Mantra on the Inlet Port Douglas 4 stars

Customer review rating (ALL Rating) 4.2/5 210 reviews

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Description

Hotel extras

  • Designated outdoor barbecue area in our landscaped gardens, overlooking the heated pool & spa

  • Featuring colonial style architecture, self-contained apartments with in-room internet access

  • Located between the famous World Heritage-listed attractions of the Great Barrier Reef

  • Port Douglas also boasts over 50 cafes and restaurants for plenty of options for eating out

  • The pristine Four Mile Beach less than five minutes walk from the main street of town

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 42 / 452 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

Mantra on the Inlet Port Douglas

Cnr Wharf Street and Macrossan, Street
4877 PORT DOUGLAS
Australia

GPS:-16.481134, 145.462299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

For those days you want to relax at the resort why not laze by or cool off in our outdoor pool and spa, the perfect way to enjoy Port Douglas' weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  210 reviews

Customer review rating 3.0/5

Julie S. Friends - Confirmed reviews ALL

No lift, we had booked this motel so that no one had to walk far as our party was mainly over 65 years old. At no time during calls to the motel and booking were we inform of this. Our room had a musky smell and no coffee cups.

Dear Julie, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The mention of stair only property is something that we always comment with our guest sorry this has been missed. Since we don't have a restaurant on site, we don't have access to drink vouches for our loyalty guest, but we provide a commentary room left in your fridge on arrival We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra inlet team

Customer review rating 4.5/5

Monique A. Couples - Confirmed reviews ALL

Easy to find & navigate to room. No lifts if you have mobility issues. Room was clean except for some dark residue near the spa (nothing overly yuck). Complete with everything you need for a comfortable stay. Some noise at night with the pubs around but otherwise really lovely.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Team

Customer review rating 4.0/5

Brett B. Couples - Confirmed reviews ALL

absolutely brilliant but the rooms are in need of an upgrade

Dear Brett, We very much appreciate your comments regarding your stay at the Mantra on the Inlet Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

David H. Families - Confirmed reviews ALL

The room was in a great location, walking distance to shops and restaurants. I found the bed too firm and struggled to sleep. The tv was old and didn't offer any streaming service (not a huge deal). Woke up to a tree lopper at 7am on Easter Saturday. Great room overall, just a few things that brought it down a few points.

Dear David, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 2.0/5

Stephen B. Friends - Confirmed reviews ALL

Disappointing, Tired rooms and unstaffed, not what was expected looking at the listing, and the maintenance /construction work was not mentioned either at check-in or prior. The 'view' is basically the roof of the adjoining properties and the noise of the Airconditioning and fans from other buildings not ideal.

Dear STEPHEN, Thank you for taking the time to tell us about your experience at the Mantra on the Inlet Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the time we did not have any notice of works happening of the property so must be another adjacent building doing repairs, unfortunately we cannot have knowledge of this if we are not informed. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra inlet team

Other web-users rate our hotel

  • 171 reviews 9.4/10 Location
  • 212 reviews 7/10 Room
  • 79 reviews 3.9/10 Service
  • 95 reviews 2.5/10 Amenities
  • 83 reviews 5.2/10 Comfort
  • 54 reviews 5.6/10 Cleanliness
  • 9 reviews 3.9/10 Food

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