Mantra Heritage Port Douglas 4 stars

Customer review rating (ALL Rating) 4.4/5 336 reviews

Mantra Heritage Port Douglas - Image 1
Mantra Heritage Port Douglas - Image 2
Mantra Heritage Port Douglas - Image 3
Mantra Heritage Port Douglas - Image 4
16 Warner Street, 4877 PORT DOUGLAS, Australia

Description

Hotel extras

  • Unwind in a sun lounge or utilise the barbecue cabana for a relaxing day in the North QLD sun

  • Situated in the heart of Port Douglas, you are central to everything when you stay with us

  • Every room provides cool comfort with air-conditioning and ceiling fans

  • Mantra Heritage offers two Saltwater Lagoon Pools to enjoy during your stay

  • Cook up a storm with our complimentary BBQ area, located pool-side for a true tropical holiday

Our accommodation(s)

Book this hotel
Room 1

Room

Hotel Room

Photo out of - Hotel Room

Providing the ideal holiday accommodation for singles, couples or friends in fresh, clean surrounds, our traditional Hotel Rooms features air conditioning, WiFi access, tea and coffee making facilities and small bar fridge.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 42 m² / 452 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan
  • 2 pers. max
  • 42 m² / 452 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony
See availabilities

Suite

1 Bedroom Suite Swim Out

Photo out of - 1 Bedroom Suite Swim Out

These spacious 1 Bedroom Swim Out Suites are located on the ground floor with easy access to the resort pools. Offering all of the comfort and convenience of a kitchenette, laundry, air conditioning and WiFi access.

  • Views:

    Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Suite

2 Bedroom Suite

Photo out of - 2 Bedroom Suite

With plenty of room, stylish furnishings, your own kitchenette and laundry facilities, enjoy all the comforts of home plus the bonus of air conditioning and WiFi access. Mantra Heritage has easy access to Macrossan Street and the Marlin Marina.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 108 m² / 1162 sq ft

Bedding

Queen size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Suite

2 Bedroom Suite Dual Key

Photo out of - 2 Bedroom Suite Dual Key

This room is an interconnecting Hotel Room and 1 Bedroom Suite, with stylish furnishings, kitchenette and laundry facilities. This is truly a space to relax, take in the views of the surrounding landscaped gardens and lagoon pools from your suite.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 108 m² / 1162 sq ft

Bedding

Queen size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Suite

2 Bedroom Suite Dual Key Swim Out

Photo out of - 2 Bedroom Suite Dual Key Swim Out

2 Bedroom Dual Key Swim Out Suites are interconnecting rooms of a Hotel Room and 1 Bedroom Suite. The suites are located on the ground floor leading onto a private deck beside the pool. Includes stylish interior, kitchenette, laundry and WiFi access.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 108 m² / 1162 sq ft

Bedding

Queen size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Temperature Air Control

  • Air Conditioning
  • Roof ventilator / Ceiling fan
See availabilities

Hotel location

Mantra Heritage Port Douglas

16 Warner Street
4877 PORT DOUGLAS
Australia

GPS:-16.482759, 145.462916

Telephone
Fax +61 7 4084 2333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • CAIRNS AIRPORT Additional charge
  • CNS Additional charge

In hotel

Hotel informations

  • 40 rooms
  • 14 connecting rooms
  • 40 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish

100% Non Smoking Property

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge

Air conditioning

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Family

Services for children

  • Tourist guide for families
  • Children''s TV Channels

Well-being

2 Lagoon Pools, 1 heated

  • Outside
  • On site

Sports and leisure

Glass bottom boat

  • Nearby

Snorkelling/Scuba diving center

  • Nearby

Deep sea fishing/Sea fishing

  • Nearby

Scuba diving

  • Nearby

Boat excursions

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 27 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.89 m / 6.23 ft

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Pool

Photo out of - Pool

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

2 Lagoon Pools, 1 heated

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Location

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Heated Pool

Access & Security

  • Staff trained in first aid

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  336 reviews

Customer review rating 4.0/5

Peter V. Friends - Confirmed reviews ALL

Dear Peter, Thank you for trusting us and choosing to stay with us. It is a pleasure to read such great review of your stay. We also want to thank your Loyalty to Accor by being a Platinum Member. We hope to see you again in the future. Kind regards, Margaux General Manager

Customer review rating 5.0/5

Conrad P. Couples - Confirmed reviews ALL

Thank you Conrad for coming back again to stay with us! I am glad to read that every time you had a pleasant experience. We can't wait to welcome you a 4th time! Regards, Margaux General Manager

Customer review rating 4.5/5

Peter F. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!!! Sincerely, Mantra Team

