Mantra on the Inlet Port Douglas 4 stars

Customer review rating (ALL Rating) 4.2/5 216 reviews

Mantra on the Inlet Port Douglas - Image 1
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Description

Hotel extras

  • Designated outdoor barbecue area in our landscaped gardens, overlooking the heated pool & spa

  • Featuring colonial style architecture, self-contained apartments with in-room internet access

  • Located between the famous World Heritage-listed attractions of the Great Barrier Reef

  • Port Douglas also boasts over 50 cafes and restaurants for plenty of options for eating out

  • The pristine Four Mile Beach less than five minutes walk from the main street of town

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 42 / 452 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Mantra on the Inlet Port Douglas

Cnr Wharf Street and Macrossan, Street
4877 PORT DOUGLAS
Australia

GPS:-16.481134, 145.462299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

For those days you want to relax at the resort why not laze by or cool off in our outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  216 reviews

Customer review rating 2.5/5

Randell M. Couples - Confirmed reviews ALL

As a couple in our 50's, we appreciated the room size and layout. However, putting us in the room across the road from a pub, plus a pub on either side of the room, was quite a poor choice. I understand the location, however, the hotel did not appear full. Any other room on the other side would have been a hell of a lot quieter than the room we had. Finally got to sleep after 1am after celebrating our wedding anniversary was not good.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mantra Team

Customer review rating 4.5/5

Matt H. Couples - Confirmed reviews ALL

Lucky to grab a special at a great price. Very relaxed weekend making the most of all the facilities available. Great location.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Team

Customer review rating 2.5/5

Sue S. Couples - Confirmed reviews ALL

Good location, nice pool but not one at reception for the entire stay. No soap in the shower for the entire stay, some mould in the shower and almost ran out of toilet paper as only one roll was supplied.

Dear guest, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Team

Customer review rating 2.0/5

Gary C. Friends - Confirmed reviews ALL

Guys, no one to greet us, ACCOR Gold and the comment of its not mandatory to do upgrade or welcome items is at best a little disappointing. Sorry Sir we don't have any linen to do an upgrade is soft at best. On checking you were still selling one bedroom appts for the same night! Never saw a person who worked there just a note and empty desk. Not great guys at all. That said great location and will come back but this experience was not good.

Dear GARY C., Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Team

Customer review rating 3.0/5

Stephen N. Couples - Confirmed reviews ALL

As stated the location was great, the room itself was good, the room location very poor and no staff around also many steps.

Other web-users rate our hotel

  • 171 reviews 9.5/10 Location
  • 212 reviews 7.3/10 Room
  • 77 reviews 4.3/10 Service
  • 89 reviews 2.2/10 Amenities
  • 78 reviews 5.9/10 Comfort
  • 52 reviews 5.3/10 Cleanliness

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