Mantra on the Inlet Port Douglas 4 stars

Customer review rating (ALL Rating) 4.1/5 230 reviews

Mantra on the Inlet Port Douglas - Image 1
Mantra on the Inlet Port Douglas - Image 2
Mantra on the Inlet Port Douglas - Image 3
Mantra on the Inlet Port Douglas - Image 4
Cnr Wharf Street and Macrossan, Street, 4877 PORT DOUGLAS, Australia

Description

Hotel extras

  • Designated outdoor barbecue area in our landscaped gardens, overlooking the heated pool & spa

  • Featuring colonial style architecture, self-contained apartments with in-room internet access

  • Located between the famous World Heritage-listed attractions of the Great Barrier Reef

  • Port Douglas also boasts over 50 cafes and restaurants for plenty of options for eating out

  • The pristine Four Mile Beach less than five minutes walk from the main street of town

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 42 m² / 452 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Mantra on the Inlet Port Douglas

Cnr Wharf Street and Macrossan, Street
4877 PORT DOUGLAS
Australia

GPS:-16.481134, 145.462299

Telephone
Fax +61 7 4084 2333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

For those days you want to relax at the resort why not laze by or cool off in our outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  230 reviews

TripAdvisor Rating  3.7/5  378 reviews

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Received phone call to confirm booking/arrival, lady was lovely, even helped me get the same room again. The room chosen is excellent. Check in and departure is easy. Hotel is located very central, close to food, shops and inlet.

Hi Martin, Thank you for your stay with us and your excellent review! We are thrilled you loved the suite and that we could accommodate your wishes. We love our central location, so handy to everything! We look forward to hosting you again in the future, Kind Regards, Mantra Inlet Team

Good location

Customer review rating 5.0/5

Irvin S. Friends - Confirmed reviews ALL

Short stay, good view, great place. Had a bit of trouble getting in due to doorknob issue but nevertheless, the assistance provided was very good, Paula is the best!

Hi Irvin, Thank you so much for your kind words! We\'re so glad you enjoyed your short stay and the beautiful view. We\'re sorry about the initial trouble with the doorknob, but it\'s great to hear our team was able to assist quickly — Paula will be thrilled to hear your shoutout! You\'re always welcome back anytime! Kind Regards, Mantra Inlet Team

Customer review rating 4.0/5

Lyn Couples - Confirmed reviews ALL

Our initial room was not acceptable in size and layout. However your staff quickly rectified this with a move to an upgraded room for a cost. I think the late check out policy to charge an hourly rate is dreadful and most friends agree that it is totally unacceptable and out of touch. Your staffing and occupancy should dictate if a late check out is ok or not. This is important to Accor All members who live in driving distance.

Too many steps for elderly, otherwise all good.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

All good 👍

Hi Diane, We’re so glad to hear that you had an otherwise enjoyable stay! We do apologize for the stairs, and we understand how that could be inconvenient. If you plan to stay with us again please feel free to let us know, and we\'d be happy to assist in finding a more accessible room. We appreciate your feedback and hope to welcome you back soon! Kind Regards, Mantra on the Inlet Team

Room was good, but getting in was stressful

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

We stayed in a room that had a broken lock. Even after we knew the "trick" for the lock to turn, we had trouble with it and that added some stress to the experience. The hotel was also self-service check-in, but the phone that was supposed to connect us to a neighbouring hotel's staff didn't work. That also added to the stress. We basically harassed a poor cleaning lady while trying to figure out which phone number would lead us to get service. Thank you to the cleaning lady for sorting us out. I also want to say that none of this was the staff's fault, and once we reached them, they did a great job at helping us. But this was not an optimal experience with troublesome check-in and a broken door to our room.

Dear Sanni, Thank you for taking the time to share your feedback with us. We’re glad to hear that once you were able to connect with our team, they were able to assist you and you enjoyed the room in the end. We do understand how the issues with the lock and the phone system for self-service check-in could have been frustrating and we’ll be addressing them as a priority to ensure smoother experiences moving forward. We are very excited that we will soon be moving to swipe cards in order to improve all guest access. We really appreciate your understanding and look forward to the opportunity to welcome you back for a more seamless stay next time! Kind Regards, Mantra on the Inlet Team

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Other web-users rate our hotel

  • 172 reviews 9.2/10 Location
  • 212 reviews 6.3/10 Room
  • 99 reviews 5.5/10 Service
  • 96 reviews 2.3/10 Amenities
  • 77 reviews 5.2/10 Comfort
  • 59 reviews 4.3/10 Cleanliness
  • 8 reviews 10/10 Wellness Area
  • 8 reviews 2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.