Mantra Heritage Port Douglas

Name: Mantra Heritage Port Douglas - ALL
Address: 16 Warner Street, PORT DOUGLAS, 4877, Australia
Telephone: +611300092872
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 608 reviews

16 Warner Street, 4877 PORT DOUGLAS, Australia

Description

We look forward to welcoming you to Mantra Heritage!

Brad Case, Hotel Manager

Mantra Heritage in the heart of Port Douglas, just 200 metres from the beach and a short stroll to Macrossan Street's award-winning dining precinct. Located just around the corner is the Port Douglas Wedding Chapel. An hour north of Cairns, you'll be in close proximity to the Great Barrier Reef, Daintree Ra inforest and all the amazing water and nature activities of the region. Rooms and suites nestled amongst saltwater pools, spas and lush gardens, with some offering private jacuzzis.

Hotel extras

Feel reassured with access to AXA medical teleconsultation free of charge
Complimentry BBQs and common area
Spacious self-contained apartments
Outdoor Pool and Spa
Close to restaraunts and bars

ALLSAFE approved hotel

Hotel location

Mantra Heritage Port Douglas

16 Warner Street
4877 PORT DOUGLAS
Australia

GPS:-16.482759, 145.462916

Telephone +61 1300 092 872

+61 7 4084 2333

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

In summary

On site

Swimming pool
Shuttle
Air conditioning
Wi-Fi

Pool

Non contractual photo

Our accommodation(s)

This ideal holiday accommodation located in the centre of Port Douglas offers direct access to Macrossan Street and is walking distance to Marlin Marina. Each of the stylish Hotel Rooms, 1 and 2 Bedroom Suites at Mantra Heritage include air conditioning, ceiling fans, internet access (charges apply) and cable TV, perfect for a tropical family holiday or couple's romantic getaway.

Room

Hotel Room

2 persons
42 m² / 452 sq ft

Bedding 1 x Queen size beds
Most of the accommodation: Balcony

Our guest reviews

Great location but the property requires attention

aripappas Couples - 1/29/2023 TripAdvisor review

Great location but the amenities require attention. The swim out room located in the smaller pool presents interesting challenges for the guests. The pool is rather shallow and it needs better access from the deck. There are no manageable steps and due to the depth one cannot dive in ( as per signs) and once in the pool it is rather difficult to get out particularly for older guests. The deck is really a punishment to your feet on a very hot day. The bathroom is outdated . These rooms are self contained but unfortunately the unavailability of spare rubbish bags for both the bathroom and the kitchen make the situation interesting. They also do not supply a kitchen sink sponge for the dishes. On a positive note the dryer and washing machine were great.The staff are very polite and professional and this balances a little the not so positive experience based on the amenities. We have stayed in better mantra properties in Port Douglas

Well located but it has its shortcomings

Ari P. Couples - 1/28/2023 Confirmed reviews ALL

Spacious but outdated room We had a swim out room in the smaller pool area. This is a very shallow pool and to get in and out is a real challenge There are no steps and it requires a much younger person to climb in and out of the pool

Concerned about safety

K. Friends - 1/23/2023 Confirmed reviews ALL

After hours checkin resulted in my envelope having two sets of keys. I only saw one set when I initially opened the envelope and went to the designated room. When I opened the door I saw other people's stuff in the room and heard the shower running. I quickly left and then searched through the envelope to confirm room info. I found the second set of keys and it opened a new room. The stay was lovely and I enjoyed the space but I was unable to rest well as there are no manual locks on the door or chairs (other than flimsy plastic patio ones) that I could use to prevent someone with errant keys coming into my room.

Dear Katherine, Thank you for taking the time to tell us about your experience at the Mantra Heritage Port Douglas. I am sorry that your experience did not meet your expectations. I apologise for the two room keys in your envelope and the discomfort you felt whilst staying in your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Heritage Team

Great location

Peter Couples - 1/22/2023 Confirmed reviews ALL

Great

Dear Peter, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage Team

Great location. And very comfortable

Rowan M. Couples - 1/17/2023 Confirmed reviews ALL

Awesome

Dear Rowan, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage Team

In partnership with TripAdvisor