Customer review rating 3.5/5

Andrew D. Couples - Confirmed reviews ALL

Hi Andrew, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the quiet room and our central location. At Mantra Heritage, full housekeeping service is provided for stays of eight nights or more, which is why a room clean was not scheduled during your three-night stay. Our reception is staffed daily from 8am to 5pm, with after-hours assistance available outside these times. We appreciate your comments and hope to welcome you back again in the future. Eddie V

Customer review rating 3.5/5

Donald H. Couples - Confirmed reviews ALL

Dear guest, Thank you for your feedback and for sharing your suggestions with us. We will pass your feedback on to our housekeeping and maintenance teams for attention. We’re pleased to hear that our check-in staff and cleaners were very helpful and made a positive impression. Thank you again for helping us improve, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Regards, Mantra Team

Dear Peter, Thank you for trusting us and choosing to stay with us. It is a pleasure to read such great review of your stay. We also want to thank your Loyalty to Accor by being a Platinum Member. We hope to see you again in the future. Kind regards, Margaux General Manager

Customer review rating 5.0/5

Conrad P. Couples - Confirmed reviews ALL

Third time we have stayed here , its always fantastic.

Thank you Conrad for coming back again to stay with us! I am glad to read that every time you had a pleasant experience. We can't wait to welcome you a 4th time! Regards, Margaux General Manager

Customer review rating 4.5/5

Peter F. Couples - Confirmed reviews ALL

The stay was very enjoyable with very friendly manager and office staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!!! Sincerely, Mantra Team

Customer review rating 3.5/5

Andrew D. Couples - Confirmed reviews ALL

Quiet room, good location. During the stay, 3 nights, there was no room cleaning. It would be better to have reception staff available in to the evenings to welcome guests.

Hi Andrew, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the quiet room and our central location. At Mantra Heritage, full housekeeping service is provided for stays of eight nights or more, which is why a room clean was not scheduled during your three-night stay. Our reception is staffed daily from 8am to 5pm, with after-hours assistance available outside these times. We appreciate your comments and hope to welcome you back again in the future. Eddie V

Customer review rating 3.5/5

Donald H. Couples - Confirmed reviews ALL

Lovely stay

Dear guest, Thank you for your feedback and for sharing your suggestions with us. We will pass your feedback on to our housekeeping and maintenance teams for attention. We’re pleased to hear that our check-in staff and cleaners were very helpful and made a positive impression. Thank you again for helping us improve, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Regards, Mantra Team

Customer review rating 5.0/5

Kerry A. H. Couples - Confirmed reviews ALL

Second time in the mantra heritage. Love the location. Clean apartment. Friendly staff. Need to be reasonably fit as we had a 3rd floor apartment with no lift.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Team

Customer review rating 5.0/5

Sulekha K. Solo - Confirmed reviews ALL

As above ans walking distance to restaurants and shopping.

Thank you for your lovely review! We’re delighted to hear that you enjoyed your stay. A special thank you for recognising Eddie and Javiera — we’ll be sure to pass on your kind words to them. We truly appreciate your feedback and hope to welcome you back again soon! Regards, Mantra Team

Customer review rating 3.5/5

Geoff P. Couples - Confirmed reviews ALL

The resort is in an ideal location situated between Macrossan and Warner streets with most restaurants and shops within walking distance. What we struggled with was the amounts of steps required to navigate the property. Especially with large suitcases. We booked a swim out room which had a lovely outdoor area overlooking the pool but on our side of the pool there were no steps to exit the pool. To get out of the pool we had to swim across the other side and then walk approx 100 metres around the other units, along a rear path in the garden and then along a corridor to enter through the front door of our unit. This defeats the purpose of having a swim out room. The room was clean and tidy with good quality appliances and furnishings and newly renovated bathroom. Overall for a short stay it was acceptable.

Dear Guest, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our convenient location. We’re sorry that navigating the property, particularly with large suitcases, was challenging during your stay. We also appreciate your comments regarding access to the pool from the swim-out rooms. We understand how disappointing this would have been, as direct and convenient pool access is an important part of the swim-out experience. Your feedback is valuable to us, and we will share your comments with our team as we continue to look for ways to improve our guests’ experience. Thank you again for your review. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards, Mantra Team

Customer review rating 5.0/5

Matt B. Families - Confirmed reviews ALL

really like it here. its in the think of things and has really great staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Heritahe Team

Customer review rating 5.0/5

Danielle G. Families - Confirmed reviews ALL

Great location, very comfortable. Loved the room leading out to the pool.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Team

Customer review rating 4.5/5

Thao T. Couples - Confirmed reviews ALL

We had such a great stay here! The location was perfect and so central to everything in town. The pool was fantastic, and having direct pool access from our balcony was definitely a highlight. Such a fun and cool experience! We also found the BBQ area and immediately started thinking about our next trip back so we can actually put it to good use! The room had everything we needed, the bed was comfortable, and we felt really relaxed throughout our stay. We’ve already been recommending the place to our friends, and we’d happily stay here again!

