Mantra on the Inlet Port Douglas 4 stars

Customer review rating 4.1/5 184 reviews

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Mantra on the Inlet Port Douglas
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Room 1

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Hotel extras

  • Located in the city centre

  • Spacious, self-contained apartments

  • Walking distance to golden beaches

  • Close to restaraunts and bars

  • Walking distance to main attractions.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Private indoor parking
  • 100% non-smoking hotel
  • Air conditioning
  • CAIRNS AIRPORTPaying
Business services
  • Copy/print service availablePaying
Information message

Hotel location

Mantra on the Inlet Port Douglas

Cnr Wharf Street and Macrossan
Street
4877
port douglas
australia

Tel: +611300092872

Fax: (+61)7/40842333

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 65km / 40.39 miles - Shuttle paying

GPS :-16.481134, 145.462299

Our accommodations

Mantra on the Inlet is a colonial style resort offering compact Hotel Rooms with standard facilities, or more spacious 1 and 2 Bedroom Spa Suites with in-room kitchenette, laundry facilities, whirlpool spas and private timber balconies with a view. All room feature in-room entertainment with cable TV, wireless internet, air-conditioning, ceiling fans and tea and coffee making facilities.

Hotel Room

  • Max. number of persons: 2
  • Area: From 42 / 452 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Room

Our guest reviews for
Mantra on the Inlet Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

184 reviews

Nice location

Customer review rating 4.1/5

Anonymous Couples - 08/08/2020 Confirmed reviews ALL

The apartment was very nice. I was dissatisfied with the lack of communication and lack of reception. We spoke to Brad and let him know we were arriving in 1-2 hours and he said if he isn't there just ring the phone. I rang the phone and no one picked up after trying several times. I then rang the 1300 number and she couldn't find our booking. We then had to work out how to get our suit cases up to the top floor. During our whole week there, I went to check reception and there was no one there at any time. We had to ring the 1300 number to ask how we get the keys back to you. The stay and location was great. but not enough communication which made our stay have a level of stress.

Great location

Customer review rating 4.1/5

Summer H. Friends - 07/08/2020 Confirmed reviews ALL

Beds were comfortable, but not enough lighting. Big lamp didn't work.

Great location

Customer review rating 4.1/5

Vanda Friends - 05/08/2020 Confirmed reviews ALL

Clean and tidy apartment perfectly located in the heart of Port Douglas

Good location

Customer review rating 4.1/5

Vicky N. Couples - 04/08/2020 Confirmed reviews ALL

Check in & check out easy Room bathroom was clean Kitchen had all necessary equipment Only complaint would be the TV in the lounge is too small & no cable tv Only 4 channels Could you add Foxtel

Well located

Customer review rating 4.1/5

Anonymous Friends - 31/07/2020 Confirmed reviews ALL

On arrival no one in attendance at the hotel and very basic things missing from room which should be provided which was not caused by Covid 19 cut backs.

Great Room

Customer review rating 4.1/5

Christine L. Solo - 29/07/2020 Confirmed reviews ALL

Thoroughly enjoyed the room I was given, Spa Suite room 115. Walking distance to everything.

Great location, great size family room

Customer review rating 4.1/5

Megan Families - 27/07/2020 Confirmed reviews ALL

Room was great and so was the location. Only downside was there was no lift and having to walk up 2 flights of stairs was hard. The bag lift also wasn’t working properly so at one stage we had to carry all of our luggage up the stairs and back down. Also there was a busted light switch in the room which was a bit unsafe considering we had young kids and not all of the lights worked. Other than that we had a great time at the hotel and loved the location.

Ok stay in a great part of Port Douglas

Customer review rating 4.1/5

G. C. Couples - 26/07/2020 Confirmed reviews ALL

We ordered 2 x rooms but was not told at any time that there were no lifts. Both rooms were occupied by older than middle age couples, each group with multiple bags. Yes there were baggage lifts, but the moving in, the bag lift did not work and the leaving time the lift only worked once for only 1 couple. It was a huge effort on our part getting the bags up and down. Our spa did not work, the dryer didn't work and the remotes both needed new batteries which we changed and only the lounge remote worked. The unit was very close to everything we needed, food and drink venues and close to tours. Overall an average 4 night stay, mainly because of the stairs, only 1 key per unit and things not working correctly.

A great location to enjoy Port Douglas.

Customer review rating 4.1/5

Wally Couples - 23/07/2020 Confirmed reviews ALL

A pleasant 2 night stay right in the main street of Port Douglas with plenty of access to many food outlets. The apartment was big and airy with all needed appliances. Large balconies enabled relaxed atmosphere and excellant views. A in room spa was a real luxury.

