ibis Styles Gelsenkirchen 3 stars

Customer review rating (ALL Rating) 4.2/5 331 reviews

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ibis Styles Gelsenkirchen - Image 1
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Ringstrasse 1 3, 45879 GELSENKIRCHEN, Germany

Description

Hotel extras

  • Enjoy free WIFI throughout the hotel 24/7.

  • Centrally located just steps from Veltins Arena and ZOOM Adventure World.

  • The ibis Styles Gelsenkirchen is a non-smoking hotel.

  • Within walking distance to the main train station

Our accommodation(s)

Hotel location

ibis Styles Gelsenkirchen

Ringstrasse 1 3
45879 GELSENKIRCHEN
Germany

GPS:51.506744, 7.103804

Telephone
Fax +49 209 9255999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Our bar is open for when you are hungry or would like a refreshment. Our team serves hot and cold snacks, hot drinks and chilled drinks 24 hours a day, 365 days a year.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  331 reviews

TripAdvisor Rating  3.5/5  76 reviews

All good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

One night in hotel that I know many years

Dear Guest, Thank you for taking the time to share your review. We are thrilled to hear about your satisfying stay with us at ibis Styles Gelsenkirchen. We are delighted that you enjoyed the familiarity and consistency of our hotel, having known us for many years. It is always a pleasure to host returning guests and provide them with the comfort and service they have come to expect. However, we understand your concerns regarding the pricing of your recent stay. We strive to offer competitive rates while ensuring the best possible experience for our guests. We apologize if we fell short of your expectations in this regard. Nonetheless, we hope that the positive aspects of your stay, including our central location with optimal connections to local transportation and nearby attractions such as the Veltins Arena and the ZOOM World of Experience, contributed to a memorable visit. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom ibis Styles Gelsenkirchen

good stay and great staff.

Customer review rating 5.0/5

J H. Couples - Confirmed reviews ALL

excellent Welcome, tidy rooms and parking excellent.

Dear Guest, Thank you very much for this kind review of your recent stay. We are truly pleased that your visit to ibis Styles Gelsenkirchen was a memorable one. We are delighted that you appreciated the warm reception you received, our well-maintained accommodations, and the convenience of our parking facilities. It is our aim to provide a welcoming environment and all the comforts needed for a pleasant stay, and we are glad that our dedicated team contributed positively to your experience. We look forward to seeing you again soon. Best regards, Ihr Team vom ibis Styles Gelsenkirchen

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

friendly, helpful staff

Dear Guest, Thank you for taking the time to share your review. We are truly appreciative of the kind words you had for our team at ibis Styles Gelsenkirchen. We are delighted that you found our staff to be friendly and helpful, reflecting our commitment to providing exceptional service. However, we regret to hear that certain aspects of your stay did not meet your expectations. We understand how important a swift service and immaculate accommodation are to an enjoyable hotel experience. While we do not have individual air conditioning controls, we offer extra fans at the reception for our guests' comfort. Our housekeeping team is dedicated to maintaining a high standard of cleanliness and we apologize if the condition of the carpets in your room fell short of this. Please know that we take such feedback seriously and are looking into improving these areas. We hope you were able to appreciate our hotel's prime location in Gelsenkirchen, with optimal connections to local transport and proximity to popular hotspots such as the Veltins Arena and the ZOOM World of Experience. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom ibis Styles Gelsenkirchen

Good location needs a refurb

Customer review rating 3.0/5

Jam S. Business - Confirmed reviews ALL

Room ok, carpets very dirty and need replacing.

Dear Jam, Thank you for taking the time to share your review. We are pleased that you found our location to be advantageous, with easy access to local hotspots and transport links as we are situated right next to the main train station. However, we apologize for the condition of the carpets in your room. We understand that the presentation and cleanliness of our rooms are crucial to an enjoyable stay. Please know that our housekeeping team is devoted to maintaining a high standard of cleanliness, and we regret that we fell short during your stay. Regarding your suggestion for refurbishment, our guest feedback is invaluable, and we continuously strive to enhance our facilities to provide a pleasant and updated environment. We hope you managed to take advantage of the various amenities offered at ibis Styles Gelsenkirchen, such as our 24/7 hotel bar and the proximity to Gelsenkirchen's vibrant city centre. We hope we will have the opportunity to see you again in the future. Best regards, Ihr Team vom ibis Styles Gelsenkirchen

Timm was direct in the Main Street and was noisy

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

No climate control, window was open but direct facing the main road which was very noisy

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear about the discomfort you experienced due to sound from the street, and we understand that a peaceful environment is essential for a restful stay. Our rooms are designed with soundproofed windows to provide a serene atmosphere, and we regret that this was not sufficient to ensure the tranquility you deserved. Additionally, we acknowledge that the absence of individual climate control in our rooms may have affected your comfort. Although we have fans available at reception, we understand that this may not have been a complete solution for you. We are also genuinely apologetic for any inconvenience caused by our team during your arrival. It is clear that their service did not meet the high standards we strive to uphold. We value the training and competence of our staff highly and will be addressing this matter internally to enhance our guest experience. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Ihr Team vom ibis Styles Gelsenkirchen

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Other web-users rate our hotel

  • 442 reviews 8.5/10 Location
  • 603 reviews 5.2/10 Room
  • 447 reviews 8.7/10 Service
  • 10 reviews 7.8/10 WiFi
  • 332 reviews 3.7/10 Comfort
  • 312 reviews 7/10 Breakfast
  • 256 reviews 6.2/10 Cleanliness
  • 135 reviews 4.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.