Mantra Heritage Port Douglas 4 stars

Customer review rating (ALL Rating) 4.4/5 337 reviews

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Description

Hotel extras

  • Unwind in a sun lounge or utilise the barbecue cabana for a relaxing day in the North QLD sun

  • Situated in the heart of Port Douglas, you are central to everything when you stay with us

  • Every room provides cool comfort with air-conditioning and ceiling fans

  • Mantra Heritage offers two Saltwater Lagoon Pools to enjoy during your stay

  • Cook up a storm with our complimentary BBQ area, located pool-side for a true tropical holiday

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 42 / 452 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Heritage Port Douglas

16 Warner Street
4877 PORT DOUGLAS
Australia

GPS:-16.482759, 145.462916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  337 reviews

Customer review rating 5.0/5

Sharon B. Couples - Confirmed reviews ALL

we loved our one bedroomed appartment it had everything we needed overlooking the pool area and so convienient to all the restaurants

Dear Sharon, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 3.5/5

Scott L. Friends - Confirmed reviews ALL

Rooms a little bit dated and our spa did not heat up

Dear Scott L., Thank you for taking the time to tell us about your experience at the Mantra Heritage Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

John K. Families - Confirmed reviews ALL

Great swim in room beside the pool.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Team.

Customer review rating 4.0/5

Bernadine R. Couples - Confirmed reviews ALL

Welcome was warm and friendly and room was clean. Had great difficulty in accessing wifi. Valentina was most helpful but unsuccessful. The ‘big guns’ were called in and they had difficulty also. Through their persistence we were finally online. Was pleased our room had a ladder from pool. I would have had great difficulty getting out otherwise. Heritage is centrally located so very easy to walk along Macrossan St and easy access to either beach or Tin Shed/Marina. Thoroughly enjoyed our stay.

Dear BERNADINE R., We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. We sincerely apologise for the difficulties you experienced with the WiFi and appreciate your patience while our team worked to resolve the issue. We’re especially pleased to hear Valeria and the team were able to assist and get you connected in the end. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Team.

Customer review rating 4.5/5

Brian F. Couples - Confirmed reviews ALL

Great location and such friendly staff. Rooms are very comfortable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Team.

Other web-users rate our hotel

  • 282 reviews 9.5/10 Location
  • 291 reviews 6.8/10 Room
  • 199 reviews 8.4/10 Service
  • 10 reviews 3.6/10 WiFi
  • 139 reviews 7.7/10 Pool
  • 136 reviews 4.8/10 Cleanliness
  • 134 reviews 4.3/10 Amenities
  • 27 reviews 2.1/10 Food

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