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Mantra Aqueous Port Douglas 4 stars

Customer review rating 4.6/5 666 reviews

Mantra Aqueous Port Douglas
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+ 6 Services
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Room 1

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Hotel extras

  • Location close to shops, restaurants & beach

  • 4 large swimming pools

  • Complimentary BBQs and common area

  • Spacious self contained apartments for long stays

  • Free carparking

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Air conditioned
  • CAIRNS AIRPORTPaying
Leisure and activities
  • Outdoor unheated pool
Business services
  • Copy/print service availablePaying

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877
port douglas
australia

Tel: +611300092872

Fax: (+61)7/40990001

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 70km / 43.5 miles - Shuttle paying

GPS :-16.485091, 145.466119

Our accommodations

Mantra Aqueous on Port offers the choice of well-appointed Hotel Spa Rooms along with self-contained 1 Bedroom Apartments and 2 Bedroom Dual Key Apartments all with private balconies and spas, air-conditioning and ceiling fans, wireless internet access, cable TV, along with tea and coffee making facilities. For a little added luxury, book a 'Swim Out' room or apartment for your very own swim-out pool deck providing direct pool access. Lift access is available to all floors.

Spa Room

  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Spa Swim Out Room

  • Max. number of persons: 2
  • Area: From 32 m² / 344 sq ft
  • Most of the accommodation: Terrace *

* Subject to availability

  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our guest reviews for
Mantra Aqueous Port Douglas

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

666 reviews

Great stay

Customer review rating 4.6/5

Theresa Couples - 03/07/2020 Confirmed reviews ALL

Enjoyed our stay. Room nice. Friendly staff. Mantra is close to the beach, shops , cafes and restaurants.

Top location, amazing staff, will definitley come back

Customer review rating 4.6/5

Pacey Couples - 30/06/2020 Confirmed reviews ALL

From checking in to checking out, our stay was fantastic! The staff are so friendly, the room was immaculate and well thought out. It is perfectly located walking distance between 4 mile beach and the main strip.

Great stay!

Customer review rating 4.6/5

Melissa Families - 30/06/2020 Confirmed reviews ALL

Great location, great facilities and service

Spoilt by a very dirty glass

Customer review rating 4.6/5

Roland W. Couples - 30/06/2020 Confirmed reviews ALL

The room and facilities were comfortable and fine but when I pulled out one of the wine glasses it was filthy and spoilt it, a small thing you might say but it’s the minor details that often leave a lasting impression

Dear Roland W., Thank you for taking the time to tell us about your experience at Mantra Aqueous Port Douglas. At Mantra we strive to provide a superior service experience for every customer; I am very disappointed to hear about the dirty glass. Please accept my apologies and be assured that we are taking the appropriate measures to address the problem and prevent future occurrence - our guests' safety is our number one concern so attention to detail needs to be heightened even further. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Jacquie

Great location, very clean

Customer review rating 4.6/5

Anonymous Couples - 29/06/2020 Confirmed reviews ALL

Hotel was in a great location with a very good sized balcony and great spa bath. Hotel was exceptionally clean and staff very very friendly.

Great location

Customer review rating 4.6/5

Sharon Couples - 28/06/2020 Confirmed reviews ALL

I stayed at the motel with my partner for a quick holiday. It is a great place and I’ve stayed here many times before. I was disappointed that guests next to my room (only 2 meters away) were smoking constantly and the smoke came into my room and prevented me from enjoying my balcony area. Smoking should be prohibited in the complex!! Apart from that it is a nice place and staff are nice.

Great location

Customer review rating 4.6/5

Mal Couples - 26/06/2020 Confirmed reviews ALL

Nice apartment close to everything with lovely helpful staff

Good clean comfortablev

Customer review rating 4.6/5

Allan H. Couples - 24/06/2020 Confirmed reviews ALL

Vvoery good

Customer review rating 4.6/5

Rob Q. Couples - 23/06/2020 Confirmed reviews ALL

Was good, some features in the room could do with a little fix up .

