Mantra Heritage Port Douglas 4 stars

Customer review rating (ALL Rating) 4.4/5 355 reviews

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Description

Hotel extras

  • Unwind in a sun lounge or utilise the barbecue cabana for a relaxing day in the North QLD sun

  • Situated in the heart of Port Douglas, you are central to everything when you stay with us

  • Every room provides cool comfort with air-conditioning and ceiling fans

  • Mantra Heritage offers two Saltwater Lagoon Pools to enjoy during your stay

  • Cook up a storm with our complimentary BBQ area, located pool-side for a true tropical holiday

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 42 / 452 sq ft
  • Bedding 1 x Queen size bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Heritage Port Douglas

16 Warner Street
4877 PORT DOUGLAS
Australia

GPS:-16.482759, 145.462916

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Stretching over 1200 square metres, Mantra Heritage offers two Saltwater Lagoon Pools (one heated) as well as whirlpool spas. Soak up the sun in true North Queensland style as you enjoy relaxing in the water.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  355 reviews

TripAdvisor Rating  3.8/5  788 reviews

Customer review rating 4.0/5

Sharon M. Couples - Confirmed reviews ALL

We both really enjoyed our stay at Mantra Heritage Port Douglas. The room was great and in a perfect spot in the resort. We loved having the pool so close and how quick and easy it was to get the main street in Port. A couple of things to note though…. The guests in the room next store smoked which drifted into our outdoor area and was pretty disgusting. Especially since it’s a smoke-free resort. I advised reception twice but it continued. The little sign advising other guests that our deck was private had fallen down so the guests next door (yes, the ones who were smoking!) kept walking across our deck in front of our outdoor area which made it a lot less private. Despite the resort having wifi, the connection in our room really didn’t work. We didn’t have any reception at all in the bedroom. We were locked out of our room the last morning of our stay when we needed to leave by 8am. We’d gone for a walk and allowed ourselves 30 mins to pack and leave. It took 40 mins to open our room up. This ruined the last morning of our stay as I was totally stressed out by the time we could access our room again. This is our fourth stay at Heritage as it’s really our favourite resort in PD. I have never had any kind of issues before so this won’t stop us staying but as someone who rents our holiday house out (I take all the bookings via Booking.com/AirBnb and organise cleaning etc myself) I would want this kind of feedback. We can’t fix what we don’t know about. Regards, Sharon

Dear guest, We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mantra Heritage reception

Needed a bigger place

TripAdvisor rating 3.0/5

Precilla R TripAdvisor review

.Decking around the pool very slippery when wet. Which is ridiculous why you would put down that in a wet area. We stayed in hotel style room with bed and sink only. Would not recommend if staying more than 2 nights. We stayed 6 nights needed more space (our fault). Position is great as walking distance to everything.

Customer review rating 4.5/5

Christine L. Couples - Confirmed reviews ALL

We were pleasantly surprised with an upgrade to a swim out room. The staff were lovely, the bed comfortable, bathroom roomy. Location right in the Main Street with everything nearby.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Heritage reception

Customer review rating 4.5/5

Andrew W. Couples - Confirmed reviews ALL

We always book a swim up room when staying here the experience is great Location to main street magnificent and marina is a three minute walk

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Heritage reception

Customer review rating 5.0/5

Cesar C. Families - Confirmed reviews ALL

Our stay was fantastic, everything was impeccable and we loved the private access to the pool

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mantra Heritage reception

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Other web-users rate our hotel

  • 271 reviews 9.6/10 Location
  • 288 reviews 6.9/10 Room
  • 196 reviews 8.6/10 Service
  • 11 reviews 4.8/10 WiFi
  • 138 reviews 7.8/10 Pool
  • 127 reviews 4.8/10 Cleanliness
  • 23 reviews 1.8/10 Food

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