Mantra in the Village Port Douglas 4 stars

Customer review rating (ALL Rating) 4.2/5 247 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Experience the epitome of space and comfort in our expansive self-contained apartments.

  • The village setting means you are close to all the excitement of the Port Douglas esplanade

  • Looking to book a tour or experience? Head on down to our tour desk to make the process easy!

  • Our friendly reception team is there to make your stay as comfortable as possible

  • Immerse Yourself in the Allure of a Luxurious Outdoor Tuscan-Inspired Heated Pool

Our accommodation(s)

Room

Hotel Room

  • 2 persons
  • 36 / 387 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Mantra in the Village Port Douglas

Cnr Grant Street And Warner, Street
4877 PORT DOUGLAS
Australia

GPS:-16.483072, 145.463404

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

For those days you want to relax at the resort why not take a dip in the heated outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  247 reviews

TripAdvisor Rating  3.5/5  369 reviews

Good location

Customer review rating 3.5/5

Nigel S. Friends - Confirmed reviews ALL

Nice room for 4 adults with easy walk to town and beach. Kitchen a bit basic with no coffee machine. The room (21) had no natural light so dark and had no windows that you could open without the humidity coming in. Apart from that it was a cool area to sleep and recharge.

Customer review rating 1.0/5

Louise Couples - Confirmed reviews ALL

We stayed for new years Eve . By 1am the power had gone out in our room . The room was so hot that we could not get any sleep and we left at 5am. When we left we noticed other rooms did have power . We know this is not your fault but I think we should receive another nights free stay . I did email the hotel but have not had a response as yet .

Dear Louise W., Thank you for taking the time to tell us about your experience at the Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, great room facilities

Customer review rating 5.0/5

R M. Couples - Confirmed reviews ALL

We had to change our reservation due to a death in the family, your staff were very understanding and changed our booking. The room cost was lower on the new date, so we could upgrade for the same cost on the new date.

Dear R Mussoo, Thank you for your review of Mantra in the Village Port Douglas. We are delighted to hear that you found our location and room facilities to be great. Furthermore, we are grateful that you were happy with our staff's understanding in relation to your change of reservation. It is wonderful to hear how our team was able to assist you with the necessary changes and upgrade while keeping your room cost the same. Nothing is more important than family, and we thank you for choosing us during this difficult time. We strive to ensure that our guests receive a friendly and helpful experience every time they visit us, and we appreciate that you have taken the time to let us know about yours. We hope to have the pleasure of welcoming you back in the future. Sincerely, Mantra in the Village Port Douglas Team

Location ,location relaxing

Customer review rating 5.0/5

Kevin K. Couples - Confirmed reviews ALL

We had a great mini break ,loved the suite we got .Suited our needs ,location ,easy walk to beach ,food ,shops .

Dear Kevin K., Thank you for taking the time to review your stay at Mantra in the Village Port Douglas. We are delighted to hear that you had a great mini break and that our suite suited your needs. We are especially pleased that you enjoyed our location - an easy walk to the beach, shops and food. Your positive feedback is very much appreciated. At Mantra in the Village Port Douglas, we strive to provide an exceptional guest experience, and your feedback helps us in continuing to improve our services for all of our guests. Thank you for your time and we hope to welcome you back again soon. Sincerely, Mantra in the Village Port Douglas Management

Fantastic location

Customer review rating 4.5/5

Jamie H. Couples - Confirmed reviews ALL

Terrific spot in Port. All you need for a short stay.

Dear jamie h., Thank you for taking the time to share your experience with us at Mantra in the Village Port Douglas. We’re pleased to hear that you enjoyed our fantastic location and were happy with all that we had to offer during your short stay. Your feedback is invaluable to us, and we strive to make sure each guest feels welcome and comfortable during their stay. Thank you again for your review. We look forward to welcoming you back soon! Sincerely, Mantra in the Village Port Douglas Management

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Other web-users rate our hotel

  • 165 reviews 9.5/10 Location
  • 213 reviews 6/10 Room
  • 104 reviews 6/10 Service
  • 5 reviews 6/10 WiFi
  • 116 reviews 5.4/10 Comfort
  • 72 reviews 4.7/10 Cleanliness
  • 60 reviews 4.1/10 Amenities

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