Mantra in the Village Port Douglas

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Mantra in the Village Port Douglas

Customer review rating (ALL Rating) 4.4/5 298 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Spacious, self-contained apartments

  • Walking distance to golden beaches

  • Close to restaraunts and bars

  • Walking distance to main attractions.

Hotel location

Mantra in the Village Port Douglas

Cnr Grant Street And Warner, Street
4877 PORT DOUGLAS
Australia

  • By plane

    CAIRNS AIRPORT At 65km / 40 miles

GPS:-16.483072, 145.463404

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Wi-Fi

Pool

Our accommodation(s)

Mantra in the Village hotel offers stylish hotel rooms and self-contained 1 and 2 bedroom apartments to suit singles, couples, families and groups. All rooms are equipped with modern conveniences including air conditioning, ceiling fans, WiFi (fees apply) TV with Foxtel and DVD.

Hotel Room

  • Max. number of persons: 2
  • Area: From 36 / 387 sq ft
  • Coffee/tea making facilities

Our guest reviews

Our guest reviews for
Mantra in the Village Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  298 reviews

TripAdvisor Rating  3.5/5  340 reviews

2 Nights in Port Douglas

Customer review rating 4.5/5

Michael Friends - Confirmed reviews ALL

Excellent

Dear Michael, Thank you for your review of Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra In the Village Team

Great location and comfortable accomodation

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Had two bedroom, two bathroom apartment which worked well for two couples. Good table on balcony where four of us could share a drink and takeaway. Pretty pool which was a little small but as there were no children it was a good experience. Staff were always helpful at reception. Very convenient location in the heart of Port Douglas

Dear Michele, We very much appreciate your comments regarding your stay in the two bedroom suite at Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad C. and Team

Great location

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Great stay and accomodation was awesome

Dear Jenny, Thank you for your great review! We are glad that you had an awesome stay with us. We look forward to welcoming you back to Mantra in the Village in the near future. Sincerely, Brad C. and Team

Great location

Customer review rating 3.5/5

Randal Families - Confirmed reviews ALL

Great spot. Nice enough rooms and features. Pool is small but nice enough. Reception for phones is patchy at times and on our stay their WiFi was down making it hard to work.

Dear Randal, Thank you for your review! We are glad that you enjoyed your stay and our convenient location. I sincerely apologise for the lack of WIFI, I understand this is an important factor for any stay. I do hope we can welcome you back to Mantra in the near future. Sincerely, Brad C. and Team

A littleGem

Customer review rating 4.5/5

Ian Couples - Confirmed reviews ALL

We had stayed here before and sought similar experience in rainforest setting but with easy access to beach and walking distance to village along beach front track, Although weather inclement, sheltered patio allowed outdoor seating overlooking pool area through tropical rainforest garden. A very reasonably priced accommodation

Dear Rosalie & Ian, We very much appreciate your comments regarding your stay at Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Your description of the resort as a 'Little Gem' is perfect! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad C. and team

Excellent position

Customer review rating 5.0/5

Carolyn B. Friends - Confirmed reviews ALL

It was a great position and the dual key access was brilliant We were close to the coffee shops etc

Dear Carolyn, We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra In the Village Team

Great overnighter

Customer review rating 4.5/5

Deidre B. Families - Confirmed reviews ALL

We have stayed here before and would do again. Staff were lovely and the room was very clean. One complaint was there was only one glass and one of the coffee cups had a chip out of it. We had room 28 and we would recommend that the pillows be replaced as they are like sandbags. We would certainly return as overall this Mantra is excellent and we don’t like to complain. These are not serious issues but if resolved would improve the stay.

Dear Deidre, We very much appreciate your comments regarding your stay at Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. will pass onto our Housekeeping team about the glass and coffee cup, thank you for the feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad C. and team

Very good size unit and in a great position

Customer review rating 3.5/5

John A. K. Couples - Confirmed reviews ALL

The only disappointment was having to pay for hi fi

Dear John and k., We very much appreciate your comments regarding your stay at Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad C. and Team

Well situated.

Customer review rating 4.0/5

Caroline Families - Confirmed reviews ALL

Our stay in the mantra was pretty great. Staff were friendly, the rooms were generous sized, I also liked that our apartment came with a washer/dryer and fully equipped kitchen (minus oven though- bit that’s ok). What would have been nice would have been a fan in the bathroom, if the pool was maybe a little bigger (and more attended to- e.g. some tiles were missing and looked a little discoloured). Other than that was a great stay and overall great value for money.

Dear Caroline, Thank you for taking the time to tell us about your experience at the Mantra in the Village Port Douglas. We are so glad that you enjoyed your stay with us but also sorry that your experience with the pool did not meet some expectations. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your review, and it is our hope that you will give us the opportunity to have you stay with us again! Sincerely, Eliza, Mantra in the Village.

