Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 1,639 reviews

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Mercure Glasgow City Hotel - Image 1
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Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, United Kingdom

Description

Hotel extras

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,639 reviews

TripAdvisor Rating  3.5/5  1,502 reviews

Beautiful hotel, had an pleasant experience

TripAdvisor rating 5.0/5

Nirvana121095 TripAdvisor review

Decent and lovely hotel. Staff Rohan was full of positive vibes, was professional and looks after the customer very well.. Breakfast was lovely with Diverse options. And multi talented Rohan Cooked a delicious Egg balmoral. They have the parking situated at the back as well. Rooms were not too large, but decent sized. Situated in the centre of the city, 5 mins to Queens Glasgow.

Central location

Customer review rating 3.5/5

Technobot Couples - Confirmed reviews ALL

The staff are very friendly and helpful. Great location. Poor sound insulation and hot, airless room meant we didn't sleep well.

Dear Susan H., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Jain Duty Manager

Good location

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The staff at the hotel were absolutely amazing. So friendly and they could not do enough for us. The rooms however are very small, tired and in need to be refurbished.

Dear Catherine S., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry Front Office Manager

Well located. Nice staff

Customer review rating 4.0/5

Sandy Couples - Confirmed reviews ALL

Parking was not difficult to find. Loved the location. Room was pretty small for 2 adults with suitcases.

Dear Sandra N., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office Manager

Amazing staff

Customer review rating 5.0/5

Catherine W. Business - Confirmed reviews ALL

Loved everything about it, price, how clean it was, staff, (especially an Angela!) & location!

Dear Catherine W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rohan Jain Duty Manager

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Other web-users rate our hotel

  • 1,241 reviews 9.6/10 Location
  • 1,766 reviews 5.3/10 Room
  • 1,627 reviews 9.4/10 Service
  • 65 reviews 3.7/10 WiFi
  • 1,013 reviews 3.7/10 Comfort
  • 678 reviews 8.5/10 Breakfast
  • 657 reviews 6.5/10 Cleanliness
  • 283 reviews 3.9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.