Mantra Aqueous Port Douglas 4 stars

Customer review rating (ALL Rating) 4.5/5 851 reviews

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3 Davidson Street, 4877 PORT DOUGLAS, Australia

Description

Hotel extras

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

Our accommodation(s)

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.485091, 145.466119

Telephone
Fax +61 7 4099 0001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

4 pools

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  851 reviews

TripAdvisor Rating  4.0/5  1,689 reviews

Certificate of excellence 2023

Great location

Customer review rating 5.0/5

Dean Couples - Confirmed reviews ALL

Everything went well and it was a quiet place

Dear Dean, Thank you for your kind review! We're so pleased to hear that you enjoyed our great location and had a peaceful stay with us. We strive to provide a relaxing and quiet environment for all our guests, and it’s fantastic to know we succeeded in making your visit enjoyable. We look forward to welcoming you back on your next trip! Best regards, Emelia Rockliff General Manager, Mantra Aqueous

Well located and great rooms

Customer review rating 4.0/5

Scotty Solo - Confirmed reviews ALL

I had a great stay and the three front desk staff were brilliant. They were friendly, helpful and just really good people. The room was spacious and the pools and spa were fantastic. Only bad thing was that you can't access you Chrome or any other device though the TV(HDMI) which I needed to access for work purposes. This issue needs to be rectified asap. Apart from that, I can't say enough good things about my stay and will be back again.

Dear Scotty, Thank you for your fantastic review! We’re so happy to hear you had a great stay and that our front desk team made such a positive impression with their friendly and helpful service. It’s also wonderful to know that you enjoyed the spacious room and the pools and spa. I sincerely appreciate your feedback regarding the TV access. I understand how important it is to have the ability to connect devices for work, and I will be sure to look into this issue to make sure it’s addressed as soon as possible. We can’t wait to welcome you back for another memorable stay! Best regards, Emelia Rockliff General Manager, Mantra Aqueous

Great stay

Customer review rating 4.5/5

Kate Friends - Confirmed reviews ALL

Fantastic location close to shops and restaurants. Our room with pool access was lovely and the room was clean and comfortable. Receptionist was very friendly.

Dear Kate, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our fantastic location and found your pool-access room clean and comfortable. It’s also great to know that our receptionist made a positive impression with their friendly service. We look forward to welcoming you back for another great stay in the future! Best regards, Emelia Rockliff General Manager, Mantra Aqueous

Great location

Customer review rating 4.0/5

M. Couples - Confirmed reviews ALL

Staff were fabulous. Loved that we could get the small amenities when we needed. Get clean towels anytime.

Dear M., Thank you for your lovely review! We're so pleased to hear that you enjoyed our great location and found our staff to be fabulous. It's wonderful to know that the availability of amenities and fresh towels made your stay more comfortable and convenient. We hope to welcome you back again soon for another fantastic stay. Warm regards, Emelia Rockliff General Manager, Mantra Aqueous

Excellent location and pleasant staff.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Overall very happy apart from a constant mouldy smell in our appartment.

Thank you for your feedback, and we're delighted to hear that you were pleased with our location and the service from our team! It's great to know that overall, you had a positive experience. However, I’m very sorry to hear about the mouldy smell you encountered in your apartment. This is certainly not the standard we aim for, and I appreciate you bringing it to our attention. We’ll investigate the matter thoroughly to ensure this is addressed and prevented for future guests. We truly hope to welcome you back soon and provide an even better experience next time. Best regards, Emelia Rockliff General Manager, Mantra Aqueous

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Other web-users rate our hotel

  • 448 reviews 9.8/10 Location
  • 557 reviews 6.9/10 Room
  • 386 reviews 8.7/10 Service
  • 8 reviews 6.9/10 WiFi
  • 254 reviews 5.4/10 Comfort
  • 225 reviews 6.1/10 Cleanliness
  • 214 reviews 8.2/10 Pool
  • 82 reviews 8.1/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.