Mantra Aqueous Port Douglas 4 stars

Customer review rating (ALL Rating) 4.5/5 851 reviews

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Description

Hotel extras

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

Our accommodation(s)

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.485091, 145.466119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

4 pools

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  851 reviews

TripAdvisor Rating  4.0/5  1,690 reviews

Certificate of excellence 2023

great hotel

Customer review rating 4.5/5

Jd Families - Confirmed reviews ALL

clean, comfortable and well equiped room. central locatiion

Dear Jim, Thank you for your feedback! We're glad to hear that you had a comfortable stay and that the room and location met your expectations. We look forward to welcoming you again in the future! Sincerely, Emelia Rockliff General Manager Mantra Aqueous

Well located, very clean and rooms have all you need.

Customer review rating 5.0/5

Susan S. Solo - Confirmed reviews ALL

Brilliant location, close to swim nets and a short walk to all on Main street

Dear Susan, We very much appreciate your comments regarding your stay at the Mantra Aqueous Port Douglas. We’re so pleased to hear you enjoyed the convenience of the property’s location. It’s always wonderful to know our guests appreciate being close to everything. We look forward to welcoming you back soon! Sincerely, Emelia Rockliff General Manager Mantra Aqueous

Not bad stay.

Customer review rating 3.5/5

Sean Couples - Confirmed reviews ALL

The check in was very nice and David was friendly and helpful. He had to correct something with our booking. I had hoped that the info that it was my birthday would have been acknowledged as I put this in the special info when making the booking. I do understand that special occasions are not such a priority for Accor.

Dear Sean, Thank you for taking the time to share your experience with us. We’re delighted to hear that David provided friendly and helpful service during your check-in and was able to resolve the issue with your booking. I sincerely apologise that your birthday wasn’t acknowledged during your stay. While we strive to recognise and celebrate such occasions whenever possible, it seems we fell short in this instance. Please know that your feedback is valuable, and we will use it to improve our attention to guest details in the future. We hope you had a wonderful birthday nonetheless and would love the opportunity to make your next stay with us extra special. Sincerely, Emelia Rockliff General Manager Mantra Aqueous

happy

Customer review rating 5.0/5

Jay Couples - Confirmed reviews ALL

very professional, acknowledge status.

Dear Jay, Thank you for your fantastic rating! We’re thrilled to see you had a great experience with us. We truly appreciate your feedback and look forward to welcoming you back in the future for another excellent stay! Sincerely, Emelia Rockliff General Manager Mantra Aqueous

Wonderful getaway

Customer review rating 5.0/5

Belinda W. Families - Confirmed reviews ALL

Rooms were clean and looked recently repainted. Loved that we had full kitchen, washer, dryer etc supplied. Very comfortable stay. Have stayed here twice now. Will definitely be back!

Dear Belinda, Thank you for your lovely review! We are so pleased to hear you had a comfortable stay and appreciated the amenities in your room. It is wonderful to know you have chosen to stay with us twice already—we look forward to welcoming you back for another fantastic getaway! Sincerely, Emelia Rockliff General Manager Mantra Aqueous

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Other web-users rate our hotel

  • 449 reviews 9.8/10 Location
  • 557 reviews 7.1/10 Room
  • 385 reviews 8.8/10 Service
  • 8 reviews 8/10 WiFi
  • 260 reviews 5.6/10 Comfort
  • 224 reviews 6.4/10 Cleanliness
  • 214 reviews 8.2/10 Pool
  • 79 reviews 8.4/10 Wellness Area

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