Mantra Heritage Port Douglas 4 stars

Customer review rating (ALL Rating) 4.2/5 401 reviews

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Description

Hotel extras

  • Unwind in a sun lounge or utilise the barbecue cabana for a relaxing day in the North QLD sun

  • Situated in the heart of Port Douglas, you are central to everything when you stay with us

  • Every room provides cool comfort with air-conditioning and ceiling fans

  • Mantra Heritage offers two Saltwater Lagoon Pools to enjoy during your stay

  • Cook up a storm with our complimentary BBQ area, located pool-side for a true tropical holiday

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 42 / 452 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Heritage Port Douglas

16 Warner Street
4877 PORT DOUGLAS
Australia

GPS:-16.482759, 145.462916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  401 reviews

TripAdvisor Rating  4.0/5  784 reviews

Location.

Customer review rating 5.0/5

Margaret T. Couples - Confirmed reviews ALL

Love the Heretige. Handy to everything we enjoy. Always get looked after well

Dear Margret T., We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Knight

good stay

Customer review rating 5.0/5

Chris Couples - Confirmed reviews ALL

very nice stay

Dear Chris,, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Knight

Would not stay there again

Customer review rating 3.0/5

Sian G. Couples - Confirmed reviews ALL

Location was good and staff were lovely but lots of other things let this place down. Room was of poor layout, you had to walk through the bathroom to get to the balcony which was strange! Also had a musty smell if the aircon was turned off. The pool area was not very clean and there was no pool bar! So glad we were only there for one night. I do not think this hotel deserves 4 stars.

Dear SIAN G., Thank you for taking the time to tell us about your experience at the Mantra Heritage Port Douglas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have addressed the room concerns with our Housekeeping Team. Unfortunately, we are not a licensed premises, therefore no pool bar! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent Stay

Customer review rating 5.0/5

Darren R. Couples - Confirmed reviews ALL

Our stay was outstanding from start to finish. The staff were fantastic so friendly and helpful. Our room was great and the facilities were excellent. Will definitely stay again

Dear DARREN R., We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Knight

Good Stay

Customer review rating 4.0/5

Lisa Couples - Confirmed reviews ALL

We have stayed at the Heritage many times. It’s a great location and has all the amenities you need Thanks for a great holiday

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Other web-users rate our hotel

  • 248 reviews 9.7/10 Location
  • 305 reviews 6.2/10 Room
  • 189 reviews 7.8/10 Service
  • 17 reviews 2.1/10 WiFi
  • 129 reviews 7.8/10 Pool
  • 128 reviews 3.6/10 Cleanliness
  • 124 reviews 3.6/10 Amenities
  • 25 reviews 1.1/10 Food

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