Pullman Port Douglas Sea Temple Resort and Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 834 reviews

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Description

ALLSAFE approved hotel

Hotel extras

Indulge, relax and unwind at Pullman Port Douglas Sea Temple Resort & Spa. Guests can enjoy modern Australian dining at ALUCO Restaurant, a drink at Pool Bar, wired & Wi-Fi access, 24hr room service and access to the fitness lounge.

Our accommodation(s)

Studio

Studio Spa Room

  • 2 persons
  • Bedding 1 x King size bed(s)
  • Views: Golf view or Lagoon view

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Hotel location

Pullman Port Douglas Sea Temple Resort and Spa

Mitre Street
4877 PORT DOUGLAS
Australia

GPS:-16.52604, 145.472916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

ALUCO RESTAURANT AND BAR

A celebration of the tropics, its produce, culture and cuisine, set within an inviting space centred around a lagoon terrace. Relax into our poolside setting while savouring the fresh tastes of Tropical North Queensland in a Mediterranean flavour.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  834 reviews

TripAdvisor Rating  4.0/5  2,257 reviews

Very tranquil and relaxing

Customer review rating 4.0/5

Robert Couples - Confirmed reviews ALL

Tranquil and relaxing, enjoyed the quiet

An amazing experience

TripAdvisor rating 5.0/5

Eliza T TripAdvisor review

We had the most memorable stay at Pullman Sea Temple. Special shout-out to Clement and Maj at the Aluco restaurant (where the buffet breakfast is). They went above and beyond in looking after us - from remembering little details like our order and our anniversary, checking on us multiple times if we need more coffee, and lovely chats that we thoroughly enjoy every morning. Nothing is too much trouble for them. The coffee and omelets (made to order) were amazing, we also love the chocolate croissants, coconut chia pudding, pastries, and fresh juice. The pool is just gorgeous and always clean, you feel like you are in another country. The pool is big with multiple little pools that were fun to explore. There were plenty of floaties available. Many pool seats, both sheltered and unsheltered. The pool is shallow enough for me to relax in (deeper in the middle). Dining at Aluco was amazing - we had the barramundi which was the best we have ever had. The lobby is breathtaking. Do yourself a favour and book in !

a place to stay

Customer review rating 2.5/5

Michelle S. Couples - Confirmed reviews ALL

not a warm welcome , rather a quiet shy girl , who spoke 2 words, did not explain the property or anything other than highlight on the map our unit, 255 I mentioned I had asked for a ground floor and she said not possible as all spa rooms are upstairs. Been in the corner of the property we did not get to see or use the property at all , we had Breakfast each day , that was the most we did , Room 255 was cleaned but the furniture was stained and looked dirty I did not want to sit on the patio or upstairs. the spa did not work, we called and it was fixed so they thought , but the heat pump never came on,

Competence, Kindness and Care... made our Adventure in Port Douglas Memorable

TripAdvisor rating 5.0/5

herbk915 TripAdvisor review

The Pullman in Port Douglas is absolutely first rate in every regard. EVERYONE treated us in a caring, compassionate and friendly way from the moment we arrived, after having issues with musty/mildew odors upon trying to check in at a nearby resort. They allowed us to check out the room before checking in. The front desk reception team of Tanya, Alejandra and Matthew were kind, efficient and caring. They are all exemplary people. Dining was a pleasure; the care, humor, conversation and joy we recieved from Clement was appreciated every morning. The food was excellent. We tried vegemite and decided that would be the first, last and only time. Perhaps with more time a taste could be acquired... The room, facilities and grounds were luxurious, clean, well decorated, large and convenient. After spending 1000+ nights in Marriotts: Pullman and ALL-Accor have opened my mind to new possibilities. Thanks to all of our new friends at Pullman Port Douglas Sea Temple and Resort & Spa. You helped make our 55th Anniversary Adventure trip quite memorable.

Good stay, but for the price should be better

Customer review rating 3.0/5

Nick Business - Confirmed reviews ALL

Like all resorts in tropical locations, expected weathered, humid but comfortable. Delivered but the rooms were more in need of work than expected. My ‘penthouse’ had a strange mouldy smell throughout, the rooftop was very rough, broken irrigation pipes and a hot tub that you would have to be very drunk to get into. In general, this property is in need of a major overhaul if it is going to continue to be in a premium category.

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Other web-users rate our hotel

  • 185 reviews 7.3/10 Location
  • 556 reviews 6.5/10 Room
  • 581 reviews 7/10 Service
  • 23 reviews 2.2/10 WiFi
  • 342 reviews 8.8/10 Pool
  • 282 reviews 4.9/10 Food
  • 204 reviews 4.1/10 Cleanliness
  • 140 reviews 6.3/10 Breakfast

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