Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,627 reviews

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Mercure Glasgow City Hotel - Image 1
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Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, United Kingdom

Description

Hotel extras

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,627 reviews

TripAdvisor Rating  3.5/5  1,508 reviews

An incredible hotel especially thanks to the workers there

TripAdvisor rating 5.0/5

Gaby G TripAdvisor review

Had a few problems but every worker helped us to solve them. We felt really taken care off, and spend such a good time there. Didn't know an hotel could be this great. we will come back for sure. ❤ (thanks for finding my lion plushie, it means a lot)

Okay

Customer review rating 3.0/5

Alan S. Business - Confirmed reviews ALL

The room was nice and clean, small but nice! my only complaint was that the heating was on and there was no way to turn it down so it made sleeping difficult for me. The Staff were polite and helpful.

Dear Alan S., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincerely, Rohan Jain Duty Manager Mercure Glasgow City Hotel

Great location

Customer review rating 4.0/5

John P. Couples - Confirmed reviews ALL

On the 3rd floor facing the main road is a bit noisy as it's not double glazed and secondary glazing makes a noise in the wind .but clean and comfy room .

Dear John P., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Rohan Jain Duty Manager Mercure Glasgow City Hotel

Good location

Customer review rating 4.5/5

Dieseldog30 Couples - Confirmed reviews ALL

Stayed for 1 night and although room was small and needed upgrade all was good, staff friendly and breakfast excellent.

Dear Daniel O., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emma Mercure Reception

Good stay, great location

Customer review rating 5.0/5

Bobby Friends - Confirmed reviews ALL

Perfect. Clean room, great location. No issues

Dear Bobby D., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriel

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Other web-users rate our hotel

  • 1,321 reviews 9.6/10 Location
  • 1,819 reviews 5.3/10 Room
  • 1,719 reviews 9.5/10 Service
  • 63 reviews 4.3/10 WiFi
  • 1,053 reviews 3.7/10 Comfort
  • 697 reviews 8.5/10 Breakfast
  • 678 reviews 6.5/10 Cleanliness
  • 339 reviews 7.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.