Mantra on the Inlet Port Douglas 4 stars

Customer review rating (ALL Rating) 4.1/5 226 reviews

Mantra on the Inlet Port Douglas - Image 1
Mantra on the Inlet Port Douglas - Image 2
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Cnr Wharf Street and Macrossan, Street, 4877 PORT DOUGLAS, Australia

Description

Hotel extras

  • Designated outdoor barbecue area in our landscaped gardens, overlooking the heated pool & spa

  • Featuring colonial style architecture, self-contained apartments with in-room internet access

  • Located between the famous World Heritage-listed attractions of the Great Barrier Reef

  • Port Douglas also boasts over 50 cafes and restaurants for plenty of options for eating out

  • The pristine Four Mile Beach less than five minutes walk from the main street of town

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 42 m² / 452 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Mantra on the Inlet Port Douglas

Cnr Wharf Street and Macrossan, Street
4877 PORT DOUGLAS
Australia

GPS:-16.481134, 145.462299

Telephone
Fax +61 7 4084 2333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

For those days you want to relax at the resort why not laze by or cool off in our outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  226 reviews

TripAdvisor Rating  3.5/5  377 reviews

Relaxing stay

Customer review rating 5.0/5

Angela A. Couples - Confirmed reviews ALL

Room was fantastic. Spa was great and loved that it had a small kitchen area so you could prepare a meal if you needed to. Close to eateries and pubs and other shops

Dear Angela, We very much appreciate your comments regarding your stay at the Mantra on the Inlet Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 3.0/5

Robyn S. Couples - Confirmed reviews ALL

We were disappointed with the fact that when we arrived there was no-one at reception. We waited and waited until a guest entered and told us that reception was not manned and we would have to use the phone located outside to organise a key for our room. This was not mentioned on the website. This is the first accomodation that we have not had reception manned. Very disappointing.

Dear Robyn, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

great location

Customer review rating 5.0/5

Brent P. Solo - Confirmed reviews ALL

great place ,easly to get to clean,everything works, be great if you had sky all channels

Dear Brent, We very much appreciate your comments regarding your stay at the Mantra on the Inlet Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 2.0/5

Sandra N. Friends - Confirmed reviews ALL

Luggage life broken and difficult to drag suitcases upstairs. No staff on reception to assist us.

Dear Sandra, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

easy location

Customer review rating 3.0/5

Cindy K. Friends - Confirmed reviews ALL

Nice large rooms bit noisy from Aircons from building next door, Luggage lift broken no easy after hrs entry as no key pass was provided

Dear Cindy, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 174 reviews 9.4/10 Location
  • 209 reviews 6.2/10 Room
  • 99 reviews 4.8/10 Service
  • 92 reviews 1.7/10 Amenities
  • 84 reviews 5.1/10 Comfort
  • 66 reviews 4.6/10 Cleanliness
  • 13 reviews 2.6/10 Pool
  • 9 reviews 3.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.