Mantra Aqueous Port Douglas 4 stars

Customer review rating 4.6/5 595 reviews
+ 6 Services
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Hotel extras

  • Location close to shops, restaurants & beach

  • 4 large swimming pools

  • Complimentary BBQs and common area

  • Spacious self contained apartments for long stays

  • Free carparking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Air conditioned
  • CAIRNS AIRPORTPaying
Leisure and activities
  • Outdoor unheated pool
Business services
  • Copy/print service available

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877
port douglas
australia

Tel: +611300092872

Fax: (+61)7/40990001

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 70km / 43.5 miles - Shuttle paying

GPS :-16.485091, 145.466119

Our accommodations

Mantra Aqueous on Port offers the choice of well-appointed Hotel Spa Rooms along with self-contained 1 Bedroom Apartments and 2 Bedroom Dual Key Apartments all with private balconies and spas, air-conditioning and ceiling fans, wireless internet access, cable TV, along with tea and coffee making facilities. For a little added luxury, book a 'Swim Out' room or apartment for your very own swim-out pool deck providing direct pool access. Lift access is available to all floors.

Spa Room

  • Max. number of persons: 2
  • Area: From 32
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Spa Swim Out Room

  • Max. number of persons: 2
  • Area: From 32
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom

  • Max. number of persons: 3
  • Area: From 72
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Swim Out

  • Max. number of persons: 3
  • Area: From 72
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom

  • Max. number of persons: 5
  • Area: From 115
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Swim Out

  • Max. number of persons: 5
  • Area: From 115
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Dual Key Swim Out

  • Max. number of persons: 5
  • Area: From 115
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our guest reviews for
Mantra Aqueous Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

595 reviews

Great stay

Customer review rating 4.6/5

Claire Couples - 18/02/2020 Confirmed reviews ALL

We had such a great time staying at the mantra Aqueous. We stayed in a swim out room and pretty much had the pool to ourselves the whole time we were there, the hotel is so quiet, the bed was super comfortable and the staff were friendly. Perfect location, close to both the beach and all the cafes and shops on Macrossan, only a short stroll down to the Marina. Already planning to come back again this year we loved it so much!

Great location, convenient to all Port Douglas has to offer.

Customer review rating 4.6/5

Jan B. Couples - 18/02/2020 Confirmed reviews ALL

From the first contact on arrival with the staff we were very impressed. Friendly, professional and welcoming. Nothing was to much trouble. That continued through out our 9 day stay at the hotel.

Great location!

Customer review rating 4.6/5

Victoria Friends - 17/02/2020 Confirmed reviews ALL

We arrived after hours and received clear instructions for gaining entry. Rooms were spotlessly clean and well stocked. Staff were friendly and helpful. Could not find fault with anything and will definitely recommend. Thank you.

Good location and value for money

Customer review rating 4.6/5

Troy S. Couples - 17/02/2020 Confirmed reviews ALL

Overall was a pleasant experience .Some maintenance work being conducted on the establishment but wasn't a hindrance

Great Location & Helpful staff

Customer review rating 4.6/5

Patsy Couples - 13/02/2020 Confirmed reviews ALL

Overall we loved our experience in Port Douglas staying at the Mantra. Some of the rooms are dated and have stained furniture. The walls and light fixtures and appliance fronts also need to be cleaned more thoroughly. We these updates and cleaned surfaces your rating would be a 10.

Dear Patsy Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Noted on the extra cleaning - will follow up asap - thank you! Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards, Jacquie

Well Located, Great Atmosphere, Very friendly Reception Staff

Customer review rating 4.6/5

Shania Couples - 12/02/2020 Confirmed reviews ALL

Arrived early and was granted earlier checkin at 1:30PM as the rooms were done. Once I entered the room it was cool, well lit and extremely clean and tidy. I loved my stay!

Dear Shania, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. Wonderful to hear you enjoyed your stay with us! Ginny would have been on the Front Desk when you checked in. And great you found the room to be to your satisfaction. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards, Jacquie

Excellent location

Customer review rating 4.6/5

Sue P. Friends - 10/02/2020 Confirmed reviews ALL

Stayed there many times love the place

Dear Sue, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback, especially from our return guests. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards, Jacquie

The best location in Port Douglas just behind the main street with pubs and restaurants galore.

Customer review rating 4.6/5

Tony Families - 10/02/2020 Confirmed reviews ALL

Excellent, friendly reception and maintenance staff. We had a small problem that was dealt with in minutes. I have already enquired about returning in a few weeks with my daughter and grandson from the UK (their first trip to Australia) and have recommended the property to lots of friends.

Dear Tony, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback, especially from our return guests. Thank you so much for the recommendations as well! Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards, Jacquie

Okay but could be better with minor touches

Customer review rating 4.6/5

Liz D. Families - 10/02/2020 Confirmed reviews ALL

Great location near beach and Main Street. Lovely lobby but halls and rooms resemble a cheap small apartment. Small things like broken handles on drawers and old dust on blinds, and bare walls, contribute to sense of mild neglect. Fix the broken furniture, get a decent bed covering, manage the housekeeper who cleans, and decorate walls. Again, small things that can make a big difference!

