Raffles London at The OWO 5 stars

Customer review rating (ALL Rating) 4.8/5 1,571 reviews

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Description

Hotel extras

  • A monument to culture occupying an iconic landmark building

  • Sophisticated Whitehall location within walking distance of Westminster attractions

  • A stage for celebrations, including glamorous weddings, elegant dinners and business events

  • A new gastronomic epicentre, with nine restaurants and three bars

  • A sanctuary for holistic wellness: advanced Guerlain treatments and bespoke programs by Pillar

Our accommodation(s)

Hotel location

Raffles London at The OWO

57 Whitehall
SW1A 2BX LONDON
United Kingdom

GPS:51.50553, -0.12601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,571 reviews

Customer review rating 5.0/5

Gary A. S. Couples - Confirmed reviews ALL

Our stay at Raffles London truly captured the epitome of quality — from every interaction with the staff to the immaculate, superbly comfortable accommodations and thoughtful amenities. Every staff member we encountered was respectful, caring, positive, and genuinely thoughtful. Whenever we asked for directions — whether to the restroom or the Spy Bar — someone personally walked us there. The concierge team was outstanding and provided excellent recommendations for everything we requested before we arrived and during our stay. We stayed in Westminster Suite, which became our home away from home. It was spacious and quiet. I loved the separate wardrobe closets, drawer space and luggage storage/packing area. We appreciated the complimentary treats during turndown service and the surprise cake and bubbly to celebrate my husband’s birthday. The suite offered supreme comfort: luxurious bedding, intuitive bedside controls for lighting and temperature, excellent shower pressure and high-quality self-care amenities that were always replenished promptly. You can choose your preferred time frame for turndown service and linen change or just leave a note and your request is honored. Dining options were plentiful. We enjoyed meals at Saison for both lunch and dinner, as well as at Paper Moon. Finally, the location was perfect — central, convenient, and ideal for exploring London. We were within walking distance of Westminster Abbey, Trafalgar Square, Churchill’s War Room, the Thames River Walk and the Eye. When I return to London, I will absolutely stay at Raffles London again.

Customer review rating 4.0/5

Sukhi S. Couples - Confirmed reviews ALL

Everything was well thought out to make our stay comfortable and enjoyable.

Customer review rating 5.0/5

Julie N. Business - Confirmed reviews ALL

Excellent service from all staff. Room was exceptionally comfortable and the beds/bedding a dream.

Customer review rating 5.0/5

Oliver C. Families - Confirmed reviews ALL

I loved the cake you brought me after I finished the London Half Marathon. That takes you to a different level from the Peninsula or Savoy or Rosewood.

Customer review rating 4.5/5

Brett L. D. Couples - Confirmed reviews ALL

The service was outstanding and all staff took the time and effort to connect and make us feel welcome.

Other web-users rate our hotel

  • 356 reviews 9.7/10 Location
  • 477 reviews 8.7/10 Room
  • 935 reviews 9/10 Service
  • 389 reviews 9.4/10 Amenities
  • 285 reviews 9.6/10 Vibe
  • 266 reviews 8.1/10 Food
  • 143 reviews 8.9/10 Wellness Area
  • 141 reviews 8.6/10 Comfort

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