Pullman Port Douglas Sea Temple Resort and Spa 5 stars
Customer review rating (ALL Rating) 4.4/5 1,039 reviews
Pullman Port Douglas Sea Temple Resort and Spa
4877 PORT DOUGLAS
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Int. airport 1 - IATA code
62 km / 38.53 mi 1 hrs drive
Int. airport 1 - full name
62 km / 38.53 mi 1 hrs drive
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A world away from the everyday with simplistic elegance, escape the every day and embrace the destination through our unique regional flavours. Rediscover the meaning of relaxation with genuine hospitality while dining by the lagoon pool.
Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, inc luding Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.
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Over all review
TripAdvisor rating 5.0/5
Merve O Families - TripAdvisor review
The resort was amazing! We stayed in a two bedroom private plunge pool room! Everything was amazing! We used the in room pool from about 9:30-1 because that when we had sun on the pool! The main pool is so big even when it’s full doesn’t feel full because there is so much room ! Resort, reception staff, pool were all amazing and we had a wonderful stay with our family! Only down fall for this resort is the restaurant and pool side bar staff ! You can tell how much they do no want to be there, and there service unfortunately just isn’t in 5 star standards at all. Room service was great though! One restaurant staff was amazing, he was in the bar during the evening !
TripAdvisor rating 4.0/5
vickielis Families - TripAdvisor review
Spent 4 nights at Pullman Sea Temple in a second floor 2 bedroom apartment which included a top floor terrace with BBQ and jacuzzi. A couple of things needed attention and were attended to very promptly. Old stain on doona, dirty BBQ and a dripping tap. All were addressed very fast. Considering price point we paid per night, these things were disappointing however as mentioned addressed very quickly. The pool is now getting on and needs a refurbish as yellow rusty staining around parts of the pool showing its age. And buffet breakfast was just ok. Both quality and selection need improving. Also they took a $200 bond which apparently I have to wait 5-7 business days to get back. The other hotels we stayed at did not do this. Hopefully will get this back soon. On the plus side, the apartment was very well maintained and very clean, serviced daily. Overall a great, relaxing stay and 10/10 for service and room!
Poor Quality, Dark, Cramped, Rundown & Disheveled
TripAdvisor rating 1.0/5
alexniue Couples - TripAdvisor review
I unfortunately have to agree with the majority of the reviews on here regarding the Pullman Sea Temple Resort. Absolutely nothing about this hotel meets the standard of a 5 Star resort except maybe for the main pool. The accommodation is badly in need of refurbishment, it looks like a cheap 90’s motel, rooms are janky, cramped and extremely dirty. The walls are cracking & there is mould on the celling near the air conditioner, the cupboard have water damage and mould, the rooms are dark and have no natural light and there is almost no internet in the room or phone service. Both my partner and I get about 1 bar of cellphone service when we are at the hotel. We are travelling here for a wedding and will need to do some work while we are away, which means that with no wifi connection or service we’ll need to travel into town during those hours, a huge inconvenience. Besides one staff member at reception (a lovely gentleman named Shavart) the staff have been increasingly rude and unhelpful. The restaurant food has been fine, however the way the staff speak to guests surprised us. Not only are they unfamiliar with the menu and simple questions, but we felt so unwelcome and as if they would rather we dine elsewhere (something which isn’t easier to do here in Port Douglas if you don’t have a car). Last night my partner tried to dine there and besides numerous free tables available he was told he could only order take away and the wait for one pizza would be 45 mins. I’m truly appalled by how heinously bad this accomodation is, considering this is not a cheap stay by any means, the hotel really does not meet any of our expectations. We’ve travelling frequently around the world and within Australia and have stayed at both premium and mid tier hotels and Airbnb’s. The Pullman Sea Temple is truly on the bottom of the list of places we’ve visited and I can honestly say we are likely to never risk staying at an Accor property ever again. Even the Mantra in Melbourne City is nicer and newer than this hotel, also an Accor owned property. I’d be surprised if other hotel guests didn’t feel the same way, unfortunately this hotel does not warrant to even call itself a resort, it’s honestly more like a motel, so if you are looking for a nice relaxing stay I’d advise booking elsewhere.
Customer review rating 2.5/5
Logan Couples - Confirmed reviews ALL
Stayed one night. Bit out of the way via its location to the main event - "The Port".
Dear Logan A., Thank you for taking the time to tell us about your experience at the Pullman Port Douglas Sea Temple Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry to hear that you found the pool bar staff slow and the menu didn't wow you, we are working on a new menu which should be released next month. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reservations PULLMAN PORT DOUGLAS SEA TEMPLE RESORT & SPA MITRE STREET | PO BOX 381 PORT DOUGLAS QLD 4877 – AUSTRALIA T: +6… F: +6… H8… PULLMANHOTELS.COM - ACCORHOTELS.COM This e-mail, any attachments and the information contained therein ("this message") are confidential and intended solely for the use of the addressee(s). If you have received this message in error please send it back to the sender and delete it. Unauthorized publication, use, dissemination or disclosure of this message, either in whole or in part is strictly prohibited. ---------------------------------------------------------------------------------------- Ce message electronique et tous les fichiers joints ainsi que les informations contenues dans ce message (ci apres "le message"), sont confidentiels et destines exclusivement a l'usage de la personne a laquelle ils sont adresses.Si vous avez recu ce message par erreur, merci de le renvoyer a son emetteur et de le detruire. Toute diffusion, publication, totale ou partielle ou divulgation sous quelque forme que ce soit non expressement autorisees de ce message, sont interdites
Customer review rating 4.0/5
Anonymous Families - Confirmed reviews ALL
Fantastic pool and quiet location
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