SO/ Uptown Dubai 5 stars

Customer review rating (ALL Rating) 4.5/5 40 reviews

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Description

Hotel extras

  • 188 rooms and suites with iconic views of the Arabian Gulf and close to Jumeirah Beach

  • Located in less than 4 km to Jumeriah Beach, Dubai Marina and Dubai Ferris Wheel (Ain Dubai)

  • Located Uptown Dubai T2 Tower designed by Adrian Smith & Gordon Gill who designed Burj Khalifa

  • Curated emblem partnered with British Luxury Fashion House Ralph and Russo

Our accommodation(s)

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Hotel location

SO/ Uptown Dubai

Uptown Tower, Uptown
214686 DUBAI
United Arab Emirates

GPS:25.0606917, 55.14157322055058

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  40 reviews

Customer review rating 5.0/5

Shaikha M. Friends - Confirmed reviews ALL

Amazing Place & View !! Nice location,housekeeping service,Ambiance , interior design & Every small detail in the room is unique , all equipment are available in the room, no need to ask or search... ! Highly recommended for sure!💕💕🫶🏻🫶🏻

Customer review rating 5.0/5

Hina M. Families - Confirmed reviews ALL

Miss.Maissa at the reception was very helpful and holtel is location is excellent and hotel is amazing, we all enjoyed our stay.

Customer review rating 2.0/5

Sarah A. Families - Confirmed reviews ALL

I had a very disappointing experience with the staff. I called the reception to ask if there was a designated kids’ play area, and I was informed that there is one on the 33rd floor. However, when I went there, I was told that access is not allowed as it is only for residents. I contacted reception again and informed them that I was not told about this restriction beforehand, which caused a lot of frustration. My children were very upset because of this situation. Additionally, there was a significant delay in answering phone calls. I tried contacting both room dining and reception more than five times, but there was no response at all. Overall, this was a very, very poor experience for me and my children

Customer review rating 5.0/5

Ahmed A. Couples - Confirmed reviews ALL

Nice location to get in and out

Customer review rating 4.0/5

Khaled A. Business - Confirmed reviews ALL

Overall, the stay was very good. The guest service was excellent. The hotel was calm, comfortable. The staff were extremely helpful, kind, and welcoming. I truly appreciate their professionalism and warm attitude. However, the buffet food was cold and the taste was not enjoyable, unfortunately. The TV was also difficult to use compared to other hotels I have visited. It was small and did not match the luxury standard of the hotel.

Other web-users rate our hotel

  • 250 reviews 6.4/10 Location
  • 737 reviews 8.4/10 Room
  • 1,308 reviews 8.7/10 Service
  • 541 reviews 9.7/10 Vibe
  • 262 reviews 7.9/10 Cleanliness
  • 185 reviews 7.9/10 Breakfast
  • 6 reviews 3.3/10 Sustainability

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