Mantra in the Village Port Douglas 4 stars

Customer review rating (ALL Rating) 4.1/5 164 reviews

Mantra in the Village Port Douglas - Image 1
Mantra in the Village Port Douglas - Image 2
Mantra in the Village Port Douglas - Image 3
Mantra in the Village Port Douglas - Image 4
Cnr Grant Street And Warner, Street, 4877 PORT DOUGLAS, Australia

Description

Hotel extras

  • Experience the epitome of space and comfort in our expansive self-contained apartments.

  • The village setting means you are close to all the excitement of the Port Douglas esplanade

  • Looking to book a tour or experience? Head on down to our tour desk to make the process easy!

  • Our friendly reception team is there to make your stay as comfortable as possible

  • Immerse Yourself in the Allure of a Luxurious Outdoor Tuscan-Inspired Heated Pool

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Mantra in the Village Port Douglas

Cnr Grant Street And Warner, Street
4877 PORT DOUGLAS
Australia

GPS:-16.483072, 145.463404

Telephone
Fax +61 7 4084 2333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

For those days you want to relax at the resort why not take a dip in the heated outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  164 reviews

TripAdvisor Rating  3.5/5  373 reviews

Well located but with a few tweaks it could even be better!

Customer review rating 4.0/5

Silvia M. Friends - Confirmed reviews ALL

Our stay at the Mantra in the Village in Port Douglas was generally good experience. The location is fantastic—right in the heart of Port Douglas, close to shops, cafes, and the beach, making it easy to explore without needing to drive. The room itself was spacious, which made our stay comfortable and enjoyable, especially after long days out.

Dear SILVIA M., We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great shoes! Great assistants!

TripAdvisor rating 5.0/5

margiel885 TripAdvisor review

Great show shop with trendy shoes, sandals and thongs. A great range, although the assistant told me they are all imported shoes. That was the only downside. But I got myself a lovely comfortable pair of sandals. The assistants were very helpful and assisted me with my shoe fittings. Very friendly shop with great shop attendants.

disappointing

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

dirty pillow.... dated interior.... put family with noisy children right next to us even though there were many empty rooms.... no chairs inside

Thank you for your feedback! We truly appreciate you taking the time to share your experience. We're sorry to hear that your stay didn’t fully meet expectations, but we value your input as it helps us improve. Regarding the room placement, we strive to ensure all guests have a peaceful and pleasant stay, we will in the future assure this is look in line with our arrival call. Hope you give us another chance in the future. have a wonderful week, Eddie Front Office Manager

Excellent location

Customer review rating 5.0/5

Brent G. Friends - Confirmed reviews ALL

A great 2 bedroom with spa bath and easy stroll to Macrossan. As a wheelchair user the rooms were easily accessed, and the bathroom was accessible. Mocka's Pies directly underneath great for a brekky pie and coffee.

Dear Brent G., We very much appreciate your comments regarding your stay at the Mantra in the Village Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointing experience compared to usual Mantra

Customer review rating 2.0/5

Laurent T. Couples - Confirmed reviews ALL

Total absence of human interaction Unpleasant arrival process at night No recognition of an elite status

Dear LAURENT T., Thank you for taking the time to tell us about your experience at the Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. To ensure your Loyalty status is noted, it is best for you to book direct or through the Accor website - that way we are advised and can facilitate the loyalty program. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 113 reviews 9.5/10 Location
  • 148 reviews 6.8/10 Room
  • 81 reviews 3.6/10 Service
  • 48 reviews 5.6/10 Cleanliness
  • 33 reviews 7/10 Pool
  • 33 reviews 4.7/10 Amenities
  • 14 reviews 5.6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.