Dear Elizabeth, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. Great to hear you enjoyed the location and stay in Port Douglas. I totally agree with you on the little things (!) and we are working hard to improve standards further. The corridors are being painted as I type and standards set with housekeeping. I would love to add some more art to the walls as well, but that will be a little further down the track...We will soon be caught up and I will look at that. Thank you again for sharing your experience and your feedback. Do hope you can join us again one day soon Kind regards, Jacquie

Was disappointed. Paid to upgrade room and still disappointed

Customer review rating 4.6/5

Julie Families - 08/02/2020 Confirmed reviews ALL

Reception staff lovely and welcoming. Rooms over priced. Mouldy bin. Urine smelling sofa and drains

Dear Julie, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. Sorry to hear you found the sofa and drains to be malodorous! We strive to have our rooms clean and smelling sweet so that is unusual and a definite disappointment for us as well! I will look into the issues you identified; thank you for alerting me. Thank you again for sharing your experience. Do hope you will consider giving us another go in the future. Kind regards, Jacquie

Fabulous Stay, Excellent Location

Customer review rating 4.6/5

Tina Couples - 07/02/2020 Confirmed reviews ALL

Second time stay with Mantra Aqueous. Swim out apartment, love it Great, friendly service. Exceptionally clean room !

Dear Tina, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback, especially from our return guests. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards, Jacquie

Absolutely fabulous

Customer review rating 4.6/5

Anthony B. Couples - 04/02/2020 Confirmed reviews ALL

Everything was superb: the setting within port Douglas, the facilities in the room, the pool area, the friendliness and helpfulness of the staff The only thing we would recommend is the addition of a cafetière in the kitchen as there was no means of making proper coffee

Dear Anthony, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback - thank you so much! Yes we have added coffee machines to our One Bedroom Apartments, but not yet to the Hotel Rooms. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards, Jacquie

Good location

Customer review rating 4.6/5

Leah O. Families - 02/02/2020 Confirmed reviews ALL

I was really looking forward to staying with you at this Mantra as I love Mantra hotels however as soon as we walked in we realised it was a mistake. The room was like a caravan park unit. It was very small, the bench was basic and the plates in the cupboard under the sink were just propped next to the dish liquid. The tiny tv was insufficient and was THE only thing on the wall. The only thing on any of the walls. Not one picture or any decor at all. No vase, print or anything. The spa was nice when we got to use it as the tap fell off as it turned on and it took the two of us to fill it with one holding the tap while the other turned it then it took about an hour to fill. I must say the bathroom was good and the shower was good too. The staff were really nice and helpful. Paying for the location unfortunately which is disappointing. The resort is very tired.

Dear Leah, Thank you for taking the time to tell us about your experience at the Mantra Aqueous Port Douglas. I am so sorry to hear about your experience - please accept my apologies. Of course we strive to provide a superior service experience for every customer at Mantra. I will look into the issues you encountered in your room and address. Great to hear you found the staff to be friendly though - I'm sure they would have addressed the maintenance issues promptly although I appreciate these things don't always come to light at a convenient time. Anyway I will definitely look into that room to see what can be done. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Do hope you will give Mantra another go in the future. Kind regards, Jacquie

Great location and value

Customer review rating 4.6/5

Sabrina Families - 31/01/2020 Confirmed reviews ALL

A well maintained property in a great location. Perfect for the family vacation. Very friendly and accommodating staff. Especially Gigi front reception was very helpful.

Dear Sabrina, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Excellent stay

Customer review rating 4.6/5

Ray Couples - 30/01/2020 Confirmed reviews ALL

Very pleasant welcome, room larger than expected, swim out facility was as expected and very good. Very friendly reception staff who readily resupplied us. Lovely pool and inbuilt spa.

Dear Raymond, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Great Place Friendly Staff

Customer review rating 4.6/5

Tracy C. Couples - 29/01/2020 Confirmed reviews ALL

Had a lovely stay at Port Douglas. The accommodation is right around the corner from the main street. We had a Pool Side unit which was great as it was so humid that we swam often.

Dear Tracy, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Excellent

Customer review rating 4.6/5

Sue Couples - 29/01/2020 Confirmed reviews ALL

We stayed in a one bedroom swim up apartment. Loved having the large room with lots of kitchen utensils provided plus laundry! Plenty of space and the convenience of being able to sit outdoors and hop into the pool from your room. The location is great just being near the main street and a few minutes walk in either direction to the Marina or Four Mile Beach. We hired a car and had free parking in the basement. I would definitely stay again.

Dear Sue, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Excellent location. nice clean unit.

Customer review rating 4.6/5

Sue Friends - 29/01/2020 Confirmed reviews ALL

Helpful staff and nice, clean, quiet (and cool) unit made for a very pleasant stay. Within easy walking distance to heaps of cafes, pubs and bars. I would have preferred a cooler pool, but that is out of your hands and down to the sun which luckily was plentiful. Definitely would stay again if visiting Port Douglas.

Dear Sue, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Centrally located

Customer review rating 4.6/5

Peter Families - 29/01/2020 Confirmed reviews ALL

Mantra Aqueous, is centrally located, just walking distance from Port Douglas's main street and eateries. Staff at the Aqueous were amazing, nothing was too much trouble, and always greeted with a smile. Facilities were all clean, well presented and ideal for a family holiday. Would highly recommend.

Dear Peter, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Great location, loved the direct access to pool

Customer review rating 4.6/5

Jenny Couples - 27/01/2020 Confirmed reviews ALL

Was very happy with the apartment

Dear Jenny, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Great to hear you enjoyed the swim up deck! Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie
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