Mercure Glasgow City Hotel 3 stars

Name: Mercure Glasgow City Hotel
Address: GLASGOW, G1 1DQ, UNITED KINGDOM
Telephone: (+44)1414411022
Rating: 3.9

Customer review rating 3.9/5 5,239 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 9 Services

Mercure Glasgow City Hotel

Hotel for travellers looking for local and authentic experiences

Welcome to Glasgow! We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Sunny Verma, Hotel Manager

Mercure Glasgow City Hotel is a 3-star hotel close to the vibrant hub and cultural attractions of the city. This Glasgow hotel is perfectly located for a shopping spree in Glasgow's upmarket Merchant City, while guests are free to explore many nearby cultural landmarks. Just a few minutes' walk from Glasgow Central and various other city centre stations, its convenient location makes it the obvious choice for events, special occasions and more.

With popular tourist destinations such as the Glasgow Royal Concert Hall and the iconic Buchanan Street located nearby, Mercure Glasgow City Centre is a great choice for travellers of all kinds.

Mercure Glasgow City hotel is half a mile from Glasgow Central railway station, within 5 minutes walking distance from Queen Street Railway and Argyle Street Rail. Glasgow Royal Concert Hall and the classy shopping of Buchanan Street are within a mile.

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
Within walking distance of the Glasgow Royal Concert Hall
The Ingram Street café bar offers a variety of light meals & snacks
Six fully-equipped function rooms which can host 220 people
Central location, nearby Queen Street train station

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas Yes
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
100% non-smoking hotel
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Access your room from 10am on your day of arrival. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Keep your room until 6pm on the day of your departure. Book this additional benefit now and make the most of your business or leisure stays at Mercure hotels.
Dry cleaning / Ironing

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

6 Meeting room(s)
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 11h00

In summary

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Bar
Meeting rooms

- Reduced mobility Facilities
- Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

Accessibility
- Reduced mobility Facilities
- Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- High Speed internet
- WiFi at the hotel
- WiFi in the communal areas

- Near the property
- Public

NCP Glasgow The Glasshouse (Extra)
- Near the property
- Public

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast (Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

6 Meeting room(s)
Meeting rooms

6 Meeting room(s)
Meeting rooms

- Plugs and converters available on desks
- Umbrellas
- 100% Non Smoking Property
- Dry cleaning / Ironing
- Waiting area or lounge
- 1 room for people with reduced mobility
- 7 floors
- 91 non-smoking rooms
- 91 rooms
- Iron at reception
- Luggage storage
- Safe deposit box at reception

Desk equipment available
- Plugs and converters available on desks
- Umbrellas
Hotel Services And Equipments
- 100% Non Smoking Property
- Dry cleaning / Ironing
- Waiting area or lounge
Hotel informations
- 1 room for people with reduced mobility
- 7 floors
- 91 non-smoking rooms
- 91 rooms
Services available at reception
- Iron at reception
- Luggage storage
- Safe deposit box at reception

Hotel location

Mercure Glasgow City Hotel

201 Ingram Street
G1 1DQ glasgow
united kingdom

Tel: +441414411022

Fax: (+)01612342819

Check-in from 15h00

Check out up to 11h00

BUCHANAN : BUCHANAN BUS STA

By plane
GLASGOW At 16.25km / 10.1 miles
By train
GLASGOW CENTRAL At 0.8km / 0.5 miles

GPS :55.860086, -4.249992

Our accommodation(s)

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poste r bed.

Classic room with 1 double bed

Max. number of persons: 2
Area: From 6 m² / 65 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Classic room with 2 single beds

Max. number of persons: 2
Area: From 10 m² / 108 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Privilege room with 1 double bed

Max. number of persons: 2
Area: From 10 m² / 108 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Superior suite with 1 double bed

Max. number of persons: 2
Area: From 30 m² / 323 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Classic accessible room with 1 double bed

Accessible room

Max. number of persons: 2
Views: City View *

Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Business Desk
Iron

Our restaurants and bars

Ingram Street Café Brasserie

Ingram Street Café offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

BAGIO CAFE BAR

Bagio café bar offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 6
Maximum size: 220 m²
Maximum capacity: 200 people
Maximum banquet capacity: 120 people

Find out more

Lock down night

Kevin Business - 31/03/2020 Confirmed reviews ALL

Stayed in hotel on lock down night so quiet but staff sagely looked after me . Left phone charger I room and kindly posted back

Dear Kevin P., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Fabulous stay

Erin Couples - 29/03/2020 Confirmed reviews ALL

I would highly recommend stay at the Mercure City Glasgow Hotel ! The staff that worked there were great and tended to our every need, whether it be delivering room service or serving breakfast. It’s in a great location if you are looking to go out and enjoy the nightlife and the rooms were very clean. Would stay again !

Dear Erin A., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Well located

Victoria H. Couples - 23/03/2020 Confirmed reviews ALL

Very run down hotel, workers all very nice. Room tiny and run down

Dear Victoria H., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sunny Verma General Manager

Good location

George Couples - 23/03/2020 Confirmed reviews ALL

Staff were friendly and efficient throughout. Heating was a problem but quickly sorted. Room was small and a bit tired looking but clean and comfortable.

