Rixos Premium Seagate 5 stars

Customer review rating (ALL Rating) 4.7/5 1,636 reviews

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South Sinai, Nabq Bay, 46628 SHARM EL SHEIKH, Egypt

Description

Hotel extras

  • Aquaventure Park

  • Largest Spa in Egypt

  • Upscale Suites & Villas

  • Most preferred family and kid-friendly hotel in Sharm el-Sheikh

Our accommodation(s)

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Hotel location

Rixos Premium Seagate

South Sinai, Nabq Bay
46628 SHARM EL SHEIKH
Egypt

GPS:28.0382366483, 34.4313179836

Telephone
Fax +20 69 3710140

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,636 reviews

TripAdvisor Rating  4.8/5  8,101 reviews

Amazing holiday

TripAdvisor rating 5.0/5

kerry c TripAdvisor review

This was our 1st time at rixos Egypt, it has been amazing. From the moment we landed the staff was amazing, the facilities are unreal. Would highly recommend to anyone with or without children.

Above and Beyond: Our Perfect Rixos Experience

TripAdvisor rating 5.0/5

Trail64309491116 TripAdvisor review

We’ve just returned from an incredible stay at Rixos Premium Seagate in Sharm El Sheikh, and from the moment we arrived, everything exceeded our expectations. We were celebrating my mum’s 60th birthday with a group of ten, and the reception team set the tone for a fantastic trip. Ahmed Turky welcomed us with genuine warmth and upgraded our rooms without hesitation, which meant the world to us. Our housekeeper, Ahmed Mansy, was outstanding. He kept our rooms spotless, made sure the mini-fridges were always stocked, and brought such a personable touch to every interaction. He truly elevated our stay. At the Aqua Park buffet, Mohammed and Ahmed on the left side of the restaurant were absolutely top tier. Their service was consistently excellent, and they both deserve a raise for how brilliantly they look after guests. We also have to mention Sarwaat, the buggy driver, who was always ready with a smile and a joke. He made getting around the resort such a pleasure and never missed a chance to pick us up when he spotted us. Both sides of the reception team were amazing throughout, and the entire resort went above and beyond to make this special occasion unforgettable. The Christmas decorations were stunning and added so much magic to the experience. We’d come back here in a heartbeat. Highly recommended to anyone looking for exceptional service, beautiful surroundings, and a truly memorable holiday.

Rixos Seagate

TripAdvisor rating 5.0/5

Jill S TripAdvisor review

Fantastic first time at the Rixos Seagate, amazing winter getaway. great food and entertainment. We will definitely return to this hotel.

Honest review. Not hotel for luxury vacation.

TripAdvisor rating 2.0/5

Artur R TripAdvisor review

Unfortunately not satisfied with the quality. Rooms are old looking, food is same every day. The staff is not passionate and they don't really want to hear you or they just don't understand English- rolling eyes and stuff like that. Definitely not worth this money. Can’t name it luxury hotell for sure. If you looking for hotel with good: gym, basketball court, tennis court, aquapark or looking for activities then it’s good. But take your own sport equipment, this is problematic in hotel. Hotel garden is very beautiful. The overall area left a good impression. Halls and lobby was clean. Devil is in the details.

Small things make a BIG DIFFERENCE!

TripAdvisor rating 3.0/5

Aleksandria M TripAdvisor review

Small things BUT MAKES DIFFERENCE! The price and quality ratio of this hotel is not in balance. There were some good sides like the very good food, the beautiful area and the evening shows. The dancers were great and the evening events were enjoyable. There were also many problems. The service was slow and the staff did not react to situations. The rooms were old, unattractive and the dishes looked worn. When problems came up, the staff did not offer any solutions. The basketball situation was especially tiring. Every time they sent me to the court to wait and we spent about one hour waiting. After that they still said that there was no ball. It was waiting and waiting again with no result. They did not think of the guests at all and it gave us a very bad feeling. Only when I raised my voice they start to move and try to help. At the start we were also given a room in very bad condition. We could not sleep because the wind came into the room, because broken window. Around 2 AM they changed the room after I asked many times and raised my voice. Drinks were often missing at the bars. Even simple drinks like Fanta or Red Bull were not available and there was no soy milk. This did not happen only once but many times during the week. Things like this shouldn’t happen in Rixos. The daytime animation team did not communicate with guests. They were invisible for all week. We had to check the schedule ourselves to know what was happening. Communication was hard because many staff members did not speak English. We need first aid kit on the beach, but sadly no one could help. In general, the hotel did not match the price we paid. I hope the service, communication and rooms will improve in the future.

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Other web-users rate our hotel

  • 2,821 reviews 9.6/10 Location
  • 1,870 reviews 8.3/10 Room
  • 15,571 reviews 9.7/10 Service
  • 38 reviews 5/10 WiFi
  • 9,501 reviews 9.7/10 Food
  • 2,007 reviews 9.3/10 Vibe
  • 1,970 reviews 9.5/10 Bar
  • 1,919 reviews 9.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.