Mantra in the Village Port Douglas 4 stars

Customer review rating (ALL Rating) 4.3/5 436 reviews

ALLSAFE approved hotel

Information message

Mantra in the Village Port Douglas
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+ 7 Services

Hotel extras

  • Located in the city centre

  • Spacious, self-contained apartments

  • Walking distance to golden beaches

  • Close to restaraunts and bars

  • Walking distance to main attractions.

Hotel location

Mantra in the Village Port Douglas

Cnr Grant Street And Warner
Street
4877 port douglas
australia

Fax: (+61)7/40842333

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 65km / 40 miles - Shuttle paying

GPS:-16.483072, 145.463404

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Shuttle
  • Air conditioning
  • Wi-Fi

One pool

Our accommodation(s)

Mantra in the Village hotel offers stylish hotel rooms and self-contained 1 and 2 bedroom apartments to suit singles, couples, families and groups. All rooms are equipped with modern conveniences including air conditioning, ceiling fans, WiFi (fees apply) TV with Foxtel and DVD.

Hotel Room

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Mantra in the Village Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

436 reviews

TripAdvisor Rating 3.5/5

335 reviews

Well located

Customer review rating 4.5/5

Karina Families - 28/11/2021 Confirmed reviews ALL

Lovely and clean and spacious with good kitchen facilities. Lovely to cool off in the pool and right in the town with easy access to all restaurants and shopping

Dear Karina, Thank you for taking the time to share your feedback. We are glad that you enjoyed our lovely pool and the location of our hotel. We hope to welcome you back to our hotel very soon! Kind regards, The Mantra in the Village Team

Great location, great service

Customer review rating 5.0/5

Anthony L. Couples - 27/11/2021 Confirmed reviews ALL

We stayed for 5 nights in a 1 bed spa room, it was extremely clean on arrival and was very roomy, if we needed anything at anytime the staff were more than happy to help and did so straight away. Unfortunately the pool was undergoing renovations for a few days of our stay, but we were able to use the Mantra Heritage pool which was next door, really gave us two resorts.

Dear Anthony, Thank you for your lovely review! We are glad that you enjoyed your stay and our location and service. We appreciate your business and look forward to your return! Kind regards, The Mantra in the Village Team

Excellent location Great Service

Customer review rating 4.5/5

Dale C. Friends - 22/11/2021 Confirmed reviews ALL

Even with the pool under maintenance and not being notified, we enjoyed using the very close by Mantra Heritage pools. Our room was easily changed when we asked for a street view with a balcony spa. Nothing was too difficult.

Dear Dale, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our central location. It was a pleasure to accommodate you and your group, and we hope to see you again very soon! Kind regards, The Mantra in the Village Team

Great location

Customer review rating 4.0/5

Katjay Couples - 21/11/2021 Confirmed reviews ALL

We booked our stay while having a drink in a bar, just travelling from Cairns. 10 mins later we arrived before the lovely receptionist was about to leave our keys in the safe.. seemed like we were the only guests staying there. The king size bed was luxurious and I made good use of the spa bath. Was told the pool was undergoing work upgrade, no worries. Loved the easy access to the resturants and bars within easy walking distance. Would stay there again.

Dear Kath, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our central location. We hope to see you again very soon! Kind regards, The Mantra in the Village Team

Good stay

Customer review rating 4.0/5

Juan/ J. D. Couples - 14/11/2021 Confirmed reviews ALL

Just bed was uncomfortable, I recommend changing mattress.

Dear Juan and Jose, Thank you for taking the time to share your feedback; we will pass it on to the relevant departments. We are glad that you enjoyed your stay and we hope to welcome you back to our hotel very soon! Kind regards, The Mantra in the Village Team

Needs a bit of attention

Customer review rating 3.0/5

Aaron D. Families - 10/11/2021 Confirmed reviews ALL

Fans that don’t work, air conditioning in bedroom did not work, sticky floors, and pool closure unannounced during planned maintenance.

Dear Aaron, Thank you for taking the time to tell us about your experience at Mantra in the Village Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, including maintenance checks of all appliances including Air Conditioners for our All Loyalty Members. The scheduled maintenance for the pool works was set for commencement on the 9th November. Due to a contractor miscommunication he commenced work on the 8th, hence the issue with noise and the reason our guests, including yourself did not receive the information. I do apologise for that oversight as this would definitely have impacted your last night with us. If I may offer a refund on your last 2 nights accommodation as a gesture of good will for a stay that we would have hoped to have been more memorable for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brad C.

Great location

Customer review rating 4.5/5

Anonymous Couples - 10/11/2021 Confirmed reviews ALL

Great place to stay, very central with everything we needed within walking distance

Dear Dominique, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our central location, and hope to see you again very soon! Kind regards, The Mantra in the Village Team

Very central

Customer review rating 3.5/5

Tropical T. Couples - 03/11/2021 Confirmed reviews ALL

Great sized rooms. Very convenient to everything Port Douglas offers.