Very dirty , unhygienic standards on all surfaces

Customer review rating 4.6/5

Jd Solo - 23/06/2020 Confirmed reviews ALL

travelled fro a special occasion and chose as reviews were all good but my experience was a very dirty premise, the service lift from the carpark, the surfaces in my room and a bathroom sink which is cracked ??? and a toilet seat so old it is discoloured and edges worn, Fingerprints all over the gate pool from my room. the gunk build up on the kettle, I didn't want to touch anything, this was one /two star standard. was really disappointed by the standards and felt it was unhygienic. That level of filth could only build up over a long period of time, this could not result form a few days of not cleaning. The service lift is disgusting. I would never stay again or recommend it.

Dear Julia Thank you for taking the time to provide some feedback on your recent stay at Mantra Aqueous. Please accept my apologies for your experience and not meeting your expectations. I can assure you we take our guests’ safety extremely seriously and your experience is not the norm as you noted from our previous reviews. Our core housekeeping team has been working very hard over the quiet period to ensure all rooms are spring-cleaned and ready to receive our guests again. Obviously there is greater vigilance and expectation around cleanliness now and we strive to meet that expectation, so I will complete a full investigation of your complaint. We appreciate all feedback as an opportunity to improve and I thank you for alerting me to your experience. I will be in touch in the next day or so to discuss with you. Best regards, Jacquie

Great location, nice pools!

Customer review rating 4.6/5

Monique Friends - 21/06/2020 Confirmed reviews ALL

Amazing location, staff were friendly but misunderstood our request for our group of rooms to all be situated around the same pool, so there was a but of shuffling when we first got there. However cannot fault the service after that.

Comfortable stay

Customer review rating 4.6/5

Anonymous Friends - 20/06/2020 Confirmed reviews ALL

A clean room with many comforts and welcoming staff.

Well located and good atmosphere

Customer review rating 4.6/5

Sarah Couples - 17/06/2020 Confirmed reviews ALL

Well located, enjoyed that there was an underground parking lot we didn't have to pay extra for felt as my car was save. Loved the room it was very romantic and the whole place smelt good and had good atmosphere

Good location

Customer review rating 4.6/5

Anonymous Couples - 16/06/2020 Confirmed reviews ALL

It was good. Spa was nice and room was fine.

Great location easy access to shops and restaurants and most importantly the beach and PD’s Flagstaff Hill’s walking trail.

Customer review rating 4.6/5

Brenda Couples - 08/06/2020 Confirmed reviews ALL

Pleasant stay. Friendly staff.

Dear Brenda, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Apologies on the WiFi as we do normally include a passcode on check-in. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Great getaway

Customer review rating 4.6/5

Nicky Families - 08/06/2020 Confirmed reviews ALL

Very welcoming and accommodating.

Great Location, excellent rooms, lovely staff

Customer review rating 4.6/5

Heather Business - 03/04/2020 Confirmed reviews ALL

Excellent stay, welcoming staff, fabulous location. A pleasure to stay with you.

Dear Heather, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie

Great staff friendly an helpful .Also great location to all restaurants

Customer review rating 4.6/5

Mark R. Couples - 02/04/2020 Confirmed reviews ALL

Great resort as this was our second stay there will return . unfortunately we had to check out a few days early due to corona due to being from Victoria hopping we may get a credit for when we return cheers luv the swim up room we had thank again for a short but nice stay

Dear Mark Thank you for taking a few moments to review your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. I have checked your booking and it does appear a partial refund was processed as requested, but please do give us a call if it has not yet arrived in your account. I do hope you still enjoyed your time with us. Thank you again for sharing your experience. We look forward to welcoming you back again one day soon! Kind regards and safe travels, Jacquie

Great location, great pool

Customer review rating 4.6/5

Sarah Families - 31/03/2020 Confirmed reviews ALL

Staff were lovely, pool was great and perfect location to walk to the main street.

Dear Sarah, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. Thank you for the overall very good review and apologies again for the lack of guest WiFi in your room - it has certainly proven a challenge for our technicians. Appreciate your patience and look forward to welcoming you back again soon! Kind regards, Jacquie

Great Hotel in perfect location.

Customer review rating 4.6/5

Allan Couples - 29/03/2020 Confirmed reviews ALL

Thoroughly enjoyed our stay. Staff were exceptional. Would certainly come back here and would also recommend.

Dear Allan, Thank you for taking the time to provide feedback on your recent stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to welcoming you back again soon! Kind regards Jacquie
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