Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,486 reviews

Mercure Glasgow City Hotel - Image 1
Mercure Glasgow City Hotel - Image 2
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Description

Hotel extras

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,486 reviews

TripAdvisor Rating  3.4/5  1,569 reviews

Superb Christmas Location

TripAdvisor rating 5.0/5

holly2007 TripAdvisor review

Christmas Party Night.What a great venue with superb staff .Angela, Millie , Sophie plus the two Security gents absolute credit to the Mercure hotel.In fact all a credit . Best venue so far and will be back next year .Toilets right beside you .Served at bar easily .Good DJ .Well done Mercure 👏👏👏

Dear Holly Thank you so much for your fantastic feedback following our Christmas Party Night. We are delighted to hear that you had such a great time and that you found the venue, atmosphere, and service to be superb. Your kind words about Angela, Millie, Sophie, and our security team are truly appreciated. They will be thrilled to know they helped make the evening so enjoyable. It’s also great to hear that the bar service, DJ, and overall layout added to the experience. We are honoured to be your best venue so far and can’t wait to welcome you back again next year. Well done to you too for making it such a great night. Kind regards, Anup Singh Mercure Glasgow Team

Customer review rating 2.5/5

Nigel Y. Solo - Confirmed reviews ALL

The noise from thee night club over the road kept me awake until it shut at 2am.

Dear Nigel Y., Thank you for sharing your feedback. We are very sorry to hear that noise from the nightclub across the road disturbed your sleep. We understand how important a restful night is, and I apologise that this affected your stay. Your comments are appreciated and will be shared with our management team as we continue working on ways to improve the guest experience. We hope to have the opportunity to welcome you back for a quieter and more comfortable stay in the future. Kind regards, Anup Singh Mercure Glasgow Team

Customer review rating 4.5/5

Ysabeau H. Solo - Confirmed reviews ALL

Everyone was very friendly, room was clean and nice enough. Quiet even though it was in the city centre. The bed was too firm for my personal preference and I didn't sleep fantasticly well but that's just a personal preference. Pillows were really nice though.

Dear Ysabeau H., Thank you for taking the time to share your feedback. We are delighted to hear that you found our team friendly, your room clean, and the hotel quiet despite the central location. It’s great to know you enjoyed the pillows as well. We are sorry to hear that the bed firmness wasn’t quite to your personal preference. We understand how important a good night's sleep is, and we appreciate you highlighting this. We hope to have the pleasure of welcoming you back again soon. Kind regards, Anup Singh Mercure Glasgow Team

Customer review rating 4.5/5

Jon R. Solo - Confirmed reviews ALL

MY stay was very nice and the staff there were very firendly and attentive, special mention to Joy!!

Dear Jon R., Thank you for your kind words regarding your recent stay. We are delighted to hear that you had a lovely time in Glasgow and appreciated our friendly and attentive staff, particularly Joy. Your feedback is greatly valued. Matthew McNaught Mercure Glasgow Team

Customer review rating 4.5/5

Bethe L. Solo - Confirmed reviews ALL

The room was fine, but a little cold at night. Food was great, but please carry Coke products too, and not just Pepsi. Laundry service was great.

Dear Bethe L., Thank you for your feedback. We are pleased to hear that you enjoyed your stay, including the food and laundry service. We appreciate your suggestion regarding beverage options, however, that isn't up to the hotel but rather a company decision, especially since Pepsi and Coke belong to two different companies and it generally one or the other but never or rarely both. Regarding the coldness of the room, we are sorry to hear that because we do provide small heaters upon request. Best regards, Gabriel Mercure Glasgow Team

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Other web-users rate our hotel

  • 1,659 reviews 9.5/10 Location
  • 2,046 reviews 5.4/10 Room
  • 2,126 reviews 9.4/10 Service
  • 29 reviews 6.7/10 WiFi
  • 1,160 reviews 3.6/10 Comfort
  • 823 reviews 8.6/10 Breakfast
  • 775 reviews 6.6/10 Cleanliness
  • 401 reviews 8/10 Food

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