Dear Sharron, Thank you for taking the time to tell us about your experience at the Mantra in the Village Port Douglas. I am glad that you enjoyed our central location and spacious suites. I am sorry that the cleanliness did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again in the near future! Kind regards, The Mantra in the Village Team

Well located

Customer review rating 4.5/5

Jacki Friends - 31/10/2021 Confirmed reviews ALL

Great central location, close to Shops, Restaurants, Marina, Apartment was surprisingly spacious, clean and quiet

Dear Jacqueline, Thank you for your lovely review! We are glad that you enjoyed your stay and our convenient location and spacious suites. We appreciate your business and look forward to your return! Kind regards, The Mantra in the Village Team

3 night Stay at the Village

Customer review rating 3.5/5

Mark Couples - 27/10/2021 Confirmed reviews ALL

Enjoyed a large spacious room in Early October 2021.

Dear Mark, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and your spacious suite. We hope to welcome you back to our hotel very soon! Kind regards, The Mantra in the Village Team

Wonderful service.

Customer review rating 5.0/5

John D. Couples - 20/10/2021 Confirmed reviews ALL

We cannot speak more highly of your excellent staff. From the moment we arrived until after we left we were treated with the utmost kindness. The service was always efficient, kind and prompt and we really appreciated the follow up calls to thank us for our visit. The apartment was clean and very comfortable located within walking distance to everything Port Douglas has to offer. May we particularly thank Emma and Kerry for helping us in so many ways.

Dear John & Anita, Thank you for your great review! We are pleased that you enjoyed your stay at our hotel; it was a pleasure to have you here for several weeks. We thank you for your kind comments which we will pass onto our staff. We hope to see you again very soon! Kind regards, The Mantra in the Village Team

Well located great staff

Customer review rating 5.0/5

Steve Couples - 18/10/2021 Confirmed reviews ALL

First class staff could not do enough for us a huge thank you to a lady Shantell

Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed the location and the customer service. We will pass your kind comments onto our staff. We hope to see you again very soon! Kind regards, The Mantra in the Village Team

Well located and clean

Customer review rating 4.5/5

Anonymous Couples - 17/10/2021 Confirmed reviews ALL

Extremely satisfied, but there were a couple of maintenance issues that need attending to: TV constantly pixelated. Shower leaked

Dear Edward, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the location of our hotel. Thank you for bringing these maintenance issues to our attention. We hope to see you again very soon! Kind regards, The Mantra in the Village Team

Great hotel

Customer review rating 5.0/5

Jennifer Friends - 16/10/2021 Confirmed reviews ALL

Great room Great location Great staff

Dear Jennifer, Thank you for your great review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind regards, The Mantra in the Village Team

Great location

Customer review rating 5.0/5

Geoffrey H. Families - 14/10/2021 Confirmed reviews ALL

Four nights in a very comfortable one bedroom/kitchenette/spa bath suite.

Dear Geoffrey, Thank you for taking the time to share your feedback. We are glad that you enjoyed your suite and the location of our hotel. We will pass your kind comments onto Shontelle. We hope to welcome you back to our hotel very soon! Kind regards, The Mantra in the Village Team

Clean and convenient

Customer review rating 4.5/5

Greg Families - 11/10/2021 Confirmed reviews ALL

Had an overnight stay. The receptionist was super helpful. The room was clean and tidy.

Dear Greg, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay and hope to welcome you back to our hotel very soon! Kind regards, The Mantra in the Village Team

Middle of the city in Port Douglas

TripAdvisor rating 4.0/5

MilduraMarv 30/07/2021 TripAdvisor review

A little older however clean and functional, great middle of the city location with helpful staff and mtce crew - pool was good. An issue with the door handle was fixed next morning although only because I approached the mtce guy, he hadn't got the memo from the night manager.

Dear MilduraMarv, Thank you for your lovely review of our hotel. We appreciate your feedback and we are glad that you enjoyed our central location and helpful service. We hope to welcome you back in the near future. Kind regards, The Mantra in the Village Team

A bit disappointed

TripAdvisor rating 2.0/5

crackerscrew 24/02/2021 TripAdvisor review

Stayed at the same property a few weeks ago but a different room was all good. But the room I was in this time was not good - looked like mould on the ceilings, toilet was continually leaking and refilling during the night (noisy), the exit light was flashing outside of the window all night creating a strobe light (fortunately most of this could be blocked out by shutters), Internet difficult to log into and kept dropping out. Late check out was good.

Dear crackerscrew, Thank you for taking the time to review your recent stay at Mantra in the Village. It is pleasing that the location of the hotel, value and service was good during your stay. I note your comments in regards to the room issues and I will investigate these immediately. I appreciate the feedback so that we can ensure we improve the rooms for you or any of ourguests. Sincerely, Brad c. and Team

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