Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,238 reviews

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

ALLSAFE approved hotel

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poste r bed.

Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Ingram Street Café Brasserie

Non contractual photo

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,238 reviews

TripAdvisor Rating  3.5/5  1,438 reviews

Great and friendly staff, superbly located

Customer review rating 3.5/5

Elias V. H. Business - Confirmed reviews ALL

All good, but wifi was of very low quality in Room 501. Also: the expresso (at breakfast) was not really what it could have been.

Dear Elias van H., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team.To address the wifi this is currently being looked in to and your comments regarding the coffee has been addressed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Good central hotel

Customer review rating 4.0/5

Nljs Business - Confirmed reviews ALL

I was in Glasgow on a business trip. I found the hotel staff friendly and accommodating. The food served was very good. The hotel is very clean and tidy. All very good and I would happily stay again.

Dear Nick S., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our lift is currently being fixed as with a lot of companies we encounterd supplier issues which delayed the work, our rooms are also in the process of an uplift, with new bathrooms being replaced weekly Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Great Experience

Customer review rating 4.5/5

Jasen S. Business - Confirmed reviews ALL

Hotel is really conveniently located in the city. The staff is really helpful, friendly, and took care of request quickly. The only area I would change are the food options and the internet service; which was pretty bad Other than that really good stay!

Dear Jasen S., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also passed your comments on the team regarding the menu and our wifi is currently being looked in to. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Excellent location and close to the train station

Customer review rating 4.5/5

Jeannine Families - Confirmed reviews ALL

Very helpful and friendly staff made us feel very welcome to Glasgow

Dear Jeannine S., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Great to see that the location was ideal for you as you have all amenities just minutes form the hotel. Hope you got to see most places in the city? Thank you for taking the time to mention the staff being helpful and friendly as they always get great reviews on their customer service. We would appreciate it, if you could put your review on TripAdvisor, as it would be a good morale booster for the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nick (guest Care)

Fantastic Staff

Customer review rating 5.0/5

Grace J. Friends - Confirmed reviews ALL

An extremely pleasant stay because of the extremely pleasant staff! The hotel is perfectly situated in the heart of Glasgow. Breakfast is absolutely plentiful just what you need before you head out to explore the city. Would highly recommend and will return in the future!

Dear Grace J., Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I will certainly pass this on to the team. I look forward to welcoming you back again very soon. Kind Regards Erica Coventry Front Office Manager

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Other web-users rate our hotel

  • 869 reviews 9.5/10 Location
  • 1,259 reviews 5.4/10 Room
  • 1,124 reviews 9.2/10 Service
  • 54 reviews 2/10 WiFi
  • 699 reviews 4/10 Comfort
  • 493 reviews 8.3/10 Breakfast
  • 489 reviews 6.7/10 Cleanliness
  • 210 reviews 3.8/10 Amenities

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