Mantra on the Inlet Port Douglas 4 stars

Customer review rating (ALL Rating) 4.1/5 221 reviews

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Description

Hotel extras

  • Designated outdoor barbecue area in our landscaped gardens, overlooking the heated pool & spa

  • Featuring colonial style architecture, self-contained apartments with in-room internet access

  • Located between the famous World Heritage-listed attractions of the Great Barrier Reef

  • Port Douglas also boasts over 50 cafes and restaurants for plenty of options for eating out

  • The pristine Four Mile Beach less than five minutes walk from the main street of town

Our accommodation(s)

Book this hotel
Room 1

Room

Hotel Room

  • 2 pers. max
  • 42 / 452 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Mantra on the Inlet Port Douglas

Cnr Wharf Street and Macrossan, Street
4877 PORT DOUGLAS
Australia

GPS:-16.481134, 145.462299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

For those days you want to relax at the resort why not laze by or cool off in our outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  221 reviews

Customer review rating 2.5/5

Robert A. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your overall stay with us, but we are truly sorry that your arrival did not meet the high standards we strive to provide. We sincerely apologise for the cleanliness issues you encountered upon check-in and understand how disappointing this must have been after your journey. We appreciate your patience while our housekeeping team attended to the apartment on the second day, and we are pleased that the remainder of your stay was enjoyable. Your comments have been shared with our housekeeping team to ensure our arrival inspections are more thorough and consistent, so future guests receive the warm welcome they expect and deserve. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with the seamless experience you should have received from the moment you arrived. Kind regards, The Management Team

Customer review rating 4.5/5

Heather C. T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Alex N. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.0/5

Emma L. Couples - Confirmed reviews ALL

Dear Emma, Thank you for letting us know about the blanket and the sheets, I have passed this message to my housekeeping team as this is not acceptable for our standard, please receive our sincere apologies Hope on the future you can give us a chance to make it better. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 2.0/5

Louize G. Couples - Confirmed reviews ALL

Dear LOUIZE, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. We apologise that we couldn't meet the expectations this time, we usually offer complementary upgrade to our members when is possible but been fully booked this is not possible. We unfortunately cannot comment into the rest of the party as i don't know the exact situation or what it was booked. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 172 reviews 9.4/10 Location
  • 219 reviews 7.2/10 Room
  • 85 reviews 3.9/10 Service
  • 105 reviews 2.1/10 Amenities
  • 90 reviews 5.5/10 Comfort
  • 54 reviews 5.2/10 Cleanliness
  • 10 reviews 4.1/10 Food

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