Mantra Aqueous Port Douglas 4 stars

Customer review rating (ALL Rating) 4.5/5 785 reviews

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Description

Hotel extras

  • Soak up the North Queensland sun in our four outdoor lagoon style pools.

  • Feel at ease with our secure undercover parking.

  • Treat yourself to a kid-free adventure with our child minding services.

  • Utilise our business centre with an internet lounge (note fees apply).

  • Stay up to date virtually with our in-room internet access.

Our accommodation(s)

Hotel location

Mantra Aqueous Port Douglas

3 Davidson Street
4877 PORT DOUGLAS
Australia

GPS:-16.485091, 145.466119

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

4 pools

If you feel like a swim there's no need to even pack a towel when you book a deluxe Port Douglas swim-out room. Simply walk out the door of your accommodation onto a sunny pool deck and relax on the sun lounge or slip straight into the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  785 reviews

Customer review rating 4.5/5

Trish S. Couples - Confirmed reviews ALL

Friendly, efficient staff. Thanks Blake, Rabi, and general manager (sorry i forgot his name). Thanks for husbands card & gift. I do wish hotels had staff that vacuumed under cushions & chairs !..not just your establishment but others too. If you move a chair or cushion always bits there

Dear Trish, Thank you so much for your lovely feedback. I am delighted to hear that you found our team friendly and efficient, and I will personally pass on your kind thanks to Blake and Nabi. They will be very pleased to know their efforts and hospitality made your stay more enjoyable, as well as that the gesture for your husband was appreciated. And my name is Donnie. It's a pleasure welcoming you in our property. I also appreciate your honest comments regarding housekeeping attention to detail. Your feedback about areas such as under cushions and chairs is very helpful and has been shared with our housekeeping team for review and improvement. Thank you again for taking the time to share your experience. It was a pleasure having you stay with us, and we look forward to welcoming you back again soon. Warm regards, Donnie Hernandez General Manager

Customer review rating 5.0/5

Clare P. Couples - Confirmed reviews ALL

Just an overall great stay for the week. Friendly, knowledgable staff, location is in easy walking distance to all the great restaurants and cafe’s, room was well laid out and had all the amenities required for a comfortable stay, comfy bed, ability to step out of our room straight into the pool is a winner!

Dear Claire, Thank you so much for your wonderful feedback. We’re delighted to hear you had an overall great stay with us and enjoyed the friendly and knowledgeable service from our team. It’s also fantastic to know you appreciated our central location, comfortable and well-equipped room, and especially the convenience of stepping straight into the pool from your room — a guest favourite! We truly appreciate you taking the time to share your experience and hope to welcome you back again soon. Warm regards, Donnie Hernandez General Manager

Customer review rating 4.5/5

Claire S. Couples - Confirmed reviews ALL

Loved our stay here. Reception staff were very friendly and helpful. Location was excellent. Room was satisfactory and we loved the direct access to the pool. Hope to return.

Dear Claire, Thank you so much for your lovely feedback. We’re delighted to hear you enjoyed your stay, especially the swim-out pool, direct pool access, and our excellent location. It’s also wonderful to know our reception team made a positive impression with their friendly and helpful service. We truly appreciate your comments and are glad your overall experience was enjoyable. We hope to have the pleasure of welcoming you back again soon. Best regards, Donnie Hernandez General Manager

Customer review rating 4.0/5

Lisa M. Couples - Confirmed reviews ALL

A great experience, although having rubbish/bottles/cans could be cleared a little more regular

Dear Lisa, Thank you so much for your feedback — we’re really glad to hear you had a great experience with us! Our lovely guests couple from SA! We’re sorry about the rubbish, bottles, and cans not being cleared as regularly. That’s definitely something we’ll pass on to our team to improve, as we want the whole property to feel clean and comfortable at all times. On a brighter note, we hope you had a wonderful birthday and wedding anniversary during your stay! It was a pleasure having you both with us for such a special occasion, and we’d love to welcome you back again to celebrate many more happy moments. Warm regards, Donnie Hernandez General Manager

Customer review rating 5.0/5

Wendy W. Couples - Confirmed reviews ALL

Hotel manager Donnie was super friendly and helpful. Great location in the middle of town. Pool access room was great

Dear Wendy, Thank you for your kind feedback. We are happy to hear that you enjoyed your stay, particularly our central location and the pool access room. It’s wonderful to know these aspects helped make your experience a great one. Thanks for the kind words. It's my pleasure to welcome you and assist you the best we can including the rest of my team. We love having guests like you. And this is why we chose this profession, because it fills our cup when we make people happy. We look forward to welcoming you back again soon. Warm regards,

Other web-users rate our hotel

  • 462 reviews 9.9/10 Location
  • 578 reviews 7.4/10 Room
  • 416 reviews 8.5/10 Service
  • 13 reviews 4.1/10 WiFi
  • 230 reviews 8.3/10 Pool
  • 230 reviews 6/10 Cleanliness
  • 78 reviews 8.9/10 Wellness Area
  • 39 reviews 4.2/10 Food

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