thank you very much for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such wonderful positive feedback and I will be sure to share your comments with our team. We are delighted to hear of how highly you speak of the resort and the staff and certainly hope to welcome you back for future visits, with the hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Excellent facilities, friendly and efficient staff

Customer review rating 4.5/5

Andrew H. Couples - 17/09/2021 Confirmed reviews ALL

Very enjoyable and relaxing stay

Dear Andrew, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such positive feedback and I will share your comments with our entire team. We are so pleased to hear you enjoyed every aspect of your stay and hope to welcome you back for future visits, with your next stay being as positive as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Friendly staff beach and beautiful tropical grounds

Customer review rating 5.0/5

Genevieve T. Couples - 16/09/2021 Confirmed reviews ALL

Thank you for another magical stay this time for our 1 year anniversary. Very much appreciate the upgrade and the bottle of wine and note was a very special touch. The rooms are massive and have every amenity needed for a truly luxurious stay. love the massive swimming pool with so many options to sit by the pool so you don’t feel crowded in. Maybe only potential suggestion is to have service in other areas by the pool other than directly by the pool bar for those wanting to enjoy a refreshment by the pool away from everyone congregating by the pool bar. Grounds are stunning creating a brilliant atmosphere with the tropical gardens and flames at night. Harry is amazing and so friendly and goes above and beyond to ensure a great stay Buffet breakfast is excellent value - loved the pancake maker!

Dear Genevieve, Thank you so much for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such wonderful positive feedback and I will share your comments with our team, in particular Harry. We are delighted to read of how much you enjoyed every aspect of your stay and certainly hope you decide to re visit in the future. Thank you also for your additional comments, we do value your feedback and will take this into consideration in the future if we are able to implement certain changes to service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Fantastic stay! Staff couldn't have done any more to improve our short holiday.

Customer review rating 5.0/5

Gareth C. Couples - 14/09/2021 Confirmed reviews ALL

A brief 2 night stay was so relaxing that we felt like we had been away for a weeks holiday. Friendly staff, great room, modern facilities and a delicious b'fast. A really wonderful few days in what was an extremely relaxing environment.

Dear Gareth, Thank you very much for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such wonderful feedback and I will share your comments with our team. We are so pleased that you enjoyed every element of your stay and contributed to such a relaxing time for you. We hope to welcome you back in the future with the hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Beautiful resort

Customer review rating 5.0/5

Amber Friends - 12/09/2021 Confirmed reviews ALL

We had a wonderful stay here for 8 nights. The staff are so accommodating and friendly. Special mention to Harry on the front desk and Cheyenne and Tarn in the restaurant for the hospitality and making our stay memorable.

Dear Amber, Thank you for your comments regarding your recent stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such wonderful feedback. I will be sure to share your comments with our team, in particular Harry, Cheyenne and Tarn and I am sure they will be delighted to receive these comments. I am so pleased to hear of how much you enjoyed your stay and we hope to welcome you back for future visits. We appreciate your feedback regarding the cocktail variety and will be sure to take this on board for future review where possible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Great stay

Customer review rating 4.5/5

Brooke N. Couples - 11/09/2021 Confirmed reviews ALL

Got married on rooftop apartment 31/8/21.

Dear Brooke, Thank you for taking the time to share you experience of your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such wonderful feedback and I will certainly share your comments with our team, especially Michela, who I am sure will be so pleased to hear. Thank you also for your additional comments as we truly value our guests feedback. We hope to welcome you back in the future, with your next visit being as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Relaxing stay

Customer review rating 4.0/5

Kady Couples - 10/09/2021 Confirmed reviews ALL

After returning from a two week trip to Cape York my husband and I were looking forward to treating ourselves to a short stay at The Sea Temple Port Douglas on our way home.

Dear Kady, Thank you for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback and I will share your comments with our team, in particular Zoe at front office. We are sorry to hear the rooms did not meet your expectations and appreciate you sharing your concerns. We certainly value your feedback and will take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

good stay

Customer review rating 4.5/5

Christine B. Couples - 09/09/2021 Confirmed reviews ALL

The resort itself was very nice. The Aluco restaurant was ok not value for money and unfortunately I was very sick the night of my birthday after eating there. A nice pair of bath robes would have been welcome in the apartments.

Dear Christine, Thank you for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback and I will share your comments with our team. We also appreciate your additional comments regarding the restaurant not meeting your expectations. We will take this into consideration for any upcoming review. We are sorry to hear you were not made aware of the pre-authorisation required upon check in, I will pass this feedback onto our team members for further future attention. Thank you again for sharing your experience, and we hope to welcome you back in the future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Gorgeous pool

Customer review rating 4.0/5

Ray L. Friends - 05/09/2021 Confirmed reviews ALL

Loved the hotel and it’s surrounds, particularly the pool area. We were part of a party of 8, but none of us enjoyed the restaurant fare, so most evenings we went to eat in town. Zinc x 2, Nautilus etc. The bathroom in our room 214 was ridiculously small, but otherwise very nice. Didn’t like the fact that you had to log on to WiFi every 24 hours. All the staff were very friendly and efficient.

Dear Raymond, Thank you for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always great to positive feedback and I will share your comments with our team. We are sorry to hear that your room did not meet your expectations, along with the wifi. This is something we could look to improve should the opportunity arise in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Beautiful villa and great hospitality

Customer review rating 4.5/5

Kara A. Couples - 05/09/2021 Confirmed reviews ALL

Mocktails on arrival and very kind service. Accommodating of changes to booking nights. Excellent amenities.

