Mantra Aqueous Port Douglas 4 stars

Customer review rating (ALL Rating) 4.5/5 779 reviews

Mantra Aqueous Port Douglas - Image 1
Mantra Aqueous Port Douglas - Image 2
Mantra Aqueous Port Douglas - Image 3
Mantra Aqueous Port Douglas - Image 4

Description

Hotel extras

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.485091, 145.466119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

4 pools

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  779 reviews

Customer review rating 4.0/5

Cecily C. Couples - Confirmed reviews ALL

Dear Cecily, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the great location, comfortable stay and heated pool. We’re sorry to hear you felt the furniture and unit were becoming tired. As the apartments are individually owned, furnishings and décor can vary between units, and any upgrades are at the discretion of each owner. We do appreciate your comments and will certainly pass your feedback on to the relevant owner. Thank you again for staying with us, and we hope to welcome you back in the future. Warm Regards, Donnie Hernandez General Manager

Customer review rating 4.0/5

Sharon E. Couples - Confirmed reviews ALL

Dear Sharon, Thank you for your lovely feedback. We’re so pleased to hear that the location was ideal for your stay and made things easier while you were recovering from surgery. It’s wonderful to know you enjoyed the convenience of the ground floor, self-contained unit and that your partner made good use of the pool for morning laps. We hope you’re recovering well and would love to welcome you both back for another relaxing stay in the future. Warm regards, Donnie Hernandez General Manager

Customer review rating 4.5/5

Brett M. Couples - Confirmed reviews ALL

Dear Brett, Thank you so much for taking the time to share such a wonderful review with us. We truly appreciate your kind words, and it means a great deal to our entire team to know that you enjoyed your stay. We’re delighted to hear that you loved the pool access, found the apartment clean and well equipped, and enjoyed our convenient location close to the beach, restaurants and bars. We’re also glad the pool towels and secure parking added to your experience. Reviews like yours are incredibly encouraging for our team. They motivate us to keep working hard and maintaining the high standards we strive for every day. Most importantly, it’s wonderful to know that the care and hard work of our team members are noticed and appreciated — that recognition means more than you might realise. Thank you again for choosing to stay with us. We genuinely appreciate your support and look forward to welcoming you back to Mantra Aqueous on Port for another enjoyable stay. 🌴😊 Warm regards, Donnie Hernandez General Manager

Customer review rating 4.5/5

Ian G. Couples - Confirmed reviews ALL

Dear Ian, Thank you so much for your kind words. It was truly my pleasure to assist you during such a difficult time. I really admired your calmness and strength throughout the situation, especially while your wife was in hospital. I’m glad I was able to pass on your situation to the team at Mantra Esplanade in Cairns so they could continue to look after you and make your stay as comfortable as possible. Please know that my thoughts are with you and Pam, and I sincerely hope she makes a speedy and full recovery. Wishing you both all the very best, and I hope to welcome you back again under much happier circumstances. Take care. Warm regards, Donnie Hernandez General Manager

Customer review rating 3.5/5

Marita S. Families - Confirmed reviews ALL

Dear Marita, Thank you for your message, and we’re very glad to hear that you enjoyed your stay and the apartment. We’re sorry to hear about the inconvenience you experienced with the appliances. We understand how frustrating it would have been to discover that your food had spoiled, particularly on your last day. Regarding the fridge, we had it checked after your departure and confirmed that the fridge itself was working correctly. We found that the power to the fridge had been switched off, which meant it was not operating at the time. We also note that the fridge issue was reported to us at around 5:00 pm on your last day. Had we been made aware of the issue earlier, we would have been able to attend promptly, investigate and rectify the matter, which may have helped prevent the food from spoiling. With regard to the dishwasher, the issue was addressed promptly. A replacement was approved by the unit owner and the new dishwasher was installed to ensure the apartment was properly equipped for your use. Thank you again for your understanding. We’re pleased that, despite these issues, you enjoyed your stay overall. Looking forward to welcome you and your family again next year! Warm regards, Donnie Hernandez General Manager

Other web-users rate our hotel

  • 478 reviews 9.9/10 Location
  • 579 reviews 7.5/10 Room
  • 421 reviews 8.4/10 Service
  • 14 reviews 6.4/10 WiFi
  • 236 reviews 8.8/10 Pool
  • 235 reviews 5.3/10 Cleanliness
  • 83 reviews 8.5/10 Wellness Area
  • 42 reviews 4.9/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Port Douglas Hotels