Mantra Aqueous Port Douglas 4 stars

Customer review rating (ALL Rating) 4.5/5 781 reviews

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Description

Hotel extras

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.485091, 145.466119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

4 pools

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  781 reviews

Customer review rating 4.5/5

Dave S. Couples - Confirmed reviews ALL

Dear David, Thanks so much for your lovely review! We're delighted you enjoyed our central location—close enough to stroll to the cafés, restaurants and shops, while still tucked away from the hustle and bustle. It's also great to hear you made the most of the apartment amenities, especially the washing machine and dryer, air conditioning, and your private deck. Most of all, thank you for your kind words about our friendly team. We'll be sure to share your feedback with them. We hope to welcome you back to Port Douglas for another relaxing stay soon! Warm Regards, Donnie Hernandez General Manager

Customer review rating 3.0/5

Elke V. G. Families - Confirmed reviews ALL

Dear Elke, Thank you for sharing your feedback. We're pleased you enjoyed our central location, though we're sorry to hear aspects of your stay didn't meet expectations. Cleanliness is something we take very seriously, so we're particularly concerned by your comments regarding the pillowcases and pillow inserts. Please accept our sincere apologies. This is certainly not the standard we strive to provide, and we've shared your feedback with our housekeeping team so it can be investigated and addressed immediately. We appreciate you bringing this to our attention and hope we'll have the opportunity to provide you with a much more enjoyable stay in the future. Kind Regards, Donnie Hernandez General Manager

Customer review rating 5.0/5

John W. Families - Confirmed reviews ALL

Dear John, Thank you for your lovely review! We're so pleased you enjoyed our central location, just a short stroll from Macrossan Street, and that our team helped make your stay enjoyable. As for the pool temperature, you've discovered one of hospitality's greatest balancing acts! 😄 We do heat our pools during the cooler months, but finding the "perfect" temperature for everyone—without giving our electricity bill a tropical meltdown—is no easy feat. We'll certainly keep an eye on it and do our best to keep it as comfortable as possible. We hope you and your family had a wonderful time exploring beautiful Port Douglas, and we look forward to welcoming you all back for another relaxing tropical getaway! 🌴☀️ Kind regards, Donnie Hernandez General Manager

Customer review rating 4.0/5

Ben B. Families - Confirmed reviews ALL

Dear Ben, Thank you for your lovely review. We're delighted you enjoyed the room, our facilities, and that our team helped make your stay a great one. A special thank you for mentioning Jimmy—he'll be thrilled to hear your kind words, and we'll be sure to pass your feedback on to him. We're sorry to hear the evenings were a little noisier than expected during the school holidays. It certainly is one of our busier times of year, but we appreciate you letting us know about the window seal in the master bedroom. As each apartment is individually owned, we'll pass your feedback on to the owner for review. We hope to welcome you back again soon—perhaps outside the school holiday rush for an even more peaceful tropical escape! 🌴😊 Kind regards, Donnie Hernandez General Manager

Customer review rating 4.0/5

Kathleen M. Couples - Confirmed reviews ALL

Dear Kathleen, Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed our central location and found your stay comfortable, even if it was only a brief visit. We also appreciate you bringing the musty smell in your room to the attention of our reception team. Thank you for letting us know. We have passed your feedback on to our housekeeping and maintenance teams so the apartment can be thoroughly inspected and addressed before our next guests arrive. We hope to have the opportunity to welcome you back to Mantra Aqueous for a longer stay next time. Kind regards, Donnie Hernandez General Manager

Other web-users rate our hotel

  • 483 reviews 9.8/10 Location
  • 582 reviews 7.5/10 Room
  • 415 reviews 8.3/10 Service
  • 15 reviews 6.7/10 WiFi
  • 234 reviews 8.9/10 Pool
  • 229 reviews 5.5/10 Cleanliness
  • 85 reviews 8.6/10 Wellness Area
  • 5 reviews 2.5/10 Breakfast

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