Comfortable bed

Customer review rating 4.1/5

Damingarralinga Solo - 21/07/2020 Confirmed reviews ALL

I appreciated the late check out.

Great Location & Stay

Customer review rating 4.1/5

Anonymous Families - 19/07/2020 Confirmed reviews ALL

Enjoyed the stay, but lots of stairs being on the top floor.

Dear Kenneth, Thank you for your Review! We are glad that you enjoyed your stay. A property that has lift access is Mantra in the Village and may suit your next visit to Port Douglas better. Still conveniently located close to the centre of town, but no stairs. Sincerely, Brad C. and Team

Fantastic

Customer review rating 4.1/5

Jodi Families - 19/07/2020 Confirmed reviews ALL

Relaxing get away

Dear Jodi, Thank you for your review! We are glad that you enjoyed your stay and had a relaxing get away. We appreciate your business and look forward to your return. Sincerely, Brad C. and Team

Good location

Customer review rating 4.1/5

Kim P. Couples - 14/07/2020 Confirmed reviews ALL

Loved our accommodation, and we were close to everything.

Dear Kim, Thank you for your review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return to both Port Douglas and Mantra on the Inlet. Sincerely, Brad C. and Team

Well looked after

Customer review rating 4.1/5

Tim O. Couples - 13/07/2020 Confirmed reviews ALL

We live locally and stay at the Inlet on a regular basis, we enjoy the locality and the view. Rooms are well appointed, clean and comfortable. Special mention to Emma who works there and always takes the time to greet us and make sure we're ok, she also knows what rooms we like and does her best to accommodate us.

Dear Tim, Thank you for your great Review! We are glad that you enjoyed your stay, the clean and comfortable rooms and our convenient location. I will personally pass on your praise to Emma. We appreciate your business and look forward to your return. Sincerely, Brad C. and Team

Faultless!

Customer review rating 4.1/5

Emma Couples - 13/07/2020 Confirmed reviews ALL

Every about the hotel is lovely, location is an added bonus and the service has been fantastic every time we have stayed. I left a very important item behind and the staff where able to locate it quickly and easily which meant the world to me. Beautiful, affordable and comfortable accommodation for any occasion.

Dear Emma. Thank you for your fantastic review! We are glad that you enjoyed everything about your stay including the service, affordability and our convenient location. We appreciate your business and look forward to your return. Sincerely, Brad C.and Team

Ok

Customer review rating 4.1/5

Chris Families - 09/07/2020 Confirmed reviews ALL

Very nice room

Dear Chris, Thank you for taking the time to tell us about your experience at Mantra on the Inlet Port Douglas. I am sorry that a few aspects your stay did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. COVID-19 has impacted staffing levels and we would request your understanding. We hope you will return to Port Douglas and allow us the opportunity to provide a better experience to you. Sincerely, Brad C. and Team

Great location

Customer review rating 4.1/5

Dan K. Families - 07/07/2020 Confirmed reviews ALL

Was a good first time. Out dated rooms but still good price

Dear Dan, Thank you for your review! We are glad that you enjoyed your stay and our convenient location. We appreciate your feedback in relation to the outdated rooms and the issues with the bag lift. Sincerely, Brad C. and Team

unclean

Customer review rating 4.1/5

Anonymous Couples - 07/07/2020 Confirmed reviews ALL

There was a brown smear on the bathroom tiles when we arrived along with no air con remote. We later found long black hairs in the sink and in the bath tub. The manager was nice, but walking into that did not start off our romantic weekend well.

Dear Paul, Thank you for taking the time to tell us about your experience at Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have spoken with the relevant departments in order to ensure that these issues are not repeated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Brad C. and Team

AWESOME HOLIDAY, GREAT PLACE TO STAY.

Customer review rating 4.1/5

Sharon R. Couples - 01/07/2020 Confirmed reviews ALL

We love Port Douglas and Mantra on the Inlet made it such a special holiday. Close to everything with such a beautiful deck to sit on and watch the sun go down. We loved everything about it and can't wait to come back.

Dear Sharon, We very much appreciate your comments regarding your stay at Mantra on the Inlet Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Brad C. and Team

Really bad room

Customer review rating 4.1/5

Alisdair Couples - 26/06/2020 Confirmed reviews ALL

Room was small, and not private. All that separated us from a popular thoroughfare were some loose louvres that when closed did not look substantial enough to create a barrier from prying eyes. To add to this the view from the room was the underside of some stairs giving the whole area a really grungy dark and unclean feeling. Having stayed at many a hotel and many am Mantra, this particular experience is the worst I have had at the price point.

Dear Alisdair, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I would encourage you to contact me directly if you return to Port Douglas so we can ensure your next stay is more enjoyable. Sincerely, Brad C. and Team

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