Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 566 reviews

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Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  566 reviews

GREAT EXPERIENCE

Customer review rating 5.0/5

Arie M. Couples - Confirmed reviews ALL

The contrast between large hotel with many guests and the personal touch gives you the feeling that you are the the most important person every were you go, starting from Sammy that gives you home treatment, Dean Moody the brave concierge "Games Bond" in the words of my Lady and ending with Natalia in the Dining room that made a special effort to bring me my favourite coffee. The room, bed. comfort, in suite facilities -perfect.

Dear Mr M., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. Manny thanks for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our service. I am truly thrilled to learn that your experience with us has been nothing short of delightful. Our goal is to ensure each guest feels not only welcomed, but also genuinely cared for during their stay. It brings us immense joy to see that our efforts, particularly through the exceptional attention provided by Dean, Natalia, and Sammy have resulted in such a positive and memorable experience for you. Your satisfaction is our greatest reward, and we hope to be afforded the opportunity to host you again in the future. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home. Kind regards, Ali Elbaroudy Assistant Front Office Manager

Absolute perfect

Customer review rating 5.0/5

Felicity Friends - Confirmed reviews ALL

Our stay was incredible, everything about the hotel was just perfect. The location is brilliant and it is such an interesting building with so much history. The attention to detail that goes into making the stay personal is a lovely touch and makes you feel at home. The staff were all amazing, nothing was too much bother and everyone we spoke with was friendly, kind and helpful. Already looking forward to our next trip back.

Dear Ms K., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. Thank you for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we monitor and improve our levels of service. I am delighted to hear that you have enjoyed your stay with us. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home Kind regards, Ali Elbaroudy Assistant Front Office Manager

Customer review rating 5.0/5

Peter V. Families - Confirmed reviews ALL

As a Londoner who now lives in the US it was a truly amazing experience to see the refurbishment of such an iconic building in an wonderful location done so beautifully.

Dear Mr V., Warm greetings from Raffles London at The OWO, I hope you had a smooth journey after your stay. Thank you for your positive feedback it is invaluable in helping us enhance our services. I was delighted to hear that you were impressed with our Iconic building and that the engagement and professionalism form our team met your expectations. We look forward to welcoming you back, and please feel free to contact me directly for any future assistance. Kind regards, Ali Elbaroudy Assistant Front Office Manager

Great stay

Customer review rating 5.0/5

Rm Couples - Confirmed reviews ALL

Excellent service, facilities & hotel

Dear Mr M., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. Many thanks for taking the time to provide us with your positive feedback, as a valued guest and supporter of Raffles London, this is truly helpful so that we may improve upon our service. I am delighted to hear that you have enjoyed your stay with us and that the service from the team met your expectations. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home Kind regards, Ali Elbaroudy Assistant Front Office Manager

Fabulous location and superb experience

Customer review rating 4.5/5

Alan R. J. Couples - Confirmed reviews ALL

We came to the FAA 100 Anniversary Ball which picked the OWO location and historical significance. Blown away by the incredible renervation to facilities

Dear Mr J., Warm greetings from Raffles London at The OWO, I do hope you have had a safe onward journey following your stay with us. Thank you very much for taking the time to provide us with your positive feedback as our valued guest. I am delighted to hear that you have enjoyed your stay with us and that the event you attended was a success. We strive to make every guest feel welcomed and cared for, and it is wonderful to see that we have succeeded in doing so throughout your time with us. With this in mind, we hope to be afforded the opportunity in the near future to welcome you back to the hotel. On behalf of all of our team here at Raffles London, we would like to extend our most sincere gratitude once again for choosing our hotel as your London home Kind regards, Ali Elbaroudy Assistant Front Office Manager

Other web-users rate our hotel

  • 132 reviews 9.6/10 Location
  • 171 reviews 8.6/10 Room
  • 380 reviews 9.1/10 Service
  • 162 reviews 9.4/10 Amenities
  • 125 reviews 9.4/10 Vibe
  • 114 reviews 8.5/10 Food
  • 50 reviews 9.7/10 Bar
  • 49 reviews 8.8/10 Comfort

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