Great stay

Customer review rating 4.0/5

Denise S. Couples - Confirmed reviews ALL

Reception were friendly and helpful and the room was large and well appointed with lovely views of the beach. What more you ask.

Dear Denise Thank you for your great Review! We are glad that you enjoyed your stay, the large room, friendly staff and the views. We look forward to welcoming you back to Port Douglas and Mantra soon. Sincerely, Brad C. and Team

Good location, uncomfortable bed.

Customer review rating 2.5/5

Alex H. Business - Confirmed reviews ALL

I do not understand why they decide to push to single beds together to make a “king”. All the occurs is a terrible divide in the middle, either make it a king mattress on top or just go with a queen cos it’s a cop out, disappointing and I won’t be staying again if that wasn’t changed.

Dear Alex, Thank you for taking the time to tell us about your experience at Mantra in the Village Port Douglas. I am sorry that the bedding was less than ideal. All of our 1 Bedroom apartments have the King Split bed, enabling guests who require single beds for their stay this option. I apologise that this has impacted on your stay with us. I appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brad C.

Location was great, but overpriced facilities!

Customer review rating 3.5/5

Amandac Families - Confirmed reviews ALL

Apartment was extremely small, the balcony door & shutters weren't working. Was very noisey! And the shower upon our welcome was disgusting. Didn't look like it had been cleaned at all for some time. I took photo's as evidence. I had to ask for a bin for the apartment & we weren't supplied enough bathroom towels for our family. Beds were comfy but the street noise wasn't great. Definitely do not think it's worth the money we paid per night.

Dear Amanda, Thank you for taking the time to tell me about your experience at Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have personally tasked our Maintenance and Housekeeping departments to investigate the feedback from your stay. We appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brad C.

Great location, Spacious, Safe

Customer review rating 4.5/5

Helena A. Families - Confirmed reviews ALL

Lovely staff

Dear Helena, We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eliza, Mantra in the Village.

Excellent stay

Customer review rating 5.0/5

David Couples - Confirmed reviews ALL

Nicely appointed room, great location. Clean, safe and excellent service upon arrival.

Dear David, We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas, we are glad you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location but a little older apartment

Customer review rating 4.0/5

Sarah Families - Confirmed reviews ALL

Perfect location, great staff. The reception was not often manned but easy to get assistance from nearby Mantra. Pool needs maintenance we all cut our feet on sharp edges.

Dear sarah c., Thank you for taking the time to tell us about your experience at the Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very disappointed

Customer review rating 1.0/5

Abbie W. Couples - Confirmed reviews ALL

Arrived at the hotel to a room that was outdated, had burn marks on the carpet, smallest ever shower with a broken shower head and no view out the windows. In fact the view was blocked out by plants so no sunlight could even get in. For the mantras standards and for what I paid on our wedding anniversary I was extremely disappointed.

Dear Abbie, Thank you for taking the time to tell us about your experience at Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I appreciate the feedback in relation to the shower head, we will ensure this is replaced, and would have had this repair done if informed. The plants are there to provide some privacy from the pool area, but I can understand how this impacts the sunlight into the unit. I am sorry that your anniversary was not as memorable as you would have liked. If you decide to return to Port Douglas in the future, please feel free to contact me direct so we can regain your trust and provide a much more enjoyable stay. Sincerely, Brad C.

Spacious and comfortable

Customer review rating 4.0/5

Mary Families - Confirmed reviews ALL

We enjoyed the spacious rooms and facilities. Some cutlery was missing and one fan we couldn’t change the speed. Apart from that it was great.

Dear Mary, We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the cutlery and fan I shall pass the feedback on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra In the Village Team

Middle of the city in Port Douglas

TripAdvisor rating 4.0/5

MilduraMarv TripAdvisor review

A little older however clean and functional, great middle of the city location with helpful staff and mtce crew - pool was good. An issue with the door handle was fixed next morning although only because I approached the mtce guy, he hadn't got the memo from the night manager.

Dear MilduraMarv, Thank you for your lovely review of our hotel. We appreciate your feedback and we are glad that you enjoyed our central location and helpful service. We hope to welcome you back in the near future. Kind regards, The Mantra in the Village Team

A bit disappointed

TripAdvisor rating 2.0/5

crackerscrew TripAdvisor review

Stayed at the same property a few weeks ago but a different room was all good. But the room I was in this time was not good - looked like mould on the ceilings, toilet was continually leaking and refilling during the night (noisy), the exit light was flashing outside of the window all night creating a strobe light (fortunately most of this could be blocked out by shutters), Internet difficult to log into and kept dropping out. Late check out was good.

Dear crackerscrew, Thank you for taking the time to review your recent stay at Mantra in the Village. It is pleasing that the location of the hotel, value and service was good during your stay. I note your comments in regards to the room issues and I will investigate these immediately. I appreciate the feedback so that we can ensure we improve the rooms for you or any of ourguests. Sincerely, Brad c. and Team

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