Mantra Trilogy Cairns 4 stars

Customer review rating (ALL Rating) 4.1/5 1,982 reviews

Mantra Trilogy Cairns - Image 1
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101 105 Esplanade, 4870 CAIRNS, Australia

Description

Hotel extras

  • Overlooking all of the great attractions and activity of the waterfront

  • Restaurants, IGA, Hair salon, massage and more within walking distance

  • Room classes available from Hotels to large 3 bed apartments

  • Proximity to the new Cairns Aquarium & all Cairns has to offer

  • Close to the Convention Centre and business district

Our accommodation(s)

Hotel location

Mantra Trilogy Cairns

101 105 Esplanade
4870 CAIRNS
Australia

GPS:-16.918636, 145.775751

Telephone
Fax +61 7 4080 8001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Dive into the cooling waters of Mantra Trilogy's beautiful lagoon style pool and enjoy the ocean views. There is one onsite swimming pool for your enjoyment. The pool is located on level three and is open from 6:00am until 10:00pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,982 reviews

TripAdvisor Rating  3.4/5  2,994 reviews

B&B Without the Breakfast

TripAdvisor rating 2.0/5

Y9785LAtimr TripAdvisor review

This is supposed to be a hotel but they won't "service" your room on a five-day stay and couldn't remember simple instructions (e.g. I want my towels changed every day - "you'll have to ring reception and ask for that each day" and when I did - they didn't. I had to go to reception and get the towels myself). This is very poor for such a business.

Customer review rating 4.0/5

Loren D. Families - Confirmed reviews ALL

Great location, exceptional customer service from all staff. The only negatives I have are there were a pair of dirty underwear in the laundry cupboard (not ours) that we noticed on day 2 and the bath had hair in it. Otherwise it was a great stay

Thank you for your kind words regarding our location and the exceptional service provided by our team. We sincerely apologise for the cleanliness issues you encountered, as maintaining high standards is important to us. Your feedback will be taken into consideration for future improvements. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 2.0/5

Daria L. Business - Confirmed reviews ALL

the location and size of the room/apartment is good. very limited parking. the room and hotel smelt disgusting. had to use a room spray. there was a constant noise like a dishwasher was always on making it hard to sleep at times. the shower temperature didn’t get hot enough and the tap in the bath sprayed out from a crack in it and leaks all over the floor.

Thank you for sharing your feedback regarding your recent experience at Mantra Trilogy Cairns. I am pleased to hear that you appreciated the location and size of your accommodation. However, I regret that several aspects did not meet your expectations. We take cleanliness very seriously and your comments about the odor and maintenance issues have been noted. Additionally, I apologise for any inconvenience caused by the noise and the shower temperature. Your insights are valuable as we strive to enhance our guest experience. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 5.0/5

Derek J. Couples - Confirmed reviews ALL

The stay was excellent. The room was spacious, clean, and comfortable, and the hotel's prime location made it easy to explore the area. Check-in was efficient and welcoming, with clear explanations setting a positive tone. With attention to detail and great amenities, it was a fantastic base close to attractions, transport, cafés, and restaurants.

Thank you for your kind words regarding your recent stay at Mantra Trilogy Cairns. We are delighted to hear that you found your room to be spacious and comfortable, and that our location enhanced your experience. It is wonderful to know that our team made a positive impression during check-in. We look forward to welcoming you back for another fantastic stay. Best regards, Emil Gan General Manager Mantra Trilogy Cairns

Customer review rating 4.0/5

John C. Business - Confirmed reviews ALL

Well-presented rooms missed having a TV in my Bedroom.

Thank you for your positive feedback regarding the presentation of our rooms. We appreciate your suggestion about having a television in the bedroom, and we will take it into consideration for future improvements. Kind Regards, Emil Gan General Manager Mantra Trilogy Cairns

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Other web-users rate our hotel

  • 986 reviews 8.2/10 Location
  • 1,376 reviews 6.3/10 Room
  • 909 reviews 8.2/10 Service
  • 66 reviews 4.6/10 WiFi
  • 541 reviews 4.2/10 Cleanliness
  • 510 reviews 5.5/10 Comfort
  • 324 reviews 4.8/10 Amenities
  • 166 reviews 5.6/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.