Mercure Glasgow City Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,484 reviews

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Mercure Glasgow City Hotel - Image 1
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Mercure Glasgow City Hotel - Image 3
Mercure Glasgow City Hotel - Image 4
201 Ingram Street, G1 1DQ GLASGOW, United Kingdom

Description

Hotel extras

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

Our accommodation(s)

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Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ GLASGOW
United Kingdom

GPS:55.860086, -4.249992

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

INGRAM STREET CAFE BRASSERIE

Non contractual photo

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,484 reviews

TripAdvisor Rating  3.4/5  1,570 reviews

Perfect Location for city of Glasgow

TripAdvisor rating 5.0/5

Alpalthegalpal TripAdvisor review

Location was perfect for the railway station and sites. Our room was small but adequate for our two night stay . All staff were professional efficient and helpful . Especially Joy at reception who also helped us with left luggage . Breakfast was varied and plentiful. Thanks for a lovely stay .

Dear Guest, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our convenient location and found your room suitable for your stay. It’s especially lovely to know that our team made a positive impression — Joy will be thrilled to receive your kind mention, and we’re glad she could assist with your luggage arrangements. We’re also pleased you enjoyed the breakfast selection. Your comments mean a great deal to us, and we truly appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back again in the future. Best Regards, Matthew McNaught Mercure Reception Team

Customer review rating 5.0/5

Murdo M. Couples - Confirmed reviews ALL

We had a great time at the Mercure hotel room was lovely staff so friendly and helpful.We had a lovely breakfast and catered for gluten intolerant.We have stayed here 4 or 5 times and never been disappointed.and it’s really great prices just keep up the good work.

Dear Murdo M., Thank you so much for your lovely feedback and for choosing to stay with us again. We are delighted to hear that you had a great time, enjoyed your room, and found our team friendly and helpful. It’s especially pleasing to know that breakfast met your gluten-free needs, we always aim to cater for all our guests. We truly value your loyalty and are thrilled to hear that you have stayed with us several times and have never been disappointed. Your kind words about our pricing and service mean a lot to the whole team. Thank you once again, and we look forward to welcoming you back for many more enjoyable stays. Kind regards, Anup Singh Mercure Glasgow Team

Customer review rating 4.5/5

Michelle A. Friends - Confirmed reviews ALL

It was a lovely hotel and the staff were lovely as well but disappointed with the size of the room it was very small especially where the end of the bed met the start of the dressing table, not a lot of room to move between bed and dresser kept hitting my toes off the chair that was also squeezed in and the room was very warm didn’t see any option to turn off/down the heating

Dear Michelle A., Thank you for taking the time to share your feedback. We are delighted to hear that you found the hotel and our staff lovely. However, we are sorry to learn that the room size and layout affected your comfort, particularly around the space at the end of the bed, and that the room temperature was warmer than expected. Please accept our apologies for this inconvenience. Your comments are very helpful and have been shared with our management team as we continue to look for ways to improve room comfort and layout. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay in the future. Kind regards, Anup Singh Mercure Glasgow Team

Superb Christmas Location

TripAdvisor rating 5.0/5

holly2007 TripAdvisor review

Christmas Party Night.What a great venue with superb staff .Angela, Millie , Sophie plus the two Security gents absolute credit to the Mercure hotel.In fact all a credit . Best venue so far and will be back next year .Toilets right beside you .Served at bar easily .Good DJ .Well done Mercure 👏👏👏

Dear Holly Thank you so much for your fantastic feedback following our Christmas Party Night. We are delighted to hear that you had such a great time and that you found the venue, atmosphere, and service to be superb. Your kind words about Angela, Millie, Sophie, and our security team are truly appreciated. They will be thrilled to know they helped make the evening so enjoyable. It’s also great to hear that the bar service, DJ, and overall layout added to the experience. We are honoured to be your best venue so far and can’t wait to welcome you back again next year. Well done to you too for making it such a great night. Kind regards, Anup Singh Mercure Glasgow Team

Customer review rating 1.5/5

Pauline S. Families - Confirmed reviews ALL

The mercure in Glasgow City centre is well located. And that's the only good thing I have to say about this stay. I had checked in on line for a smoother faster experience at the hotel. That didn't happen. We arrived after 3pm and the room was not ready. We had to wait 20 minutes while it was very hurriedly cleaned. Badly I might add. My sister and I were offered a complimentary drink from the bar. We don't drink. We had a table booked for dinner at a nearby restaurant and wanted plenty time to relax beforehand. Unfortunately that didn't happen and we had to rush. We were not happy with our stay at all.

Dear Pauline S., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Glasgow City Hotel. I am pleased to hear that you found our location to be convenient. However, I regret that your experience did not meet your expectations. I understand the inconvenience caused by the delay in room readiness upon your arrival. We strive to ensure that our rooms are prepared to the highest standard for our guests, and it is disappointing to learn that this was not the case during your visit. Additionally, I apologize for the lack of options provided to you in terms of the complimentary drink, as it is important to us that all guests feel accommodated. Your comments are invaluable to us and will be reviewed to enhance our service quality. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future, with a more satisfactory experience. Rohan Jain Duty Manager Mercure Glasgow Team

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Other web-users rate our hotel

  • 1,659 reviews 9.5/10 Location
  • 2,046 reviews 5.4/10 Room
  • 2,126 reviews 9.4/10 Service
  • 29 reviews 6.7/10 WiFi
  • 1,160 reviews 3.6/10 Comfort
  • 823 reviews 8.6/10 Breakfast
  • 775 reviews 6.6/10 Cleanliness
  • 401 reviews 8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.