Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 1,346 reviews

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Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,346 reviews

Customer review rating 5.0/5

Leif D. E. Couples - Confirmed reviews ALL

We had the absolute best stay. Service, Room, Food, and Drink were all wonderful! We’ve found our new London home.

Dear Mr. E., thank you for your great feedback, we are more than to hear that you enjoyed our service, accommodations, and dining options during your stay. It is always a pleasure to welcome guests who feel at home with us. Best regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Elizabeth M. H. Solo - Confirmed reviews ALL

Loved staying at the OWO. Rooms were beautiful and well-appointed. Wish I could have stayed longer.

Dear Ms. H., Thank you for your kind words regarding our staff, dining, and location. We are delighted to hear that you enjoyed your stay and found the rooms to your liking. We hope to welcome you back for a longer visit in the future. Kindest regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Mirela S. Business - Confirmed reviews ALL

I was given a gorgeous suite for my one‑night stay, and it was even better than I imagined. The room felt cozy yet sophisticated, with so many thoughtful details that made it feel personal and inviting. From the incredibly comfortable bed to the beautifully selected amenities, everything showed just how much care Raffles puts into creating a memorable stay. And I have to give a special shout‑out to my personal butler, Arlinda Ademi. She was truly wonderful. Arlinda made everything feel easy and seamless, always one step ahead and always with such warmth. Her kindness, professionalism, and attention to detail made me feel completely taken care of. She turned a great stay into an unforgettable one.

Dear Mirela S., Thank you for sharing your delightful experience at Raffles London at The OWO. We are thrilled to learn that you found our location ideal and that your suite surpassed your expectations. It is heartening to know that the thoughtful details and amenities contributed to a cozy yet sophisticated atmosphere during your stay. We are particularly pleased to hear your kind words about our Butler Arlinda, her commitment to providing exceptional service truly embodies the values we uphold at our hotel. It is wonderful to know that her warmth and professionalism enhanced your visit, making it truly memorable. Your feedback serves as a great motivation for our team. We look forward to welcoming you back for another exceptional experience in the future. Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 5.0/5

Cindi A. D. Couples - Confirmed reviews ALL

Amazing as always!

Dear Ms. D., Thank you for your kind words, we are extremely happy to hear that you had a fabulous stay and that your experience was amazing. We look forward to welcoming you back in the future. Best regards Mathias Gerds Hotel Manager Raffles London at The OWO

Customer review rating 2.0/5

Tracey H. Families - Confirmed reviews ALL

Room without mirror over dressing table. One chair in double room. Too far to walk to lift on ground floor. Steps to enter and exit.

Dear Ms. H., Thank you for your feedback regarding your recent stay. I regret to learn that the accommodations did not meet your expectations, particularly concerning accessibility and amenities. We take all guest feedback seriously and will reflect on your comments as we strive to improve our services. With kind regards, Mathias Gerds Hotel Manager Raffles London at The OWO

Other web-users rate our hotel

  • 302 reviews 9.5/10 Location
  • 416 reviews 8.5/10 Room
  • 858 reviews 9.1/10 Service
  • 360 reviews 9.1/10 Amenities
  • 267 reviews 9.6/10 Vibe
  • 242 reviews 8.2/10 Food
  • 121 reviews 9.6/10 Wellness Area
  • 121 reviews 8.5/10 Comfort

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