Customer review rating 4.4/5 4,196 reviews
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Check-in from 15h00
Check out up to 11h00
Elegant and stylish, guest rooms at Pullman Port Douglas Sea Temple Resort & Spa provide a spacious, peaceful haven, allowing guests to relax in total comfort. Guests looking for hotels in Port Douglas can choose from a range of accommodation options, inc luding Studio Spa rooms, one, two and three bedroom apartments and three bedroom villas, as well as swim-out apartments, plunge pool apartments and penthouse apartments. Each room is tastefully appointed, containing everything required for a restful stay.
Number of meeting rooms: 5
Maximum size: 156 m²
Maximum capacity: 160 people
Maximum banquet capacity: 190 people
100% genuine reviews from our guestsFind out more
Anonymous Families - 17/04/2021 Confirmed reviews ALL
While the facilities are great (ie the pool) the service was extremely dissapointing. On our first night the restaurant was closed and we were unable to get room service for our children until after 7.30pm. Had we of known this prior to arriving we would have had an opportunity to make other arrangements (all restaurants in port douglas booked out). Breakfast on our first morning took ages to be seated and then ages to even get a menu once seated. Our overall breakfast took 1.5hrs. It seemed that the resort was understaffed and while the staff that were working seemed to be working very hard, the service was not at a level that I would expect for paying over $600 a night.
Natalie G. Couples - 15/04/2021 Confirmed reviews ALL
Great resort with a wonderful luxurious pool
Great short getaway
Phill Couples - 15/04/2021 Confirmed reviews ALL
We stayed here for 4 nights recently and it was fantastic. Unfortunately we didn't get an upgrade as a platinum member as they were fully booked which is understandable but the staff overall were fantastic. The room was quite spacious and the food at the restaurant was great.
Brad M. Families - 15/04/2021 Confirmed reviews ALL
Was a great arrival after the delay caused by the Brisbane travel lockdown. Staff were very understanding and accommodating. All staff were very helpful throughout the stay.
Beautiful resort, atrocious service, breakfast appalling
Joshua K. Families - 15/04/2021 Confirmed reviews ALL
It is a beautiful resort, but to need food at night time only to be told the kitchen is closed because they are overwhelmed by a wedding, which happened more than once is not acceptable especially when the food was for my two 5 year olds who needed to eat before bed there needs to be service to all guests at all times regardless of circumstance. This is the same at the pool bar where waiting for over 25 minutes for 3 drinks is hopeless! Breakfast, the food choices for children is dismal and for them to have coco pops to be told I had to pay for a milkshake when others are ordering full breakfasts and the cost between both is just sad, avocado from squeeze pouches is just wrong within a restaurant in a 5 star resort and to not offer your guests a so called "Barista coffee" but something from a nespresso machine that you can't self serve from is not thought through! Over an hour to serve 4 people a meal, it fine people don't have better things to do, it was quicker and better to drive into town to eat, even where the breakfast was included with our package, being best man at a wedding at your resort. We were told that upon checkout we could get our deposit refund pushed through fast, so that's what I did and gave the bank details, 3 days later still pending, what's the point in offering it then? We have stayed in a lot of 5 star resorts and this stay would be rated a 4 star holiday at absolute best!!
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