Mantra PortSea Port Douglas 4 stars

Customer review rating (ALL Rating) 4.0/5 1,009 reviews

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Description

Hotel extras

  • Enjoy modern, spacious accommodation with our self-contained apartments.

  • Modern resort facilities include three stunning pools, gym and tennis court.

  • Located just a few metres from the beach, and a 15 minute stroll to the heart of Port Douglas.

  • We are a spacious hotel that can accommodate for large families and groups.

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 20 / 215 sq ft
  • Bedding 1 x King size bed(s)

Hotel location

Mantra PortSea Port Douglas

76 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.492078, 145.464633

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

POOL BAR

In true Tropical North-Queensland style, our swim-up pool bar is available for guests to grab a drink or small bite to eat. Lagoon Pool Bar will now operate on seasonal hours 12pm till 5pm Wednesday to Saturday. Beverages available 24/7 through Lobby.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,009 reviews

Customer review rating 5.0/5

Niki K. Friends - Confirmed reviews ALL

Helpful & friendly staff

Dear Niki Thank you for completing our Guest Satisfaction Survey and for giving us a perfect score! We are thrilled to hear that you enjoyed all aspects of your stay and truly appreciate your feedback. We’re especially pleased to know that you found our team helpful and friendly, as providing warm and attentive service is something we take great pride in. We look forward to welcoming you back to Mantra Portsea in the future. Warm regards, Mantra Portsea Team

Customer review rating 2.0/5

Jessica R. Couples - Confirmed reviews ALL

Photos on booking platform were deceiving. The front entry was beautiful but once you got past that it went downhill very quickly. Place felt outdated, corridors were dark and smelled stale. Gardens are terrible, pool was dirty with lots of leaves. Our room smelled musty so had to open doors and windows for a few hours to help rid the smell (some windows were broken also). Rooms also looked a lot bigger in the photos. Wouldn't stay here again

Dear Jessica Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. Your comments regarding the room condition, pool cleanliness, and overall presentation have been noted and will be shared with our team as we continually work to improve our guest experience. We appreciate your feedback and thank you for bringing these matters to our attention. Kind regards, Mantra Portsea Team

Customer review rating 4.0/5

Alexander B. Couples - Confirmed reviews ALL

Room was great but we asked for the floors to be cleaned as there was a really slippery residue on them. The front desk just said it was condensation which I replied that it definitely wasn't as you smell a Cleaning solution on the floor which is what was making it slippery. In the end nothing was done about it and we ended up having several minor slips. Everything else was great.

Customer review rating 5.0/5

Nina S. Friends - Confirmed reviews ALL

This is our third time staying with you at Mantra Portsea, twice in the last five months. We love the location, proximity to the town centre, facilities provided, quality and tidiness of the premises and the friendliness of all staff. It was the third time, but will not be the last 😉

Dear Nina, Thank you for your wonderful review. We are delighted to hear that you continue to enjoy the location, facilities, and the quality and tidiness of our property, as well as the friendliness of our team. It is always a pleasure to welcome you back, and we are thrilled that you have chosen to stay with us multiple times. We look forward to welcoming you again for many more visits. Warm regards, Mantra Portsea team

Customer review rating 5.0/5

Maureen F. Families - Confirmed reviews ALL

It was a great stay. It came at the end of our trip from the UK to visit our daughter who is working in Aus. We had a fantastic holiday week. The hotel is very friendly and has everything that you need.

Thank you so much for your lovely review. We’re delighted to hear you had a fantastic holiday visiting your daughter here in Australia — what a special reason to travel all the way from the UK! It’s wonderful to know you found the hotel comfortable, friendly, and well-equipped for your stay. We truly appreciate you choosing to stay with us at the end of your trip and hope we have the pleasure of welcoming you back on your next visit down under. 🌴 Sincerely, Emelia Rockliff General Manager Mantra Portsea, Port Douglas

Other web-users rate our hotel

  • 368 reviews 9.1/10 Location
  • 738 reviews 6.2/10 Room
  • 600 reviews 7.7/10 Service
  • 17 reviews 2.5/10 WiFi
  • 379 reviews 4/10 Cleanliness
  • 329 reviews 8/10 Pool
  • 278 reviews 5.3/10 Amenities
  • 253 reviews 5.7/10 Comfort

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