Dear George D., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Good location nice clean hotel

Lynn D. Couples - 23/03/2020 Confirmed reviews ALL

Friendly staff and good breakfast

Dear Lynn d., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Well located

David M. Couples - 23/03/2020 Confirmed reviews ALL

Stay was good but had a room next to elevator shaft which was very noisy.

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Great location

Anne B. Couples - 21/03/2020 Confirmed reviews ALL

.Receptionist extremely pleasant and helpful on checking in.Fantastic location.Lovely breakfast.Bed clean and comfortable.Only complaint was room was small.My husband only just managed to squeeze past the bottom of the bed and the dressing table.

Dear Anne B., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Perfect for city break

M M. Couples - 21/03/2020 Confirmed reviews ALL

Parking was explained before I arrived Your receptionist who checked us in and out was extremely helpful very informative and also very aware of the current precautions due to the covid29 virus the barman was very attentive too the room was made up perfectly on our return from dinner and I got the type of room requested too all in all a great stay -

Dear Margaret M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sunny Verma General Manager

Hovel

Rob Couples - 18/03/2020 Confirmed reviews ALL

What a dump, have you even seen the bath sealant

Dear Robert F., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Armstrong Head receptionist

Looking tired

George Business - 17/03/2020 Confirmed reviews ALL

Hotel is in a good location but the rooms are looking a bit tired. Bathroom in particular was shabby, the net curtains between the windows were dirty. Radiators were very noisy even when switched off.

Dear George L., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Armstrong Head receptionist

Room was shabby, needs updated.

Vivienne Couples - 17/03/2020 Confirmed reviews ALL

Not good. Rooms are in terrible need of an update. The bathroom was very old- taps and shower curtain look like they're from the 80s, desk in rooms looked water damaged and chipped. Windows were very old and not safe looking. The first room we got smelt like cannibis. We were changed rooms but the standard didn't improve ( except it smelt cleaner). I would not stay here again.

Dear Vivienne S., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Armstrong Head Receptionist

VG service

Mike L. Families - 17/03/2020 Confirmed reviews ALL

Great staff with great service friendly and helpful

Dear Mike L., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope that you and the grand daughters enjoyed the weekend away. Sincerely, Christopher Armstrong Head receptionist

Nice stay.

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

Enjoyed break, very good location, staff very helpful and friendly, nice breakfast

Dear Charles M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Family favourite

Janine M. Families - 16/03/2020 Confirmed reviews ALL

Second time staying with our two wee ones and staff as ever so helpful! Great location yummy breakfast we will be back in December

Dear Janine M., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Nice hotel , tired rooms

Vivien S. Couples - 16/03/2020 Confirmed reviews ALL

Stayed here for one night and the foyer is lovely but our room on the 6th floor was tiny and not very clean , hadn’t been dusted for a while , which Is not great considering the COVID 19 is around just now . Breakfast was nice but would be reluctant to stay again

Dear Vivian s., Thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christopher Armstrong Head receptionist

Enjoyable stay

Mrs M. W. Couples - 16/03/2020 Confirmed reviews ALL

Enjoyed our over night . Lovely breakfast . Only down side was free bottle of wine - we chose the rose but was not pleasant

Dear Moira W., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Great location with friendly staff

Samuel Couples - 16/03/2020 Confirmed reviews ALL

Comfy bed and a good choice for breakfast. Room was a bit tired looking but clean

Dear Samuel D., We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christopher Armstrong Head receptionist

Fantastic family wedding and stay

Scotfromengland Family - 03/01/2020 TripAdvisor review

Came up for my niece's wedding which was wonderful the staff were very friendly and helpful. Breakfast was lovely though would have preferred square sausage but apart from this I couldn't fault the hotel.

Hi Scotfromengland, Thanks for your review and great to hear we looked after you really well. Please come back and stay again soon. Kind Regards Dan

Great Location

Wilsons70 Friends getaway - 22/12/2019 TripAdvisor review

The hotel was very central, and the staff were all friendly and accommidating. The rooms were adequate for our stay. Very clean and bright. We used a Wowcher voucher therefore the offer was excellent.

Hi Wilsons70, Thanks very much for the review and great to hear you found our team accommodating. Please come back and stay again soon. Kind Regards Dan

Average hotel with excellent location

GI_Abz Couples - 31/10/2019 TripAdvisor review

Fairly decent hotel. Main selling point is its location 5-10 mins walk of main central Glasgow streets. Good for shopping and a bit of sight-seeing. Check-in was fine; breakfast good. Unfortunately didn''t know about the car parking deal and pre-booked car parking elsewhere. Room was a bit tired and over-hot hence the sleep and room rating. Would probably use again.

Hi GI_Abz, Thanks for the review and good to hear you enjoyed your stay with us. Please come back and stay again soon. Kind Regards Dan

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