Dear Kara, Thank you for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback and I will be sure share your comments with our team. We are sorry to hear restaurant prices did no quite meet your expectations however very please to hear overall you enjoyed your stay with us at the resort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Honeymoon in Paradise

Customer review rating 5.0/5

Amanda Couples - 05/09/2021 Confirmed reviews ALL

We couldn't have asked for a better place to stay. The staff was absolutely amazing very friendly and professional. The food was amazing especially having a large selection of breakfast every morning. On arrival we were welcomed with a refreshing drink. Forward to our amazing 2 bed room penthouse apartment with its own spa. The house keeper were amazing and kepted us fresh with clean towels every day. The large pool was perfect as guest could still be comfortable without having to be near other guest almost like you had the pool to yours self. I would recommend sea temple to anyone

Dear Amanda, We very much appreciate your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such positive feedback and I will share your comments with our team. We are so pleased we could contribute to such a wonderful honeymoon experience for you, and hopefully are able to welcome you back for future visits. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Opulent presentation, very well maintained

Customer review rating 5.0/5

Greg N. Couples - 04/09/2021 Confirmed reviews ALL

A wonderful location and a close walk to the ocean. Service is a very high level.

Dear Greg, Thank you for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such positive feedback and I will certainly share your comments with our team. We are so pleased to hear how highly you regarded the resort and look forward to welcoming you back in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Great time

Customer review rating 5.0/5

David Families - 03/09/2021 Confirmed reviews ALL

We enjoyed being back after 15 years. Very enjoyable stay lovely staff.

Dear David, Thank you for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the 3 staff members mentioned. We are so pleased to hear of your wonderful experience and look forward to welcoming you back in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Very good in some areas slipping in others

Customer review rating 3.5/5

Kristy S. Couples - 31/08/2021 Confirmed reviews ALL

Room upgrade & late checkout for Accor plus members was nice, however we were disappointed with dinner as the quality & standard seems to have dropped, did enjoy the breakfast though.

Dear Kristy, Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. We are pleased to hear you enjoyed your stay however, I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will certainly take on board your feedback for the restaurant as we continue to strive to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Average

Customer review rating 3.0/5

Danielle J. Solo - 31/08/2021 Confirmed reviews ALL

Room stunk of bleach, room was quite light as blockout blinds were not fixed and banged against the brick.

Beautiful big Room, Very Clean and catered for all our needs.

Customer review rating 5.0/5

George W. Couples - 29/08/2021 Confirmed reviews ALL

We had an amazing time at the Pullman Port Douglas sea temple resort and spa . What a Beautiful place to stay. We enjoyed our time in the penthouse. Rooms are massive and Clean. Plenty of room for a family.. The penthouse also has its own spa and bbq.. What made our stay that extra special was the staff. The ladies at the front desks were very helpful and made us feel at home. Thank you so much for having us we had the best time. * Only thing I could maybe suggest is a Bliss area. An area where adults can sit and relax in peace without children screaming. * Unfortunately we didn't eat at the restaurant due to my wife and I don't like seafood. There was alot of seafood dishes on the menu. It would be nice to see more of variety and also cater for vegetarians. I highly recommend the Pullman Port Douglas sea temple resort and spa. You won't be disappointed..

Dear George, Thank you for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such positive feedback and I will share your comments with our team, especially our Front Desk team and Angela in particular. We are sorry to hear you did not feel the restaurant would cater for you, we will take this into consideration for future amendments. We look forward to welcoming you back in the future, with the hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Great hotel and friendly staff

Customer review rating 5.0/5

Amanda Couples - 24/08/2021 Confirmed reviews ALL

Overall I had a great time and enjoyed the beautiful set up you have in Port Douglas

Dear Amanda, Thank you for your comments regarding your stay at the Pullman Port Douglas Sea Temple Resort & Spa. It is always a pleasure to receive such positive feedback. I will share your comments with our team. With regards to particular areas, we certainly encourage feedback both positive and negative so if in future you would like to address this whilst in resort we will be more than happy to address. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Northam GENERAL MANAGER PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites

Excellent but tired Resort

TripAdvisor rating 4.0/5

Colin S 01/08/2021 TripAdvisor review

Sea Temple is in a fabulous position 3 mins walk from Four Mile Beach. The pool is amazing but very cold water as unheated. All the staff were great and there is an excellent breakfast. You need a car if you wish to go to the shops and restaurants in Macrossan Street. Sea Temple charges five star rates but frankly the rooms are tired and our one bedroom apartment needed a refurb and updated furniture/appliances. The dryer was faulty. Overall a vg experience but the five star rating is not warranted.

Dear Colin, Thank you for your review and comments of your recent stay at Pullman Port Douglas Sea Temple Resort & Spa. It is always such a pleasure to receive positive feedback and I will share your comments with our team. We are sorry to hear the rooms did not quite meet your expectations however do appreciate your feedback. We are pleased to share we are underway with a room refurbishment process, hopefully to commence in the near future. It is our hope that this contributes towards further meeting and exceeding guests experience and expectations. Once again, thank you for your comments and we hope to welcome you back in the future. Sincerely,

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