Ibis Budget Bilbao City

Customer review rating (ALL Rating) 4.4/5 974 reviews

Best price
guarantee
Ibis Budget Bilbao City - Image 1
Ibis Budget Bilbao City - Image 2
Ibis Budget Bilbao City - Image 3
Ibis Budget Bilbao City - Image 4
Calle Zankoeta 9, Nº Reg H.BI.01272, 48013 BILBAO, Spain

Description

Establishment extras

  • Free stay for child 2 yrs. old in a superior double room. Cot on request.

  • Establishment certified with the ALL SAFE seal

  • Paid parking depending on availability

  • 5 min. to San Mames Soccer Stadium and 20 min. to the Guggenheim Museum.

  • 5 minutes to Intermodal buses, direct connecting to the Airport.

Our accommodation(s)

Establishment location

Ibis Budget Bilbao City

Calle Zankoeta 9, Nº Reg H.BI.01272
48013 BILBAO
Spain

GPS:43.2583498, -2.9468672

Telephone

Access and transport

Establishment services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  974 reviews

TripAdvisor Rating  3.5/5  87 reviews

OK - but just so so so loud

Customer review rating 1.5/5

B. H. Families - Confirmed reviews ALL

We stay with Ibis when we have a chance. Always great service, clean, and a small but quality room. I hope this only goes to Ibis because I am not trying to be rude but do feel you should have some honest feedback. We stayed in room 12. I feel like room 11 and 12 are the luggage storage closet and indeed when we were leaving there was luggage stored in that area. This was probably the loudest hotel room I have ever stayed in. We could hear the kitchen, the phone at the front desk, and the space above us. We were only in for one night but I still woke up quite frustrated with an angry wife. I will say the person at the front desk apologized and gave us a complimentary breakfast. It didnt’t make up for the lack of sleep but it showed some compassion and took the edge off. We have had good experiences with Ibis so I would like to give some honest feedback here instead of posting something on social. I don’t think you should use rooms 11 and 12 in Bilbao as they are so incredibly noisy and even though you can probably generate some revenue from those rooms I believe they hurt your brand too much when people have a bad experience. Overall still love Ibis/Accor. The location in Epernay, France was especially great. Thank you, Brent H.

Estancia agradable

Customer review rating 4.5/5

Javier Couples - Confirmed reviews ALL

Muy tranquila

Estimado Javier, Agradecemos tu comentario positivo sobre tu estancia. Nos complace saber que disfrutaste de la tranquilidad de nuestro alojamiento. Esperamos darte la bienvenida de nuevo en tu próxima visita a la ciudad. Saludos cordiales, -Equipo Ibis Budget Bilbao City-

rubbish, leaking shower, view of a dirty wall, sink and shower in the bedroom which makes it smell of sewage.

Customer review rating 2.0/5

Mr H. Couples - Confirmed reviews ALL

very basic,i get it for the price, but it wasn't that cheap and the shower is in the bed room as is the sink, the shower leaked all over the hotel bathroom/bedroom and soaked my bag with everything in it. the view was of a wall (a dirty one at that), but to be fair the wall did have a window which was a shock to see a half naked (bottom half) man walking around, in another hotel room. the sink being in the bed room meant that I could smell the drains throughout our stay. the paint on the paper thin walls was nice, however, hearing people go to the toilet loudly from above, to the left and the right wasn't the most pleasant. will I stop here again. |? I hope not, its not worth it, your not saving money, your ruining your stay in a beautiful part of the world.

Dear guest, First of all, we really appreciate that you shared with us the comments about your stay. We sincerely regret that your experience did not live up to your expectations. However, we are glad that at least you enjoyed Bilbao. Surely, the location was a positive point to get to know the beautiful city. Our rooms have a minimalist and functional design. We appreciate your comments about the decor, and we're glad you found something positive about your stay. It is an accommodation designed and suitable for short stays. Anyway we totally respect and accept that you didn’t like the bathroom layout. We take your comments about the shower into account and we will work with maintenance team to fix it. Normally, all the rooms are quiet because the area of the city where we are is calm but we are sorry you were not able to enjoy the tranquility you expected. If you come back to Bilbao and you visit us again, please don’t hesitate to request a room with street view.. We hope that in the future you will consider giving us another opportunity to offer you a more satisfactory experience. Thank you again for your comments and we wish you the best in your future travels. Kind regards, -Ibis Budget Bilbao City Team-

Great location. Great breakfast. Staff were all very helpful.

Customer review rating 4.0/5

Anne M. Couples - Confirmed reviews ALL

Room was very small but bed was very comfortable. Fine for 2 people for 1 to 2 nights

Dear Miranda, Thank you for sharing your feedback. We are glad to hear that you found our accommodation fine for a couple of days. We hope you had a pleasant stay overall and that you were able to explore the city easily. Thank you for choosing us! Best regards, -Ibis Budget Bilbao City Team-

Well located

Customer review rating 4.0/5

Priya Solo - Confirmed reviews ALL

The hotel is just a short walk from the bus station where the airport bus terminates so it's very easy to get to. The bus station is also the metro station so it's well connected. The staff were friendly, the room was clean and a decent size with good amenities, tv, hanger space, a desk, chair a good size bed and vegan soap was a nice bonus! It was perfect for my solo 3 night stay. I only wish there was a safe in the room so that I didn't have the stress of keeping my passport on me at all times. Also while the room was fine for me as a solo traveller, as the shower opens straight into the room there is no privacy if you are sharing with someone.

Dear Priya, Thank you for sharing your feedback with us. We are delighted to hear that you found our hotel well located and convenient for your stay. It's great to know that you appreciated our friendly staff, clean room, and good amenities, including the vegan soap. We understand your concerns regarding the lack of a safe in the room for keeping your passport secure and the design of the shower area. Your comments are valuable to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back for another pleasant stay. Warm regards, -Ibis Budget Bilbao City team-

In partnership with TripAdvisor

Other web-users rate our establishment

  • 1,423 reviews 8.6/10 Location
  • 1,848 reviews 5.1/10 Room
  • 1,434 reviews 9.4/10 Service
  • 31 reviews 9.1/10 WiFi
  • 1,251 reviews 4.1/10 Comfort
  • 672 reviews 8.4/10 Cleanliness
  • 663 reviews 7.7/10 Breakfast
  • 540 reviews 5.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Bilbao
Internal rules of procedure

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.