Dear Thao, Thank you for your wonderful feedback. We’re delighted to hear that you had such an enjoyable stay and loved our central location, pool area and direct pool access from your balcony. It’s also great to know that you found the room comfortable and had everything you needed for a relaxing stay. We truly appreciate your recommendations and look forward to welcoming you back to Mantra Heritage again soon — hopefully with time to enjoy the BBQ area on your next visit! Eddie V

Customer review rating 4.5/5

Kirsi M. N. Families - Confirmed reviews ALL

Close to everything, a nice pool and a private deck, comfy room.

Dear KIRSI, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddie V

Customer review rating 4.0/5

Gary T. Families - Confirmed reviews ALL

Very good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Heritage

Customer review rating 2.5/5

Amy R. Families - Confirmed reviews ALL

We are grateful for our holiday with you but wouldn’t choose this accommodation again as it was quite old and dated, it felt a bit dirty and too used. Table leg wobbly, rusty dryer, sign flung into the garden area, ants in the kitchen and a cockroach in the bed. Only cleaned once in our 10 day stay which was disappointing

Dear Amy, Thank you for taking the time to share your feedback. We’re pleased you were able to enjoy your holiday in Port Douglas, although we’re sorry that the overall condition of the apartment did not meet your expectations. Your comments regarding the furniture, dryer, garden area and ants have been shared with our housekeeping and maintenance teams for review. Mantra Heritage also has a regular pest-control program in place, so we’re sorry to hear that you encountered an insect during your stay. For stays of eight nights or more, one full housekeeping service is included during the stay, which was provided during your 10-night visit. We appreciate your feedback and understand that the overall experience was not what you had hoped for. Eddie V

Customer review rating 4.5/5

Kerry G. Families - Confirmed reviews ALL

I read reviews after I had already booked and was worried about the choice I had made, however I could not find fault with the property. We arrived late at night and found the self-check-in procedure very easy to do. I was concerned about stairs (as read on reviews) as my husband uses a walking stick, 3 steps into garage, lift up to top floor then 4 steps to our room, he managed very easily. We had a dual access room (3 of us) and both rooms were very clean and tidy, beds comfortable and main balcony very spacious. We would definitely stay here again but would book a swim-out room next time, they were not available this time.

Hi Kerry, Thank you for your lovely review. We're delighted to hear that your stay exceeded your expectations and that you found the self-check-in process, room comfort, and accessibility suitable for your needs. We appreciate your kind words and look forward to welcoming you back. Hopefully, you'll be able to enjoy one of our swim-out rooms on your next visit! 😊 Warm regards, The Mantra Heritage Team

Customer review rating 5.0/5

Darren R. Couples - Confirmed reviews ALL

Our stay was excellent from the time we were welcomed by friendly staff and our fantastic room. The resort facilities are perfect everything is nice and clean well maintained .so close to everything. We didn't want to leave. We have stayed a few times and will definitely be back.

Dear DARREN,, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddie V

Customer review rating 5.0/5

Christine C. Couples - Confirmed reviews ALL

Very clean, great location. Had everything that was needed.

Dear CHRISTINE, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eddie V

Customer review rating 3.5/5

Michelle T. Couples - Confirmed reviews ALL

Hotel was very well located in Port Douglas, but we had a very sad feeling room. Bathroom inbetween the balcony and the bedroom and no other windows which made the bedroom very dark. Only place to sit was outside which was fine but the view was of the back of the sign and an ampol. Just wasn't very comfortable all in all

Dear Michelle, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed our central Port Douglas location. We’re sorry that the layout, natural light and outlook from the room did not meet your expectations or provide the level of comfort you were hoping for. We appreciate your comments and have shared them with the relevant team for review. Thank you again for taking the time to provide your feedback. Eddie V

Customer review rating 4.5/5

Peter H. Couples - Confirmed reviews ALL

our 4th time at this hotel. Great position and comfortable. Friendly staff. Will go back again for sure

Hi Peter, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter

Customer review rating 4.5/5

Jonathan B. Families - Confirmed reviews ALL

Amazing pool area very clean and tidy. Nice good sized rooms. Tv in our room was old and watching the AFL grand final wasn’t easy but otherwise an excellent hotel and would definitely stay again.

Hi Jonathan B., We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jonathan

Other web-users rate our hotel

  • 276 reviews 9.6/10 Location
  • 290 reviews 6.3/10 Room
  • 185 reviews 8.4/10 Service
  • 7 reviews 3.6/10 WiFi
  • 138 reviews 4.7/10 Cleanliness
  • 136 reviews 8.2/10 Pool
  • 126 reviews 5.3/10 Amenities
  • 23 reviews 3.5/10 Food

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Port Douglas Hotels