Pullman Port Douglas Sea Temple Resort & Spa Hotel 5 stars

Very good , helpful , friendly staff

Had a lovely first trip to this resort.Room was lovely with great appliances in kitchen.Would have been good to have flyscreens on doors.Menus were limited at hotel restaurant and pool bar due to Covid so that was a negative but for an understandable reason.The pool was lovely...large lagoon style that snaked around the rooms.It was very cold though but not sure if heating it is an option.

Amazing mid-week get away

Stunning in every way. From arrival at reception we were blown away. Staff are amazingly helpful, informative and professional but laid back which suits us and the township perfectly. Our room had the most comfortable bed my wife and I agreed on we had ever slept in. Incredible bathroom. Gourmet food and delicious bar menu. The entire property is spectacularly exquisite. Short stroll to one of the best beaches in Queensland. Won’t stay anywhere else in Port Douglas. Thank you

Stayed for a little getaway with the family. Was a great time away staff were all very friendly. Would normally go to Fiji for a similar experience but moving forward this is now definitely on the list.

Checking in was super easy as well as finding our room, once we got there we went to the beach which was very close. After dinner out we came back to the hotel where we chatted with the bartender and manager who were super lovely and easy to talk to. Every single staff member we encountered was happy and friendly. We had the absolute best time, will be there again

In these difficult times some restrictions were still in place ie restricted dinner menu, which meant no changes in menu for at least 7 days. It would have been appreciated if a special could of been available each night. The same restrictions applied to breakfast. Other than these two minor problems everything else was fantastic.

Pleasantly surprised to find the resort nearly at full speed. Congratulations to the whole Front Desk Team for being absolutely wonderful as usual and in great spirit!

From a welcome by Lee to the service for meals by Leigh,James,Isabelle and Maria to house cleaning was very good.Pin requires a smile and with Salvatori,more attention to service,we noted guests waiting after we had been served,altough they had seated prior to our arriving. If any shortcoming,it was for the delay in the serving of breakfast,to receive one's cereal/fruit with the main course was offputting,with the main going cold. It is important to ensure that all guests,at breakfat,receive a coffee/tea/orange as a FIRST,this effort would assuage the long wait for breakfast,the same could apply for the evening meal with a prior drink,although with Leigh and James on,service was swift. The room,203,was a treat,the afternoon sun a bonus. Please convey our thanks to the nominated staff. All in all,pretty good effort,John and Gyl F..

Was disappointed there was no room service available and we had to all go tothe restuaraunt to get food

pleasant check in friendly wait staff great suites terrific pool handy parking nice food

We had a 3 day stay here in a 2 bedroom penthouse apartment. The apartment was spacious with lots of equipment to cook if you choose. Ours was quiet dark and got little sun but the rooftop area was great with 4 sun lounges a BBQ area and a spa. The spa was not very warm which is probably ok in summer. We ate at the restaurant 2 of the 3 nights - trying the specials each night. The food and service was a highlight for both breakfast and dinner. As a Platinum Accor member I was disappointed to not have the opportunity for an upgrade - but one of the biggest concerns is the number of package deals, apartments and villas that can be booked through 3rd parties - so much cheaper than Accor loyalty. I would stay again- but maybe not booked through Accor.

We decided to go north for the winter after our other travel plans were cancelled due to Covid 19. Chose to visit cairns and port Douglas staying at the Pullman hotels as they appeared to be of a high standard. After a few early hiccups that were immediately fixed we had a marvellous time. Everything was excellent. The surprise extras included in our package added to our experience for our 40th wedding anniversary. The gardens were lovely and kept to a high standard. The pool is very enticing. The restaurant served amazing food. We would give the room 8 out of 10 for cleanliness but everything else is a 10. Thanks Harry for making sure our stay was special. Also the hamper was delicious:). Hope to revisit with our grandchildren.

Lovely surroundings, well kept facilities, and great staff.

The room and the hotel was a bit tired and not as clean as we would have expected. Our room had hairs in the kitchen and in the cutlery drawer on arrival. The wifi did not work after two calls to reception. The plunge pool at the room and the main pool were too cold. The service at the pool bar was not 5-star, more like 3-star.